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DIY oil change, warranty question #4606706
12/17/17 10:13 PM
12/17/17 10:13 PM
Joined: Sep 2008
Posts: 3,894
Southeast Texas
gfh77665 Offline OP
gfh77665  Offline OP
Joined: Sep 2008
Posts: 3,894
Southeast Texas
I am aware of the Magnuson–Moss Warranty Act. With that said, how much documentation do you need to keep for DIY oil changes? I ask because I am still using up a large stash I bought for $1 per qt.

I really don't want to buy any more oil, or buy it just to get a receipt then return it right back.

Anyone know what absolutely necessary to stay in warranty?

Re: DIY oil change, warranty question [Re: gfh77665] #4606713
12/17/17 10:19 PM
12/17/17 10:19 PM
Joined: Jan 2013
Posts: 1,351
America's Dairyland
LotI Offline
LotI  Offline
Joined: Jan 2013
Posts: 1,351
America's Dairyland
Your receipts for the $1 oil


03 Honda Interceptor
11 Kawasaki KLR 650
12 Ford E450
17 VW GTI
[IMG]http://badges.fuelly.com/images/sig-us/803455.png[/IMG]
Re: DIY oil change, warranty question [Re: gfh77665] #4606714
12/17/17 10:20 PM
12/17/17 10:20 PM
Joined: Jun 2017
Posts: 553
DFW
JustN89 Offline
JustN89  Offline
Joined: Jun 2017
Posts: 553
DFW
Unfortunately, to stay absolutely sure you will be fine with warranty concerns, you will need proof of oil purchase.

I keep the receipts for my purchases, take pictures of the oil/filter on the engine, and keep an Excel sheet updated with oil/filter that went in and oil/filter that went out with odo reading and OCI interval. Probably overkill, but it helps me sleep better at night and it's rather simple to do. thumbsup

Re: DIY oil change, warranty question [Re: gfh77665] #4606717
12/17/17 10:22 PM
12/17/17 10:22 PM
Joined: Nov 2008
Posts: 9,044
Phoenix
dishdude Offline
dishdude  Offline
Joined: Nov 2008
Posts: 9,044
Phoenix
I keep the receipts, but luckily have never had any warranty issues. My guess is you'd only be asked for them if you throw a rod and they pull the valve covers and oil pan and the sump is full of sludge.


2018 Challenger SRT
Re: DIY oil change, warranty question [Re: dishdude] #4606733
12/17/17 10:45 PM
12/17/17 10:45 PM
Joined: Oct 2009
Posts: 3,222
Wet side WA
JohnnyJohnson Offline
JohnnyJohnson  Offline
Joined: Oct 2009
Posts: 3,222
Wet side WA
Originally Posted By: dishdude
I keep the receipts, but luckily have never had any warranty issues. My guess is you'd only be asked for them if you throw a rod and they pull the valve covers and oil pan and the sump is full of sludge.


Newer cars with the oil monitors they could also see the reset mileage resets on the on board car computer.


2004 Corolla 124805
Out: VML 5w-30 TG4967 OCI 5007 Miles
In: EDGE EP 5W-30 Bosch 3311 122537 7-18-18
2006 Duramax 74277
Out: T6 5W-40 M1-303
In: T6 5W-40 XG9100 74705 4-22-18
Re: DIY oil change, warranty question [Re: gfh77665] #4606734
12/17/17 10:47 PM
12/17/17 10:47 PM
Joined: Mar 2014
Posts: 3,268
NJ
Leo99 Offline
Leo99  Offline
Joined: Mar 2014
Posts: 3,268
NJ
I don't do anything. I have zero documentation for oil changes. I'm not worried about it.


