Recent Topics
Pecan Pie Cheesecake Recipe
by GumbyJarvis - 04/06/20 05:03 AM
Dewalt DXCM251 25-Gal Oiled Air Compressor
by The Critic - 04/06/20 03:40 AM
Windows File & Folder Fix Tool
by ZeeOSix - 04/06/20 01:53 AM
$.25 washer fluid at WM
by joel95ex - 04/06/20 12:13 AM
`16 Suburban OLM never tripped due to time
by zfasts03 - 04/05/20 11:26 PM
Straight 30W [Briggs & Stratton] @ Amazon
by SlavaB - 04/05/20 10:56 PM
Bosch 3323 Premium Filter Cut Open
by TrainingPolicy - 04/05/20 10:29 PM
CARQUEST Premium Oil filter 84341 Cut Open
by TrainingPolicy - 04/05/20 10:12 PM
C-1706 SAKURA Cut Open
by QuangTeo - 04/05/20 10:07 PM
Had to smile
by AZjeff - 04/05/20 10:04 PM
Childhood friend dies
by Marco620 - 04/05/20 10:00 PM
Leftover 100LL in vehicle
by PantherFan88 - 04/05/20 09:42 PM
The good old days.:)
by A310 - 04/05/20 09:04 PM
Harvest king switched suppliers confirmed.
by Micahmcmeen - 04/05/20 08:15 PM
Mobile 1 Synthetic 15w/50 - Not what it used to be?
by NorCalHD - 04/05/20 06:21 PM
Bad Rear Brakes- Not obvious
by ford46guy - 04/05/20 05:03 PM
Move car w/ NO coolant?
by SavagePatch - 04/05/20 04:39 PM
VIRGIN BOSCH 3400 CUT OPEN
by 53' Stude - 04/05/20 04:18 PM
First vehicle you ever purchased?
by 53' Stude - 04/05/20 03:56 PM
Newest Members
F7daved, khouan, daniell, carguy1701, London
71106 Registered Users
Who's Online Now
50 registered members (bbhero, BeerCan, 87sammy, AurionX2, Bailes1992, 4 invisible), 878 guests, and 16 spiders.
Key: Admin, Global Mod, Mod
Forum Statistics
Forums67
Topics303,660
Posts5,239,329
Members71,106
Most Online4,538
Jan 20th, 2020
Donate to BITOG
Print Thread
Hop To
All Nippon Airways service on board. #4569806 11/10/17 12:23 PM
Joined: Mar 2017
Posts: 13,045
PimTac Offline OP
OP Offline
Joined: Mar 2017
Posts: 13,045
I have flown with ANA for 4 years now. The cabin service comes across as top notch and super efficient. Some things are surprising though.

During one of the meal services I asked for coffee. ANA has great coffee. It wasnít done yet but they assured me I would be first to get a fresh cup. That is how it happened too. Somehow I must have had a coffee notation on a passenger profile somewhere because since that time , with each meal service, I am asked if I want coffee now. No one else around me is asked that question and no, I am not traveling on special status. These are not the same cabin attendants either.

Do airlines keep such notations on passenger for menial requests like that?


2017 Mazda CX5
Valvoline Advanced Synthetic 0w20
Roki OEM filter.
Re: All Nippon Airways service on board. [Re: PimTac] #4569839 11/10/17 12:43 PM
Joined: Apr 2004
Posts: 8,478
P
pbm Online Content
Online Content
P
Joined: Apr 2004
Posts: 8,478
Sounds like 'profiling'....not good....J/K...


'Journalism is Dead'
Re: All Nippon Airways service on board. [Re: pbm] #4569857 11/10/17 12:52 PM
Joined: Dec 2016
Posts: 9,881
L
Linctex Offline
Offline
L
Joined: Dec 2016
Posts: 9,881
Originally Posted By: pbm
Sounds like 'profiling'....not good....J/K...


+1

Not much harm in knowing what a customer wants, though.


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: All Nippon Airways service on board. [Re: PimTac] #4569875 11/10/17 01:08 PM
Joined: Mar 2017
Posts: 13,045
PimTac Offline OP
OP Offline
Joined: Mar 2017
Posts: 13,045
I can see keeping some info like a passenger is diabetic or along that line. In fact you can enter that info yourself on their website. Same as choosing meals like halal or vegan for example.

