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S&W SD .40 #4651228
01/30/18 03:33 PM
01/30/18 03:33 PM
Joined: Jun 2002
Posts: 19,229
Iowegia - USA
MolaKule Offline OP
MolaKule  Offline OP
Joined: Jun 2002
Posts: 19,229
Iowegia - USA
I had a bent Slide Stop (still don't know how that happened) on the SD .40.

Took it to my gunshop who sent it to S&W.

Recently returned with the following note from S&W;

Replaced Slide Stop,
Polished Barrel and Chamber,
Range Tested.

Total Cost $10.00. Gun was over three years old.


I think S&W is a great company and I sure like my M&P-15 as well.

Last edited by MolaKule; 01/30/18 03:33 PM.

Reading is fundamental; understanding is not a given ability.
Re: S&W SD .40 [Re: MolaKule] #4651243
01/30/18 03:51 PM
01/30/18 03:51 PM
Joined: May 2016
Posts: 717
Canada
i_hate_autofraud Offline
i_hate_autofraud  Offline
Joined: May 2016
Posts: 717
Canada

Nice service!!

Re: S&W SD .40 [Re: MolaKule] #4651254
01/30/18 03:58 PM
01/30/18 03:58 PM
Joined: Jul 2017
Posts: 1,292
Douglas County, Colorado
bigj_16 Offline
bigj_16  Offline
Joined: Jul 2017
Posts: 1,292
Douglas County, Colorado
I like S&W, also.

Re: S&W SD .40 [Re: MolaKule] #4651285
01/30/18 04:22 PM
01/30/18 04:22 PM
Joined: Aug 2011
Posts: 2,021
Lakeside, CA
Blkstanger Offline
Blkstanger  Offline
Joined: Aug 2011
Posts: 2,021
Lakeside, CA
Can't beat S&W service.


99 Jeep WJ 4.7 190,000 Maxlife 10w30, Fram Ultra.
Re: S&W SD .40 [Re: MolaKule] #4651296
01/30/18 04:30 PM
01/30/18 04:30 PM
Joined: Oct 2010
Posts: 8,785
Virginia Beach
Astro14 Offline
Astro14  Offline
Joined: Oct 2010
Posts: 8,785
Virginia Beach
When my 5906 was several years old, it started to have malfunctions. I didn't know much about guns, then, so, I called S&W. They had me send it to them via a dealer. They replaced the extractor and extractor spring, and included an invoice much like the above, with some tests and other services performed, and at similar cost, that of shipping only.

This was in roughly 1995, so, I would say that S&W not only has great service, but a history of great service.


32 Packard 15W40
02 Volvo V70 T5 0W40 M1
02 Volvo V70 XC 0W40 Edge
05 MB S600 0W40 M1
16 Tundra 1794 5W30 Pennzoil Ultra
Re: S&W SD .40 [Re: MolaKule] #4651308
01/30/18 04:38 PM
01/30/18 04:38 PM
Joined: Jan 2004
Posts: 5,927
northern Alabama
benjamming Offline
benjamming  Offline
Joined: Jan 2004
Posts: 5,927
northern Alabama
I think it's great for an engineering design & reliability perspective to see how product is doing in the field & maintain a customer base with minimal cost.

Re: S&W SD .40 [Re: MolaKule] #4651536
01/30/18 09:09 PM
01/30/18 09:09 PM
Joined: Dec 2009
Posts: 5,653
Central IA
Robenstein Offline
Robenstein  Offline
Joined: Dec 2009
Posts: 5,653
Central IA
I haven't been impressed with S&W quality control as of late, but their customer service is second only to Ruger in my experience.


2011 Triumph Speedmaster
1986 Chevy Monte Carlo SS
1970 Chevy Nova
2006 Scion TC
Re: S&W SD .40 [Re: Robenstein] #4651557
01/30/18 09:32 PM
01/30/18 09:32 PM
Joined: Jun 2011
Posts: 7,054
Mahzurrah!
KCJeep Offline
KCJeep  Offline
Joined: Jun 2011
Posts: 7,054
Mahzurrah!
Originally Posted By: Robenstein
I haven't been impressed with S&W quality control as of late, but their customer service is second only to Ruger in my experience.


Bingo, Smith does well in customer service second only to Ruger IMO. Never needed their service but they have a great reputation, and years ago were very helpful to me when I was trying to locate a rare current production gun (pre-internet days). I don't own a Smith right now but need to fix that. The first 13 years of my LEO career I bet my life on a Smith & Wesson every day.


09 Lincoln MKZ AWD 97k - M1 AFE 0w30
12 KIA Sedona 91k - PP HM 10w30
09 Ford Focus 131k - Supertech FS HM 5w30
00 Chev Lumina 201k - Supertech FS HM 5w30
04 Jeep Grand Cherokee gone but not forgotten.
Re: S&W SD .40 [Re: KCJeep] #4651568
01/30/18 09:44 PM
01/30/18 09:44 PM
Joined: Dec 2009
Posts: 5,653
Central IA
Robenstein Offline
Robenstein  Offline
Joined: Dec 2009
Posts: 5,653
Central IA
Originally Posted By: KCJeep
Originally Posted By: Robenstein
I haven't been impressed with S&W quality control as of late, but their customer service is second only to Ruger in my experience.


Bingo, Smith does well in customer service second only to Ruger IMO. Never needed their service but they have a great reputation, and years ago were very helpful to me when I was trying to locate a rare current production gun (pre-internet days). I don't own a Smith right now but need to fix that. The first 13 years of my LEO career I bet my life on a Smith & Wesson every day.


If you get a new S&W wheelgun, really really check it over well before accepting it. My last two were not right from new. A 638 was locked up because they didn't screw in the ejector rod all the way. The second, a 67 was out of time right from the box on two chambers. Had to send that one in and wait two months for it to be fixed. Also check the barrel as some are not centered properly.