Without data you're just another person with an opinion. W. E. Deming

2003 Corolla 250,000 miles
2004 Rav4 359,000 miles
2015 Camry 59,000 miles
Re: DIY oil change, warranty question [Re: gfh77665] #4606736
12/17/17 10:53 PM
12/17/17 10:53 PM
Joined: Jun 2009
Posts: 923
San Antonio, Texas
AdRock Offline
AdRock  Offline
Joined: Jun 2009
Posts: 923
San Antonio, Texas
I bought a small expanding file folder and put all vehicle related receipts in it. I also have a spiral for my F150 and the wifes Escape. Anything done to either vehicle gets written down in that vehicles spiral. I include what was done, the date it was done, the odometer reading, and brand and part numbers of the items installed or fluids put in.


2014 Ford F150 STX 5.0
2002 Ford Mustang GT 4.6
2016 Ford Escape 2.4
Re: DIY oil change, warranty question [Re: gfh77665] #4606760
12/17/17 11:22 PM
12/17/17 11:22 PM
Joined: Oct 2012
Posts: 2,109
Northern Ontario, Canada
Danno Offline
Danno  Offline
Joined: Oct 2012
Posts: 2,109
Northern Ontario, Canada
I buy my oil filters at the dealer - OEM is my go to. I keep all oil purchase receipts and keep a log of date when the oil was changed and mileage.


2016 Sorento SX V6 AWD
2015 KIA RIO SX
2010 Mazda 3 2.0L
2009 Venza V6 AWD
2013 Sonata 2.4L RIP in write-off crash
Re: DIY oil change, warranty question [Re: gfh77665] #4606773
12/17/17 11:31 PM
12/17/17 11:31 PM
Joined: Dec 2011
Posts: 4,751
North Carolina
rooflessVW Offline
rooflessVW  Offline
Joined: Dec 2011
Posts: 4,751
North Carolina
I wouldn't bother keeping receipts at all. The dealership simply doesn't care. The manufacturer doesn't care.

If for whatever reason you need a new engine, they're going to check for over revs and they may pop the valve cover to check for abuse, end of story.


"Zed's dead baby, Zed's dead."
Re: DIY oil change, warranty question [Re: gfh77665] #4606777
12/17/17 11:32 PM
12/17/17 11:32 PM
Joined: Jan 2007
Posts: 17,501
Clovis, CA
Merkava_4 Offline
Merkava_4  Offline
Joined: Jan 2007
Posts: 17,501
Clovis, CA
Take photographs of the entire oil change event.

Re: DIY oil change, warranty question [Re: Merkava_4] #4606834
12/18/17 12:58 AM
12/18/17 12:58 AM
Joined: Jun 2004
Posts: 2,326
St. Louis
MONKEYMAN Offline
MONKEYMAN  Offline
Joined: Jun 2004
Posts: 2,326
St. Louis
Originally Posted By: Merkava_4
Take photographs of the entire oil change event.


Even when I spill oil all over the floor. LOL

I have a similar situation. I have a stash of oil. It meets the spec for Hyundai. I am keeping receipts of filters and oil. I keep a paper log and also update my maintenance log online at MyHyundai. I am also changing oil severe service 3,750 per Hyundai's criteria. They may not like me doing it myself (especially the dealerhsip who sent me a great coupon for a $199 oil change, etc at 7,500 miles). I did it for less than $3.00.

As others have said if there is an engine problem they will remove the oil pan or cam cover. They will be able to tell if oil was changed, receipts or not.

Last edited by MONKEYMAN; 12/18/17 01:00 AM.

Truth alone triumphs, not untruth.

2017 Elantra SE
Re: DIY oil change, warranty question [Re: gfh77665] #4606838
12/18/17 01:06 AM
12/18/17 01:06 AM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline
WhyMe  Offline
Joined: Dec 2012
Posts: 605
Washington for now
years ago my brother bought a 99 siena. he changed the oil 3-5k miles at about 30k he was having some engine issues and took it to the Toyota dealer to have it checked out under warranty.

Dealer told him the engine had sludge in it . because of that they wanted service records . my brother always changes oil at home, but did not keep the receipts.

they denied any warranty on the engine and told him he had no proof of oil change. he ended up taking a bath on it and trading it in for a Honda.