Just like Marriot. Do you want feather pillows? You can make that a ongoing request. In this case I didnít make such a request for coffee. In any case, the service was great for economy.


2017 Mazda CX5
Valvoline Advanced Synthetic 0w20
Roki OEM filter.
Re: All Nippon Airways service on board. [Re: PimTac] #4569917 11/10/17 01:54 PM
Joined: Oct 2005
Posts: 7,094
K
Kuato Offline
Offline
K
Joined: Oct 2005
Posts: 7,094
If you're a frequent flier, they may have a profile. Great customer service, IMO.


Thick vs Thin test: 15k / 43k miles complete
Re: All Nippon Airways service on board. [Re: Kuato] #4570010 11/10/17 03:40 PM
Joined: Aug 2008
Posts: 2,913
Malo83 Offline
Offline
Joined: Aug 2008
Posts: 2,913
Read somewhere not to drink coffee on a flight, something about the coffee machines rarely get cleaned out and the water used has probably been sitting on the plane for weeks if not months no-no

Re: All Nippon Airways service on board. [Re: Malo83] #4570026 11/10/17 03:51 PM
Joined: Mar 2017
Posts: 13,045
PimTac Offline OP
OP Offline
Joined: Mar 2017
Posts: 13,045
Originally Posted By: Malo83
Read somewhere not to drink coffee on a flight, something about the coffee machines rarely get cleaned out and the water used has probably been sitting on the plane for weeks if not months no-no




I might expect that on some US domestic carriers I wonít name. They canít even clean the seats and tray tables between flights let alone the coffee maker


2017 Mazda CX5
Valvoline Advanced Synthetic 0w20
Roki OEM filter.
Re: All Nippon Airways service on board. [Re: PimTac] #4570039 11/10/17 04:08 PM
Joined: Sep 2010
Posts: 7,485
O
OneEyeJack Offline
Offline
O
Joined: Sep 2010
Posts: 7,485
Years ago when I traveled a lot with my job a bunch of us business travelers voted TWA for having the worst smelling toilets. It was a consistent performance across their whole network.

PSA in California was the best at having a clean airplane, on time and great service. No other airline was even close. It was a sad day when they closed down operations.

Re: All Nippon Airways service on board. [Re: Malo83] #4570120 11/10/17 06:02 PM
Joined: Jan 2003
Posts: 3,408
E
edwardh1 Offline
Offline
E
Joined: Jan 2003
Posts: 3,408
Originally Posted By: Malo83
Read somewhere not to drink coffee on a flight, something about the coffee machines rarely get cleaned out and the water used has probably been sitting on the plane for weeks if not months no-no


where does the coffee water come from?
from bottles- then ok/

from planes tank then NOT OK.


These products are all new every year?? They are a revolution!!! Razor blades, mens shirts, TVs, wiper blades, gutter guards, hearing aids... according to the ads. But also all new last year
Re: All Nippon Airways service on board. [Re: PimTac] #4570291 11/10/17 09:01 PM
Joined: Aug 2013
Posts: 3,896
H
HangFire Offline
Offline
H
Joined: Aug 2013
Posts: 3,896
Originally Posted By: PimTac
I have flown with ANA for 4 years now. The cabin service comes across as top notch and super efficient. Some things are surprising though.

During one of the meal services I asked for coffee. ANA has great coffee. It wasnít done yet but they assured me I would be first to get a fresh cup. That is how it happened too. Somehow I must have had a coffee notation on a passenger profile somewhere because since that time , with each meal service, I am asked if I want coffee now. No one else around me is asked that question and no, I am not traveling on special status. These are not the same cabin attendants either.

Do airlines keep such notations on passenger for menial requests like that?


Maybe you're the only 'Murican face in a sea of Japanese on the ANA flight?

But I agree, JAL gets all the credit but I have never had a complaint about ANA.

