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Clueless Chain Repair #4568823
11/09/17 11:48 AM
11/09/17 11:48 AM
Joined: Jul 2015
Posts: 4,031
New England
madRiver Offline OP
madRiver  Offline OP
Joined: Jul 2015
Posts: 4,031
New England
We have a local chain called VIP auto/O'Reilly that sells parts and performs auto repair.

My mother in law left my home yesterday and on her way had a glaring battery light on dash. She goes into VIP auto with repair shop at 4pm who states you should get that fixed soon but can keep driving........

Well she ends up on a 65 MPH 4 lane highway with lights flickering all over dash and finally car slowed to only 30MPH so she travels the breakdown lane but keeps driving towards a repair shop. She calls me and I say you are going to stall any moment and pull over safely.

She gets towed and ends up at their own shop. Early this AM I go to mailbox and find the culprit a belt likely alternator broken in my driveway. The shop was honest and did just repair that.

My wife is irate they sent her mum driving away and this is our second experience with those idiots(VIP auto chain) who forgot to tighten all wheels lug nuts on wife's SUV last year purchasing tires.

Re: Clueless Chain Repair [Re: madRiver] #4568830
11/09/17 11:54 AM
11/09/17 11:54 AM
Joined: Sep 2004
Posts: 21,936
Orlando, FL
Mr Nice Offline
Mr Nice  Offline
Joined: Sep 2004
Posts: 21,936
Orlando, FL
4 PM was close to quitting time so that might explain it.....

Re: Clueless Chain Repair [Re: madRiver] #4568832
11/09/17 11:54 AM
11/09/17 11:54 AM
Joined: Aug 2008
Posts: 21,312
ON, Canada eh?
StevieC Offline
StevieC  Offline
Joined: Aug 2008
Posts: 21,312
ON, Canada eh?
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?

Last edited by StevieC; 11/09/17 11:56 AM.

'18 Dodge Grand Caravan GT - AMSOIL SS 5w20
'06 Santa Fe - 535,000km AMSOIL SS 0w30 / ATF
Re: Clueless Chain Repair [Re: StevieC] #4568851
11/09/17 12:05 PM
11/09/17 12:05 PM
Joined: Nov 2013
Posts: 1,950
Chicago, IL
EdwardC Offline
EdwardC  Offline
Joined: Nov 2013
Posts: 1,950
Chicago, IL
Originally Posted By: StevieC
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?


Maybe a cam driven water pump and electric fans?

Was it just the belt? Or belt and alternator? Did the guys not even open the hood and possibly see a shredded belt? Also, what kind of bitogging son in law lets a family member's serpentine belt get that worn? smile

Re: Clueless Chain Repair [Re: madRiver] #4568856
11/09/17 12:11 PM
11/09/17 12:11 PM
Joined: Aug 2008
Posts: 21,312
ON, Canada eh?
StevieC Offline
StevieC  Offline
Joined: Aug 2008
Posts: 21,312
ON, Canada eh?
Or timing belt driven water pump.


'18 Dodge Grand Caravan GT - AMSOIL SS 5w20
'06 Santa Fe - 535,000km AMSOIL SS 0w30 / ATF
Re: Clueless Chain Repair [Re: madRiver] #4569040
11/09/17 03:38 PM
11/09/17 03:38 PM
Joined: Jun 2014
Posts: 771
Northern Arizona
funflyer Offline
funflyer  Offline
Joined: Jun 2014
Posts: 771
Northern Arizona
She could've gone to Big-O-Tire. They'd of fixed the belt right off and she might have had new tires, shocks, struts, battery, and an oil change to boot. That's what they tried to do my friend's daughter once when she was towed there for a dead battery while driving.


2016 Prius 1.8L
2001 Tacoma 2.4L
1966 GTO 6.5L
2015 Cub Cadet
Honda CT70 (X6)
Re: Clueless Chain Repair [Re: EdwardC] #4569189
11/09/17 07:13 PM
11/09/17 07:13 PM
Joined: Jul 2015
Posts: 4,031
New England
madRiver Offline OP
madRiver  Offline OP
Joined: Jul 2015
Posts: 4,031
New England
Originally Posted By: EdwardC
Originally Posted By: StevieC
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?


Maybe a cam driven water pump and electric fans?

Was it just the belt? Or belt and alternator? Did the guys not even open the hood and possibly see a shredded belt? Also, what kind of bitogging son in law lets a family member's serpentine belt get that worn? smile


I have a father in law who does not believe in fixing cars until so bad and blames my mother in law's driving if something fails. I don't get involved. She broke down and it was the belt only because as stated I found it broken like a cut across not shredded in my driveway today.

Re: Clueless Chain Repair [Re: madRiver] #4569465
11/10/17 05:52 AM
11/10/17 05:52 AM
Joined: Mar 2015
Posts: 1,307
New York City
SeaJay Offline
SeaJay  Offline
Joined: Mar 2015
Posts: 1,307
New York City
It is a retail chain with a business plan that is to sell lots and lots of parts. Pretending to be experts in the art of repairing autos is the come on to sell the parts. Pretty simple.

Re: Clueless Chain Repair [Re: madRiver] #4569959
11/10/17 01:43 PM
11/10/17 01:43 PM
Joined: Feb 2007
Posts: 1,103
Perris, CA
Anduril Online content
Anduril  Online Content
Joined: Feb 2007
Posts: 1,103
Perris, CA
I'd lean towards fraudulent, not clueless, but my wife was almost the victim of a shop who told her she needs a timing belt change at 100k on an engine that doesn't have one. Luckily she asked me first.


2015 Nissan Versa Note 1.6/5MT
2012 Toyota Tacoma 2.7/4AT
2005 Nissan XTerra 4x4 4.0/6MT
2002 Mustang GT Convertible 4.6/5MT
2009 Kawasaki Vulcan 900
2013 Hyosung ST7
Re: Clueless Chain Repair [Re: madRiver] #4569974
11/10/17 02:04 PM
11/10/17 02:04 PM
Joined: Jun 2005
Posts: 11,620
Santa Barbara, CA
bdcardinal Online content
bdcardinal  Online Content
Joined: Jun 2005
Posts: 11,620
Santa Barbara, CA
I will say that when I worked at Sears Auto, 05-07, we had no access to AllData or Mitchell OnDemand whatsoever. We had old brake spec books to go off of and then whatever was on the Hunter alignment rack. Any repair beyond that we literally had to wing it or go home, no internet access, and try to look it up online on our own time.


2014 Ford Mustang GT Track Pack
1995 Ford Mustang GT

Ford/Mazda Parts Counter
NRA Benefactor Member
Opinions expressed are my own.

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