I tried to make a purchase at RockAuto this morning, but could not get payment to go through. RockAuto was providing a message to me that my credit union was denying the transaction.
A few moments later, I got an automated call from the CU's fraud department, asking if I'd tried to make a purchase there. Yes, it was me, and indicated that it was OK.
I tried again 15 minutes later. Still being denied.
I called the CU about this. I was told that they've placed a block on all RockAuto transactions due to a sudden increase in fraudulent transactions. If I wanted to make a purchase from them, I'd have to request a temporary removal of the block, and then I'd have a certain amount of time to complete the transaction.
Nice.
Anyone else seeing issues like this with RockAuto? Sounds like it might be a good time to keep a close eye on your bank statements if you've purchased from them lately.
A few moments later, I got an automated call from the CU's fraud department, asking if I'd tried to make a purchase there. Yes, it was me, and indicated that it was OK.
I tried again 15 minutes later. Still being denied.
I called the CU about this. I was told that they've placed a block on all RockAuto transactions due to a sudden increase in fraudulent transactions. If I wanted to make a purchase from them, I'd have to request a temporary removal of the block, and then I'd have a certain amount of time to complete the transaction.
Nice.
Anyone else seeing issues like this with RockAuto? Sounds like it might be a good time to keep a close eye on your bank statements if you've purchased from them lately.