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#4581126 - 11/21/17 03:10 PM Did DT give you any issues when you brought your
WhyMe Offline


Registered: 12/18/12
Posts: 549
Loc: Washington for now
DTD to have them mounted? i am going to buy the RT43 from DTD. I know that DT will install them , but i can never understand the relationship between them.

So did DT give you any grief when you brought in your DTD tires? i was also thinking of taking them to Costco , but with them i would get no warranty

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#4581130 - 11/21/17 03:15 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
SatinSilver Offline


Registered: 01/24/08
Posts: 10342
Loc: OH
I haven't read or heard of them giving any grief to anyone. All they do is sell and install tires so they're pretty good at it. I also think you may get special pricing since you bought them from their sister company. Versus buying them from Tirerack, Simpletire etc where they would charge more.

Same parent company just two different divisions.

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#4581136 - 11/21/17 03:19 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
Mr Nice Offline


Registered: 09/12/04
Posts: 21375
Loc: Orlando, FL
No problems.

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#4581143 - 11/21/17 03:32 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
dishdude Online   content


Registered: 11/14/08
Posts: 8839
Loc: Phoenix
You can order them at the store, have them shipped there and avoid hauling them.
_________________________
2018 Challenger SRT

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#4581160 - 11/21/17 03:49 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
kschachn Online   content


Registered: 12/26/05
Posts: 9535
Loc: Upper Midwest
Originally Posted By: WhyMe
i was also thinking of taking them to Costco , but with them i would get no warranty

The tire warranty is independent of the place of installation, and Costco should warranty the installation itself. Have they told you that there would be no warranty? If so, on what? The tires or the installation?
_________________________
1994 BMW 530i, 227K
1996 Honda Accord, 262K
1999 Toyota Sienna, 397K
2000 Toyota ECHO, 267K

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#4581163 - 11/21/17 03:52 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
tenderloin Offline


Registered: 12/16/02
Posts: 6536
Loc: Huntington Beach, CA
No problems. Logged the tires into their system as if I bought the tires from there...my local Americas Tire store. No need to go anywhere else for mounting.

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#4581173 - 11/21/17 04:19 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
SirTanon Offline


Registered: 06/23/14
Posts: 2258
Loc: Phoenix, Arizona - USA
Never once had a problem with DT doing that, whether I bought the tires from DTD, or from some other source, like Amazon or even CL. They've always been very customer service oriented.
_________________________
2010 Ford Fusion SE - 2.5 liter/6F35 Trans - 258,000mi
2014 Nissan Altima SL - 2.5 liter/CVT - 55,000mi

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#4581178 - 11/21/17 04:26 PM Re: Did DT give you any issues when you brought your [Re: dishdude]
Blkstanger Offline


Registered: 08/13/11
Posts: 1975
Loc: Lakeside, CA
Originally Posted By: dishdude
You can order them at the store, have them shipped there and avoid hauling them.
That's what I did with the last set I bought. As a matter of fact, I just called them on the phone and never left my chair.
_________________________
99 Jeep WJ 4.7 186,000 Maxlife 10w30, Fram Ultra.

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#4581224 - 11/21/17 05:21 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
Nick1994 Offline


Registered: 02/19/13
Posts: 10316
Loc: Phoenix, AZ
Yes. Summer 2016 I ordered Cooper CS5 tires for my grandmotherís 2014 Grand Caravan. Took the tires in to get them mounted and they charged me extra for being a plus size wheel. I told them their website said $16 but they said thatís if you buy it from them, that DTD is a separate company, technically a competitor. I wasnít happy but paid it anyways. Also, bought the TPMS rebuild kits and they never came with the tires. The DT store did that for free though.

When she hit a curb and blew out the tire, that store charged us for a new certificate and also for mounting and balancing (which should have been free).

Then she did that again and I took it to another location and they just charged for a new certificate.

