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did you get recharged for the WM 3 fer ? #4623840
01/04/18 02:04 PM
01/04/18 02:04 PM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 605
Washington for now
when WM had the 5/20 3 pack PUP listed a lot of people like me ordered it. like many i only got 2 instead of 6. i like many called hoping they would honor the quantity.

like many i was told to keep it and they would refund my cost. But to refund my cost i had to agree to a return email . email said that i needed to return the stuff. it seemed the only way to get my refund

i did so and had till 12/30 to return it. i wanted to see the " keep it " really worked or not. Well today i got a charge on my credit card back for the cost of the oil.

so those that got thier money back and kept the oil, did you have to fill out the refund and have they recharged you for it?

Last edited by WhyMe; 01/04/18 02:04 PM.
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4623868
01/04/18 02:42 PM
01/04/18 02:42 PM
Joined: Oct 2009
Posts: 3,214
Wet side WA
JohnnyJohnson Offline
JohnnyJohnson  Offline
Joined: Oct 2009
Posts: 3,214
Wet side WA
My order worked slick as could be ordered two jugs and received two jugs. Took a little longer than most times but it came through.


2004 Corolla 124770
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74277
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4623909
01/04/18 03:14 PM
01/04/18 03:14 PM
Joined: Jun 2004
Posts: 2,323
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,323
St. Louis
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Just called and it takes 5 to 6 business days to process but I am getting a refund according to customer service. Not showing up yet on my charge card, but will keep track now thanks to you! It was shipped to house if that makes a difference.


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4624034
01/04/18 05:04 PM
01/04/18 05:04 PM
Joined: Nov 2008
Posts: 3,156
Oshawa, Ontario Canada
JC1 Offline
JC1  Offline
Joined: Nov 2008
Posts: 3,156
Oshawa, Ontario Canada
Originally Posted By: WhyMe
when WM had the 5/20 3 pack PUP listed a lot of people like me ordered it. like many i only got 2 instead of 6. i like many called hoping they would honor the quantity.

like many i was told to keep it and they would refund my cost. But to refund my cost i had to agree to a return email . email said that i needed to return the stuff. it seemed the only way to get my refund

i did so and had till 12/30 to return it. i wanted to see the " keep it " really worked or not. Well today i got a charge on my credit card back for the cost of the oil.

so those that got thier money back and kept the oil, did you have to fill out the refund and have they recharged you for it?


I wonder if you would have called the credit card company and told them that you lost the credit car and they cancelled that number and reissued a new CC if that reversal of the charges would have gone through


2015 Grand Caravan SXT Plus 5w-20 PPPP/Fram Ultra Filter
1997 Honda Civic CX 5w-30 Shell Conventional/Fram Ultra Filter
Re: did you get recharged for the WM 3 fer ? [Re: MONKEYMAN] #4624064
01/04/18 05:33 PM
01/04/18 05:33 PM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 605
Washington for now
Originally Posted By: MONKEYMAN
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Just called and it takes 5 to 6 business days to process but I am getting a refund according to customer service. Not showing up yet on my charge card, but will keep track now thanks to you! It was shipped to house if that makes a difference.


i got my refund to my account quickly. then a email asking me to return the product with a return label. i filled out the email and it said if not recieved by 12/30 they may recharge me for it.

I was told by the guy i spoke to to keep it after a lot of back and forth about getting the rest. this make me wonder if the Cs really has the power to give away stuff in the name of CS

Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4624076
01/04/18 05:50 PM
01/04/18 05:50 PM
Joined: Jun 2004
Posts: 2,323
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,323
St. Louis
I was never told that I would need to send it back. I was only told to keep it and I would get a refund. At least that is how I remember it. After talking to customer service today I was give no indication I would need to return anything. If that changes I will let you know.


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4624181
01/04/18 07:40 PM
01/04/18 07:40 PM
Joined: May 2012
Posts: 953
Rio Rancho, NM
Pajero Offline
Pajero  Offline
Joined: May 2012
Posts: 953
Rio Rancho, NM
I recently ordered Schaeffer's Oil, via amazon and it arrived in a damaged box. Oil everywhere I called amazon and they issued a credit and told me to keep the oil since it's leaking. I just received an email charging me because I failed to return the leaking oil. Not sure how to return it, since it's leaking.....




Respectfully,

Pajero!


Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
K-9-Co-pilot
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4624249
01/04/18 08:54 PM
01/04/18 08:54 PM
Joined: Jun 2004
Posts: 2,323
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,323
St. Louis
If they would ask for the oil back it would be used. I have it in my car now. I do have a receipt saying I bought three 5 quart jugs of PUP and a print screen of the page showing that advertised. I would push for them giving me the oil they did not send if I am asked to send the oil back to get my refund.


Truth alone triumphs, not untruth.

2017 Elantra SE
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4625938
01/06/18 01:50 PM
01/06/18 01:50 PM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 605
Washington for now
So i guess i was the only one to get recharged? i musta did something wrong in the process

Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4626415
01/06/18 10:10 PM
01/06/18 10:10 PM
Joined: Apr 2008
Posts: 178
Michigan
motorcity Offline
motorcity  Offline
Joined: Apr 2008
Posts: 178
Michigan
I'll have to check my credit card. UPS showed up at my door just before Christmas, asking for a package pick up. I told the guy he must have the wrong house. I alos asked for where and he said Walmart.

Re: did you get recharged for the WM 3 fer ? [Re: MONKEYMAN] #4628789
01/08/18 11:33 PM
01/08/18 11:33 PM
Joined: Dec 2016
Posts: 6,226
Waco, TX
Linctex Offline
Linctex  Offline
Joined: Dec 2016
Posts: 6,226
Waco, TX
Originally Posted By: MONKEYMAN
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Not showing up yet on my charge card,


It took 23 days, but they refunded me.


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4628991
01/09/18 09:34 AM
01/09/18 09:34 AM
Joined: Dec 2017
Posts: 10
Indiana
barber613 Offline
barber613  Offline
Joined: Dec 2017
Posts: 10
Indiana
I had two shipped to the house and one in store pick up. Like others on here, customer service told me to keep the oil and refund would be issued. I checked yesterday to verify and credit card was refunded for all three.

Re: did you get recharged for the WM 3 fer ? [Re: WhyMe] #4635866
01/15/18 04:06 PM
01/15/18 04:06 PM
Joined: Jan 2007
Posts: 67
ct
pantygnome Offline
pantygnome  Offline
Joined: Jan 2007
Posts: 67
ct
Glad you guys got refunded...first i was told they would fill it as it came in stock.

Called again a few weeks later and was told "sorry, price mistake. keep your oil and get charged or return it to store for refund".

Debating returning it just out of principle.


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