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appointment only repair shop? What's the purpose? #4594730
12/05/17 09:31 AM
12/05/17 09:31 AM
Joined: Nov 2009
Posts: 4,941
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP
Joined: Nov 2009
Posts: 4,941
Houston, Texas
Why would a repair shop make you setup an appointment to come in?


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594733
12/05/17 09:33 AM
12/05/17 09:33 AM
Joined: Nov 2009
Posts: 4,941
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP
Joined: Nov 2009
Posts: 4,941
Houston, Texas
I guess it's so you don't have to leave your car there for a week for them to get to it, but if you have a blown engine or something like that, they won't be able to fix it that day anyways I would think. My main question is how do they get the parts to get you back and running the same day. My local dealer never has anything in stock other than maintenance items like fuel filters. etc.

Last edited by motor_oil_madman; 12/05/17 09:36 AM.

2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594737
12/05/17 09:34 AM
12/05/17 09:34 AM
Joined: Nov 2008
Posts: 3,155
Oshawa, Ontario Canada
JC1 Offline
JC1  Offline
Joined: Nov 2008
Posts: 3,155
Oshawa, Ontario Canada
So they can run smoothly and not upset people who drop in and expect that a busy shop fix their car properly when they are busy.

If it's a good shop I'm sure they are always busy with plenty of work for them. It's also probably to weed out the poor customers that expect fast and good service for cheap.

Last edited by JC1; 12/05/17 09:35 AM.

2015 Grand Caravan SXT Plus 5w-20 PPPP/Fram Ultra Filter
1997 Honda Civic CX 5w-30 Shell Conventional/Fram Ultra Filter
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594741
12/05/17 09:35 AM
12/05/17 09:35 AM
Joined: May 2009
Posts: 12,186
N.H, U.S.A.
ARCOgraphite Offline
ARCOgraphite  Offline
Joined: May 2009
Posts: 12,186
N.H, U.S.A.
I have 5 bays and 7 mechanics. One bay is usually open, Come in ANYTIME.

135 bucks an hour.

That's why.

Last edited by ARCOgraphite; 12/05/17 09:35 AM.

2014 Nissan Rogue S CVT, OC#9 41392mi-QSUD10W30 + M110A CHAMP Filter; 2017 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594743
12/05/17 09:36 AM
12/05/17 09:36 AM
Joined: May 2009
Posts: 12,186
N.H, U.S.A.
ARCOgraphite Offline
ARCOgraphite  Offline
Joined: May 2009
Posts: 12,186
N.H, U.S.A.
You are SOOOO SPECIAL they will fix YOUR TRUCK first smile


2014 Nissan Rogue S CVT, OC#9 41392mi-QSUD10W30 + M110A CHAMP Filter; 2017 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594744
12/05/17 09:36 AM
12/05/17 09:36 AM
Joined: Jul 2012
Posts: 376
Michigan
khittner Offline
khittner  Offline
Joined: Jul 2012
Posts: 376
Michigan
They do that to manage staffing costs; having mechanics idling around waiting for drop-in business is expensive. For very small shops, it's the only way a 1-3 man business can manage its workflow, assuming that demand for its service work exceeds supply.

Re: appointment only repair shop? What's the purpose? [Re: ARCOgraphite] #4594753
12/05/17 09:45 AM
12/05/17 09:45 AM
Joined: Nov 2009
Posts: 4,941
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP
Joined: Nov 2009
Posts: 4,941
Houston, Texas
Originally Posted By: ARCOgraphite
You are SOOOO SPECIAL they will fix YOUR TRUCK first smile


Well if I'm going to setup an appoint a week ahead of time I would hope so.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594761
12/05/17 09:54 AM
12/05/17 09:54 AM
Joined: Dec 2014
Posts: 388
Minnesota
2010Civic Offline
2010Civic  Offline
Joined: Dec 2014
Posts: 388
Minnesota
$135/hour? I'm so glad I can do everything on a car myself!


2010 Honda Civic LX
Valvoline SynPower 5w-20 - Honda oil filter
58,500 miles
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594762
12/05/17 09:55 AM
12/05/17 09:55 AM
Joined: Jun 2015
Posts: 4,225
New England
Virtus_Probi Offline
Virtus_Probi  Offline
Joined: Jun 2015
Posts: 4,225
New England
Do you expect to walk into your doctor's office without calling ahead and see the doc immediately?
I'm lucky if I get seen without half an hour of an appointment unless I can get my preferred slot of right when the office opens.

Look, you can probably walk into CVS and get a flu shot without waiting, just like you can probably drive to Jiffy Lube and get your oil done without a long wait. Anything more complicated for your or your car's health and you need an appointment, although you can go to the ER for yourself and pay through the nose and probably still wait if you're not on the brink of death. Are there ERs for cars???