Never again will I use DTD.
_________________________
2015 Hyundai Sonata 2.4L 81k Mobil 1 AFE 0w30 & OEM
2000 Toyota Camry 2.2L 229k Valvoline & Fram Ultra
1996 Jeep Cherokee 4.0L 146k Mobil 1 HM 10w40 & Fram Ultra

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#4581256 - 11/21/17 05:54 PM Re: Did DT give you any issues when you brought your [Re: Nick1994]
WhyMe Offline


Registered: 12/18/12
Posts: 549
Loc: Washington for now
Originally Posted By: Nick1994
Yes. Summer 2016 I ordered Cooper CS5 tires for my grandmotherís 2014 Grand Caravan. Took the tires in to get them mounted and they charged me extra for being a plus size wheel. I told them their website said $16 but they said thatís if you buy it from them, that DTD is a separate company, technically a competitor. I wasnít happy but paid it anyways. Also, bought the TPMS rebuild kits and they never came with the tires. The DT store did that for free though.

When she hit a curb and blew out the tire, that store charged us for a new certificate and also for mounting and balancing (which should have been free).

Then she did that again and I took it to another location and they just charged for a new certificate.

Never again will I use DTD.


and thats the weirdness. they run the same promotions and same financing ,but are separarte entity? on the costco, the guy just said that after you are out the door you are on your own when it comes to warranty. did not ask about if the install included rebalance and rotation . i will ask them next time.

i have bought enough of those DT certs to buy a few tires. not once have i had to use it. i just don't buy them anymore. i noticed that they don't charge for the tpms kits anymore but raised the cost of balancing about the same amount .


Edited by WhyMe (11/21/17 05:58 PM)

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#4581278 - 11/21/17 06:22 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
tenderloin Offline


Registered: 12/16/02
Posts: 6536
Loc: Huntington Beach, CA
They are the same company. Some individual managers/employees get their panties in a wad because you bought online. Not every online price is lower. My dealer logged the tires into the system as if I bought them there. I paid for balance and mounting. When I took my vehicles in for rotation and re-balance I was treated the same as my vehicles with tires bought in house. Don't let them [censored] you.

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#4581280 - 11/21/17 06:25 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
ctechbob Offline


Registered: 06/12/04
Posts: 173
Loc: Athens, GA
I've never had a problem with the store in Loganville, GA. Always treated me as if I bought the tires there. Buying in the store isn't usually an option since I will go ahead and buy the tires while there on sale if I know I'm going to need them in the next 6 months or so and then take them to get mounted when it comes time to do so.
_________________________
2008 Acura TL Type S - 140k
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2000 Honda Accord I4 - 300k
Current Oil - Milesyn SXR5W20/5W30
Current Filter - Partsmaster 61334

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#4581286 - 11/21/17 06:29 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
eyeofthetiger Offline


Registered: 11/18/17
Posts: 683
Loc: South Carolina
I brought wheels that I bought from Tire Rack, and DT was happy to take my money to install them. DT is one of the few places that I trust to touch my cars, and the only place that I go for wheel and tire work.

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#4581629 - 11/22/17 06:22 AM Re: Did DT give you any issues when you brought your [Re: WhyMe]
Sayjac Offline


Registered: 10/13/08
Posts: 12338
Loc: The Old North State
As I have DT stores nearby, I've never purchased from DTD. As noted, I'd think as long as your money is green or your CC good, they will do the installation services. That said, I'm sure b&m DT would 'prefer' to have the tire purchase with the store, and get credit for the sale too. As they are going to be the ones to service the tires and warranty after the sale, that's my preference too. So when the DTD price has been lower, I've had my local store match the DTD price even with no tax. YMMV on that. But even if not exactly matched, for the reasons noted I'd be willing to pay a tad more for the relationship with the local store. Just me.

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#4582062 - 11/22/17 03:38 PM Re: Did DT give you any issues when you brought your [Re: WhyMe]
WhyMe Offline


Registered: 12/18/12
Posts: 549
Loc: Washington for now
So i went to Costco to ask about the install. the guy i talked to told me that there is no services after the intial install . the dude was kinda a funny guy and i don't believe him. the install sign does not say anything about the need to buy the tires there .


Edited by WhyMe (11/22/17 03:39 PM)

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