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DT certs . have you had to use them? #4586224
11/27/17 01:53 AM
11/27/17 01:53 AM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 605
Washington for now
i bought them in the past and never used them. stop buying them the last couple of sets of tires. from my understanding if one were to claim on it they had to pay for new mounting and balance and a new cert. this sound correct?

So what has your experience with then certs been. has buying them paid off for you?

Re: DT certs . have you had to use them? [Re: WhyMe] #4586225
11/27/17 01:56 AM
11/27/17 01:56 AM
Joined: Nov 2008
Posts: 9,046
Phoenix
dishdude Online content
dishdude  Online Content
Joined: Nov 2008
Posts: 9,046
Phoenix
I've never purchased them and never had a need to use one if I had.


2018 Challenger SRT
Re: DT certs . have you had to use them? [Re: dishdude] #4586228
11/27/17 02:02 AM
11/27/17 02:02 AM
Joined: Sep 2010
Posts: 7,007
Texas
4WD Offline
4WD  Offline
Joined: Sep 2010
Posts: 7,007
Texas
Have purchased many finally thought they should replace a clear case road hazard tire a few months back and a big resounding NO from Dumbstruck Tire I bought the replacement tire with the 5th tire still in the back of CUV

Adios DT

Last edited by 4WD; 11/27/17 02:03 AM.
Re: DT certs . have you had to use them? [Re: WhyMe] #4586266
11/27/17 05:41 AM
11/27/17 05:41 AM
Joined: Oct 2008
Posts: 12,471
The Old North State
Sayjac Offline
Sayjac  Offline
Joined: Oct 2008
Posts: 12,471
The Old North State
Quote:
... from my understanding if one were to claim on it they had to pay for new mounting and balance and a new cert. this sound correct?

Incorrect. With the cert you get a new tire and pay for a 'new' cert on the new tire (if you choose) and the tire disposal fee. You do not pay for mounting and balancing. Same as getting a punctured tire in a repairable area fixed at DT, there's no charge for that no matter where the tire was purchased. That includes removing the tire from the wheel, RMA procedure repair, mounting and balancing.

Normally I do not purchase the certs because 'ime' DT is excellent about honoring roadhazard replacement as part of the prorated tire treadwear warranty. I've even had them do it that on two OE tires. Got a new tire at an adjusted/prorated price. With the prorated replacment one does pay for mounting and balancing of the tire.

I did purchase the certs on a current set of RT43s that I needed to purchase outside of a promotional period. I included them as part of the negotiation on the total price. I used a cert on one tire that got an industrial type staple in the sidewall. The procedure was as described.

Re: DT certs . have you had to use them? [Re: WhyMe] #4586300
11/27/17 07:38 AM
11/27/17 07:38 AM
Joined: Jul 2009
Posts: 601
texas
danez_yoda Offline
danez_yoda  Offline
Joined: Jul 2009
Posts: 601
texas
Yup. Never a problem with DT or road hazard repair. If it in the last block from either side wall or on the sidewall otself, the replace. Theres evena sign in the building showing you a picture of it.

Re: DT certs . have you had to use them? [Re: danez_yoda] #4586344
11/27/17 09:15 AM
11/27/17 09:15 AM
Joined: Jul 2012
Posts: 377
Michigan
khittner Offline
khittner  Offline
Joined: Jul 2012
Posts: 377
Michigan
I buy the certs on expensive, long-tread-warranty all-season tires, and I've used them a couple of times. In my experiences with DT, I've never had a quibble from them about replacement or the associated mounting expenses. By the written terms of the certs' agreement, the policy only lasts for 3 years, but that's not how the DTs in my area handle them; I've never had an issue getting a replacement on a certed tire that was more than 3 years old. Spending $800+ on a set of tires that may go 5-7 years makes a $65 insurance policy seem OK to me. But I may get better service than most because, with 4 vehicles, all with snow tires and wheels, and all of which get brought in for religious rotations, I'm a pretty regular face in our closest DT

Re: DT certs . have you had to use them? [Re: WhyMe] #4586360
11/27/17 09:34 AM
11/27/17 09:34 AM
Joined: Sep 2010
Posts: 7,560
SE Texas
2015_PSD Offline
2015_PSD  Offline
Joined: Sep 2010
Posts: 7,560
SE Texas
Yes; I buy them and have had to use them on some 18" and 20" tires which are not cheap. They have paid for themselves many times over.


2018 MB AMG GLC43 3.0L Coupe - Castrol 0W-40/Purflux
2018 MB C300 2.0L - M1 0W-40/OEM
2015 F-250 6.7L PS Diesel - Delo 15W-40/CQ Blue
2014 Explorer 3.5L Limited - M1 AFE 0W-20/FU
Re: DT certs . have you had to use them? [Re: WhyMe] #4586488
11/27/17 12:03 PM
11/27/17 12:03 PM
Joined: Dec 2014
Posts: 1,256
California
Vuflanovsky Offline
Vuflanovsky  Offline
Joined: Dec 2014
Posts: 1,256
California
I've bought certificates from DT on two occasions but didn't have to use them in either case over the life of the certificates. I can say that a road hazard type incident happens to me about once a decade, so I don't find them particularly beneficial. In early 2017, I had a nail in the sidewall shoulder of a tire and the certificate had expired 8 months earlier. That's been my experience...if you don't normally have issues of these types or your tires aren't expensive to replace, I think I'd forego the certificates. YMMV.

In my case, the certificates cost more than 50% of a new tire and I didn't use them over the two 3 year periods the certs were good for. On that count, I didn't find them particularly advantageous...and if the same thing happened again I'd probably just take my chances.


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