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#4568823 - 11/09/17 11:48 AM Clueless Chain Repair
madRiver Offline


Registered: 07/11/15
Posts: 3532
Loc: New England
We have a local chain called VIP auto/O'Reilly that sells parts and performs auto repair.

My mother in law left my home yesterday and on her way had a glaring battery light on dash. She goes into VIP auto with repair shop at 4pm who states you should get that fixed soon but can keep driving........

Well she ends up on a 65 MPH 4 lane highway with lights flickering all over dash and finally car slowed to only 30MPH so she travels the breakdown lane but keeps driving towards a repair shop. She calls me and I say you are going to stall any moment and pull over safely.

She gets towed and ends up at their own shop. Early this AM I go to mailbox and find the culprit a belt likely alternator broken in my driveway. The shop was honest and did just repair that.

My wife is irate they sent her mum driving away and this is our second experience with those idiots(VIP auto chain) who forgot to tighten all wheels lug nuts on wife's SUV last year purchasing tires.

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#4568830 - 11/09/17 11:54 AM Re: Clueless Chain Repair [Re: madRiver]
Mr Nice Offline


Registered: 09/12/04
Posts: 21180
Loc: Orlando, FL
4 PM was close to quitting time so that might explain it.....

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#4568832 - 11/09/17 11:54 AM Re: Clueless Chain Repair [Re: madRiver]
StevieC Offline


Registered: 08/21/08
Posts: 17116
Loc: Ontario, Canada
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?


Edited by StevieC (11/09/17 11:56 AM)
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#4568851 - 11/09/17 12:05 PM Re: Clueless Chain Repair [Re: StevieC]
EdwardC Offline


Registered: 11/14/13
Posts: 1862
Loc: Chicago, IL
Originally Posted By: StevieC
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?


Maybe a cam driven water pump and electric fans?

Was it just the belt? Or belt and alternator? Did the guys not even open the hood and possibly see a shredded belt? Also, what kind of bitogging son in law lets a family member's serpentine belt get that worn? smile

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#4568856 - 11/09/17 12:11 PM Re: Clueless Chain Repair [Re: madRiver]
StevieC Offline


Registered: 08/21/08
Posts: 17116
Loc: Ontario, Canada
Or timing belt driven water pump.
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#4569040 - 11/09/17 03:38 PM Re: Clueless Chain Repair [Re: madRiver]
funflyer Offline


Registered: 06/26/14
Posts: 690
Loc: Northern Arizona
She could've gone to Big-O-Tire. They'd of fixed the belt right off and she might have had new tires, shocks, struts, battery, and an oil change to boot. That's what they tried to do my friend's daughter once when she was towed there for a dead battery while driving.
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#4569189 - 11/09/17 07:13 PM Re: Clueless Chain Repair [Re: EdwardC]
madRiver Offline


Registered: 07/11/15
Posts: 3532
Loc: New England
Originally Posted By: EdwardC
Originally Posted By: StevieC
Sounds like Canadian Tire. LOL

Didn't the car overheat without the serpentine belt?


Maybe a cam driven water pump and electric fans?

Was it just the belt? Or belt and alternator? Did the guys not even open the hood and possibly see a shredded belt? Also, what kind of bitogging son in law lets a family member's serpentine belt get that worn? smile


I have a father in law who does not believe in fixing cars until so bad and blames my mother in law's driving if something fails. I don't get involved. She broke down and it was the belt only because as stated I found it broken like a cut across not shredded in my driveway today.

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#4569465 - 11/10/17 05:52 AM Re: Clueless Chain Repair [Re: madRiver]
SeaJay Offline


Registered: 03/05/15
Posts: 1083
Loc: New York City
It is a retail chain with a business plan that is to sell lots and lots of parts. Pretending to be experts in the art of repairing autos is the come on to sell the parts. Pretty simple.

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#4569959 - 11/10/17 01:43 PM Re: Clueless Chain Repair [Re: madRiver]
Anduril Offline


Registered: 02/19/07
Posts: 1026
Loc: Perris, CA
I'd lean towards fraudulent, not clueless, but my wife was almost the victim of a shop who told her she needs a timing belt change at 100k on an engine that doesn't have one. Luckily she asked me first.
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#4569974 - 11/10/17 02:04 PM Re: Clueless Chain Repair [Re: madRiver]
bdcardinal Offline


Registered: 06/03/05
Posts: 10979
Loc: Santa Barbara, CA
I will say that when I worked at Sears Auto, 05-07, we had no access to AllData or Mitchell OnDemand whatsoever. We had old brake spec books to go off of and then whatever was on the Hunter alignment rack. Any repair beyond that we literally had to wing it or go home, no internet access, and try to look it up online on our own time.
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