Re: DIY oil change, warranty question [Re: gfh77665] #4606853
12/18/17 01:56 AM
12/18/17 01:56 AM
Joined: Sep 2010
Posts: 7,485
S California
OneEyeJack Offline
OneEyeJack  Offline
Joined: Sep 2010
Posts: 7,485
S California
I had a bad experience with a then new 84 Audi. Since then I keep a spiral notebook so pages can't be manipulated, receipts stapled into place with notes on all work and inspections, old oil filters full and vacuum sealed in plastic, empty boxes, and packages, oil bottles, everything including UOA's if any. I keep every used part and printed photos of the odometer and anything else of interest. I'm not giving the dealer or factory any room to wiggle out of a warranty. That Audi cost me a lot of money in repairs that should have been covered. I did everything and more required. One other result is that I will never own an Audi again, ever. I don't care that in the ensuing years they reinvented themselves and cleaned up their act I don't forgive the arrogant, dismissive attitude I faced every time I dealt with them. If anyone knows me they will tell you that I take more than good care of my vehicles and always park them inside or cover them at home and I live in Southern California where we don't have weather. I have an 84 Civic that I purchased because of the problems with that Audi. The Civic was all I could afford and I still own and drive that car today with over 440K miles. Having to face the dealer with a serious warranty problem can be like going to war. Don't ever underestimate what they will say or do to get out of a claim.

Re: DIY oil change, warranty question [Re: gfh77665] #4606909
12/18/17 06:48 AM
12/18/17 06:48 AM
Joined: Dec 2017
Posts: 348
Indy
69Torino Offline
69Torino  Offline
Joined: Dec 2017
Posts: 348
Indy
I can attest to the fact that you need to keep receipts. I will also add that you should make copies of the thermal paper receipts due to the fact that they fade over time, and if/when you must review the thermal paper receipts they may be blank pieces of paper! At my dealership, the story usually unfolds as such:

Customer comes in with engine rattling, locked up or has a "light seeking connecting rod". I get the car. I verify condition. I pull the stick, there is no oil/sludge or BRAND NEW OIL. I tell Kia. They request pics of the valvetrain. I submit pics of sludged valvetrain. Kia says engine shows signs of neglect, can customer provide proof of maintenance? If there is service history in the system, easy peasy. If not we must ask customer for receipts.

Here is where the story gets good. I have heard and seen it all. Fake "receipts" printed off of a template on a home computer, generic auto repair bills from Office Depot with consecutive serial numbers starting with 00001, hand written receipts from brother/father in law/uncle/cousin, 8 receipts from Wal-Mart for oil filters on the same day.... I can go on. I'm a pretty good judge of character and can tell when someone is blowing me smoke. I can also tell when people are genuine. The thing is if you change the oil every 7.5k with something besides recycled ND30, it's likely not to make chocolate pudding in the top end.

Moral of the story, if you DIY, which I don't blame you if you do, we have some kids working for us that I wouldn't let lube a door hinge... keep your receipts and photocopy them.


1969 Ford Torino GT 390 Auto
2003 Mercury Marauder
1992 Mercury Capri Convertible
2005 Ford Freestyle
2008 Hyundai Santa Fe
2015 Kia Optima
1947 Ford 2N
1978 Honda XL75
Plus Other Stuff...
Re: DIY oil change, warranty question [Re: OneEyeJack] #4606912
12/18/17 06:54 AM
12/18/17 06:54 AM
Joined: Jul 2005
Posts: 30,440
NY
demarpaint Offline
demarpaint  Offline
Joined: Jul 2005
Posts: 30,440
NY
Originally Posted By: OneEyeJack
Having to face the dealer with a serious warranty problem can be like going to war. Don't ever underestimate what they will say or do to get out of a claim.


Bingo. I worked at enough dealerships to have seen that first hand, more times than I can count. Having sold the cars to some of the customers who had problems, I heard about it loud and clear. I caught a death threat or three along the way. That was always good for a laugh.


God Bless Our Troops

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