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#4680804 - 02/28/18 04:53 PM Microsoft Critical Error Message
sleepery Offline


Registered: 06/19/09
Posts: 254
Loc: NY
I received a Microsoft Critical Error Message about 5 minutes after uninstalling Kaperskey Internet Security .

It states someone is trying to get my personal bank info, etc . It looks like a scam . I did not reply or call the number .

Is there any chance this is linked to the Kaperskey that was just removed or just weird timing ?

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#4680806 - 02/28/18 04:56 PM Re: Microsoft Critical Error Message [Re: sleepery]
OVERKILL Online   content


Registered: 04/28/08
Posts: 36434
Loc: Ontario, Canada
Nope, but you probably clicked on something you shouldn't have. Perhaps something that Kaspersky had been protecting you from.
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#4680818 - 02/28/18 05:15 PM Re: Microsoft Critical Error Message [Re: sleepery]
28oz Online   content


Registered: 04/20/17
Posts: 337
Loc: Utah, USA
You had Kasperskey installed? Wipe the drive.
_________________________
-----------------
1990 Nissan 300zx - Castrol Edge Euro 0W-40
2004 Nissan Quest - Pennzoil Platinum Euro 0W-40
2003 Ford Excursion 7.3 PSD - Mobil 1 TDT 5w-40

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#4680828 - 02/28/18 05:30 PM Re: Microsoft Critical Error Message [Re: 28oz]
2004tdigls Offline


Registered: 10/31/11
Posts: 484
Loc: maple ridge, bc
Originally Posted By: 28oz
You had Kasperskey installed? Wipe the drive.


a less radical solution would be to use the removal tool first

https://support.kaspersky.com/common/service.aspx?el=1464

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#4680835 - 02/28/18 05:37 PM Re: Microsoft Critical Error Message [Re: 2004tdigls]
28oz Online   content


Registered: 04/20/17
Posts: 337
Loc: Utah, USA
Originally Posted By: 2004tdigls
Originally Posted By: 28oz
You had Kasperskey installed? Wipe the drive.


a less radical solution would be to use the removal tool first

https://support.kaspersky.com/common/service.aspx?el=1464


Sometimes a radical solution is best. Wipe the drive.
_________________________
-----------------
1990 Nissan 300zx - Castrol Edge Euro 0W-40
2004 Nissan Quest - Pennzoil Platinum Euro 0W-40
2003 Ford Excursion 7.3 PSD - Mobil 1 TDT 5w-40

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#4680837 - 02/28/18 05:38 PM Re: Microsoft Critical Error Message [Re: sleepery]
gathermewool Offline


Registered: 01/09/09
Posts: 5987
malwarebytes and avira free are good options. However, I'm going to assume you deleted Kaspersky, because you have another protection suite you prefer, right?

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#4680842 - 02/28/18 05:40 PM Re: Microsoft Critical Error Message [Re: sleepery]
Triple_Se7en Offline


Registered: 12/04/04
Posts: 8756
Loc: 1/2 hr. north of Detroit
Originally Posted By: sleepery
I received a Microsoft Critical Error Message about 5 minutes after uninstalling Kaperskey Internet Security .

It states someone is trying to get my personal bank info, etc . It looks like a scam . I did not reply or call the number .

Is there any chance this is linked to the Kaperskey that was just removed or just weird timing ?


I got the same thing after uninstalling free Baidu Antivirus. I disregarded it and installed free Adaware Antivirus. My desktop is fine, now three days later. So is my banking.

This Adaware Free is noticeably faster than what I originally had last month (Avira Free). I uninstalled Baidu right away after uninstalling Avira,, due to getting a blank, blue screen on my desktop after installation. I guess Baidu was not compatible with my Dell system.

I will never install Avira again. It works great for about a month, then slows my computer surfing down noticeably afterwards..... and that's the bare-bones version with none of their free promotional downloads or Firefox Add-On's included. Loading all that garbage makes it even slower.


Edited by Triple_Se7en (02/28/18 05:48 PM)

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#4680852 - 02/28/18 05:48 PM Re: Microsoft Critical Error Message [Re: sleepery]
sleepery Offline


Registered: 06/19/09
Posts: 254
Loc: NY
Prior to the uninstall I did a full scan and it found no issues . It was the end of a free trial . I was thinking of Avast but I will check out the ones mentioned . Thanks .

