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Car Dealership Rant!!!! #4616382
12/28/17 08:14 AM
12/28/17 08:14 AM
Joined: Dec 2006
Posts: 639
Lynchburg, Va
JasonC Offline OP
JasonC  Offline OP

Joined: Dec 2006
Posts: 639
Lynchburg, Va
So, ive been looking around at used 2014+ Buick Regal Turbo's and I found one on the website of a local dealer. I proceeded to contact them about it, make an appointment the following day to look at. I even got an email that morning making sure I was coming. I get there and before I even see the car they are trying to right up a deal. I stopped them and said I want to see and drive it before I even think about buying it. Then, im told that the car is in another state, over 4 hours away! Needless to say I was very upset! Talk about totally wasting my time. I will not step foot on that lot again!

Last edited by wwillson; 12/28/17 09:44 PM. Reason: censor bypass
Re: Car Dealership Rant!!!! [Re: JasonC] #4616385
12/28/17 08:17 AM
12/28/17 08:17 AM
Joined: Sep 2010
Posts: 8,236
Texas
4WD Online confused
4WD  Online Confused

Joined: Sep 2010
Posts: 8,236
Texas
What kind of dealership?

Re: Car Dealership Rant!!!! [Re: 4WD] #4616388
12/28/17 08:20 AM
12/28/17 08:20 AM
Joined: Dec 2006
Posts: 639
Lynchburg, Va
JasonC Offline OP
JasonC  Offline OP

Joined: Dec 2006
Posts: 639
Lynchburg, Va
Its a new Ford, Jeep, Ram dealership



Originally Posted By: 4WD
What kind of dealership?


2012 Buick Verano 2.4
2006 Ford Mustang GT Convertible
Re: Car Dealership Rant!!!! [Re: JasonC] #4616390
12/28/17 08:23 AM
12/28/17 08:23 AM
Joined: Sep 2010
Posts: 8,236
Texas
4WD Online confused
4WD  Online Confused

Joined: Sep 2010
Posts: 8,236
Texas
Rant approved

Re: Car Dealership Rant!!!! [Re: JasonC] #4616392
12/28/17 08:23 AM
12/28/17 08:23 AM
Joined: Oct 2010
Posts: 5,473
Florida
Artem Offline
Artem  Offline

Joined: Oct 2010
Posts: 5,473
Florida
Valuable lesson for everyone. Make sure to confirm the vehicle is available on the lot before driving down. With today's internet postings, who knows if the car even exists.


2014 Mazda 3 Hatch 2.0L & 6spd - Idemitsu 0w20 Synthetic @ $0.75 a quart. (thanks Advance Auto Parts for the awesome deal)
Re: Car Dealership Rant!!!! [Re: JasonC] #4616409
12/28/17 08:39 AM
12/28/17 08:39 AM
Joined: Apr 2015
Posts: 320
Georgia
Charlie2015 Offline
Charlie2015  Offline

Joined: Apr 2015
Posts: 320
Georgia
Wow. They completely wasted your time.


1998 Honda Accord EX 2.3L Auto (Sold) 214k mi
2009 Scion tC Manual (Daily Driver) 165k mi
Re: Car Dealership Rant!!!! [Re: JasonC] #4616418
12/28/17 08:51 AM
12/28/17 08:51 AM
Joined: Jul 2014
Posts: 389
Ceciltucky Maryland
Oldtom Offline
Oldtom  Offline

Joined: Jul 2014
Posts: 389
Ceciltucky Maryland
Could you post a bad Yelp review? Anything to let the next consumer know they cannot be trusted. I posted about my local Walmart having a lot of scanners not working and no one to help. The review was polite and factual but Walmart flagged it and had it removed. I must have hit a nerve :-)

Last edited by Oldtom; 12/28/17 08:54 AM.
Re: Car Dealership Rant!!!! [Re: JasonC] #4616419
12/28/17 08:52 AM
12/28/17 08:52 AM
Joined: Sep 2004
Posts: 22,387
Central Florida
Mr Nice Offline
Mr Nice  Offline

