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Mobil 80w90 synthetic gear oil #4711834
03/30/18 08:06 PM
03/30/18 08:06 PM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
What is that? Ok, I know it doesn't exist. But a local quick oil change place claims that what they are selling, and is charging the synthetic price for differential service. I had a real confrontation with them today on that one, they ended up just giving $10 back(not enough still) but still stick by what they say. What recourse do I have to get them to stop this deceptive practice?


2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
2012 Gravely ZT XL 48 w/ Kawasaki FR730
Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711837
03/30/18 08:14 PM
03/30/18 08:14 PM
Joined: Jul 2009
Posts: 866
texas
danez_yoda Offline
danez_yoda  Offline

Joined: Jul 2009
Posts: 866
texas
Call the cooperate office if they have one. Otherwise threaten to call the state attorney general for false advertising.

Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711848
03/30/18 08:29 PM
03/30/18 08:29 PM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
I sent a web mail to the corporate headquarter, only to have it given to the locations manager. I replied demanding proof of there statements and if they don't by Monday, that I will go to outside sources. Am I correct that Mobil does not make a synthetic 80w90. There other claim is that they raised the price of the conventional when they don't have it posted or a price sheet of the newest prices and there waiting room shows the wrong price.


2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
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Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711856
03/30/18 08:33 PM
03/30/18 08:33 PM
Joined: Oct 2014
Posts: 610
On the road Midwest
Ihatetochangeoil Offline
Ihatetochangeoil  Offline

Joined: Oct 2014
Posts: 610
On the road Midwest
Do they state "Mobil 80w90 synthetic gear oil" on your receipt or on a sign in the store? I would photograph that as evidence, with a link to Mobil's site showing available viscosities https://mobiloil.com/en/gear-lubricants/mobil-1-synthetic-gear-lube-ls and send an email complaint to your State Attorney General that they are charging a higher price attempting to sell a non-existant product and copy their corporate office; while asking corporate for a proper refund of the price difference (which you state you did not receive).

Have fun!!


Whatever
Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711875
03/30/18 09:07 PM
03/30/18 09:07 PM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
I never took a picture of there sign and trying to find the price sheet that I had. Hopefully I can find. Otherwise, I might be screwed on the price. But I have the receipt that clearly shows the charge.


2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
2012 Gravely ZT XL 48 w/ Kawasaki FR730
Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711878
03/30/18 09:14 PM
03/30/18 09:14 PM
Joined: Sep 2010
Posts: 8,232
Texas
4WD Offline
4WD  Offline

Joined: Sep 2010
Posts: 8,232
Texas
So you donít know what got put in the pumpkin?

Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711883
03/30/18 09:16 PM
03/30/18 09:16 PM
Joined: Nov 2017
Posts: 683
South Carolina
eyeofthetiger Offline
eyeofthetiger  Offline

Joined: Nov 2017
Posts: 683
South Carolina
In every brand I can think of, 80w90 is conventional, and 75w90 is synthetic.


2017 Ford Fiesta 1.0T - Valvoline SynPower 5W-20, Motorcraft FL910S
1988 GMC K1500 4.3/700R4 - Supertech 15W-40, Fram TG3980
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Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4711966
03/30/18 11:21 PM
03/30/18 11:21 PM
Joined: Jun 2002
Posts: 19,776
Iowegia - USA
MolaKule Offline
Global Moderator
MolaKule  Offline
Global Moderator

Joined: Jun 2002
Posts: 19,776
Iowegia - USA
Originally Posted By: NH73
What is that? Ok, I know it doesn't exist. But a local quick oil change place claims that what they are selling, and is charging the synthetic price for differential service.


What exactly was their advertising language and what agreement on service did you make with the service writer?

Is this the exact product they used:

https://mobiloil.com/en/gear-lubricants/mobilube-hd-plus


Originally Posted By: NH73
I had a real confrontation with them today on that one, they ended up just giving $10 back(not enough still) but still stick by what they say. What recourse do I have to get them to stop this deceptive practice?


Buy a hamburger with your refund and don't go back.


"I can't change the direction of the wind, but I can adjust my sails to always reach my destination." Jimmy Dean
Re: Mobil 80w90 synthetic gear oil [Re: MolaKule] #4712087
03/31/18 07:17 AM
03/31/18 07:17 AM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
Originally Posted By: MolaKule
Originally Posted By: NH73
What is that? Ok, I know it doesn't exist. But a local quick oil change place claims that what they are selling, and is charging the synthetic price for differential service.


What exactly was their advertising language and what agreement on service did you make with the service writer?

Is this the exact product they used:

https://mobiloil.com/en/gear-lubricants/mobilube-hd-plus


Originally Posted By: NH73
I had a real confrontation with them today on that one, they ended up just giving $10 back(not enough still) but still stick by what they say. What recourse do I have to get them to stop this deceptive practice?


