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#4616382 - 12/28/17 07:14 AM Car Dealership Rant!!!!
JasonC Offline


Registered: 12/06/06
Posts: 605
Loc: Lynchburg, Va
So, ive been looking around at used 2014+ Buick Regal Turbo's and I found one on the website of a local dealer. I proceeded to contact them about it, make an appointment the following day to look at. I even got an email that morning making sure I was coming. I get there and before I even see the car they are trying to right up a deal. I stopped them and said I want to see and drive it before I even think about buying it. Then, im told that the car is in another state, over 4 hours away! Needless to say I was very upset! Talk about totally wasting my time. I will not step foot on that lot again!


Edited by wwillson (12/28/17 08:44 PM)
Edit Reason: censor bypass

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#4616385 - 12/28/17 07:17 AM Re: Car Dealership Rant!!!! [Re: JasonC]
4WD Offline


Registered: 09/21/10
Posts: 6046
Loc: Texas/International
What kind of dealership?
_________________________
2017 Tahoe 5.3L 4WD
2014 Fusion Hybrid
2013 Cruze RS 1.4T
2010 Canyon 5.3L 4WD

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#4616388 - 12/28/17 07:20 AM Re: Car Dealership Rant!!!! [Re: 4WD]
JasonC Offline


Registered: 12/06/06
Posts: 605
Loc: Lynchburg, Va
Its a new Ford, Jeep, Ram dealership



Originally Posted By: 4WD
What kind of dealership?
_________________________
2012 Buick Verano 2.4
2006 Ford Mustang GT Convertible

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#4616390 - 12/28/17 07:23 AM Re: Car Dealership Rant!!!! [Re: JasonC]
4WD Offline


Registered: 09/21/10
Posts: 6046
Loc: Texas/International
Rant approved
_________________________
2017 Tahoe 5.3L 4WD
2014 Fusion Hybrid
2013 Cruze RS 1.4T
2010 Canyon 5.3L 4WD

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#4616392 - 12/28/17 07:23 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Artem Offline


Registered: 10/30/10
Posts: 5088
Loc: Florida
Valuable lesson for everyone. Make sure to confirm the vehicle is available on the lot before driving down. With today's internet postings, who knows if the car even exists.
_________________________
2014 Mazda 3 Hatch 2.0L & 6spd - Idemitsu 0w20 Synthetic @ $0.75 a quart.

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#4616409 - 12/28/17 07:39 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Charlie2015 Offline


Registered: 04/24/15
Posts: 215
Loc: Georgia
Wow. They completely wasted your time.
_________________________
1998 Honda Accord EX 2.3L Auto
2009 Scion TC Manual

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#4616418 - 12/28/17 07:51 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Oldtom Offline


Registered: 07/05/14
Posts: 296
Loc: Maryland
Could you post a bad Yelp review? Anything to let the next consumer know they cannot be trusted. I posted about my local Walmart having a lot of scanners not working and no one to help. The review was polite and factual but Walmart flagged it and had it removed. I must have hit a nerve :-)


Edited by Oldtom (12/28/17 07:54 AM)

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#4616419 - 12/28/17 07:52 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Mr Nice Offline


Registered: 09/12/04
Posts: 20931
Loc: Orlando, FL
Originally Posted By: JasonC
So, ive been looking around at used 2014+ Buick Regal Turbo's and I found one on the website of a local dealer. I proceeded to contact them about it, make an appointment the following day to look at. I even got an email that morning making sure I was coming. I get there and before I even see the car they are trying to right up a deal. I stopped them and said I want to see and drive it before I even think about buying it. Then, im told that the car is in another state, over 4 hours away! Needless to say I was very p*&$$#d off! Talk about totally wasting my time. I will not step foot on that lot again!


Probably wanted to try and sell you a different car.

"The Buick Regal is not here.... but we have an excellent low mileage Ford Fusion we can show you"..... smirk



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#4616430 - 12/28/17 08:00 AM Re: Car Dealership Rant!!!! [Re: Mr Nice]
Kira Offline


Registered: 08/19/10
Posts: 4917
Loc: Champlain/Hudson Valley
"And we can provide financing....keep your eye on the pea...." Dirty, filthy shameless lying dogs.

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#4616475 - 12/28/17 08:41 AM Re: Car Dealership Rant!!!! [Re: Oldtom]
jeepman3071 Offline


Registered: 04/15/10
Posts: 4066
Loc: Storrs, Connecticut
Originally Posted By: Oldtom
Could you post a bad Yelp review? Anything to let the next consumer know they cannot be trusted. I posted about my local Walmart having a lot of scanners not working and no one to help. The review was polite and factual but Walmart flagged it and had it removed. I must have hit a nerve :-)


This is why Yelp is often useless. The bad reviews usually get flagged and removed. Same with the Better Business Bureau. Companies can often pay them off or wait a period of time and stuff goes away.