Joined: Sep 2004
Posts: 22,387
Central Florida
Originally Posted By: JasonC
So, ive been looking around at used 2014+ Buick Regal Turbo's and I found one on the website of a local dealer. I proceeded to contact them about it, make an appointment the following day to look at. I even got an email that morning making sure I was coming. I get there and before I even see the car they are trying to right up a deal. I stopped them and said I want to see and drive it before I even think about buying it. Then, im told that the car is in another state, over 4 hours away! Needless to say I was very p*&$$#d off! Talk about totally wasting my time. I will not step foot on that lot again!


Probably wanted to try and sell you a different car.

"The Buick Regal is not here.... but we have an excellent low mileage Ford Fusion we can show you"..... smirk



Re: Car Dealership Rant!!!! [Re: Mr Nice] #4616430
12/28/17 09:00 AM
12/28/17 09:00 AM
Joined: Aug 2010
Posts: 6,234
Champlain/Hudson Valley
Kira Offline
Kira  Offline

Joined: Aug 2010
Posts: 6,234
Champlain/Hudson Valley
"And we can provide financing....keep your eye on the pea...." Dirty, filthy shameless lying dogs.

Re: Car Dealership Rant!!!! [Re: Oldtom] #4616475
12/28/17 09:41 AM
12/28/17 09:41 AM
Joined: Apr 2010
Posts: 4,747
Storrs, Connecticut
jeepman3071 Offline
jeepman3071  Offline

Joined: Apr 2010
Posts: 4,747
Storrs, Connecticut
Originally Posted By: Oldtom
Could you post a bad Yelp review? Anything to let the next consumer know they cannot be trusted. I posted about my local Walmart having a lot of scanners not working and no one to help. The review was polite and factual but Walmart flagged it and had it removed. I must have hit a nerve :-)


This is why Yelp is often useless. The bad reviews usually get flagged and removed. Same with the Better Business Bureau. Companies can often pay them off or wait a period of time and stuff goes away.

There is a family in my area who owns quite a few car dealerships. They are scumbags, and a lot of people have had problems with them. If they receive a bad rating somewhere, it is usually mysteriously gone within a few days.


2000 Jeep Cherokee 4.0L (181k) - Pennzoil 10w30, Napa Gold 1516, Magnefine trans filter
2009 BMW 328i (38k) - Castrol Edge Euro 0w40, MANN HU816X
Re: Car Dealership Rant!!!! [Re: JasonC] #4616504
12/28/17 10:10 AM
12/28/17 10:10 AM
Joined: Oct 2009
Posts: 4,061
Wet side WA
JohnnyJohnson Offline
JohnnyJohnson  Offline

Joined: Oct 2009
Posts: 4,061
Wet side WA
A dealership and staff with a real lack of ethics. Find someplace else to deal you've only see the tip of the iceberg!


2004 Corolla 130107
Out: EDGE EP 5W-30 Bosch 3311 7156 Miles
In: Havoline Pro DS 10w-30 Purolator PureOne 3-14-19 129693
2006 Duramax 74725
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 73705 4-22-18
Re: Car Dealership Rant!!!! [Re: JasonC] #4616505
12/28/17 10:13 AM
12/28/17 10:13 AM
Joined: May 2012
Posts: 6,181
Fort Lauderdale, FL
DoubleWasp Offline
DoubleWasp  Offline

Joined: May 2012
Posts: 6,181
Fort Lauderdale, FL
The businesses you review on a website are that websites paying customers, or they will become their customers in order to get out of bad reviews.

The sites are going to back up their customers, not you. BBB is a straight up gangster racket. They have contacted me several times asking for greater information about my business, gently threatening me that if I don't comply and pay into their system, they would document my business as being non-compliant. They were none too impressed when I told them I don't care.

Vehicle sales these days is such a mess. People advertise things they don't have, have no rights to, and dont even exist sometimes.

