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How Would You Ship a Reciever Hitch? #4693704
03/13/18 05:36 PM
03/13/18 05:36 PM
Joined: Dec 2007
Posts: 568
Madison, Wisconsin
TWG1572 Offline OP
TWG1572  Offline OP

Joined: Dec 2007
Posts: 568
Madison, Wisconsin
Last week, while eBay was having their 20% off everything sale I bought a receiver hitch for my Titan. I come home tonight to find it lying on my driveway. Not in a box, not wrapped with anything protective - just a hitch.

There are chips and scratches all over this thing. I get that it's going to spend it's life under my truck and is going to get chipped and rusty. But it ticks me off that it's starting off in this condition. It seems like wrapping it in bubble wrap would have been a start at least, if you aren't going to box it.

Before I get super cranky with eBay, the seller, and my credit card company...I figured I'd put it out there for comment. Is this typically how hitches are shipped? Or am I being OCD and over reacting? If I am, I'll suck it up. But it feels like they should have done a much better job of protecting it for shipping at the minimum....






Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693713
03/13/18 05:46 PM
03/13/18 05:46 PM
Joined: Nov 2017
Posts: 683
South Carolina
eyeofthetiger Offline
eyeofthetiger  Offline

Joined: Nov 2017
Posts: 683
South Carolina
I hope they included a bottle of touchup paint. Was the shipment insured? They should have at least wrapped it in paper or plastic wrap.

I ordered a hitch once, and it came in a huge box, which it had punched a hole.through, and it also had chipped paint.

I just ordered a tailpipe for my truck (maybe 6' long, with several bends, with free shipping!), and I don't expect it to come in a box, or wrapped up. But at least it doesn't have paint to chip.


2017 Ford Fiesta 1.0T - Valvoline SynPower 5W-20, Motorcraft FL910S
1988 GMC K1500 4.3/700R4 - Supertech 15W-40, Fram TG3980
1986 Ford Ranger 2.0 - uhh
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693717
03/13/18 05:49 PM
03/13/18 05:49 PM
Joined: Oct 2004
Posts: 8,729
Cincinnati, OH, USA
bullwinkle Online confused
bullwinkle  Online Confused

Joined: Oct 2004
Posts: 8,729
Cincinnati, OH, USA
Paint on those is worthless anyway-I usually sand them and paint them with Rustoleum or similar.


06 Ram 3500 CTD 4X4(FG Venturi), 93 GMC C3500 6.2, 89 F-450 7.3, 98 XJ 4.0(XG8A), 05 xB(XG3600), 18 Transit 3.7, 03 Merc Grand Marquis 4.6 2V(XG2)
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693723
03/13/18 05:52 PM
03/13/18 05:52 PM
Joined: Sep 2004
Posts: 22,355
Central Florida
Mr Nice Offline
Mr Nice  Offline

Joined: Sep 2004
Posts: 22,355
Central Florida
A box and some bubble wrap or newspaper would be more professional as a seller.

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693738
03/13/18 06:05 PM
03/13/18 06:05 PM
Joined: Jun 2005
Posts: 11,942
Santa Barbara, CA
bdcardinal Offline
bdcardinal  Offline

Joined: Jun 2005
Posts: 11,942
Santa Barbara, CA
That is how most of the Curt and Draw-Tite ones are shipped to us. When we order them from Ford or Mazda they come like that but in a box with the hitch hanging out of the box.


2014 Ford Mustang GT Track Pack
1995 Ford Mustang GT

Ford/Mazda Parts Counter
NRA Benefactor Member
Opinions expressed are my own.
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693759
03/13/18 06:23 PM
03/13/18 06:23 PM
Joined: Mar 2013
Posts: 5,294
The Midwest
skyactiv Offline
skyactiv  Offline

Joined: Mar 2013
Posts: 5,294
The Midwest
I would ship it UPS.


Wife: 15' Audi A4 quattro 6 speed manual
Me: 13' VW GTI 3 door 6 speed manual

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693794
03/13/18 06:43 PM
03/13/18 06:43 PM
Joined: Aug 2004
Posts: 1,429
VA
Rhymingmechanic Offline
Rhymingmechanic  Offline

Joined: Aug 2004
Posts: 1,429
VA
When I ordered one from Amazon, it came in a box.

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693803
03/13/18 06:54 PM
03/13/18 06:54 PM
Joined: Jun 2014
Posts: 2,114
IL
Vern_in_IL Offline
Vern_in_IL  Offline

Joined: Jun 2014
Posts: 2,114
IL
Why are these painted? Should be powder coated at LEAST. I would coat with truck bed liner and call it good.

