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Computer issues #4705852
03/24/18 09:40 PM
03/24/18 09:40 PM
Joined: Nov 2009
Posts: 4,941
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP
Joined: Nov 2009
Posts: 4,941
Houston, Texas
I just paid a computer place to fix a few issues and now I fire it up and all I get is a blank screen. Absolutely nothing. So what did these knuckleheads do? The original problem was that the sound didn't work and an error message popped up saying it couldn't reach the sens system. Why do o always have to take things back when someone works on something.

Last edited by motor_oil_madman; 03/24/18 09:42 PM.

2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: Computer issues [Re: motor_oil_madman] #4705856
03/24/18 09:44 PM
03/24/18 09:44 PM
Joined: Aug 2008
Posts: 3,147
USA
Reddy45 Offline
Reddy45  Offline
Joined: Aug 2008
Posts: 3,147
USA
Impossible to know unless you can post up some pics of the computer in that state.

But you paid them good money so take it back and make them fix it for free.

Re: Computer issues [Re: motor_oil_madman] #4705861
03/24/18 09:46 PM
03/24/18 09:46 PM
Joined: Sep 2005
Posts: 5,663
MIchigan
Warstud Offline
Warstud  Offline
Joined: Sep 2005
Posts: 5,663
MIchigan
Why wasn't this put in the Computer forum?

Re: Computer issues [Re: motor_oil_madman] #4705864
03/24/18 09:48 PM
03/24/18 09:48 PM
Joined: Apr 2012
Posts: 5,136
MA
Wolf359 Online content
Wolf359  Online Content
Joined: Apr 2012
Posts: 5,136
MA
Because he's ranting about bad service, not about a non working sound card.

How much did you pay?

Re: Computer issues [Re: motor_oil_madman] #4705868
03/24/18 09:52 PM
03/24/18 09:52 PM
Joined: Jul 2015
Posts: 3,774
New England
madRiver Offline
madRiver  Offline
Joined: Jul 2015
Posts: 3,774
New England
Sorry you have issues, dude you seriously have tons of issues in life.....

Re: Computer issues [Re: madRiver] #4705889
03/24/18 10:22 PM
03/24/18 10:22 PM
Joined: Nov 2009
Posts: 4,941
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP
Joined: Nov 2009
Posts: 4,941
Houston, Texas
Originally Posted By: madRiver
Sorry you have issues, dude you seriously have tons of issues in life.....


I doubt anymore than others. Maybe I just don't explain things clearly. I would think 30 minutes to boot up would be pretty self explanatory as a problem. They didn't fix anything.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: Computer issues [Re: motor_oil_madman] #4705956
03/24/18 11:49 PM
03/24/18 11:49 PM
Joined: Jun 2004
Posts: 2,315
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,315
St. Louis
Computers are very complex. When they work I am grateful. I kinda expect issues. Regarding: What did they do? Why not ask them? Was there some sort of warranty with the work performed?


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: Computer issues [Re: motor_oil_madman] #4705973
03/25/18 12:41 AM
03/25/18 12:41 AM
Joined: May 2012
Posts: 1,333
Winchester, Indiana
SubieRubyRoo Offline
SubieRubyRoo  Offline
Joined: May 2012
Posts: 1,333
Winchester, Indiana
If someone comes to me with serious issues, I always try to talk them into a fresh OS install while keeping their documents and other items. When dealing with old OS installs with tons of installed and removed programs with a registry thatís a mess, I never offer a guarantee that it will be perfect.

Reboot the computer and hit F8, boot into safe mode, and transfer all your essential files to an external source. Then, if this is a big brand computer, boot up into the recovery mode and start fresh.

Re: Computer issues [Re: SubieRubyRoo] #4706087
03/25/18 08:20 AM
03/25/18 08:20 AM
Joined: Jul 2004
Posts: 12,024
Middlesex County CT
simple_gifts Offline
simple_gifts  Offline
Joined: Jul 2004
Posts: 12,024
Middlesex County CT
Originally Posted By: SubieRubyRoo
If someone comes to me with serious issues, I always try to talk them into a fresh OS install while keeping their documents and other items. When dealing with old OS installs with tons of installed and removed programs with a registry thatís a mess, I never offer a guarantee that it will be perfect.

Reboot the computer and hit F8, boot into safe mode, and transfer all your essential files to an external source. Then, if this is a big brand computer, boot up into the recovery mode and start fresh.


+1; chances are the computer guys just bandaided the fix. Unlikely they will give you a detailed show me explanation because they would be basically giving away their business

For people who need to run Windows, I usually suggest a support scenario as indicated above.

As Windows ages it seems to perform more poorly; this has been true for the last 10, 20, 30 35 years or so. Imagine owning a car like that.

Make OS recovery disks when you get a computer and safeguard you other software install disks/license keys etc. Every few years or when problems occur, do a clean install and run updates.

Most people think they need a new computer when it slows down, what they really need is a new OS or OS install.

If you don't need any Windows specific software considering loading linux as the overall experience is far less aggravating.


Last edited by simple_gifts; 03/25/18 08:22 AM.

2004 Prius; 97K ML Syn 5W-30
2007 Yaris 71K 0w-40 Castrol
2006 B2300;130K;ALM


Was driving an ox cart; Now on the USS Enterprise
Re: Computer issues [Re: motor_oil_madman] #4706193
03/25/18 09:47 AM
03/25/18 09:47 AM
Joined: Sep 2007
Posts: 966
TX, USA
JMJNet Offline
JMJNet  Offline
Joined: Sep 2007
Posts: 966
TX, USA
Originally Posted By: motor_oil_madman
...saying it couldn't reach the sens system.


