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#4704682 - 03/23/18 08:47 PM Pennzoil Rebate Question
klt1986 Offline


Registered: 04/08/09
Posts: 366
Loc: Southern VA
Just picked up two, 5 quart jugs of PP 0w20 from Oreily AP. The two jugs are on the same receipt. I submitted one rebate form online and uploaded the receipt. Do I need to fill out another electronic form or will they see that two jugs were purchased from looking at the receipt?

Edited to add: First time I have ever tried a SOPUS rebate.


Edited by klt1986 (03/23/18 08:49 PM)
_________________________
Wife: 08 Honda CR-V 4WD, M1 5W-20
Me: 11 Toyota Tundra DC 4WD 5.7L, PP 0W-20
Me Work: 06 Ford Explorer 4WD 4.0L, Pennzoil 5W-30
Son: 14 Toyota Corolla S, M1 AFE 0W-20

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#4704694 - 03/23/18 08:59 PM Re: Pennzoil Rebate Question [Re: klt1986]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2616
Loc: Wet side WA
I got my rebate for 2 Jugs of 5w-30 I turned it in online Scanned my receipt and sent it in I got my rebate for both Jugs. Yes and the rebate form is a bit vague. It should have the option of number of Jugs.
_________________________
2004 Toyota Corolla 120908
Out: QSUD 5W-30 Purolator One 5030
In: Valvoline ML 5w-30 TG4967 117530 2-8-18
2006 Duramax 73822
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73752 4-22-18

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#4704698 - 03/23/18 09:08 PM Re: Pennzoil Rebate Question [Re: klt1986]
NoNameJoe Offline


Registered: 06/03/15
Posts: 398
Loc: New York
No. One form for the same receipt. If you did two they'd probably reject if they got the same receipt on both.

They credit you for everything they see on that receipt.

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#4704707 - 03/23/18 09:19 PM Re: Pennzoil Rebate Question [Re: klt1986]
Snagglefoot Offline


Registered: 12/31/17
Posts: 1546
Loc: Alberta
Whoops. I did it the opposite way; two electronic forms with two copies of the same receipt. Sent it last week so Iíll wait and see what happens and report back. LOL

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#4704712 - 03/23/18 09:23 PM Re: Pennzoil Rebate Question [Re: Snagglefoot]
paulri Online   content


Registered: 08/14/15
Posts: 733
Loc: CA, USA
You'll probably get a postcard indicating that one of them was rejected because it was a duplicate submissions. That even happens to me when their rebate website is clunky and I have to click submit several times. I wouldn't necessarily panic if that happens--I got one, but still got my rebate check for 2 5-quart jugs.

Originally Posted By: Snagglefoot
Whoops. I did it the opposite way; two electronic forms with two copies of the same receipt. Sent it last week so Iíll wait and see what happens and report back. LOL
_________________________
2005 Toyota Sienna LE; 148,000 miles
1998 Honda Civic DX; 197,000 miles

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#4704717 - 03/23/18 09:26 PM Re: Pennzoil Rebate Question [Re: klt1986]
klt1986 Offline


Registered: 04/08/09
Posts: 366
Loc: Southern VA
Thanks for the information. I have read on here that SOPUS tends to get their rebates out quicker than Mobil?
_________________________
Wife: 08 Honda CR-V 4WD, M1 5W-20
Me: 11 Toyota Tundra DC 4WD 5.7L, PP 0W-20
Me Work: 06 Ford Explorer 4WD 4.0L, Pennzoil 5W-30
Son: 14 Toyota Corolla S, M1 AFE 0W-20

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#4704757 - 03/23/18 10:42 PM Re: Pennzoil Rebate Question [Re: klt1986]
BHopkins Offline


Registered: 11/03/13
Posts: 1087
Loc: Utah
Originally Posted By: klt1986
Thanks for the information. I have read on here that SOPUS tends to get their rebates out quicker than Mobil?


That hasn't been my experience. About that same. However, Pennzoil has denied legitimate, fully documented claims on at least two occasions for me. I've never had that happen with Mobil.
_________________________
2013 Subaru Outback 2.5i - Royal Purple 0W-20 & NAPA Gold filter
2003 Oldsmobile Alero 3.4 - M1 5W-30 & NAPA Gold filter

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#4704760 - 03/23/18 10:51 PM Re: Pennzoil Rebate Question [Re: klt1986]
mbacfp Offline


Registered: 09/02/15
Posts: 818
Loc: California
Did the same thing...one rebate submission with two 5qt jugs on one receipt. Night.
_________________________
2014 F-550 PSD..........M1 Delvac ESP 5w-40 + OEM
2018 Dodge Charger SRT Hellcat
2012 Toyota Sienna LTD 3.5L V6
2003 Dodge Durango R/T 4x4 5.9L V8

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#4704814 - 03/24/18 12:29 AM Re: Pennzoil Rebate Question [Re: BHopkins]
69GTX Offline


Registered: 09/23/15
Posts: 3782
Loc: Connecticut
Originally Posted By: BHopkins
Originally Posted By: klt1986
Thanks for the information. I have read on here that SOPUS tends to get their rebates out quicker than Mobil?


That hasn't been my experience. About that same. However, Pennzoil has denied legitimate, fully documented claims on at least two occasions for me. I've never had that happen with Mobil.



Were the rejections prior to 2016? To my knowledge on here, only 1 person had a failed SOPUS rebate during 2016-2017. See 2 previous threads for those years. Any time there was a problem I called the rebate center and issues were resolved. More often than not, the denials or failure to get submissions through the system were because of something the submitter did incorrectly.

