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#4577568 - 11/17/17 09:31 PM Fedex delivered Schaeffer's Oil minus 1 quart
Pajero Offline


Registered: 05/05/12
Posts: 877
Loc: Rio Rancho, NM
I decided to try Schaeffer's oil and found a good price on amazon. Amazon shipped the oil, packaged with vitamins. Fedex delivered the package to the front door without ringing the bell. I observed the box wrapped in clear plastic and saturated with oil. One gallon was short a quart.

I did a return ticket with amazon. Then I thought, how can I ship leaking oil back? I called Amazon and they told me to throw the oil away (I recycle) and cancelled the return. Of course the rep was in India. UPS came to my house today. I asked the driver if I could ship leaking oil and he laughed. He told me that UPS would not have delivered the package.

Amazon was really nice and made things right. *I read another review on amazon stating that Schaeffer's oil leaked three times in a row, via delivery. However; I understand that accidents happen and realize that oil is being transported thousands of miles and through multiple locations. It did not leak from the spout. It was at the seam, so it may have been dropped etc.

Fedex, well WOW!




**Pic is not loading? I will try later....sorry!

Respectfully,

Pajero!
_________________________
Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
K-9-Co-pilot

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#4577603 - 11/17/17 10:09 PM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
2strokeNorthstar Offline


Registered: 07/19/17
Posts: 274
Loc: PR CA, USA
CALL Amazon or chat. They will fix it. Customer service is very good. Especially if a prime member. India? Really? Lately I get people from all over the US. I think the outsource like UBER. People working from home.


Edited by 2strokeNorthstar (11/17/17 10:10 PM)

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#4577647 - 11/18/17 12:06 AM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: 2strokeNorthstar]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
Originally Posted By: 2strokeNorthstar
India? Really?


That happens if you call after U.S. business hours.

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#4577712 - 11/18/17 03:04 AM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
Marco620 Offline


Registered: 02/25/14
Posts: 2195
Loc: Deplorable Kansan,HK fan!
Maybe Fedex was short a qt in their truck and used a qt. Bitog rules say never leave any vehicle untouched for oil shortage.
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2015 Civic 162k mi.0w20 Redline/Archoil,HPS SRI,Yokohama/Moog links Borla Exhaust/Vibrant Resonator/Tein Suspension
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#4577736 - 11/18/17 05:27 AM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
Delta Offline


Registered: 04/20/14
Posts: 1151
Loc: South Central PA
FedEx will not deliver damaged or leaking goods as well. They go to QA and get re-boxed or returned to senders. Guarantee it happened in the delivery truck, I've seen drivers take stuff off the belt and throw them (literally) on the truck...
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#4577786 - 11/18/17 07:30 AM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
Gebo Offline


Registered: 09/18/02
Posts: 2127
Loc: VA
Amazon will fix it. If I am remembering correctly, there is some way to call and they will call you back. But it seems it was difficult finding that number. On the bright side, you will probably get some free oil.

I order directly from Schaeffer and have never had a problem. Of course, to get the best price you have to save up some dollars. Like $375. But you probably know that already.
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#4577965 - 11/18/17 12:02 PM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
Linctex Offline


Registered: 12/31/16
Posts: 6178
Loc: Waco, TX
Originally Posted By: Pajero
One gallon was short a quart.
they told me to throw the oil away (I recycle) and cancelled the return.


You got 3 free quarts of Schaeffer's Oil .... wish that would happen to me....
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(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4577978 - 11/18/17 12:17 PM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Pajero]
CKN Offline


Registered: 10/14/14
Posts: 3709
Loc: Utah
Why does anybody buy oil to be shipped with there are tons of the stuff at Walmart or your local auto parts store.

What a hassle......

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#4578058 - 11/18/17 01:49 PM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: Marco620]
Pajero Offline


Registered: 05/05/12
Posts: 877
Loc: Rio Rancho, NM
Lol!
_________________________
Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
K-9-Co-pilot

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#4578059 - 11/18/17 01:50 PM Re: Fedex delivered Schaeffer's Oil minus 1 quart [Re: CKN]
Pajero Offline


Registered: 05/05/12
Posts: 877
Loc: Rio Rancho, NM
27.00 a gallon for Schaeffer's Oil not a bad price!
_________________________
Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
Fram Ultra/ Snorkel with Pre-filter
K-9-Co-pilot

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