Post the correct error message?

Did the computer just go through an OS update?
All you need to do is to uninstall the update usually solves the problem.
There was somebody posting in another forum about losing the USB and it was caused by an update.
Unfortunately, even computer shop is only as good as the person who are fixing it.
Most of them does not know what they are doing, IMO.


  • 2017 Toyota Sienna
  • 1995 GMC Suburban 6.5L Turbo Diesel


Re: Computer issues [Re: motor_oil_madman] #4706227
03/25/18 10:30 AM
03/25/18 10:30 AM
Joined: Mar 2010
Posts: 419
Houston
bornconfuzd Offline
bornconfuzd  Offline
Joined: Mar 2010
Posts: 419
Houston
Desktop or laptop?
Brand?
Age?
Specs? i.e., cpu, amount of ram, spinning HDD or SSD, graphics card, if any, etc
What version Windows? Is it kept updated?
What were the issues that caused you to take it to a shop? What were the "knuckleheads" supposed to do? What did they tell you they did? What was the repair stated on your bill?
Was it a local shop or something like the Geek Squad?
Do or have you run any "Optimizers" or "Registry Cleaners"?

These are some of the questions that anyone would/should/need to ask in order to give you the most minimal answer to your question.

Otherwise it's akin to telling the auto shop, it's broke, what's wrong with it? Sight unseen.


1998 F150 XLT
Supercab LWB
4.6 Triton V8
Purchased New

2008 Ford Fusion
SEL - V6
Purchased Used
Re: Computer issues [Re: madRiver] #4706241
03/25/18 10:44 AM
03/25/18 10:44 AM
Joined: Jan 2011
Posts: 2,939
PV Az
AZjeff Offline
AZjeff  Offline
Joined: Jan 2011
Posts: 2,939
PV Az
Originally Posted By: madRiver
Sorry you have issues, dude you seriously have tons of issues in life.....


No, he just posts every little thing on BITOG. Isn't that what Facebook is for? Most people just deal with stuff and get on with life.

Take it back to the nerds and have them fix it. Easy, requires no hand holding.


86 Samurai 1.3 leftovers
14 RAV4 2.5 5W-20 PP
16 Silverado 1500 4.3, DI, AFM 5W-30 PP

The most important thing to do in your life is to not interfere with someone else's life. - Frank Zappa

Re: Computer issues [Re: JMJNet] #4706484
03/25/18 03:29 PM
03/25/18 03:29 PM
Joined: May 2012
Posts: 1,333
Winchester, Indiana
SubieRubyRoo Offline
SubieRubyRoo  Offline
Joined: May 2012
Posts: 1,333
Winchester, Indiana
Originally Posted By: JMJNet

Unfortunately, even computer shop is only as good as the person who are fixing it.
Most of them does not know what they are doing, IMO.


Yep. At a bare minimum, make sure the person doing the ďworkĒ is CompTIA A+ certified. This isnít a guarantee that everything will come off without a hitch, but itís about as close as youíre going to get. Kinda like if you need arthroscopic surgery and you get an NBA or NFL surgeon to do it.

Anyways, you have to understand- 90% of people that work in customer service IT jobs (like Geek Squad) have the absolute bare minimum of training to check the box- and have likely never even built an entire computer. They are like guys that arenít mechanics but work at a quick change place- itís something to pay the bills, and not a source of passion. Iíve built over 150 computers from scratch for friends and family, and when troubleshooting their problems Iíve spent hours on end fixing them. I could never do it as my ďjobĒ because my time invested would be worth more than their entire computer.

IMHO learn how to restore your computer to a factory/OS fresh state, and save all your personal data to another physical drive, so you nearly eliminate your risk of losing years of information. Periodically do a ďroll-upĒ update to your master backup. With 256GB thumb drives available for less than $100, the only excuse if you lose everything is your own laziness.

Re: Computer issues [Re: motor_oil_madman] #4708113
03/27/18 04:08 AM
03/27/18 04:08 AM
Joined: Jan 2011
Posts: 2,711
N.Ohio
Lubener Offline
Lubener  Offline
Joined: Jan 2011
Posts: 2,711
N.Ohio
Originally Posted By: motor_oil_madman
I just paid a computer place to fix a few issues and now I fire it up and all I get is a blank screen. Absolutely nothing. So what did these knuckleheads do? The original problem was that the sound didn't work and an error message popped up saying it couldn't reach the sens system. Why do o always have to take things back when someone works on something.

Take it back to them, why mess with it.


The "thinking" man's friend.
Re: Computer issues [Re: motor_oil_madman] #4708803
03/27/18 07:03 PM
03/27/18 07:03 PM
Joined: Dec 2009
Posts: 25,355
Regina, Saskatchewan, Canada
Garak Offline
Garak  Offline
Joined: Dec 2009
Posts: 25,355
Regina, Saskatchewan, Canada
Yes, update us, and let us know how it's going.


Plain, simple Garak.

2008 Infiniti G37 - Shell ROTELLA T6 Multi-Vehicle 5w-30, NAPA Gold 7356
1984 F-150 4.9L - Quaker State GB 10w-30, Wix 51515

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