2011 Triumph Speedmaster
1986 Chevy Monte Carlo SS
1970 Chevy Nova
2006 Scion TC
Re: S&W SD .40 [Re: Robenstein] #4651911
01/31/18 10:59 AM
01/31/18 10:59 AM
Joined: Jun 2002
Posts: 18,217
Elizabethtown, Pa
Al Offline
Al  Offline
Joined: Jun 2002
Posts: 18,217
Elizabethtown, Pa
Originally Posted By: Robenstein
I haven't been impressed with S&W quality control as of late, but their customer service is second only to Ruger in my experience.

Glock, S&W, Ruger are about the same..all great (in my experience).


Re: S&W SD .40 [Re: MolaKule] #4652709
01/31/18 11:29 PM
01/31/18 11:29 PM
Joined: Feb 2003
Posts: 6,003
Cajun Country, La.
BlueOvalFitter Offline
BlueOvalFitter  Offline
Joined: Feb 2003
Posts: 6,003
Cajun Country, La.
Originally Posted By: MolaKule
I had a bent Slide Stop (still don't know how that happened) on the SD .40.

Took it to my gunshop who sent it to S&W.

Recently returned with the following note from S&W;

Replaced Slide Stop,
Polished Barrel and Chamber,
Range Tested.

Total Cost $10.00. Gun was over three years old.


I think S&W is a great company and I sure like my M&P-15 as well.

$10? It's supposed to have a LIFETIME WARRANTY on it. shrug
I own a SD9. I will go up against ANY Glock G19 out there, as far as dependability, accuracy, warranty, whatever! Yes, the G19 is the best seller of all Glock models, and well known world wide. I really do respect that. But, I also respect my SD9. And, with my life as well.

Re: S&W SD .40 [Re: BlueOvalFitter] #4652820
02/01/18 06:49 AM
02/01/18 06:49 AM
Joined: Oct 2010
Posts: 8,785
Virginia Beach
Astro14 Offline
Astro14  Offline
Joined: Oct 2010
Posts: 8,785
Virginia Beach
The $10 was to cover the cost of shipping, I suspect.

Not unreasonable.


32 Packard 15W40
02 Volvo V70 T5 0W40 M1
02 Volvo V70 XC 0W40 Edge
05 MB S600 0W40 M1
16 Tundra 1794 5W30 Pennzoil Ultra
Re: S&W SD .40 [Re: MolaKule] #4653095
02/01/18 12:40 PM
02/01/18 12:40 PM
Joined: May 2014
Posts: 3,661
Columbus,Nebraska
Yah-Tah-Hey Offline
Yah-Tah-Hey  Offline
Joined: May 2014
Posts: 3,661
Columbus,Nebraska
I like my S&W Model 10 M&P and Model 18-3 Combat Masterpiece.Both very well made and functional.

Re: S&W SD .40 [Re: BlueOvalFitter] #4653158
02/01/18 01:50 PM
02/01/18 01:50 PM
Joined: Jun 2002
Posts: 19,229
Iowegia - USA
MolaKule Offline OP
MolaKule  Offline OP
Joined: Jun 2002
Posts: 19,229
Iowegia - USA
Originally Posted By: BlueOvalFitter
Originally Posted By: MolaKule
I had a bent Slide Stop (still don't know how that happened) on the SD .40.

Took it to my gunshop who sent it to S&W.

Recently returned with the following note from S&W;

Replaced Slide Stop,
Polished Barrel and Chamber,
Range Tested.

Total Cost $10.00. Gun was over three years old.


I think S&W is a great company and I sure like my M&P-15 as well.

$10? It's supposed to have a LIFETIME WARRANTY on it. shrug
I own a SD9. I will go up against ANY Glock G19 out there, as far as dependability, accuracy, warranty, whatever! Yes, the G19 is the best seller of all Glock models, and well known world wide. I really do respect that. But, I also respect my SD9. And, with my life as well.



Yes, the $10.00 was due to the shipping fee.


Reading is fundamental; understanding is not a given ability.
Re: S&W SD .40 [Re: Robenstein] #4653485
02/01/18 09:17 PM
02/01/18 09:17 PM
Joined: Jun 2011
Posts: 7,054
Mahzurrah!
KCJeep Offline
KCJeep  Offline
Joined: Jun 2011
Posts: 7,054
Mahzurrah!
Originally Posted By: Robenstein
Originally Posted By: KCJeep
Originally Posted By: Robenstein
I haven't been impressed with S&W quality control as of late, but their customer service is second only to Ruger in my experience.


Bingo, Smith does well in customer service second only to Ruger IMO. Never needed their service but they have a great reputation, and years ago were very helpful to me when I was trying to locate a rare current production gun (pre-internet days). I don't own a Smith right now but need to fix that. The first 13 years of my LEO career I bet my life on a Smith & Wesson every day.


If you get a new S&W wheelgun, really really check it over well before accepting it. My last two were not right from new. A 638 was locked up because they didn't screw in the ejector rod all the way. The second, a 67 was out of time right from the box on two chambers. Had to send that one in and wait two months for it to be fixed. Also check the barrel as some are not centered properly.


Sad but true Smith has apparently forgotten how to build revolvers, ironically they make a fabulous 1911 and their Glock inspired M and P's are serious contenders in the category.


09 Lincoln MKZ AWD 97k - M1 AFE 0w30
12 KIA Sedona 91k - PP HM 10w30
09 Ford Focus 131k - Supertech FS HM 5w30
00 Chev Lumina 201k - Supertech FS HM 5w30
04 Jeep Grand Cherokee gone but not forgotten.

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