Re: All Nippon Airways service on board. [Re: PimTac] #4570635 11/11/17 09:49 AM
Joined: Sep 2009
Posts: 17,213
F
fdcg27 Offline
Offline
F
Joined: Sep 2009
Posts: 17,213
Good to know that there are airlines one can take to Asian destinations that offer good cabin service even to those in the back of the bus.
I can think of a couple that don't.


18 Accord Hybrid 20K HGMO 0W-20
17 Forester 36K VME 0W-20
12 Accord LX 115K SSO 0W-20
09 Forester 119K M1HM 5W-30
96 Accord LX 104K T5 10W-30
95 318i
Re: All Nippon Airways service on board. [Re: HangFire] #4570689 11/11/17 10:46 AM
Joined: Mar 2017
Posts: 13,045
PimTac Offline OP
OP Offline
Joined: Mar 2017
Posts: 13,045
Originally Posted By: HangFire
Originally Posted By: PimTac
I have flown with ANA for 4 years now. The cabin service comes across as top notch and super efficient. Some things are surprising though.

During one of the meal services I asked for coffee. ANA has great coffee. It wasnít done yet but they assured me I would be first to get a fresh cup. That is how it happened too. Somehow I must have had a coffee notation on a passenger profile somewhere because since that time , with each meal service, I am asked if I want coffee now. No one else around me is asked that question and no, I am not traveling on special status. These are not the same cabin attendants either.

Do airlines keep such notations on passenger for menial requests like that?


Maybe you're the only 'Murican face in a sea of Japanese on the ANA flight?

But I agree, JAL gets all the credit but I have never had a complaint about ANA.




The passengers were a variety of cultures. My guess would be around 20-30% Japanese passengers. This flight gets a lot of different people because they come from other destinations. Americans were around 40% or more looking at the customs lines.


2017 Mazda CX5
Valvoline Advanced Synthetic 0w20
Roki OEM filter.
Re: All Nippon Airways service on board. [Re: Malo83] #4570734 11/11/17 11:27 AM
Joined: Dec 2016
Posts: 9,881
L
Linctex Offline
Offline
L
Joined: Dec 2016
Posts: 9,881
Originally Posted By: Malo83
Read somewhere not to drink coffee on a flight, something about the coffee machines rarely get cleaned out and the water used has probably been sitting on the plane for weeks if not months no-no


Being in the aviation industry, both would be hard to believe.

The former is just laziness or under-staffing...

But the latter is actually directed in service manuals. I doubt anyone is willing to risk a fine by the FAA over a few gallons of water. ANYTIME any aircraft comes in for a "C" or "D" check, all the fluid are all flushed out (except hydraulics and engine oils, those are on their own separate and VERY STRICT regime)


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: All Nippon Airways service on board. [Re: Linctex] #4596310 12/06/17 06:04 PM
Joined: Jan 2004
Posts: 6,545
N
nthach Offline
Offline
N
Joined: Jan 2004
Posts: 6,545
Originally Posted By: Linctex
Originally Posted By: Malo83
Read somewhere not to drink coffee on a flight, something about the coffee machines rarely get cleaned out and the water used has probably been sitting on the plane for weeks if not months no-no


Being in the aviation industry, both would be hard to believe.

The former is just laziness or under-staffing...

But the latter is actually directed in service manuals. I doubt anyone is willing to risk a fine by the FAA over a few gallons of water. ANYTIME any aircraft comes in for a "C" or "D" check, all the fluid are all flushed out (except hydraulics and engine oils, those are on their own separate and VERY STRICT regime)


My question for you is, for a plane's potable water holds is there any effort to sanitize them when an plane goes in for a it's A checks or that most airlines use bottled/canned water for galley service and the potable water tanks are used for the lavs?

Re: All Nippon Airways service on board. [Re: PimTac] #4596347 12/06/17 06:54 PM
Joined: Feb 2016
Posts: 509
C
claluja Offline
Offline
C
Joined: Feb 2016
Posts: 509
ANA best service of any airline I've been on. Have seen stories like that many times. They seem to know your name, how many drinks you've had, etc.


2014 F250 6.7L PSD
2006 Sequoia 4.7L
2005 E500 5.0L
2018 Jeep Rubicon, Pentastar 3.6L
Previous Thread
Index
Next Thread

BOB IS THE OIL GUY® Powered by UBB.threads™