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Did DT give you any issues when you brought your #4581126
11/21/17 03:10 PM
11/21/17 03:10 PM
Joined: Dec 2012
Posts: 653
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 653
Washington for now
DTD to have them mounted? i am going to buy the RT43 from DTD. I know that DT will install them , but i can never understand the relationship between them.

So did DT give you any grief when you brought in your DTD tires? i was also thinking of taking them to Costco , but with them i would get no warranty

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581130
11/21/17 03:15 PM
11/21/17 03:15 PM
Joined: Jan 2008
Posts: 11,084
OH
SatinSilver Offline
SatinSilver  Offline
Joined: Jan 2008
Posts: 11,084
OH
I haven't read or heard of them giving any grief to anyone. All they do is sell and install tires so they're pretty good at it. I also think you may get special pricing since you bought them from their sister company. Versus buying them from Tirerack, Simpletire etc where they would charge more.

Same parent company just two different divisions.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581136
11/21/17 03:19 PM
11/21/17 03:19 PM
Joined: Sep 2004
Posts: 22,098
Orlando, FL
Mr Nice Offline
Mr Nice  Offline
Joined: Sep 2004
Posts: 22,098
Orlando, FL
No problems.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581143
11/21/17 03:32 PM
11/21/17 03:32 PM
Joined: Nov 2008
Posts: 9,391
Phoenix
dishdude Offline
dishdude  Offline
Joined: Nov 2008
Posts: 9,391
Phoenix
You can order them at the store, have them shipped there and avoid hauling them.


2018 Challenger SRT 392 PUP 0w-40 Wix 57899XP
2018 GTI
Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581160
11/21/17 03:49 PM
11/21/17 03:49 PM
Joined: Dec 2005
Posts: 10,474
Upper Midwest
kschachn Online content
kschachn  Online Content
Joined: Dec 2005
Posts: 10,474
Upper Midwest
Originally Posted By: WhyMe
i was also thinking of taking them to Costco , but with them i would get no warranty

The tire warranty is independent of the place of installation, and Costco should warranty the installation itself. Have they told you that there would be no warranty? If so, on what? The tires or the installation?


1994 BMW 530i, 240K
1996 Honda Accord, 268K
1999 Toyota Sienna, 408K
2000 Toyota ECHO, 280K
Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581163
11/21/17 03:52 PM
11/21/17 03:52 PM
Joined: Dec 2002
Posts: 6,604
Huntington Beach, CA
tenderloin Offline
tenderloin  Offline
Joined: Dec 2002
Posts: 6,604
Huntington Beach, CA
No problems. Logged the tires into their system as if I bought the tires from there...my local Americas Tire store. No need to go anywhere else for mounting.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581173
11/21/17 04:19 PM
11/21/17 04:19 PM
Joined: Jun 2014
Posts: 2,830
Phoenix, Arizona - USA
SirTanon Online content
SirTanon  Online Content
Joined: Jun 2014
Posts: 2,830
Phoenix, Arizona - USA
Never once had a problem with DT doing that, whether I bought the tires from DTD, or from some other source, like Amazon or even CL. They've always been very customer service oriented.


2010 Ford Fusion SE - 2.5 liter/6F35 Trans - 268,000mi
2014 Nissan Altima SL - 2.5 liter/CVT - 61,000mi
Re: Did DT give you any issues when you brought your [Re: dishdude] #4581178
11/21/17 04:26 PM
11/21/17 04:26 PM
Joined: Aug 2011
Posts: 2,126
Lakeside, CA
Blkstanger Offline
Blkstanger  Offline
Joined: Aug 2011
Posts: 2,126
Lakeside, CA
Originally Posted By: dishdude
You can order them at the store, have them shipped there and avoid hauling them.
That's what I did with the last set I bought. As a matter of fact, I just called them on the phone and never left my chair.


99 Jeep WJ 4.7 192,000 Maxlife 10w30, Fram Ultra.
Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581224
11/21/17 05:21 PM
11/21/17 05:21 PM
Joined: Feb 2013
Posts: 11,180
Phoenix, AZ
Nick1994 Offline
Nick1994  Offline
Joined: Feb 2013
Posts: 11,180
Phoenix, AZ
Yes. Summer 2016 I ordered Cooper CS5 tires for my grandmotherís 2014 Grand Caravan. Took the tires in to get them mounted and they charged me extra for being a plus size wheel. I told them their website said $16 but they said thatís if you buy it from them, that DTD is a separate company, technically a competitor. I wasnít happy but paid it anyways. Also, bought the TPMS rebuild kits and they never came with the tires. The DT store did that for free though.

When she hit a curb and blew out the tire, that store charged us for a new certificate and also for mounting and balancing (which should have been free).

Then she did that again and I took it to another location and they just charged for a new certificate.