There's a "rent to own" dealer down here that advertises cars that they literally have never seen, touched, or negotiated. They tell people who call that the car or boat was "just sold!" but they can "find another just like it" if a person comes in and pays a partially refundable deposit.

A lot of people looking to buy have asked me about that dealer and I always tell them what to expect.


07 Lincoln Navigator M1 0w-40/FU
68 Charger R/T / Supercharged 440 VR1/DBL7349
07 Ram 3500 4x4 / Cummins 6.7 /DBL7349
17 Maserati GranTurismo Cabrio
Re: Car Dealership Rant!!!! [Re: JasonC] #4616507
12/28/17 10:14 AM
12/28/17 10:14 AM
Joined: Feb 2013
Posts: 11,362
Phoenix, AZ
Nick1994 Offline
Nick1994  Offline

Joined: Feb 2013
Posts: 11,362
Phoenix, AZ
I had a similar thing happen to me once.

Went to look at a 2011 Sonata for a great price at a local Kia/Hyundai dealer that I saw on their website and on AutoTrader. Turns out they hadn't even looked at the car yet, just snapped some pictures and created an ad. They couldn't sell it because their shop hadn't looked at it and the car was filthy. But they did try to sell me a newer car for more money.

Classic bait and switch.


2015 Hyundai Sonata 2.4L 92k STP Synthetic HM 10w30 & Wix
2000 Toyota Camry 2.2L 233k Mobil Super HM 10w40 & Fram Ultra
1996 Jeep Cherokee 4.0L 148k Mobil 1 HM 10w40 & Fram Ultra
Re: Car Dealership Rant!!!! [Re: JasonC] #4616528
12/28/17 10:38 AM
12/28/17 10:38 AM
Joined: Jan 2012
Posts: 454
Omaha, NE USA
fisher83 Offline
fisher83  Offline

Joined: Jan 2012
Posts: 454
Omaha, NE USA
Iím not surprised at all. Shortly after high school I sold new Chevy cars and trucks. I didnít know it at first but the dealership that hired me had a pretty bad reputation. I figured out pretty early on that it wasnít going to be a long term place for me but I wanted to stick it out for at least a year so I wouldnít tarnish my work record. A guy called in one day and said he lived 50 miles away and was looking for a new truck and he had a very specific set of options he wanted. I checked with the sales manager who confirmed that we had nothing remotely close to what he was looking for but he told me that I had better tell the customer we had exactly what he wanted. I expressed my concerns and told him I didnít think it was right and that this customer was going to be mad if he drives 50 miles to see us and we donít have it. He made it pretty clear that I would be shown the door if I didnít tell the customer what he wanted to hear. I did as I was told and I told him that my sales manager says we have it. When the customer showed up I walked him up to the front desk and said, ďGaylen, your customer is here for that truck. Can you show him where it is?Ē His eyes got all wide and he started stumbling for something to say as the customer ripped him a new one on the sales floor in front of everyone. I didnít last much longer at that dealership but watching that sales manager being put in the hot seat was worth it!


2015 Toyota RAV4 Limited 41k
2016 Nissan Frontier Pro-4x 18k
Re: Car Dealership Rant!!!! [Re: JasonC] #4616538
12/28/17 10:47 AM
12/28/17 10:47 AM
Joined: Apr 2012
Posts: 6,354
MA
Wolf359 Offline
Wolf359  Offline

Joined: Apr 2012
Posts: 6,354
MA
It's a common scam dealerships pull. You have to read the reviews to see how often they do it. When I was shopping, I wanted some very specific options and I'd check with the guy a couple times before actually going down there. Also called up the dealership a few times so I got different people telling me it was there. Lots of times they pull the "it just sold" thing. After I bought my car, I noticed it was still up on various sites for about a week and half before they finally pulled it. Cargurus is good for telling you how long the car has been listed. You have a good shot of it being there if it's been less than a week. More than that, who knows.

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