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#4594730 - 12/05/17 08:31 AM appointment only repair shop? What's the purpose?
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4842
Loc: Houston, Texas
Why would a repair shop make you setup an appointment to come in?
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2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4594733 - 12/05/17 08:33 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4842
Loc: Houston, Texas
I guess it's so you don't have to leave your car there for a week for them to get to it, but if you have a blown engine or something like that, they won't be able to fix it that day anyways I would think. My main question is how do they get the parts to get you back and running the same day. My local dealer never has anything in stock other than maintenance items like fuel filters. etc.


Edited by motor_oil_madman (12/05/17 08:36 AM)
_________________________
2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4594737 - 12/05/17 08:34 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
JC1 Offline


Registered: 11/29/08
Posts: 3001
Loc: Oshawa, Ontario Canada
So they can run smoothly and not upset people who drop in and expect that a busy shop fix their car properly when they are busy.

If it's a good shop I'm sure they are always busy with plenty of work for them. It's also probably to weed out the poor customers that expect fast and good service for cheap.


Edited by JC1 (12/05/17 08:35 AM)
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#4594741 - 12/05/17 08:35 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
ARCOgraphite Offline


Registered: 05/17/09
Posts: 11964
Loc: N.H, U.S.A.
I have 5 bays and 7 mechanics. One bay is usually open, Come in ANYTIME.

135 bucks an hour.

That's why.


Edited by ARCOgraphite (12/05/17 08:35 AM)
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2014 Nissan Rogue S CVT, OC#9 41392mi-QSUD10W30 + M110A CHAMP Filter; 2017 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter

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#4594743 - 12/05/17 08:36 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
ARCOgraphite Offline


Registered: 05/17/09
Posts: 11964
Loc: N.H, U.S.A.
You are SOOOO SPECIAL they will fix YOUR TRUCK first smile
_________________________
2014 Nissan Rogue S CVT, OC#9 41392mi-QSUD10W30 + M110A CHAMP Filter; 2017 Subaru Crosstrek CVT OC#2 ?? mi-SOA/Idemitsu 0w20 + SOA Filter

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#4594744 - 12/05/17 08:36 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
khittner Offline


Registered: 07/13/12
Posts: 306
Loc: Michigan
They do that to manage staffing costs; having mechanics idling around waiting for drop-in business is expensive. For very small shops, it's the only way a 1-3 man business can manage its workflow, assuming that demand for its service work exceeds supply.

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#4594753 - 12/05/17 08:45 AM Re: appointment only repair shop? What's the purpose? [Re: ARCOgraphite]
motor_oil_madman Offline


Registered: 11/29/09
Posts: 4842
Loc: Houston, Texas
Originally Posted By: ARCOgraphite
You are SOOOO SPECIAL they will fix YOUR TRUCK first smile


Well if I'm going to setup an appoint a week ahead of time I would hope so.
_________________________
2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.


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#4594761 - 12/05/17 08:54 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
2010Civic Offline


Registered: 12/06/14
Posts: 350
Loc: Minnesota
$135/hour? I'm so glad I can do everything on a car myself!
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2010 Honda Civic LX
Valvoline SynPower 5w-20 - Honda oil filter
54,061 miles

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#4594762 - 12/05/17 08:55 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
Virtus_Probi Offline


Registered: 06/25/15
Posts: 3970
Loc: New England
Do you expect to walk into your doctor's office without calling ahead and see the doc immediately?
I'm lucky if I get seen without half an hour of an appointment unless I can get my preferred slot of right when the office opens.

Look, you can probably walk into CVS and get a flu shot without waiting, just like you can probably drive to Jiffy Lube and get your oil done without a long wait. Anything more complicated for your or your car's health and you need an appointment, although you can go to the ER for yourself and pay through the nose and probably still wait if you're not on the brink of death. Are there ERs for cars???
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#4594764 - 12/05/17 08:58 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
FordCapriDriver Offline


Registered: 10/22/15
Posts: 2378
Loc: Balearic Islands , Spain
I want to be able to walk into a shop and have someone to talk to, i personally would not go anywhere where i needed an appointment just to talk...
Now after having talked with a mechanic i am fine with the mechanic saying, bring me your car x day at x hour.
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1975 Ford Capri II Ghia 3000 V6, - Valvoline VR1 20W-50
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#4594767 - 12/05/17 09:00 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
javacontour Offline


Registered: 06/26/03
Posts: 10306
Loc: Illinois
They probably do keep some slack in the schedule for when someone's car doesn't start or something.

I normally make an appointment for work that can be scheduled such as fixing an A/C system, or new struts, etc.

But when my old Protege5 wouldn't start 50 miles from home, I was able to get it towed to my mechanic without any drama.

I would imaging scheduling is akin to triage in a hospital. More serious cases, like a no-start may get to go ahead of a squeaky exhaust system.
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#4594772 - 12/05/17 09:05 AM Re: appointment only repair shop? What's the purpose? [Re: Virtus_Probi]
izz Offline


Registered: 11/24/17
Posts: 19
Loc: Ohio
Originally Posted By: Virtus_Probi
Do you expect to walk into your doctor's office without calling ahead and see the doc immediately?
I'm lucky if I get seen without half an hour of an appointment unless I can get my preferred slot of right when the office opens.

Look, you can probably walk into CVS and get a flu shot without waiting, just like you can probably drive to Jiffy Lube and get your oil done without a long wait. Anything more complicated for your or your car's health and you need an appointment, although you can go to the ER for yourself and pay through the nose and probably still wait if you're not on the brink of death. Are there ERs for cars???



I avoid paying through the nose if I have a heart attack by setting up a dr appointment each day and then keep rescheduling it daily

ER for cars is called rent a car, or share car with wife or SO for a week, or your buddy loaning you a spare car he has, or uber, or something, your car won't die if you have a bad wheel bearing and you keep it parked for a week, although letting those Priuses sit with a bad battery will do some crazy damage I heard.

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#4594777 - 12/05/17 09:10 AM Re: appointment only repair shop? What's the purpose? [Re: khittner]
Linctex Offline


Registered: 12/31/16
Posts: 6148
Loc: Waco, TX
Originally Posted By: khittner
They do that to manage staffing costs; having mechanics idling around waiting for drop-in business is expensive. For very small shops, it's the only way a 1-3 man business can manage its workflow, assuming that demand for its service work exceeds supply.


In that case, you say "drop off when convenient" but make SURE you say "we won't start working on it until later/tomorrow"
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#4594781 - 12/05/17 09:15 AM Re: appointment only repair shop? What's the purpose? [Re: motor_oil_madman]
Ethan1 Offline


Registered: 12/29/14
Posts: 1632
Loc: 'murica
Originally Posted By: motor_oil_madman
Why would a repair shop make you setup an appointment to come in?


Why would a doctor make you set up an appointment?

Why would a financial advisor make you set up an appointment?

Why would a lawyer make you set up an appointment?

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#4594786 - 12/05/17 09:16 AM Re: appointment only repair shop? What's the purpose? [Re: Ethan1]
izz Offline


Registered: 11/24/17
Posts: 19
Loc: Ohio
Originally Posted By: Ethan1
Originally Posted By: motor_oil_madman
Why would a repair shop make you setup an appointment to come in?


Why would a doctor make you set up an appointment?

Why would a financial advisor make you set up an appointment?

Why would a lawyer make you set up an appointment?


so he can prepare the list of ways to screw you.

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