Yes, SOPUS was faster than Mobil in 2017. They typically took 13-33 days to deliver your check. My two were 18 and 22 days. Mobil took 12 weeks! And numerous others reported 5-8 weeks typical for Mobil last year. But it's a new year. And things can change.
_________________________
----------------

2001 Lincoln Cont 4.6L DOHC/ 39K mi / QS HM 5w30 / FUG XG2
1999 Camaro SS M6 /19K /Mobil 1 0w40 /Fram UG /GM MTL-ATF
1969 Ply GTX/RRs

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#4704988 - 03/24/18 08:23 AM Re: Pennzoil Rebate Question [Re: klt1986]
Linctex Online   content


Registered: 12/31/16
Posts: 5969
Loc: Waco, TX
If you get a rejection postcard like I did (no purchase date.... REALLY?!?!!?)

can you re-submit somehow?
_________________________
"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4705265 - 03/24/18 01:23 PM Re: Pennzoil Rebate Question [Re: BHopkins]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2616
Loc: Wet side WA
Originally Posted By: BHopkins
Originally Posted By: klt1986
Thanks for the information. I have read on here that SOPUS tends to get their rebates out quicker than Mobil?


That hasn't been my experience. About that same. However, Pennzoil has denied legitimate, fully documented claims on at least two occasions for me. I've never had that happen with Mobil.


Yep my was refused the first time for no date. The date was right on the receipt. I think those third parties that run these things get paid for tuning down rebate requests. Anyway the second time I submitted it to the SOPUS contact page on their website. I had it in two weeks.
_________________________
2004 Toyota Corolla 120908
Out: QSUD 5W-30 Purolator One 5030
In: Valvoline ML 5w-30 TG4967 117530 2-8-18
2006 Duramax 73822
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73752 4-22-18

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#4705441 - 03/24/18 03:35 PM Re: Pennzoil Rebate Question [Re: 69GTX]
BHopkins Offline


Registered: 11/03/13
Posts: 1087
Loc: Utah
Originally Posted By: 69GTX
Originally Posted By: BHopkins
Originally Posted By: klt1986
Thanks for the information. I have read on here that SOPUS tends to get their rebates out quicker than Mobil?


That hasn't been my experience. About that same. However, Pennzoil has denied legitimate, fully documented claims on at least two occasions for me. I've never had that happen with Mobil.



Were the rejections prior to 2016? To my knowledge on here, only 1 person had a failed SOPUS rebate during 2016-2017. See 2 previous threads for those years. Any time there was a problem I called the rebate center and issues were resolved. More often than not, the denials or failure to get submissions through the system were because of something the submitter did incorrectly.

Yes, SOPUS was faster than Mobil in 2017. They typically took 13-33 days to deliver your check. My two were 18 and 22 days. Mobil took 12 weeks! And numerous others reported 5-8 weeks typical for Mobil last year. But it's a new year. And things can change.


It would have been '15 or earlier. I've avoided getting Pennzoil rebates since then because of their track record for rejecting valid claims. And no, it wasn't because I missed anything. I'm extremely detail oriented on paperwork, and always go over paperwork two or three times to make sure everything is correct. I can't recall what they rejected each for, but in both instances it was something that I knew had been provided.

I am going to give them another chance this year, though. We will see how they do.
_________________________
2013 Subaru Outback 2.5i - Royal Purple 0W-20 & NAPA Gold filter
2003 Oldsmobile Alero 3.4 - M1 5W-30 & NAPA Gold filter

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#4706037 - 03/25/18 06:27 AM Re: Pennzoil Rebate Question [Re: JohnnyJohnson]
lairdwd Offline


Registered: 11/27/09
Posts: 349
Loc: Boston
Quote:

Yep my was refused the first time for no date. The date was right on the receipt. I think those third parties that run these things get paid for tuning down rebate requests. Anyway the second time I submitted it to the SOPUS contact page on their website. I had it in two weeks.


I've explained this before about how the rebate processors are incentivized by the manufacturers to keep the redemption rates nice and low. In fact, my understanding is that this is how they get the contract in the first place. Can't meet that commitment to the manufacturer? No problem, just run some database commands to invalidate a percentage of rebates before they are paid out... Problem solved!!

But they never balk at fulfilling if you have the paperwork. It's part of the game. Look at it this way, if it weren't for this game, you and me wouldn't be able to get these scores. shocked


Edited by lairdwd (03/25/18 06:28 AM)

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#4714229 - 04/02/18 03:03 PM Re: Pennzoil Rebate Question [Re: Linctex]
Gilstein Offline


Registered: 06/14/10
Posts: 138
Loc: Southeast
Yes. I had a Walmart.com order with no receipt so I just sent a screenshot of the email confirmation. Originally I scrolled too far and the purchase date did not show. I resubmitted a screenshot showing the date and got my check today, about 10days later.
_________________________


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#4714310 - 04/02/18 04:45 PM Re: Pennzoil Rebate Question [Re: klt1986]
redbone3 Offline


Registered: 06/09/12
Posts: 649
Loc: Reno, NV
I bought 5 each 1 Qt bottles and got a rebate check for $4. Turns out the rebate is good for only 2 quart bottles. It is good for 2 each 5 quart bottles. Odd ball rebate terms.
_________________________
2014 Passat Wolfsburg, 1995 Miata.

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