2014 Forester XT, 86000 miles
Last Change;
M1 5W30 d1G2
Tokyo Roki 15208AA170 filter
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594764
12/05/17 09:58 AM
12/05/17 09:58 AM
Joined: Oct 2015
Posts: 2,651
Balearic Islands , Spain
FordCapriDriver Offline
FordCapriDriver  Offline
Joined: Oct 2015
Posts: 2,651
Balearic Islands , Spain
I want to be able to walk into a shop and have someone to talk to, i personally would not go anywhere where i needed an appointment just to talk...
Now after having talked with a mechanic i am fine with the mechanic saying, bring me your car x day at x hour.


1975 Ford Capri II Ghia 3000 V6, - Shell Helix HX3 20W-50 w/ 20% Rimula R4X 15W-40 HDEO.

1988 Ford Escort Mk4 Xr3i Cabrio, - Shell Rimula R4X 15W-40, w/ 30% Helix 3 20W-50.
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594767
12/05/17 10:00 AM
12/05/17 10:00 AM
Joined: Jun 2003
Posts: 10,423
Illinois
javacontour Offline
javacontour  Offline
Joined: Jun 2003
Posts: 10,423
Illinois
They probably do keep some slack in the schedule for when someone's car doesn't start or something.

I normally make an appointment for work that can be scheduled such as fixing an A/C system, or new struts, etc.

But when my old Protege5 wouldn't start 50 miles from home, I was able to get it towed to my mechanic without any drama.

I would imaging scheduling is akin to triage in a hospital. More serious cases, like a no-start may get to go ahead of a squeaky exhaust system.


network down, IP packets delivered via UPS -BOFH
Re: appointment only repair shop? What's the purpose? [Re: Virtus_Probi] #4594772
12/05/17 10:05 AM
12/05/17 10:05 AM
Joined: Nov 2017
Posts: 19
Ohio
izz Offline
izz  Offline
Joined: Nov 2017
Posts: 19
Ohio
Originally Posted By: Virtus_Probi
Do you expect to walk into your doctor's office without calling ahead and see the doc immediately?
I'm lucky if I get seen without half an hour of an appointment unless I can get my preferred slot of right when the office opens.

Look, you can probably walk into CVS and get a flu shot without waiting, just like you can probably drive to Jiffy Lube and get your oil done without a long wait. Anything more complicated for your or your car's health and you need an appointment, although you can go to the ER for yourself and pay through the nose and probably still wait if you're not on the brink of death. Are there ERs for cars???



I avoid paying through the nose if I have a heart attack by setting up a dr appointment each day and then keep rescheduling it daily

ER for cars is called rent a car, or share car with wife or SO for a week, or your buddy loaning you a spare car he has, or uber, or something, your car won't die if you have a bad wheel bearing and you keep it parked for a week, although letting those Priuses sit with a bad battery will do some crazy damage I heard.

Re: appointment only repair shop? What's the purpose? [Re: khittner] #4594777
12/05/17 10:10 AM
12/05/17 10:10 AM
Joined: Dec 2016
Posts: 6,226
Waco, TX
Linctex Offline
Linctex  Offline
Joined: Dec 2016
Posts: 6,226
Waco, TX
Originally Posted By: khittner
They do that to manage staffing costs; having mechanics idling around waiting for drop-in business is expensive. For very small shops, it's the only way a 1-3 man business can manage its workflow, assuming that demand for its service work exceeds supply.


In that case, you say "drop off when convenient" but make SURE you say "we won't start working on it until later/tomorrow"


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman] #4594781
12/05/17 10:15 AM
12/05/17 10:15 AM
Joined: Dec 2014
Posts: 1,671
'murica
Ethan1 Offline
Ethan1  Offline
Joined: Dec 2014
Posts: 1,671
'murica
Originally Posted By: motor_oil_madman
Why would a repair shop make you setup an appointment to come in?


Why would a doctor make you set up an appointment?

Why would a financial advisor make you set up an appointment?

Why would a lawyer make you set up an appointment?

Re: appointment only repair shop? What's the purpose? [Re: Ethan1] #4594786
12/05/17 10:16 AM
12/05/17 10:16 AM
Joined: Nov 2017
Posts: 19
Ohio
izz Offline
izz  Offline
Joined: Nov 2017
Posts: 19
Ohio
Originally Posted By: Ethan1
Originally Posted By: motor_oil_madman
Why would a repair shop make you setup an appointment to come in?


Why would a doctor make you set up an appointment?

Why would a financial advisor make you set up an appointment?

Why would a lawyer make you set up an appointment?


so he can prepare the list of ways to screw you.

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