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Maybe a repost - Stealerships RIPOff #4619157
12/30/17 07:54 PM
12/30/17 07:54 PM
Joined: Dec 2016
Posts: 2,203
VA
maverickfhs Offline OP
maverickfhs  Offline OP
Joined: Dec 2016
Posts: 2,203
VA


I have seen so many videos of this nature happening in Canada, not even sure if there's any, for anything in the states?

If you know of anyone, please do share thumbsup

Canada


2006 Civic EX 202K/AT
2006 Acura TSX 180K/AT
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619188
12/30/17 08:37 PM
12/30/17 08:37 PM
Joined: Dec 2002
Posts: 42,299
New Jersey
JHZR2 Offline
JHZR2  Offline
Joined: Dec 2002
Posts: 42,299
New Jersey
I watched about half of it.

Drums are low wear items, I don't agree that they might last four months. A brake fluid flush is recommended per the manual, every three years, so that is likely in the right.

I sense a bit of working to make a story. There could have been unevenness in the brakes, how am I supposed to know?

But many of the other things are just so dumb it's incredible.

But it's also important to be an informed customer.

Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619253
12/30/17 10:05 PM
12/30/17 10:05 PM
Joined: Dec 2016
Posts: 7,143
Waco, TX
Linctex Offline
Linctex  Offline
Joined: Dec 2016
Posts: 7,143
Waco, TX
I have seen way worse auto repair rip offs than this.

I'm glad the reporting channel produced this video for public viewing, though.


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619309
12/31/17 12:08 AM
12/31/17 12:08 AM
Joined: Dec 2009
Posts: 26,214
Regina, Saskatchewan, Canada
Garak Offline
Garak  Offline
Joined: Dec 2009
Posts: 26,214
Regina, Saskatchewan, Canada
Marketplace seems to like doing this once in a while, for good or for bad.


Plain, simple Garak.

2008 Infiniti G37 - Shell ROTELLA T6 Multi-Vehicle 5w-30, NAPA Gold 7356
1984 F-150 4.9L - Quaker State GB 10w-30, Wix 51515
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619330
12/31/17 12:58 AM
12/31/17 12:58 AM
Joined: Feb 2009
Posts: 17,292
Michigan
daves87rs Offline
daves87rs  Offline
Joined: Feb 2009
Posts: 17,292
Michigan
And this one is bad?


Coming together is a beginning; keeping together is progress; working together is success.

Henry Ford
Re: Maybe a repost - Stealerships RIPOff [Re: daves87rs] #4619363
12/31/17 03:37 AM
12/31/17 03:37 AM
Joined: Dec 2009
Posts: 26,214
Regina, Saskatchewan, Canada
Garak Offline
Garak  Offline
Joined: Dec 2009
Posts: 26,214
Regina, Saskatchewan, Canada
Probably, but this show and it's ilk up here like to play the fear factor a lot. I don't trust a lot of shops, but I don't need these shows reminding me every year. wink


Plain, simple Garak.

2008 Infiniti G37 - Shell ROTELLA T6 Multi-Vehicle 5w-30, NAPA Gold 7356
1984 F-150 4.9L - Quaker State GB 10w-30, Wix 51515
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619413
12/31/17 06:33 AM
12/31/17 06:33 AM
Joined: Dec 2006
Posts: 1,787
NY, NY
NYEngineer Offline
NYEngineer  Offline
Joined: Dec 2006
Posts: 1,787
NY, NY
I would have laughed right in that chick's face if she tried to explain to me that the spark plugs are the brain of the car.
I'm bad like that.

Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619533
12/31/17 09:42 AM
12/31/17 09:42 AM
Joined: Oct 2005
Posts: 4,628
Atlanta
DuckRyder Offline
DuckRyder  Offline
Joined: Oct 2005
Posts: 4,628
Atlanta
The Honda dealer should have told her about the recall, though it is amazing to me that anyone could be unaware of this at this point. I really donít believe them not doing so was nefarious though likely just an oversight even if it was a glaring one.

US Honda dealers do a multipoint inspection even when you tell them not to so the almost 80 bucks was the worst part.

I think their ďexpertĒ is perhaps a little too far the other direction and he says the brakes had ď40%Ē (IIRC) and could go ď4 months"... that is incongruous so we donít know what the truth is.

I donít think the Honda dealer was bad at all.

The Jeep dealer was pretty blatant and the SA was clueless...


