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#4692305 - 03/12/18 10:09 AM Hyundai - Kia warranty
bradepb Offline


Registered: 12/12/08
Posts: 1218
Loc: Clinton Twp. MI
How can these two give 5 year 60,000 mile bumper to bumper and 10 year 100,000 power train warranty?
Most everybody else is 3 year 36,000 and 5 year 60,000?

Are they really that good or sales gimmick?
I am sort of interested in the small suv's from each.
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#4692310 - 03/12/18 10:15 AM Re: Hyundai - Kia warranty [Re: bradepb]
CourierDriver Offline


Registered: 12/27/09
Posts: 4937
Loc: Tn.
I do not know, but they do it,,,buddy of mine was at 95000miles on his 8yr old car and the transmission died and they put in a new one and no charge to him,,,was a great deal...
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#4692312 - 03/12/18 10:19 AM Re: Hyundai - Kia warranty [Re: bradepb]
Quattro Pete Offline


Registered: 10/30/02
Posts: 35838
Loc: Great Lakes
Originally Posted By: bradepb
Are they really that good or sales gimmick?

Nothing to do with being "good" per se. They just assume that statistically X% of cars will have issues, and factor the cost of having to repair them into the price of the vehicle.

They are also pretty strict about maintenance records needed to honor the warranty.
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#4692314 - 03/12/18 10:23 AM Re: Hyundai - Kia warranty [Re: bradepb]
BJD78 Offline


Registered: 08/05/17
Posts: 493
Loc: Nebraska
A quick search reveals many, many complaints about the KIA/ hyundai warranty on "consumer affairs website. Many instances of where they find a way to "weasel out" of honoring that warranty or low ball a claim, refuse to pay for car rental, etc. More of a gimmick, but probably no worse or better than any other automaker warranty. They all want to weasel out of paying when they can.
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#4692322 - 03/12/18 10:32 AM Re: Hyundai - Kia warranty [Re: bradepb]
Jimzz Offline


Registered: 10/03/14
Posts: 1140
Loc: NoVA
They have the warranty as they had issues before so its to help people not worry. Other companies have had to extend their warranty due to them.

Biggest thing is to do your oil changes on time and save receipts for them. If you do that and follow the rest of upkeep they usually handle claims fine. Many buy the cheapest Kia and treat it like a throw away car and get upset when their warranty claim is denied for doing 15k+ on oil changes.
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#4692330 - 03/12/18 10:41 AM Re: Hyundai - Kia warranty [Re: bradepb]
knerml Offline


Registered: 04/05/05
Posts: 479
Loc: NE Ohio
I have never had any warranty issues with the 3 Kias/Hyundais I've owned. But, I do keep records and all receipts.

Keep in mind, these cars are reliable. Especially Kias. So, I've never needed to get more than a couple of things fixed.
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#4692333 - 03/12/18 10:42 AM Re: Hyundai - Kia warranty [Re: Quattro Pete]
pandus13 Offline


Registered: 08/12/11
Posts: 3180
Loc: Chicago,IL,USA
Originally Posted By: Quattro Pete
Originally Posted By: bradepb
Are they really that good or sales gimmick?

Nothing to do with being "good" per se. They just assume that statistically X% of cars will have issues, and factor the cost of having to repair them into the price of the vehicle.

They are also pretty strict about maintenance records needed to honor the warranty.

...and use of branded fluids (eq. testing ATF)
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#4692340 - 03/12/18 10:51 AM Re: Hyundai - Kia warranty [Re: bradepb]
Wolf359 Offline


Registered: 04/27/12
Posts: 4742
Loc: MA
Originally Posted By: bradepb
How can these two give 5 year 60,000 mile bumper to bumper and 10 year 100,000 power train warranty?
Most everybody else is 3 year 36,000 and 5 year 60,000?

Are they really that good or sales gimmick?
I am sort of interested in the small suv's from each.


Because their cars were so bad that their sales were declining. So they had to increase the warranty to get over their bad reputation. They seem like they're better now but they still seem to have weird problems that no one else seems to have. But that's probably true about other automakers too.

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#4692341 - 03/12/18 10:52 AM Re: Hyundai - Kia warranty [Re: bradepb]
pandus13 Offline


Registered: 08/12/11
Posts: 3180
Loc: Chicago,IL,USA
May I suggest instead posting the models you are interested on?

Some BITOG members may have already experience with them (ownership or working on them)

also hyundaiforums is a good resource for research.

