Hi, I purchased a S&W Shield 9mm back in July when they were running their "perfect summer hideaway" rebate. The rebate consisted of 2 boxes of ammo, a mag loader, and a few spare magazines. The rebate is processed by Milano Promotional Services.
It has been 4 months now and a dozen emails/phone calls by me with no rebate yet! I sent them my Cabela's store reciept and they mailed me a letter last week stating that the serial number was handwritten by the store (claim it should be typed instead). The receipt has all of the details including the SKU number, however they deem this as invalid. Milano has a voicemail service that you leave your details with, I have called them 4-5 times with no response over the past month. Smith and Wesson has been shockingly unhelpful.
Overall conclusion, no more smith and wesson for me or my friends/family. I will go out of my way to persuade others to buy something else. This mail-in rebate from them was a complete scam.
It has been 4 months now and a dozen emails/phone calls by me with no rebate yet! I sent them my Cabela's store reciept and they mailed me a letter last week stating that the serial number was handwritten by the store (claim it should be typed instead). The receipt has all of the details including the SKU number, however they deem this as invalid. Milano has a voicemail service that you leave your details with, I have called them 4-5 times with no response over the past month. Smith and Wesson has been shockingly unhelpful.
Overall conclusion, no more smith and wesson for me or my friends/family. I will go out of my way to persuade others to buy something else. This mail-in rebate from them was a complete scam.