I find it interesting that folks will get behind something like this as ripoff when pretty much the same thing goes on here on a daily basis, and some deviation for the manufacturers schedule might be prudent. The transmission fluid change on the Fusion for instance might have been a sound recommendation.

Also interesting that the reporter was concerned about the legality of what the dealers were doing, but thought trespassing after being told to leave private property was perfectly ok.

Iíve been in dealerships all over the US and with possible exception of Honda and Toyota Iíve found them pretty trouble free as a general rule.


Robert
  • 2007 Toyota Prius Touring
  • 2005 Honda Civic Sedan
  • 1972 Ford F100
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619645
12/31/17 12:31 PM
12/31/17 12:31 PM
Joined: Dec 2005
Posts: 659
Ontario Canada
caprice_2nv Online content
caprice_2nv  Online Content
Joined: Dec 2005
Posts: 659
Ontario Canada
There was some definite upselling going on but I would never follow the manufacturer's recommendations for some stuff. A 2010 Tacoma my employer owns as a work truck doesn't recommend a transmission fluid change and we can't even check the level or condition of the fluid outside of a garage. I change my transmission fluid on both of my bars every 30k and they both have over 250k on them and I drive hard. Most people I recommend changing it every 50-80k if possible depending on the color of the fluid.

I've also heard of lots of spark plugs seizing in the aluminum heads long before the 100k recommendation.


84 Olds Cutlass - 350 Olds
83 Chevy Caprice - 305 Sbc
79 Honda CX500
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619808
12/31/17 02:49 PM
12/31/17 02:49 PM
Joined: Feb 2013
Posts: 3,340
Central Virginia
Silverado12 Offline
Silverado12  Offline
Joined: Feb 2013
Posts: 3,340
Central Virginia
Our Chrysler dealers around here are decent. I guess that goes with the location.


12 Chevy Silverado ext. cab LS, 2WD 4.3 auto
18 Mustang GT 5.0 auto
07 Harley Dyna Street Bob 96 c.i. 6 sp.
00 Mustang GT auto
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619839
12/31/17 03:15 PM
12/31/17 03:15 PM
Joined: Jul 2002
Posts: 4,548
KY
MCompact Offline
MCompact  Offline
Joined: Jul 2002
Posts: 4,548
KY
My BMW and Mazda dealer have never tried to upsell me. They perform excellent work at a good price.


Mine:
2014 M235i
2009 Cooper Clubman
1999 Wrangler Sahara
1995 318ti Club Sport

Wife's:
2015 X1 xDrive28i


Son's
2009 328i

Buy what makes you smile...
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619861
12/31/17 03:48 PM
12/31/17 03:48 PM
Joined: Apr 2010
Posts: 4,558
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline
Joined: Apr 2010
Posts: 4,558
Storrs, Connecticut
Dealerships are hit and miss, with most of them being a miss unfortunately.

We have a local family who owns a few different dealerships around here, all of them are garbage and dishonest.

There is a Jeep dealership down the road that I wouldn't trust to put air in my tires, and then there is another one about 2 towns away that seems much better. I find some of the Toyota and Honda dealerships here are very arrogant, since they know the brands pretty much sell themselves and they think they can do no wrong. My family has owned a few Hondas over the years and have been happy with the cars but very frustrated with the service. Ironically when my sister took her 2003 Acura to the Acura dealer for the airbag recall they were very nice and accommodating.

Bottom line is it really depends how the dealership is run and the people working there.


2000 Jeep Cherokee 4.0L (181k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (36k) - Castrol Edge Euro 0w40, MANN HU816X
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4619927
12/31/17 04:44 PM
12/31/17 04:44 PM
Joined: Aug 2015
Posts: 113
USA
07titan Offline
07titan  Offline
Joined: Aug 2015
Posts: 113
USA
My jeep/chrysler service dept. always try to oversell to me,LOL.


07 Nissan Titan
08 Jeep Grand Cherokee
Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs] #4620429
01/01/18 10:04 AM
01/01/18 10:04 AM
Joined: Feb 2012
Posts: 8,602
New England
Jarlaxle Offline
Jarlaxle  Offline
Joined: Feb 2012
Posts: 8,602
New England
Never anything major when I had my Magnum...only "upsell" they ever did was suggesting alignments (for a breathtaking $130) at every other service. Once recommended new wipers-which I did need, but not for $22 each. (I bought them for $9 each at Auto Zone.)


1979 Coupe de Ville, 542 stroker, winter storage frown
2011 Crown Vic P71, 5W-20 Super Tech, Super Tech
2011 Sportster 883, winter storage frown

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