What is your local dealership availability?
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#4692342 - 03/12/18 10:58 AM Re: Hyundai - Kia warranty [Re: bradepb]
Old Mustang Guy Offline


Registered: 11/16/05
Posts: 967
Loc: Rockwall, Texas
A friend of mine had her optima engine go when the car had 98k. It was one of those that had the warranty extended due to bad manufacture. Her son had done some of the changes and they had no receipts for those. They finally got it covered but not without a hassle. The dealer hated them for appealing to corporate. My wife likes the Sorento but we decided on a Highlander. Hyundai and Kia have had high mileage issues on a large number of motors. Even with a long warranty a motor that fails at 125k makes the car essentially worthless.

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#4692343 - 03/12/18 10:59 AM Re: Hyundai - Kia warranty [Re: bradepb]
raytseng Offline


Registered: 12/11/08
Posts: 2333
Loc: CA
Thats true to thr primary degree that since they are cheaper they have to counter the perception and myth that specifically korean cars are low quality.
It maybe up to debate through if they really were that bad to begin with, all the other midtier quality brands equally give you the runaround.

It is #1 myth here.
http://www.jdpower.com/cars/articles/automotion-blog/5-car-quality-myths-busted


Edited by raytseng (03/12/18 11:00 AM)

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#4692352 - 03/12/18 11:10 AM Re: Hyundai - Kia warranty [Re: pandus13]
bradepb Offline


Registered: 12/12/08
Posts: 1218
Loc: Clinton Twp. MI
Originally Posted By: pandus13
May I suggest instead posting the models you are interested on?

Some BITOG members may have already experience with them (ownership or working on them)

also hyundaiforums is a good resource for research.

What is your local dealership availability?



The warranty is what caught my eye but I am in the market for a small SUV, tucson,santa fe or sportage, sonata by these makers as opposed to something like a Ford Escape. Then again I am not sure if I want to be disowned by family members for buying a "foreign" car, I do live in Detroit after all. I am leaning heavily towards the Escape, I have a 2004 now.
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#4692358 - 03/12/18 11:17 AM Re: Hyundai - Kia warranty [Re: raytseng]
Wolf359 Offline


Registered: 04/27/12
Posts: 4742
Loc: MA
Originally Posted By: raytseng
Thats true to thr primary degree that since they are cheaper they have to counter the perception and myth that specifically korean cars are low quality.
It maybe up to debate through if they really were that bad to begin with, all the other midtier quality brands equally give you the runaround.

It is #1 myth here.
http://www.jdpower.com/cars/articles/automotion-blog/5-car-quality-myths-busted


I'm not really sure that myth is busted. That's an initial quality survey, in the first 90 days of ownership that doesn't tell you if the engine is going to last 90K, 125K, or 200K. Historically they were of low quality which is why they had to offer that warranty.

Don't forget that many car companies sell extended warranties that do about the same thing and cover you from 100 to 125K. But of course, they're not free like the Hyundai/Kia one.

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#4692375 - 03/12/18 11:33 AM Re: Hyundai - Kia warranty [Re: bradepb]
ARCOgraphite Offline


Registered: 05/17/09
Posts: 11964
Loc: N.H, U.S.A.
Bradepb:

Better get another Escape and get the bigger engine and BUY a powertrain warranty for 700 bucks.
An off lease 2.3L Turbo MKC is an option if you don't want to spend 35 grand.

I will neer pay over 23K for a pedestrian car. I think my Rogue was a blow out for 19995. I think I was 21K out the door.
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#4692382 - 03/12/18 11:40 AM Re: Hyundai - Kia warranty [Re: bradepb]
pandus13 Offline


Registered: 08/12/11
Posts: 3180
Loc: Chicago,IL,USA
Originally Posted By: bradepb
Originally Posted By: pandus13
May I suggest instead posting the models you are interested on?
Some BITOG members may have already experience with them (ownership or working on them)
also hyundaiforums is a good resource for research.
What is your local dealership availability?


The warranty is what caught my eye but I am in the market for a small SUV, tucson,santa fe or sportage, sonata by these makers as opposed to something like a Ford Escape. Then again I am not sure if I want to be disowned by family members for buying a "foreign" car, I do live in Detroit after all. I am leaning heavily towards the Escape, I have a 2004 now.


family equal "are they going to pay your bill/note?"

Then maybe those family members could dig their connections/circle and get you a Ford employee/family discount?

also, a good look around what peoples are driving the most on the streets, could get you the producer with the most available local infrastructure/dealers or the most available deals/discounts?

All I know is the current Hyundai/KIA offerings are years ahead and about 2 generations evolution from the '04 base hyundai elantra i drove for 7 years(and 1 trans re-build at 78k from the 2-3 flare shift disregarded by my local dealer).
If I'm not mistaken, the KIA are the more "sporty" feeling offerings, but they do share some DNA/parts.
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