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Just installed Roku express, no WiFi detection.... #4670058
02/18/18 06:59 PM
02/18/18 06:59 PM
Joined: Apr 2004
Posts: 3,666
los angeles
daves66nova Offline OP
daves66nova  Offline OP
Joined: Apr 2004
Posts: 3,666
los angeles
I canít get the Roku to detect any wireless networks at all. I keep getting a code 104.


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Re: Just installed Roku express, no WiFi detection.... [Re: daves66nova] #4670083
02/18/18 07:18 PM
02/18/18 07:18 PM
Joined: May 2014
Posts: 1,265
Minnesota
philipp10 Offline
philipp10  Offline
Joined: May 2014
Posts: 1,265
Minnesota
any chance you are on Spectrum?

I was online with a rep and we were able to fix it. The ROKU had an update that I had not installed and it made the Spectrum app not work. To fix it correctly, you have to delete the Spectrum app from your ROKU channels. Go to the settings part of the ROKU and install the latest update. Then reinstall the Spectrum app and do all you login stuff. It worked.

Re: Just installed Roku express, no WiFi detection.... [Re: daves66nova] #4670086
02/18/18 07:22 PM
02/18/18 07:22 PM
Joined: Apr 2004
Posts: 3,666
los angeles
daves66nova Offline OP
daves66nova  Offline OP
Joined: Apr 2004
Posts: 3,666
los angeles
I do think that i have Spectrum.


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Re: Just installed Roku express, no WiFi detection.... [Re: philipp10] #4670408
02/19/18 12:32 AM
02/19/18 12:32 AM
Joined: Apr 2004
Posts: 3,666
los angeles
daves66nova Offline OP
daves66nova  Offline OP
Joined: Apr 2004
Posts: 3,666
los angeles
Originally Posted By: philipp10
any chance you are on Spectrum?

To fix it correctly, you have to delete the Spectrum app from your ROKU channels. Go to the settings part of the ROKU and install the latest update. Then reinstall the Spectrum app and do all you login stuff. It worked.
Ok, I'll do this tomorrow. Thanks


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Re: Just installed Roku express, no WiFi detection.... [Re: daves66nova] #4670533
02/19/18 08:50 AM
02/19/18 08:50 AM
Joined: Feb 2011
Posts: 873
N. Georgia Mtns
Sierra048 Offline
Sierra048  Offline
Joined: Feb 2011
Posts: 873
N. Georgia Mtns
Dave, just a word of caution. If you have to talk to Roku support, make sure it is the actual Roku support. Ask me how I know. Long story. Good luck.


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Re: Just installed Roku express, no WiFi detection.... [Re: philipp10] #4670936
02/19/18 02:59 PM
02/19/18 02:59 PM
Joined: Apr 2004
Posts: 3,666
los angeles
daves66nova Offline OP
daves66nova  Offline OP
Joined: Apr 2004
Posts: 3,666
los angeles
Originally Posted By: philipp10
any chance you are on Spectrum?

I was online with a rep and we were able to fix it. The ROKU had an update that I had not installed and it made the Spectrum app not work. To fix it correctly, you have to delete the Spectrum app from your ROKU channels. Go to the settings part of the ROKU and install the latest update. Then reinstall the Spectrum app and do all you login stuff. It worked.
Whrere do I find the settings? I turned it on and I get the language settings ,hit ok,then it starts scanning for wireless networks

Last edited by daves66nova; 02/19/18 03:03 PM. Reason: added on

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Re: Just installed Roku express, no WiFi detection.... [Re: daves66nova] #4674883
02/22/18 10:49 PM
02/22/18 10:49 PM
Joined: Apr 2004
Posts: 3,666
los angeles
daves66nova Offline OP
daves66nova  Offline OP
Joined: Apr 2004
Posts: 3,666
los angeles
bump. I disconnected power to device,turned on tv, then connected power to Roku then i get "select language,then it goes to scan again. How do I get the settings?


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