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693804
03/13/18 06:56 PM
03/13/18 06:56 PM
Joined: Aug 2008
Posts: 3,457
Where the wind comes sweepin'
Reddy45 Online shocked
Reddy45  Online Shocked

Joined: Aug 2008
Posts: 3,457
Where the wind comes sweepin'
Open a case on ebay with the seller. If you still think it's worth using then ask the seller for some money back.

By contract, when you buy a new item on eBay it MUST reach the buyer in that condition no questions asked. I have sold many awkward shaped items on eBay and always over pack them.

The seller in this case might be gambling on you not caring or the hitch was drop shipped directly from the mfr.

Even if you had to return it for a properly shipped one, you won't be out a dime -- just the time for the item to ship back to the seller and a replacement to make it's way back to you.

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693812
03/13/18 07:04 PM
03/13/18 07:04 PM
Joined: Oct 2011
Posts: 5,091
USA
NHGUY Offline
NHGUY  Offline

Joined: Oct 2011
Posts: 5,091
USA
Negative feedback....but at least you got 20% off....

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693842
03/13/18 07:37 PM
03/13/18 07:37 PM
Joined: Jun 2009
Posts: 3,819
Chicago, IL
tomcat27 Offline
tomcat27  Offline

Joined: Jun 2009
Posts: 3,819
Chicago, IL
mine arrived the same way from amazon. I touched up the paint chips; then sprayed the whole thing in truck bed liner.


2019 Cherokee, 2018 Jetta, 2014 Sentra, 1995 Escort, 1970 Cougar, 2013 XT250, 2010 Vstar, 2014 CTX1300
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693884
03/13/18 08:02 PM
03/13/18 08:02 PM
Joined: Nov 2005
Posts: 924
Senoia, GA
thooks Offline
thooks  Offline

Joined: Nov 2005
Posts: 924
Senoia, GA
Next time buy it locally.

Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693899
03/13/18 08:10 PM
03/13/18 08:10 PM
Joined: Mar 2004
Posts: 21,810
Upstate NY
Donald Offline
Donald  Offline

Joined: Mar 2004
Posts: 21,810
Upstate NY
It should be powder coated. Touch up what you can, but will never be as good a powder coating.

I bought a receiver hitch from etrailer.com and it was in a box but had beat it's way half out.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693930
03/13/18 08:38 PM
03/13/18 08:38 PM
Joined: Dec 2007
Posts: 568
Madison, Wisconsin
TWG1572 Offline OP
TWG1572  Offline OP

Joined: Dec 2007
Posts: 568
Madison, Wisconsin
Thanks for the input everyone. This was a Curt hitch. It came from Jasper Indiana - I don't see where Curt has factories there so I'm not sure it was drop shipped direct from the factory. But, the address it was shipped from was a logistics/distribution company per Google. So it must handle shipping for either the eBay store or Curt. Hard telling.

I get the "paint it and forget about it" comments. And I'd probably be over it already if it was just the chips on the corners of the brackets that attach to the frame. Where I'm hung up is the damage you see in the third pic, which is all over the tube. And you can see it from the back of the truck if it was mounted. There's some heavy duty sanding needed there, and I'll be the first to admit I'm not a rattle can wizard. Although maybe the spray bedliner is more forgiving. I've never tried that.

I'm going to sleep on it tonight, but will probably open a case with the seller. They didn't take any precautions to prevent shipping damage. The hitch is still usable, and return shipping can't be cheap...so maybe we can work out some sort of discount to make up for me respraying the whole thing.

I'll contrast this to some Thrasher running boards I bought from Westin last month. They were drop shipped from the factory, were probably as heavy and much bigger, but were well packaged and arrived in perfect shape. So that's kinda what my expectations were for this purchase. Maybe my expectations were too high, but if nothing else it's a kudos to Westin for doing a nice job.

Last edited by TWG1572; 03/13/18 08:39 PM.
Re: How Would You Ship a Reciever Hitch? [Re: TWG1572] #4693938
03/13/18 08:44 PM
03/13/18 08:44 PM
Joined: Sep 2004
Posts: 22,355
Central Florida
Mr Nice Offline
Mr Nice  Offline

Joined: Sep 2004
Posts: 22,355
Central Florida
I would not accept the condition of your purchase and return after speaking to seller.

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