There is a family in my area who owns quite a few car dealerships. They are scumbags, and a lot of people have had problems with them. If they receive a bad rating somewhere, it is usually mysteriously gone within a few days.
_________________________
2000 Jeep Cherokee Sport 4.0L (179k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter

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#4616504 - 12/28/17 09:10 AM Re: Car Dealership Rant!!!! [Re: JasonC]
JohnnyJohnson Offline


Registered: 10/22/09
Posts: 2409
Loc: Wet side WA
A dealership and staff with a real lack of ethics. Find someplace else to deal you've only see the tip of the iceberg!
_________________________
2004 Toyota Corolla 119818
Out: QSUD 5W-30 Purolator One 5030
In: Valvoline ML 5w-30 TG4967 117530 2-8-18
2006 Duramax 73752
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73752 4-22-18

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#4616505 - 12/28/17 09:13 AM Re: Car Dealership Rant!!!! [Re: JasonC]
DoubleWasp Offline


Registered: 05/21/12
Posts: 5227
Loc: Fort Lauderdale, FL
The businesses you review on a website are that websites paying customers, or they will become their customers in order to get out of bad reviews.

The sites are going to back up their customers, not you. BBB is a straight up gangster racket. They have contacted me several times asking for greater information about my business, gently threatening me that if I don't comply and pay into their system, they would document my business as being non-compliant. They were none too impressed when I told them I don't care.

Vehicle sales these days is such a mess. People advertise things they don't have, have no rights to, and dont even exist sometimes.

There's a "rent to own" dealer down here that advertises cars that they literally have never seen, touched, or negotiated. They tell people who call that the car or boat was "just sold!" but they can "find another just like it" if a person comes in and pays a partially refundable deposit.

A lot of people looking to buy have asked me about that dealer and I always tell them what to expect.
_________________________
07 Lincoln Navigator M1 0w-40/FU
68 Charger R/T / Supercharged 440 VR1/DBL7349
07 Ram 3500 4x4 / Cummins 6.7 /DBL7349
17 Maserati GranTurismo Cabrio

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#4616507 - 12/28/17 09:14 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Nick1994 Offline


Registered: 02/19/13
Posts: 9843
Loc: Phoenix, AZ
I had a similar thing happen to me once.

Went to look at a 2011 Sonata for a great price at a local Kia/Hyundai dealer that I saw on their website and on AutoTrader. Turns out they hadn't even looked at the car yet, just snapped some pictures and created an ad. They couldn't sell it because their shop hadn't looked at it and the car was filthy. But they did try to sell me a newer car for more money.

Classic bait and switch.
_________________________
2015 Hyundai Sonata 2.4L 76k PU 5w30 & OEM
2000 Toyota Camry 2.2L 227k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 145k M1 HM 10w40 & Fram Ultra

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#4616528 - 12/28/17 09:38 AM Re: Car Dealership Rant!!!! [Re: JasonC]
fisher83 Offline


Registered: 01/26/12
Posts: 394
Loc: Omaha, NE USA
Iím not surprised at all. Shortly after high school I sold new Chevy cars and trucks. I didnít know it at first but the dealership that hired me had a pretty bad reputation. I figured out pretty early on that it wasnít going to be a long term place for me but I wanted to stick it out for at least a year so I wouldnít tarnish my work record. A guy called in one day and said he lived 50 miles away and was looking for a new truck and he had a very specific set of options he wanted. I checked with the sales manager who confirmed that we had nothing remotely close to what he was looking for but he told me that I had better tell the customer we had exactly what he wanted. I expressed my concerns and told him I didnít think it was right and that this customer was going to be mad if he drives 50 miles to see us and we donít have it. He made it pretty clear that I would be shown the door if I didnít tell the customer what he wanted to hear. I did as I was told and I told him that my sales manager says we have it. When the customer showed up I walked him up to the front desk and said, ďGaylen, your customer is here for that truck. Can you show him where it is?Ē His eyes got all wide and he started stumbling for something to say as the customer ripped him a new one on the sales floor in front of everyone. I didnít last much longer at that dealership but watching that sales manager being put in the hot seat was worth it!
_________________________
2015 Toyota RAV4 Limited 41k
2016 Nissan Frontier Pro-4x 18k

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#4616538 - 12/28/17 09:47 AM Re: Car Dealership Rant!!!! [Re: JasonC]
Wolf359 Offline


Registered: 04/27/12
Posts: 4512
Loc: MA
It's a common scam dealerships pull. You have to read the reviews to see how often they do it. When I was shopping, I wanted some very specific options and I'd check with the guy a couple times before actually going down there. Also called up the dealership a few times so I got different people telling me it was there. Lots of times they pull the "it just sold" thing. After I bought my car, I noticed it was still up on various sites for about a week and half before they finally pulled it. Cargurus is good for telling you how long the car has been listed. You have a good shot of it being there if it's been less than a week. More than that, who knows.

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