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#4609158 - 12/20/17 09:26 AM Samsung J7v versus Samsung J3 Eclipse.
mrsilv04 Offline


Registered: 12/08/06
Posts: 8275
Loc: Illinois
I need some assistance from those who know more than me.

Dad had a Samsung J7v and destroyed the display while out in the barn. It only would display random pixels and lines when on.

He's under contract, so he went to the local Verizon store, and asked about his options to resolve the issue (fix or replace). My mother is not the healthiest person in the world, so he needs a working cell phone at all times.

The Verizon vendors' solution was to "upgrade" (their term, not mine) to a Samsung J3 Eclipse, for $95.

From what I can tell, I don't think that this was an "upgrade", and am needing assistance on if it really was or not. It would only be an "upgrade" if a smaller screen, an inferior processor and camera, and a smaller battery were all good things.

So, did they lie to a 78 year old guy, who wouldn't know any better? If they did, it is going to hit the fan this afternoon.
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#4609201 - 12/20/17 10:21 AM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
ThankYouma Offline


Registered: 12/14/17
Posts: 59
Loc: New York City
I believe they did, solely because a J7 is a higher model than a J3. They may well have thought you don't know any better. And a special edition of a J3 would still be lower than a J7 on the model line. Both are considered value phones. A J7 is better.

No way a carrier-specific J3 is an upgrade from a carrier-specific J7. No.

The J3 Eclipse was released in 2017 and may have newer processor. But it still has a smaller screen. J7 was released mid-2015.

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#4609218 - 12/20/17 10:45 AM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
Danno Offline


Registered: 10/07/12
Posts: 1993
Loc: Northern Ontario, Canada
The J7 is a better phone than the J3.

https://www.phonearena.com/phones/compare/Samsung-Galaxy-J7-V,Samsung-Galaxy-J3-V/phones/10477,10183
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#4609235 - 12/20/17 11:09 AM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: ThankYouma]
4WD Online   confused


Registered: 09/21/10
Posts: 6431
Loc: Texas
I think upgrade is just a common term with cell vendors … I have done “ less is upgrade” to replace a lost or broken phone cheaply … (and one drowning)

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#4609338 - 12/20/17 01:33 PM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
Rand Offline


Registered: 08/20/03
Posts: 12653
Loc: NE,Ohio
The J3 is a good basic smartphone but not quite as good in any way as the J7
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#4609364 - 12/20/17 02:02 PM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
ThankYouma Offline


Registered: 12/14/17
Posts: 59
Loc: New York City
As we see... the J7 is a better phone, and not an "upgrade" to a J3.

That J3 model appears to be a "refresh" of the J3, and is newer. Still not an upgrade.

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#4609495 - 12/20/17 05:15 PM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
14Accent Offline


Registered: 08/03/17
Posts: 395
Loc: MN
I just bought the J3 through sprint. I'd pass. Stick with the J7. I'm only using the J3 until my Essential comes tomorrow and then it's getting returned.
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#4612522 - 12/23/17 08:33 PM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: 4WD]
Subdued Offline


Registered: 10/06/13
Posts: 793
Loc: Youngstown, NY
Originally Posted By: 4WD
I think upgrade is just a common term with cell vendors … I have done “ less is upgrade” to replace a lost or broken phone cheaply … (and one drowning)


This. "Upgrade" is a generic term these stores use for "replacing your phone"
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#4612551 - 12/23/17 09:23 PM Re: Samsung J7v versus Samsung J3 Eclipse. [Re: mrsilv04]
JTK Offline


Registered: 08/14/03
Posts: 10592
Loc: Buffalo, NY
I think I paid $149 for my Samsung J7v through Best Buy for use with Verizon's pre-paid service. I had to switch to the "new" prepay Verizon service from my old post pay plan to be able to use this phone. It's been a good phone for me.
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