Buy a hamburger with your refund and don't go back.

That is the only 80w90 I saw Mobil has. So I assume that is what they used. Yeah, I can choose to not go back, but I want to do this for the other 90% that would not be aware of this. This is just not right for them to continue this business practice.


2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
2012 Gravely ZT XL 48 w/ Kawasaki FR730
Re: Mobil 80w90 synthetic gear oil [Re: eyeofthetiger] #4712705
03/31/18 08:28 PM
03/31/18 08:28 PM
Joined: Jul 2004
Posts: 12,131
Middlesex County CT
simple_gifts Offline
simple_gifts  Offline

Joined: Jul 2004
Posts: 12,131
Middlesex County CT
Originally Posted By: eyeofthetiger
In every brand I can think of, 80w90 is conventional, and 75w90 is synthetic.


Amsoil makes a synthetic 80w90; (Posted only for enhanced knowledge.)


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2007 Yaris 86K 0w-40 Castrol
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Was driving an ox cart; Now on the USS Enterprise
Re: Mobil 80w90 synthetic gear oil [Re: simple_gifts] #4712955
04/01/18 07:23 AM
04/01/18 07:23 AM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
Originally Posted By: simple_gifts
Originally Posted By: eyeofthetiger
In every brand I can think of, 80w90 is conventional, and 75w90 is synthetic.


Amsoil makes a synthetic 80w90; (Posted only for enhanced knowledge.)
I didn't know the best way to say that, so I just wrote it that way. If I said, every major brand, then someone might have showed an example that I wasn't aware of. I knew Amsoil did make one, but if I said except Amsoil, someone else would add in another brand that does as well. So I just wrote in a way that I allowed it to be refuted.

But the bottom line is, no one showed me an Mobil 80w90 synthetic gear oil and there web page doesn't show one either yet.

Last edited by NH73; 04/01/18 07:25 AM.

2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
2012 Gravely ZT XL 48 w/ Kawasaki FR730
Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4717531
04/05/18 07:03 PM
04/05/18 07:03 PM
Joined: Feb 2010
Posts: 397
Grand Rapids, Michigan
Toto Offline
Toto  Offline

Joined: Feb 2010
Posts: 397
Grand Rapids, Michigan
Originally Posted By: NH73
What is that? Ok, I know it doesn't exist. But a local quick oil change place claims that what they are selling, and is charging the synthetic price for differential service. I had a real confrontation with them today on that one, they ended up just giving $10 back(not enough still) but still stick by what they say. What recourse do I have to get them to stop this deceptive practice?


Your better off finding a good ASE certified shop to bring your businesses to and moving on.
TOTO.


AMSOIL-OE 0W 20-XL 10W 30-AGL 80W 90
NAPA GOLD
Re: Mobil 80w90 synthetic gear oil [Re: Toto] #4717569
04/05/18 07:29 PM
04/05/18 07:29 PM
Joined: Oct 2014
Posts: 779
Pa, USA
NH73 Offline OP
NH73  Offline OP

Joined: Oct 2014
Posts: 779
Pa, USA
Originally Posted By: Toto
Originally Posted By: NH73
What is that? Ok, I know it doesn't exist. But a local quick oil change place claims that what they are selling, and is charging the synthetic price for differential service. I had a real confrontation with them today on that one, they ended up just giving $10 back(not enough still) but still stick by what they say. What recourse do I have to get them to stop this deceptive practice?


Your better off finding a good ASE certified shop to bring your businesses to and moving on.
TOTO.
Just looked and according to there store finder, there not a one in our county. Not going to drive that far for one. So who would say they are honest? Back the issue, on Monday, they got back to me and told me, there tech filled both differentials with 75w90 and apologized for the miscommunication. They told me they haven't gotten 80w80 in years. They told me that they would just refill with Motorcraft 80w90 and refund me fully. I decided to let the Mobil 1 75w90 in both cases.


2017 Toyota RAV4 Hybrid
2004 Ford Explorer Sport Trac
2012 Gravely ZT XL 48 w/ Kawasaki FR730
Re: Mobil 80w90 synthetic gear oil [Re: NH73] #4719102
04/07/18 05:15 AM
04/07/18 05:15 AM
Joined: Feb 2010
Posts: 397
Grand Rapids, Michigan
Toto Offline
Toto  Offline

Joined: Feb 2010
Posts: 397
Grand Rapids, Michigan
You'll be fine with the Mobil 1, it's a very well respected GEAR lube, no ASE shop "wow" that's hard to believe, in my area there are so many to choose from, I was not having luck at one shop and found a great honest ASE certified shop and could not be happier.
TOTO.


AMSOIL-OE 0W 20-XL 10W 30-AGL 80W 90
NAPA GOLD
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