Never again will I use DTD.


2015 Hyundai Sonata 2.4L 89k Motorcraft Synthetic Blend 5w30 & OEM
2000 Toyota Camry 2.2L 232k Valvoline 5w30 & Fram Ultra
1996 Jeep Cherokee 4.0L 148k Mobil 1 HM 10w40 & Fram Ultra
Re: Did DT give you any issues when you brought your [Re: Nick1994] #4581256
11/21/17 05:54 PM
11/21/17 05:54 PM
Joined: Dec 2012
Posts: 653
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 653
Washington for now
Originally Posted By: Nick1994
Yes. Summer 2016 I ordered Cooper CS5 tires for my grandmotherís 2014 Grand Caravan. Took the tires in to get them mounted and they charged me extra for being a plus size wheel. I told them their website said $16 but they said thatís if you buy it from them, that DTD is a separate company, technically a competitor. I wasnít happy but paid it anyways. Also, bought the TPMS rebuild kits and they never came with the tires. The DT store did that for free though.

When she hit a curb and blew out the tire, that store charged us for a new certificate and also for mounting and balancing (which should have been free).

Then she did that again and I took it to another location and they just charged for a new certificate.

Never again will I use DTD.


and thats the weirdness. they run the same promotions and same financing ,but are separarte entity? on the costco, the guy just said that after you are out the door you are on your own when it comes to warranty. did not ask about if the install included rebalance and rotation . i will ask them next time.

i have bought enough of those DT certs to buy a few tires. not once have i had to use it. i just don't buy them anymore. i noticed that they don't charge for the tpms kits anymore but raised the cost of balancing about the same amount .

Last edited by WhyMe; 11/21/17 05:58 PM.
Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581278
11/21/17 06:22 PM
11/21/17 06:22 PM
Joined: Dec 2002
Posts: 6,604
Huntington Beach, CA
tenderloin Offline
tenderloin  Offline
Joined: Dec 2002
Posts: 6,604
Huntington Beach, CA
They are the same company. Some individual managers/employees get their panties in a wad because you bought online. Not every online price is lower. My dealer logged the tires into the system as if I bought them there. I paid for balance and mounting. When I took my vehicles in for rotation and re-balance I was treated the same as my vehicles with tires bought in house. Don't let them [censored] you.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581280
11/21/17 06:25 PM
11/21/17 06:25 PM
Joined: Jun 2004
Posts: 255
Athens, GA
ctechbob Offline
ctechbob  Offline
Joined: Jun 2004
Posts: 255
Athens, GA
I've never had a problem with the store in Loganville, GA. Always treated me as if I bought the tires there. Buying in the store isn't usually an option since I will go ahead and buy the tires while there on sale if I know I'm going to need them in the next 6 months or so and then take them to get mounted when it comes time to do so.


2008 Acura TL Type S - 154k
2003 Honda Accord V6 - 207k
2000 Honda Accord I4 - 311k
Current Oil - Milesyn SXR5W30
Current Filter - Partsmaster 61334
Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581286
11/21/17 06:29 PM
11/21/17 06:29 PM
Joined: Nov 2017
Posts: 683
South Carolina
eyeofthetiger Offline
eyeofthetiger  Offline
Joined: Nov 2017
Posts: 683
South Carolina
I brought wheels that I bought from Tire Rack, and DT was happy to take my money to install them. DT is one of the few places that I trust to touch my cars, and the only place that I go for wheel and tire work.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4581629
11/22/17 06:22 AM
11/22/17 06:22 AM
Joined: Oct 2008
Posts: 12,768
The Old North State
Sayjac Offline
Sayjac  Offline
Joined: Oct 2008
Posts: 12,768
The Old North State
As I have DT stores nearby, I've never purchased from DTD. As noted, I'd think as long as your money is green or your CC good, they will do the installation services. That said, I'm sure b&m DT would 'prefer' to have the tire purchase with the store, and get credit for the sale too. As they are going to be the ones to service the tires and warranty after the sale, that's my preference too. So when the DTD price has been lower, I've had my local store match the DTD price even with no tax. YMMV on that. But even if not exactly matched, for the reasons noted I'd be willing to pay a tad more for the relationship with the local store. Just me.

Re: Did DT give you any issues when you brought your [Re: WhyMe] #4582062
11/22/17 03:38 PM
11/22/17 03:38 PM
Joined: Dec 2012
Posts: 653
Washington for now
WhyMe Offline OP
WhyMe  Offline OP
Joined: Dec 2012
Posts: 653
Washington for now
So i went to Costco to ask about the install. the guy i talked to told me that there is no services after the intial install . the dude was kinda a funny guy and i don't believe him. the install sign does not say anything about the need to buy the tires there .

Last edited by WhyMe; 11/22/17 03:39 PM.
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