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#4693704 - 03/13/18 05:36 PM How Would You Ship a Reciever Hitch?
TWG1572 Offline


Registered: 12/18/07
Posts: 558
Loc: Madison, Wisconsin
Last week, while eBay was having their 20% off everything sale I bought a receiver hitch for my Titan. I come home tonight to find it lying on my driveway. Not in a box, not wrapped with anything protective - just a hitch.

There are chips and scratches all over this thing. I get that it's going to spend it's life under my truck and is going to get chipped and rusty. But it ticks me off that it's starting off in this condition. It seems like wrapping it in bubble wrap would have been a start at least, if you aren't going to box it.

Before I get super cranky with eBay, the seller, and my credit card company...I figured I'd put it out there for comment. Is this typically how hitches are shipped? Or am I being OCD and over reacting? If I am, I'll suck it up. But it feels like they should have done a much better job of protecting it for shipping at the minimum....






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#4693713 - 03/13/18 05:46 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
eyeofthetiger Offline


Registered: 11/18/17
Posts: 683
Loc: South Carolina
I hope they included a bottle of touchup paint. Was the shipment insured? They should have at least wrapped it in paper or plastic wrap.

I ordered a hitch once, and it came in a huge box, which it had punched a hole.through, and it also had chipped paint.

I just ordered a tailpipe for my truck (maybe 6' long, with several bends, with free shipping!), and I don't expect it to come in a box, or wrapped up. But at least it doesn't have paint to chip.
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#4693717 - 03/13/18 05:49 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
bullwinkle Offline


Registered: 10/09/04
Posts: 7664
Loc: Cincinnati, OH, USA
Paint on those is worthless anyway-I usually sand them and paint them with Rustoleum or similar.
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#4693723 - 03/13/18 05:52 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Mr Nice Offline


Registered: 09/12/04
Posts: 21185
Loc: Orlando, FL
A box and some bubble wrap or newspaper would be more professional as a seller.

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#4693738 - 03/13/18 06:05 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
bdcardinal Offline


Registered: 06/03/05
Posts: 10981
Loc: Santa Barbara, CA
That is how most of the Curt and Draw-Tite ones are shipped to us. When we order them from Ford or Mazda they come like that but in a box with the hitch hanging out of the box.
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#4693759 - 03/13/18 06:23 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
skyactiv Offline


Registered: 03/02/13
Posts: 4394
Loc: The Midwest
I would ship it UPS.
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#4693794 - 03/13/18 06:43 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Rhymingmechanic Offline


Registered: 08/13/04
Posts: 1325
Loc: VA
When I ordered one from Amazon, it came in a box.

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#4693803 - 03/13/18 06:54 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Vern_in_IL Offline


Registered: 06/25/14
Posts: 1884
Loc: IL
Why are these painted? Should be powder coated at LEAST. I would coat with truck bed liner and call it good.
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#4693804 - 03/13/18 06:56 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Reddy45 Online   shocked


Registered: 08/15/08
Posts: 2966
Loc: USA
Open a case on ebay with the seller. If you still think it's worth using then ask the seller for some money back.

By contract, when you buy a new item on eBay it MUST reach the buyer in that condition no questions asked. I have sold many awkward shaped items on eBay and always over pack them.

The seller in this case might be gambling on you not caring or the hitch was drop shipped directly from the mfr.

Even if you had to return it for a properly shipped one, you won't be out a dime -- just the time for the item to ship back to the seller and a replacement to make it's way back to you.

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#4693812 - 03/13/18 07:04 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
NHGUY Offline


Registered: 10/09/11
Posts: 5043
Loc: USA
Negative feedback....but at least you got 20% off....

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#4693842 - 03/13/18 07:37 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
tomcat27 Offline


Registered: 06/25/09
Posts: 3564
Loc: Chicago, IL
mine arrived the same way from amazon. I touched up the paint chips; then sprayed the whole thing in truck bed liner.
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#4693884 - 03/13/18 08:02 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
thooks Offline


Registered: 11/30/05
Posts: 825
Loc: Senoia, GA
Next time buy it locally.

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#4693899 - 03/13/18 08:10 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Donald Offline


Registered: 03/21/04
Posts: 20450
Loc: Upstate NY
It should be powder coated. Touch up what you can, but will never be as good a powder coating.

I bought a receiver hitch from etrailer.com and it was in a box but had beat it's way half out.
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#4693930 - 03/13/18 08:38 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
TWG1572 Offline


Registered: 12/18/07
Posts: 558
Loc: Madison, Wisconsin
Thanks for the input everyone. This was a Curt hitch. It came from Jasper Indiana - I don't see where Curt has factories there so I'm not sure it was drop shipped direct from the factory. But, the address it was shipped from was a logistics/distribution company per Google. So it must handle shipping for either the eBay store or Curt. Hard telling.

I get the "paint it and forget about it" comments. And I'd probably be over it already if it was just the chips on the corners of the brackets that attach to the frame. Where I'm hung up is the damage you see in the third pic, which is all over the tube. And you can see it from the back of the truck if it was mounted. There's some heavy duty sanding needed there, and I'll be the first to admit I'm not a rattle can wizard. Although maybe the spray bedliner is more forgiving. I've never tried that.

I'm going to sleep on it tonight, but will probably open a case with the seller. They didn't take any precautions to prevent shipping damage. The hitch is still usable, and return shipping can't be cheap...so maybe we can work out some sort of discount to make up for me respraying the whole thing.

I'll contrast this to some Thrasher running boards I bought from Westin last month. They were drop shipped from the factory, were probably as heavy and much bigger, but were well packaged and arrived in perfect shape. So that's kinda what my expectations were for this purchase. Maybe my expectations were too high, but if nothing else it's a kudos to Westin for doing a nice job.


Edited by TWG1572 (03/13/18 08:39 PM)

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#4693938 - 03/13/18 08:44 PM Re: How Would You Ship a Reciever Hitch? [Re: TWG1572]
Mr Nice Offline


Registered: 09/12/04
Posts: 21185
Loc: Orlando, FL
I would not accept the condition of your purchase and return after speaking to seller.

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