64860 Members
68 Forums
282415 Topics
4715132 Posts
Max Online: 3590 @ 01/24/17 08:07 PM
|
|
|
#4642965 - 01/22/18 01:35 PM
Wix Customer Service Efficiency/micron ratings
|
Registered: 05/05/12
Posts: 796
Loc: Rio Rancho, NM
|
Hello,
So, I completed an on-line request, via Wix website for the micron/efficiency ratings for the XP 51334?
Response "Hi, Micron ratings are not listed for XP product, We only list micron ratings on our premium products."
Wow! Great customer service. I will stay with Fram Ultra/Amsoil filters.
Respectfully,
Pajero!
_________________________
Always remember "Planned obsolescence."
1994 Montero SR 3.5 DOHC, 128,xxx Fram Ultra/ Snorkel with Pre-filter K-9-Co-pilot
|
Top
|
|
|
|
#4642966 - 01/22/18 01:37 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 10/09/14
Posts: 10580
Loc: Idaho
|
That is how it is done.
_________________________
Artificial intelligence is no match for natural stupidity, we shall prevail
|
Top
|
|
|
|
#4642967 - 01/22/18 01:38 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 10/22/09
Posts: 2412
Loc: Wet side WA
|
Hello,
So, I completed an on-line request, via Wix website for the micron/efficiency ratings for the XP 51334?
Response "Hi, Micron ratings are not listed for XP product, We only list micron ratings on our premium products."
Wow! Great customer service. I will stay with Fram Ultra/Amsoil filters.
Respectfully,
Pajero!
When telling the truth can hurt your sales you simply don't tell.
_________________________
2004 Toyota Corolla 119818 Out: QSUD 5W-30 Purolator One 5030 In: Valvoline ML 5w-30 TG4967 117530 2-8-18 2006 Duramax 73752 Out: T6 5W-40 M1-303 In: T6 5W-40 XG9100 73752 4-22-18
|
Top
|
|
|
|
#4642992 - 01/22/18 01:53 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 05/19/16
Posts: 697
Loc: Canada
|
That's crazy! XP are their premium filters! At least last time I checked!
|
Top
|
|
|
|
#4642994 - 01/22/18 01:55 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 03/29/16
Posts: 1174
Loc: CA
|
Yeah I received a similarly useless response from Wix when I asked them a question about their cabin air filter.
_________________________
It ain't what you don't know that gets you into trouble. It's what you know for sure that ain't so.
- mistakenly attributed to Mark Twain
|
Top
|
|
|
|
#4642996 - 01/22/18 01:56 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 09/02/15
Posts: 787
Loc: California
|
Thanks Pajero. Been sticking with Fram Ultras. Good day all.
_________________________
2014 F-550 PSD..........M1 Delvac ESP 5w-40 + OEM 2018 Dodge Hellcat Charger 2012 Toyota Sienna LTD 3.5L V6 2003 Dodge Durango R/T 4x4 5.9L V8
|
Top
|
|
|
|
#4643001 - 01/22/18 01:58 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 12/08/10
Posts: 2673
Loc: california
|
What I read is the contact has no idea what a Wix XP is. That's the danger of person to person contacts. Especially when contacts and phone call personell cost the companies a lot of money already, they don't hire research staff to answer.
|
Top
|
|
|
|
#4643005 - 01/22/18 02:03 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: JohnnyJohnson]
|
Registered: 05/05/12
Posts: 796
Loc: Rio Rancho, NM
|
lol!
Respectfully,
Pajero!
_________________________
Always remember "Planned obsolescence."
1994 Montero SR 3.5 DOHC, 128,xxx Fram Ultra/ Snorkel with Pre-filter K-9-Co-pilot
|
Top
|
|
|
|
#4643006 - 01/22/18 02:04 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: goodtimes]
|
Registered: 05/05/12
Posts: 796
Loc: Rio Rancho, NM
|
Indeed!
Respectfully,
Pajero!
_________________________
Always remember "Planned obsolescence."
1994 Montero SR 3.5 DOHC, 128,xxx Fram Ultra/ Snorkel with Pre-filter K-9-Co-pilot
|
Top
|
|
|
|
#4643043 - 01/22/18 02:46 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: i_hate_autofraud]
|
Registered: 08/14/10
Posts: 12876
Loc: Northern Kentucky
|
That's crazy! XP are their premium filters! At least last time I checked!
Nope they're customer service stated previously the Wix standard and Napa Gold are their premium filter and that the XP are not.
_________________________
2012 Chevy Cruze LT 1.4T - 50k 2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980
|
Top
|
|
|
|
#4643051 - 01/22/18 02:49 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 10/09/04
Posts: 7486
Loc: Cincinnati, OH, USA
|
Sounds like Purolator took over their customer service line, spewing total nonsensical garbage. Watch Wix quality descend into the M&H cesspool...
Edited by bullwinkle (01/22/18 02:49 PM)
_________________________
06 Ram 3500 CTD 4X4(FG Venturi), 93 GMC C3500 6.2, 89 F-450 7.3, 98 XJ 4.0(XG8A), 05 xB(XG3600), 15 Transit 3.7, 03 Merc Grand Marquis 4.6 2V(XG2)
|
Top
|
|
|
|
#4643061 - 01/22/18 02:54 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 10/27/15
Posts: 212
Loc: KS
|
I would reply with "That bad huh?"
_________________________
1997 Ford Taurus 2007 Honda Ridgeline 2003 Suzuki GZ250 1986 Suzuki Cavalcade 2014 Nissan LEAF (Gone)
|
Top
|
|
|
|
#4643185 - 01/22/18 04:57 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 04/15/17
Posts: 453
Loc: SF BAY AREA, CA
|
lol
_________________________
2007 Crown Vic 4.6 ~122K: Daily Driver 2010 Escape 2.5 ~66K: Rented on Turo 1997 Suburban 5.7 ~213K: Storage Unit
7K Mile OCIs with Valvoline Advanced Synthetic/SynPower 5W-30
|
Top
|
|
|
|
#4643229 - 01/22/18 05:56 PM
Re: Wix Customer Service Efficiency/micron ratings
[Re: Pajero]
|
Registered: 05/04/07
Posts: 903
Loc: Safe Space
|
Not saying anything is worse than saying it is a mediocre filter.
_________________________
I have a shovel and can keep secrets.
|
Top
|
|
|
|
|