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#4619157 - 12/30/17 07:54 PM Maybe a repost - Stealerships RIPOff
maverickfhs Offline


Registered: 12/28/16
Posts: 2009
Loc: VA


I have seen so many videos of this nature happening in Canada, not even sure if there's any, for anything in the states?

If you know of anyone, please do share thumbsup

Canada
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#4619188 - 12/30/17 08:37 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
JHZR2 Offline



Registered: 12/14/02
Posts: 41802
Loc: New Jersey
I watched about half of it.

Drums are low wear items, I don't agree that they might last four months. A brake fluid flush is recommended per the manual, every three years, so that is likely in the right.

I sense a bit of working to make a story. There could have been unevenness in the brakes, how am I supposed to know?

But many of the other things are just so dumb it's incredible.

But it's also important to be an informed customer.

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#4619253 - 12/30/17 10:05 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
Linctex Offline


Registered: 12/31/16
Posts: 6160
Loc: Waco, TX
I have seen way worse auto repair rip offs than this.

I'm glad the reporting channel produced this video for public viewing, though.
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#4619309 - 12/31/17 12:08 AM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
Garak Offline


Registered: 12/05/09
Posts: 24620
Loc: Regina, Saskatchewan, Canada
Marketplace seems to like doing this once in a while, for good or for bad.
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#4619330 - 12/31/17 12:58 AM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
daves87rs Offline


Registered: 02/23/09
Posts: 16981
Loc: Michigan
And this one is bad?
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#4619363 - 12/31/17 03:37 AM Re: Maybe a repost - Stealerships RIPOff [Re: daves87rs]
Garak Offline


Registered: 12/05/09
Posts: 24620
Loc: Regina, Saskatchewan, Canada
Probably, but this show and it's ilk up here like to play the fear factor a lot. I don't trust a lot of shops, but I don't need these shows reminding me every year. wink
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Plain, simple Garak.

2008 Infiniti G37 - Shell ROTELLA T6 Multi-Vehicle 5w-30, NAPA Gold 7356
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#4619413 - 12/31/17 06:33 AM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
NYEngineer Offline


Registered: 12/12/06
Posts: 1572
Loc: NY, NY
I would have laughed right in that chick's face if she tried to explain to me that the spark plugs are the brain of the car.
I'm bad like that.

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#4619533 - 12/31/17 09:42 AM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
DuckRyder Offline


Registered: 10/20/05
Posts: 4214
Loc: Atlanta
The Honda dealer should have told her about the recall, though it is amazing to me that anyone could be unaware of this at this point. I really donít believe them not doing so was nefarious though likely just an oversight even if it was a glaring one.

US Honda dealers do a multipoint inspection even when you tell them not to so the almost 80 bucks was the worst part.

I think their ďexpertĒ is perhaps a little too far the other direction and he says the brakes had ď40%Ē (IIRC) and could go ď4 months"... that is incongruous so we donít know what the truth is.

I donít think the Honda dealer was bad at all.

The Jeep dealer was pretty blatant and the SA was clueless...


I find it interesting that folks will get behind something like this as ripoff when pretty much the same thing goes on here on a daily basis, and some deviation for the manufacturers schedule might be prudent. The transmission fluid change on the Fusion for instance might have been a sound recommendation.

Also interesting that the reporter was concerned about the legality of what the dealers were doing, but thought trespassing after being told to leave private property was perfectly ok.

Iíve been in dealerships all over the US and with possible exception of Honda and Toyota Iíve found them pretty trouble free as a general rule.
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#4619645 - 12/31/17 12:31 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
caprice_2nv Offline


Registered: 12/04/05
Posts: 577
Loc: Ontario Canada
There was some definite upselling going on but I would never follow the manufacturer's recommendations for some stuff. A 2010 Tacoma my employer owns as a work truck doesn't recommend a transmission fluid change and we can't even check the level or condition of the fluid outside of a garage. I change my transmission fluid on both of my bars every 30k and they both have over 250k on them and I drive hard. Most people I recommend changing it every 50-80k if possible depending on the color of the fluid.

I've also heard of lots of spark plugs seizing in the aluminum heads long before the 100k recommendation.
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#4619808 - 12/31/17 02:49 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
Silverado12 Offline


Registered: 02/26/13
Posts: 3115
Loc: Central Virginia
Our Chrysler dealers around here are decent. I guess that goes with the location.
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#4619839 - 12/31/17 03:15 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
MCompact Offline


Registered: 07/21/02
Posts: 4116
Loc: KY
My BMW and Mazda dealer have never tried to upsell me. They perform excellent work at a good price.
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#4619861 - 12/31/17 03:48 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
jeepman3071 Offline


Registered: 04/15/10
Posts: 4220
Loc: Storrs, Connecticut
Dealerships are hit and miss, with most of them being a miss unfortunately.

We have a local family who owns a few different dealerships around here, all of them are garbage and dishonest.

There is a Jeep dealership down the road that I wouldn't trust to put air in my tires, and then there is another one about 2 towns away that seems much better. I find some of the Toyota and Honda dealerships here are very arrogant, since they know the brands pretty much sell themselves and they think they can do no wrong. My family has owned a few Hondas over the years and have been happy with the cars but very frustrated with the service. Ironically when my sister took her 2003 Acura to the Acura dealer for the airbag recall they were very nice and accommodating.

Bottom line is it really depends how the dealership is run and the people working there.
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#4619927 - 12/31/17 04:44 PM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
07titan Offline


Registered: 08/21/15
Posts: 107
Loc: USA
My jeep/chrysler service dept. always try to oversell to me,LOL.
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#4620429 - 01/01/18 10:04 AM Re: Maybe a repost - Stealerships RIPOff [Re: maverickfhs]
Jarlaxle Offline


Registered: 02/02/12
Posts: 8163
Loc: New England
Never anything major when I had my Magnum...only "upsell" they ever did was suggesting alignments (for a breathtaking $130) at every other service. Once recommended new wipers-which I did need, but not for $22 each. (I bought them for $9 each at Auto Zone.)
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