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#4600987 - 12/11/17 07:16 PM WIX tech line phone number ?
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
What is it ? I'm going to call Wix tomorrow and tell them there's a guy on BITOG named ZeeOSix that's wrecking havoc on their public relations. If they go bankrupt, you know who to blame! grin2

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#4600993 - 12/11/17 07:20 PM Re: WIX tech line phone number ? [Re: Merkava_4]
Rand Offline


Registered: 08/20/03
Posts: 12740
Loc: NE,Ohio
I wont post it because they dont deserve your trolling instead.
I give you this 1877 number that wont leave me alone.. troll them please.

877-470-1625
_________________________
2019 Jeep Cherokee Trailhawk 2.0T

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#4600994 - 12/11/17 07:20 PM Re: WIX tech line phone number ? [Re: Merkava_4]
Charlie2015 Offline


Registered: 04/24/15
Posts: 263
Loc: Georgia
Call 911 for the burn
_________________________
1998 Honda Accord EX 2.3L Auto
2009 Scion TC Manual

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#4601009 - 12/11/17 07:43 PM Re: WIX tech line phone number ? [Re: Rand]
Spartanfool Offline


Registered: 02/10/08
Posts: 267
Loc: Michigan
Originally Posted By: Rand
I wont post it because they dont deserve your trolling instead.
I give you this 1877 number that wont leave me alone.. troll them please.

877-470-1625


Looks like the Bank of America credit card welcome number. Did you get a new card?

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#4601031 - 12/11/17 08:15 PM Re: WIX tech line phone number ? [Re: Merkava_4]
Bandito440 Offline


Registered: 02/13/12
Posts: 3855
Loc: NEUS
(559) 850-3473
_________________________
'14 Grand Cherokee EcoDiesel
Rotella T6 5w-40 & OEM filter

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#4601056 - 12/11/17 08:40 PM Re: WIX tech line phone number ? [Re: Merkava_4]
2015_PSD Offline


Registered: 09/26/10
Posts: 7368
Loc: SE Texas
867-5309
_________________________
2018 MB AMG GLC43 3.0L Coupe - Castrol 0W-40/Purflux
2018 MB C300 2.0L - M1 0W-40/OEM
2015 F-250 6.7L PS Diesel - Delo 15W-40/CQ Blue
2014 Explorer 3.5L Limited - M1 AFE 0W-20/FU

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#4601062 - 12/11/17 08:55 PM Re: WIX tech line phone number ? [Re: Merkava_4]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17934
Loc: PNW
Originally Posted By: Merkava_4
What is it ? I'm going to call Wix tomorrow and tell them there's a guy on BITOG named ZeeOSix that's wrecking havoc on their public relations. If they go bankrupt, you know who to blame! grin2


How long have you been using the internet? laugh Took me 20 seconds to find the WIX website and their contact info. Scroll to the bottom of the page.

http://www.wixfilters.com/ContactUS.aspx

The only one's to blame are the designers of the XP. grin

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#4601141 - 12/11/17 10:43 PM Re: WIX tech line phone number ? [Re: ZeeOSix]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
ok what's that standard called that Fram tests the efficiency of their filters to ?

I want to make sure Fram and Wix are on the same page when I talk to the tech. grin2

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#4601144 - 12/11/17 10:47 PM Re: WIX tech line phone number ? [Re: Merkava_4]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17934
Loc: PNW
Originally Posted By: Merkava_4
ok what's that standard called that Fram tests the efficiency of their filters to ?

I want make sure Fram and Wix are on the same page. grin2


Ask WIX what the XP efficiency is per ISO 4548-12. Based on the other thread going on, they will probably now tell you 99% @ 35 microns instead of 50% @ 20 microns like they use say. Or they might tell you (like they told me when I called 1+ year ago) that the test method is "proprietary information", which was a big crock if they actually used ISO 4548-12.

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#4601169 - 12/11/17 11:38 PM Re: WIX tech line phone number ? [Re: ZeeOSix]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
Originally Posted By: ZeeOSix
Ask WIX what the XP efficiency is per ISO 4548-12. Based on the other thread going on, they will probably now tell you 99% @ 35 microns instead of 50% @ 20 microns like they use say. Or they might tell you (like they told me when I called 1+ year ago) that the test method is "proprietary information", which was a big crock if they actually used ISO 4548-12.


I ran a Google search trying to find some information that describes how the ISO 4548-12 test is done, but I found nothing. Surprising because I expected to find a PDF that describes the test in great detail.

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#4601209 - 12/12/17 03:19 AM Re: WIX tech line phone number ? [Re: Merkava_4]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17934
Loc: PNW
Originally Posted By: Merkava_4
Originally Posted By: ZeeOSix
Ask WIX what the XP efficiency is per ISO 4548-12. Based on the other thread going on, they will probably now tell you 99% @ 35 microns instead of 50% @ 20 microns like they use say. Or they might tell you (like they told me when I called 1+ year ago) that the test method is "proprietary information", which was a big crock if they actually used ISO 4548-12.


I ran a Google search trying to find some information that describes how the ISO 4548-12 test is done, but I found nothing. Surprising because I expected to find a PDF that describes the test in great detail.

It's out there. I found a PDF of the whole test procedure last week. Search again.

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#4601224 - 12/12/17 04:54 AM Re: WIX tech line phone number ? [Re: Merkava_4]
dlundblad Offline


Registered: 09/30/13
Posts: 10214
Loc: Indiana
This should be interesting.
_________________________
03 Jeep WJ 4.0 199k Castrol Edge 10w40 HM Fram XG16
02 Volvo S60 2.4T 177k M1 0w40 Mahle OX149D
97 Chevy Blazer 4.3 149k Rotella T5 10w30 Supertech ST3980


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#4601227 - 12/12/17 04:56 AM Re: WIX tech line phone number ? [Re: Merkava_4]
dnewton3 Online   content



Registered: 05/14/07
Posts: 7410
Loc: Indianapolis, IN
Good luck with the endeavor.

I've called, and emailed, in the past and been VERY (actually INCREDIBLY) disappointed in their "tech" line, which is actually just a group of low-wage folks answering questions with boiler-plate one-size-fits-all answers off a computer screen.

But if one must experience this for oneself, by all means, have at it!


Edited by dnewton3 (12/12/17 04:57 AM)
_________________________
The act of preventative maintenance, in and of itself, is FAR MORE important than brand/grade/base choices among lubes and filters.
- under maintaining something is akin to abuse/neglect; that can kill equipment by shortening the lifespan
- over maintaining something has never been proven to be anything but a waste of time and money

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#4607455 - 12/18/17 04:20 PM Re: WIX tech line phone number ? [Re: dnewton3]
Garak Offline


Registered: 12/05/09
Posts: 24779
Loc: Regina, Saskatchewan, Canada
Originally Posted By: dnewton3
I've called, and emailed, in the past and been VERY (actually INCREDIBLY) disappointed in their "tech" line, which is actually just a group of low-wage folks answering questions with boiler-plate one-size-fits-all answers off a computer screen.

Ironically, I'm sure their tech line is staffed by the least technically proficient people on staff. wink
_________________________
Plain, simple Garak.

2008 Infiniti G37 - Shell ROTELLA T6 Multi-Vehicle 5w-30, NAPA Gold 7356
1984 F-150 4.9L - Quaker State GB 10w-30, Wix 51515

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#4607673 - 12/18/17 08:28 PM Re: WIX tech line phone number ? [Re: Merkava_4]
ZeeOSix Offline


Registered: 07/22/10
Posts: 17934
Loc: PNW
Guess Merk never made the call since he's not given any report of what he heard on the phone from WIX.

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