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Trouble Changing ESPN Provider Authentication #4620915
01/01/18 06:35 PM
01/01/18 06:35 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline OP
sleddriver  Offline OP
Joined: Feb 2010
Posts: 4,838
Central Texas
What a RPITA this has been. Hopefully I'll save someone else some time.

I'm using FF to access Watch ESPN, which had LOCKED ITSELF into my former cable/sat/subscription provider. No matter what I deleted/cleaned/reinstalled/ etc. it wouldn't let go. No help on espn's site either. Their 'chat-bot' went TILT/Tango Uniform for about 10min. before responding "recycle your modem".

ESPN's customer service number is well hidden on their site. Calling it resulted in the worst quality message I'd ever heard...since an old ATT one.

I began searching through FF history looking for a old link and found this:

https://identity1.dishnetwork.com/saml/module.php/authbypass/lastbookend.php? AuthState=_xxxxxxxxxxxxxx.dishnetwork.com%2Fsaml%2Fsaml2%2Fidp%2FSSOService.php%3Fspentityid%3Dhttps%253A%252F%252Fsaml.sp.auth.adobe.com%
26cookieTime%xxxxxxxxxxxxxRequesterID %3D%255B%2522ESPN%2522%255D%26NameIDFormat%3Durn%253Aoasis%253Anames%253Atc%253ASAML%253A2.0%253Anameid-format%253Atransient&id=860f0f07e7&coeff=1


It's trying to reach Dish through sp.auth.adobe.com?

Adbe FP was out-of-date, so I updated, cleared, reset and....no joy.

I even dwnld'd Opera to start with a new browser other than FF. It wouldn't work with it either!! More confounding was I'd made the switch on a LT running FF!

Meanwhile NCAA football is going by I'd like to watch.....

The solution turned out to be that I'd not allowed any 3rd party cookies in FF. When I changed this switch to 'allow', closed, opened FF again, back to espn, chose the new provider, I was 're-directed' where I could log in, then was transferred back to espn.

What a PITA......



1998 Volvo V70 T5 228,880 mi. Original Owner.
M1 10W-30 HM
"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4620947
01/01/18 07:00 PM
01/01/18 07:00 PM
Joined: Aug 2003
Posts: 12,898
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,898
NE,Ohio
I would have probably just downloaded chrome.. if I couldnt figure it out within 5min.

usually if you hit the refresh firefox button it also works.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4621000
01/01/18 07:38 PM
01/01/18 07:38 PM
Joined: Nov 2003
Posts: 3,791
Cape Cod, MA
RF Overlord Offline
RF Overlord  Offline
Joined: Nov 2003
Posts: 3,791
Cape Cod, MA
FF can be tricky. I had an issue with taking screen shots to prove I had paid a bill (for reimbursement) but it kept showing up in British pounds, so reimbursement kept getting denied. Finally found that somewhere sometime I must have accidentally changed the "language" parameter to English (UK). Changed it back to English (US) and the receipts now showed in dollars.


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Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4621076
01/01/18 08:37 PM
01/01/18 08:37 PM
Joined: Aug 2003
Posts: 12,898
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,898
NE,Ohio
oh and
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

is the refresh I meant.. not the page reload button.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4621140
01/01/18 09:35 PM
01/01/18 09:35 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline OP
sleddriver  Offline OP
Joined: Feb 2010
Posts: 4,838
Central Texas
Well, joy didn't last long. ESPN is very, very slow...lots of spinning arc. Just abyssmal video quality. Long freezes. Took about 20min for the Sugar Bowl to come on and it's still frequently buffering....


1998 Volvo V70 T5 228,880 mi. Original Owner.
M1 10W-30 HM
"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4621154
01/01/18 09:42 PM
01/01/18 09:42 PM
Joined: Aug 2003
Posts: 12,898
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,898
NE,Ohio
yes its abysmal. Even the roku app which doesnt freeze nearly as much was chunking every 30s.

Try internet explorer in a window (not full screen)

sometimes that works tons better than firefox and chrome (no idea why)


Watchespn is AWFUL and UNWATCHABLE most of the time. Its an EMBARRASSMENT.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4621885
01/02/18 04:25 PM
01/02/18 04:25 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline OP
sleddriver  Offline OP
Joined: Feb 2010
Posts: 4,838
Central Texas
Turns out I wasn't the only one having issues yesterday. Must have been network trouble in some parts. Some cable customers here experienced outages.

I'll have to check out the 'replays'.


1998 Volvo V70 T5 228,880 mi. Original Owner.
M1 10W-30 HM
"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4628751
01/08/18 10:28 PM
01/08/18 10:28 PM
Joined: Feb 2010
Posts: 4,838
Central Texas
sleddriver Offline OP
sleddriver  Offline OP
Joined: Feb 2010
Posts: 4,838
Central Texas
Wow...watching espn online to view the college championship bowl...just abyssmal video quality. Txtensive buffering, stopping, freezing, pixelation...

People actually pay for this???

Half-time show was MUCH better....but who wants to watch that??

Interestingly, I found watching the sky-cam stream to have less freezing, far fewer commercials and more like watching a game....


1998 Volvo V70 T5 228,880 mi. Original Owner.
M1 10W-30 HM
"It's never a mistake to buy tools, defined broadly. They're not a cost, they're an investment." - J.B. Peterson
Re: Trouble Changing ESPN Provider Authentication [Re: sleddriver] #4628820
01/09/18 12:26 AM
01/09/18 12:26 AM
Joined: Jun 2005
Posts: 11,323
Santa Barbara, CA
bdcardinal Offline
bdcardinal  Offline
Joined: Jun 2005
Posts: 11,323
Santa Barbara, CA
Ya I tried to have the Eli Gold call playing and it was so far behind the TV both on ESPN and Sirius that I couldn't deal with it.


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