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#4625370 - 01/05/18 08:22 PM Lost password
Eddie Offline


Registered: 12/07/03
Posts: 9569
Loc: Florida, Cape Coral
A friend lost her husband and she is unable to open the computer because of the lost password. How does one start to address this problem? Ed
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#4625395 - 01/05/18 08:48 PM Re: Lost password [Re: Eddie]
Leo99 Online   content


Registered: 03/30/14
Posts: 3051
Loc: NJ
What's in the computer that she wants or needs to access?

Does she want to simply use the computer or is there data in there she wants to access?


Edited by Leo99 (01/05/18 08:51 PM)
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#4625401 - 01/05/18 08:53 PM Re: Lost password [Re: Eddie]
eljefino Offline


Registered: 06/15/03
Posts: 32640
Loc: ME
There are bootable CDroms that can get at the "windows password".

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#4625408 - 01/05/18 09:00 PM Re: Lost password [Re: Eddie]
koffy Offline


Registered: 01/24/15
Posts: 127
Loc: Around the corner
The best you can do now is clone that hard drive, then you can figure out the rest

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#4625410 - 01/05/18 09:03 PM Re: Lost password [Re: eljefino]
i_hate_autofraud Offline


Registered: 05/19/16
Posts: 705
Loc: Canada
Originally Posted By: eljefino
There are bootable CDroms that can get at the "windows password".



Yeah, I've used these, works good.

BUT, if the password is at boot-up before windows, then that's another story, BIOS
passwords and HD passwords are tough to crack.

Any ideas?

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#4625416 - 01/05/18 09:08 PM Re: Lost password [Re: Eddie]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17780
Loc: PNW
Originally Posted By: Eddie
A friend lost her husband and she is unable to open the computer because of the lost password. How does one start to address this problem? Ed


If she just wants files off the computer, the hard drive can be put into an external enclosure that plugs into a USB drive - then the hard drive file system can bee seen just like it was an external USB drive. You can buy an external case at Best Buy or similar stores.

Ones carried by Best Buy: LINK

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#4625440 - 01/05/18 09:55 PM Re: Lost password [Re: ZeeOSix]
Variant_S Offline


Registered: 02/14/17
Posts: 27
Loc: SW of Chicago, IL
Along the lines of Best Buy: A colleague put herself through college working as a Geek Squad member at Best Buy. I consulted her about just this problem when a family member came to me, and she advised to take the PC to Best Buy. They'd boot to a CD (probably a Linux disk) and run a script that would remove the password. She said that they did this all the time at her store.

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#4625488 - 01/05/18 11:20 PM Re: Lost password [Re: Eddie]
uc50ic4more Offline


Registered: 05/31/06
Posts: 3287
Loc: Windsor, Ontario, Canada
Use live Ubuntu or similar Linux OS and try using the HDD after booting into it - With some luck, the contents of it will be unencrypted and will be readable/ transferrable.

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#4625499 - 01/06/18 12:10 AM Re: Lost password [Re: Eddie]
koffy Offline


Registered: 01/24/15
Posts: 127
Loc: Around the corner
How many of you realize that kids in Africa, milk tons of hard drives, and other chips, why I wonder is how to buy elite products from China

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#4625634 - 01/06/18 08:30 AM Re: Lost password [Re: Eddie]
alarmguy Offline


Registered: 07/10/12
Posts: 2152
Loc: South Carolina
Its completely fixable no matter what she needs the password for BIOS or Windows.
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#4625789 - 01/06/18 11:01 AM Re: Lost password [Re: Eddie]
JBinTX30 Offline


Registered: 09/08/14
Posts: 476
Loc: Texas
In my experience, lot of times you can put the Hard drive in another computer (or an external dock) and still get access to files. If its a BIOS password those are the easiest simply pull the CMOS battery.
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#4625800 - 01/06/18 11:10 AM Re: Lost password [Re: Eddie]
eljefino Offline


Registered: 06/15/03
Posts: 32640
Loc: ME
BIOS passwords can be cracked if you get into the computer. That's why there's a padlock hole on the back. Sure it's google-able.

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#4626075 - 01/06/18 03:01 PM Re: Lost password [Re: Eddie]
SrDriver Offline


Registered: 12/09/06
Posts: 2790
Loc: Southeast Alabama
Take it to your local Best Buy. They will fix you up.

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#4626212 - 01/06/18 06:06 PM Re: Lost password [Re: Eddie]
uc50ic4more Offline


Registered: 05/31/06
Posts: 3287
Loc: Windsor, Ontario, Canada
Holy mackerel, there is a lot of talk here about hacking and cracking this and that, and accessing the CMOS. (?!) I am pretty sure OP just wants to access some data but cannot log into the OS.

Just put the HDD into another system or use a live OS from a USB stick to access the HDD. Unless the data has been encrypted there will be no need for a password.

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#4627498 - 01/07/18 08:58 PM Re: Lost password [Re: uc50ic4more]
Garak Online   content


Registered: 12/05/09
Posts: 24590
Loc: Regina, Saskatchewan, Canada
Yes, it shouldn't be an issue at all. The only problem I foresee, outside of encryption, is if it's a hard drive in Windows set up with that stupid hybrid shutdown/sleep mode.
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