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#4623840 - 01/04/18 01:04 PM did you get recharged for the WM 3 fer ?
WhyMe Offline


Registered: 12/18/12
Posts: 513
Loc: Washington for now
when WM had the 5/20 3 pack PUP listed a lot of people like me ordered it. like many i only got 2 instead of 6. i like many called hoping they would honor the quantity.

like many i was told to keep it and they would refund my cost. But to refund my cost i had to agree to a return email . email said that i needed to return the stuff. it seemed the only way to get my refund

i did so and had till 12/30 to return it. i wanted to see the " keep it " really worked or not. Well today i got a charge on my credit card back for the cost of the oil.

so those that got thier money back and kept the oil, did you have to fill out the refund and have they recharged you for it?


Edited by WhyMe (01/04/18 01:04 PM)

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#4623868 - 01/04/18 01:42 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
JohnnyJohnson Online   content


Registered: 10/22/09
Posts: 2766
Loc: Wet side WA
My order worked slick as could be ordered two jugs and received two jugs. Took a little longer than most times but it came through.
_________________________
2004 Toyota Corolla 121790
Out: QSUD 5W-30 Purolator One 5030
In: Valvoline ML 5w-30 TG4967 117530 2-8-18
2006 Duramax 74047
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73752 4-22-18

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#4623909 - 01/04/18 02:14 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2231
Loc: St. Louis
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Just called and it takes 5 to 6 business days to process but I am getting a refund according to customer service. Not showing up yet on my charge card, but will keep track now thanks to you! It was shipped to house if that makes a difference.
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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#4624034 - 01/04/18 04:04 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
JC1 Offline


Registered: 11/29/08
Posts: 3010
Loc: Oshawa, Ontario Canada
Originally Posted By: WhyMe
when WM had the 5/20 3 pack PUP listed a lot of people like me ordered it. like many i only got 2 instead of 6. i like many called hoping they would honor the quantity.

like many i was told to keep it and they would refund my cost. But to refund my cost i had to agree to a return email . email said that i needed to return the stuff. it seemed the only way to get my refund

i did so and had till 12/30 to return it. i wanted to see the " keep it " really worked or not. Well today i got a charge on my credit card back for the cost of the oil.

so those that got thier money back and kept the oil, did you have to fill out the refund and have they recharged you for it?


I wonder if you would have called the credit card company and told them that you lost the credit car and they cancelled that number and reissued a new CC if that reversal of the charges would have gone through
_________________________
2015 Grand Caravan SXT Plus 5w-20 PPPP/Wix Filter
1997 Honda Civic CX 5w-30 PPPP/Mahle Filter

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#4624064 - 01/04/18 04:33 PM Re: did you get recharged for the WM 3 fer ? [Re: MONKEYMAN]
WhyMe Offline


Registered: 12/18/12
Posts: 513
Loc: Washington for now
Originally Posted By: MONKEYMAN
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Just called and it takes 5 to 6 business days to process but I am getting a refund according to customer service. Not showing up yet on my charge card, but will keep track now thanks to you! It was shipped to house if that makes a difference.


i got my refund to my account quickly. then a email asking me to return the product with a return label. i filled out the email and it said if not recieved by 12/30 they may recharge me for it.

I was told by the guy i spoke to to keep it after a lot of back and forth about getting the rest. this make me wonder if the Cs really has the power to give away stuff in the name of CS

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#4624076 - 01/04/18 04:50 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2231
Loc: St. Louis
I was never told that I would need to send it back. I was only told to keep it and I would get a refund. At least that is how I remember it. After talking to customer service today I was give no indication I would need to return anything. If that changes I will let you know.
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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#4624181 - 01/04/18 06:40 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
Pajero Offline


Registered: 05/05/12
Posts: 871
Loc: Rio Rancho, NM
I recently ordered Schaeffer's Oil, via amazon and it arrived in a damaged box. Oil everywhere I called amazon and they issued a credit and told me to keep the oil since it's leaking. I just received an email charging me because I failed to return the leaking oil. Not sure how to return it, since it's leaking.....




Respectfully,

Pajero!
_________________________
Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
K-9-Co-pilot

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#4624249 - 01/04/18 07:54 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
MONKEYMAN Offline


Registered: 06/24/04
Posts: 2231
Loc: St. Louis
If they would ask for the oil back it would be used. I have it in my car now. I do have a receipt saying I bought three 5 quart jugs of PUP and a print screen of the page showing that advertised. I would push for them giving me the oil they did not send if I am asked to send the oil back to get my refund.
_________________________
Truth alone triumphs, not untruth.

2017 Elantra SE

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#4625938 - 01/06/18 12:50 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
WhyMe Offline


Registered: 12/18/12
Posts: 513
Loc: Washington for now
So i guess i was the only one to get recharged? i musta did something wrong in the process

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#4626415 - 01/06/18 09:10 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
motorcity Offline


Registered: 04/11/08
Posts: 174
Loc: Michigan
I'll have to check my credit card. UPS showed up at my door just before Christmas, asking for a package pick up. I told the guy he must have the wrong house. I alos asked for where and he said Walmart.

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#4628789 - 01/08/18 10:33 PM Re: did you get recharged for the WM 3 fer ? [Re: MONKEYMAN]
Linctex Offline


Registered: 12/31/16
Posts: 6148
Loc: Waco, TX
Originally Posted By: MONKEYMAN
It was charged on my statement 11/28 and Wal-Mart online account says returned 11/30 (they told me to keep it). Not showing up yet on my charge card,


It took 23 days, but they refunded me.
_________________________
"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4628991 - 01/09/18 08:34 AM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
barber613 Offline


Registered: 12/16/17
Posts: 9
Loc: Indiana
I had two shipped to the house and one in store pick up. Like others on here, customer service told me to keep the oil and refund would be issued. I checked yesterday to verify and credit card was refunded for all three.

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#4635866 - 01/15/18 03:06 PM Re: did you get recharged for the WM 3 fer ? [Re: WhyMe]
pantygnome Offline


Registered: 01/10/07
Posts: 63
Loc: ct
Glad you guys got refunded...first i was told they would fill it as it came in stock.

Called again a few weeks later and was told "sorry, price mistake. keep your oil and get charged or return it to store for refund".

Debating returning it just out of principle.

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