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#4680860 - 02/28/18 05:54 PM Re: Microsoft Critical Error Message [Re: sleepery]
sleepery Offline


Registered: 06/19/09
Posts: 254
Loc: NY
I will not do any online shopping or bill paying until I install a new antivirus . I am not sure using Defender is safe enough .

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#4680867 - 02/28/18 05:59 PM Re: Microsoft Critical Error Message [Re: sleepery]
OVERKILL Online   content


Registered: 04/28/08
Posts: 36434
Loc: Ontario, Canada
May I humbly suggest ESET NOD32, you should be able to find it on Amazon for a song.
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#4680875 - 02/28/18 06:04 PM Re: Microsoft Critical Error Message [Re: sleepery]
itguy08 Offline


Registered: 09/15/11
Posts: 3222
Loc: Somewhere
Originally Posted By: sleepery
I will not do any online shopping or bill paying until I install a new antivirus . I am not sure using Defender is safe enough .


Defender under Win 10 is good enough for me. That and ublock and Ghostery in Chrome. Also practicing safe surfing helps too.

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#4680892 - 02/28/18 06:23 PM Re: Microsoft Critical Error Message [Re: 28oz]
Reddy45 Online   shocked


Registered: 08/15/08
Posts: 2967
Loc: USA
Originally Posted By: 28oz
Originally Posted By: 2004tdigls
Originally Posted By: 28oz
You had Kasperskey installed? Wipe the drive.


a less radical solution would be to use the removal tool first

https://support.kaspersky.com/common/service.aspx?el=1464


Sometimes a radical solution is best. Wipe the drive.


Pointless fearmongering.

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#4680995 - 02/28/18 08:32 PM Re: Microsoft Critical Error Message [Re: sleepery]
BJD78 Offline


Registered: 08/05/17
Posts: 493
Loc: Nebraska
I had that same message last summer. I ran a scan with Super anti Spyware (free)and it was what is known as a (pup) potentially unwanted program. Super Anti Spyware found it and got rid of it. On that machine I was running Norton antivirus, on our mainfamily pc we have ran Avast forever and never ever had that type of thing happen. Dumped the Norton and went with Avast. A free quick scan with Superantispyware or Malware bytes will likely get rid of it.. it did in my case. Both free and they scan in about 5 minutes. You can always use a sandbox for another layer of online banking encryption several that are free.I like sandboxie or avast safezone.
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#4681058 - 02/28/18 09:40 PM Re: Microsoft Critical Error Message [Re: Reddy45]
28oz Online   content


Registered: 04/20/17
Posts: 337
Loc: Utah, USA
Originally Posted By: Reddy45
Originally Posted By: 28oz
Originally Posted By: 2004tdigls
Originally Posted By: 28oz
You had Kasperskey installed? Wipe the drive.


a less radical solution would be to use the removal tool first

https://support.kaspersky.com/common/service.aspx?el=1464


Sometimes a radical solution is best. Wipe the drive.


Pointless fearmongering.


I work under DoD in Cyber Security with a TS/SCI clearance. Please explain to me what I'm fearmongering about? I gave my honest opinion to the OP. If Kasperskey touched anything of mine, I would, without hesitation, wipe the drive.
_________________________
-----------------
1990 Nissan 300zx - Castrol Edge Euro 0W-40
2004 Nissan Quest - Pennzoil Platinum Euro 0W-40
2003 Ford Excursion 7.3 PSD - Mobil 1 TDT 5w-40

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#4681145 - 02/28/18 11:59 PM Re: Microsoft Critical Error Message [Re: sleepery]
Dyusik Offline


Registered: 09/26/14
Posts: 1980
Loc: US-WA
I never run an antivirus, I will run Eset online scanner once in a while, and avoid scetchy activities, like porn, warez, etc, and the only viruses I ever got was the ones deliberately installed (cracked apps).
This, and no updates lets my computers run error free, and at peak performance for years without the need for a re install of OS.
Really though, antivirus stuff is a joke. Just backup important things, and let the mother burn. When it acts up, wipe fresh and go again. I have yet to wipe a computer for any issues though, so be smart and don't worry.
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