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Recommended vs Required oil for a 2012 Honda Pilot #4552250
10/23/17 05:58 PM
10/23/17 05:58 PM
Joined: Jun 2017
Posts: 4
Arizona
Keats Offline OP
Keats  Offline OP
Joined: Jun 2017
Posts: 4
Arizona
10/23/17

I have a 2012 Honda Pilot Touring with 41K miles on it. I bought it brand new. Over the years that I've owned it, 10/2012 to date, I've had the oil changed at the recommended intervals. Soon after I bought it I was told by a "Service Mgr" at the Honda dealership where I bought it, that I could use 5W20 conventional oil in the car and that Honda recommended 0W20 synthetic oil.

I brought my car to a different Honda dealer today with coupons for a special price oil change and the "Service Mgr" insisted that I had to use the Honda 0W20 synthetic oil or he would not do an oil change for me. I explained that another Service Mgr had told me it was O.K. to use a conventional oil and he said that he didn't care and that the oil filler cap read 0W20 oil and that's all he would put in the car. Naturally the Special Sale price would not apply to the synthetic oil. I told him to just use the 5W20 conventional oil and he refused and took my car out of the service line and told me he would not do an oil change for me. Period... Wow ! Very rude behavior.

I told him that the service manual said that 0W20 was "recommended" but it does not say "Required" anywhere. He said he would not do the oil change and walked away.
I drove home and checked the service manual again in case I missed something and on page # 576 it reads:

"RECOMMENDED ENGINE OIL.
Oil is a major contributor to your engine's performance and longevity. Always use a premium - grade oW-20 detergent oil displaying the API Certification Seal. This seal indicates the oil is energy conserving, and that it meets the American Pertoleum Institutes latest requirements. It is highly recommended that you use Honda motor oil in your vehicle. Make sure the API Certification Seal says "For Gasoline Engines."

Please note that no where does it read "Required" only "Recommended".

So, my question is, must I use a 0W-20 "Synthetic" oil or can I use a different oil such as a conventional 5W-20 or a Synthetic Blend in similar weights.?

On page # 577 it reads:

"Synthetic Oil"
You may use a synthetic motor oil if it meets the same requirements given for a conventional motor oil: it displays the API Certification Seal, and it is the proper weight. You must follow the oil and filter change intervals shown on the odometer/trip meter display or on the multi-information display"

Apparently this "Allows" you to use a synthetic oil but does not require it.

So is Honda pulling a fast one? Does anyone know if the use of a synthetic oil is a requirement or is it merely a recommendation?

I know that I'll be contacting Honda Corporation as well as the dealership and regional manager to file a complaint about the very rude Service Mgr.

Thanks,
Keats
Peoria, Arizona.[b][/b]

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552293
10/23/17 06:26 PM
10/23/17 06:26 PM
Joined: Jul 2009
Posts: 601
texas
danez_yoda Offline
danez_yoda  Offline
Joined: Jul 2009
Posts: 601
texas
I dont think there is a 0w20 that is not "synthetic."

Can you use 5w20. Sure but if there is a problem down the road you will always question yourself if that 5w20 is the reason.

Put what the book and cap says and sleep easy.

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552303
10/23/17 06:33 PM
10/23/17 06:33 PM
Joined: Dec 2008
Posts: 3,082
Occupied Virginia
Bottom_Feeder Offline
Bottom_Feeder  Offline
Joined: Dec 2008
Posts: 3,082
Occupied Virginia
Honda designed and built the engine. The manual says use 0w-20. The cap says use 0w-20. 0w-20 thus far is only available in full synthetic. That's actually a good thing. Why are you adverse to using what Honda recommends?

But in the end, it's out of warranty so use whatever you want in it. Manuals and cap stickers can't stop you.

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552306
10/23/17 06:38 PM
10/23/17 06:38 PM
Joined: Mar 2008
Posts: 6,837
USA
slacktide_bitog Offline
slacktide_bitog  Offline
Joined: Mar 2008
Posts: 6,837
USA
Synthetic is not required, but since you can often get a quality synthetic for the price of dino, why not just use the synthetic? smile

But if you want the absolute cheapest oil change, get a ST filter from Walmart, and get the 5w20 Smitty's oil from Kmart when it goes on sale (a few times a year, it's $7-8 for a 5qt jug). This will only cost about $10 total, and will do just fine for the full OCI recommended by the MM

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552309
10/23/17 06:42 PM
10/23/17 06:42 PM
Joined: Dec 2010
Posts: 628
SF Bay Area, CA
ag_ghost Offline
ag_ghost  Offline
Joined: Dec 2010
Posts: 628
SF Bay Area, CA
Welcome to BITOG.

Some dealerships earn the term "stealership" better than others. Be glad you only lost time (at least that's what I glean from your post) and nothing else at that outfit.

All that matters imho is to use a name brand oil with the API "donut". And the term "name brand" is broadly defined,especially since your ride is presumably out of warranty. I personally use the weight specified on the oil cap of the engine at least in warranty, but I sincerely doubt 5W-20 has hurt yours in 41,000 miles.

Honda markets two distinct "0W-20" motor oils, one that is labeled full synthetic and the other is a so-called 'blend'. Two sources listed below. And I'm pretty sure I've seen more than one post on this site where some Honda dealers use other than Honda-branded motor oil. Maybe that dealer was out of the blend but that is still no excuse from my perspective. Certainly all the data I've tried to absorb over time on this site leads me to believe that the difference between most 0W and 5W 20s is not that significant, especially post warranty.

https://www.amazon.com/Genuine-Honda-Fluid-08798-9036-Synthetic/dp/B007P5RFRO
http://www.collegehillshonda.com/product/08798-9037.html

Kevin


Kevin
63 Galaxie 500, 390; dad bought it new...
99 Accord V6
15 CR-V
04 Accord I4, MT(!)
Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552310
10/23/17 06:43 PM
10/23/17 06:43 PM
Joined: Jun 2002
Posts: 1,836
Texas
Bud Online content
Bud  Online Content
Joined: Jun 2002
Posts: 1,836
Texas
Everyone knows that using anything other than 0w20 in a Honda engine will make it blow sky high or just plain seize up. You are out of warranty so use what you want.


2016 Honda Pilot EX-L with NAV.....Mobil 1 0w20 AFE and Ultra XG7317
Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552312
10/23/17 06:45 PM
10/23/17 06:45 PM
Joined: Jul 2017
Posts: 107
Sauk Valley, IL
EricBeau Offline
EricBeau  Offline
Joined: Jul 2017
Posts: 107
Sauk Valley, IL
I believe Pennzoil Gold Synthetic Blend is available in 0W-20, just for what itís worth.

This is an interesting discussion. My 2010 Odyssey (with roughly the same motor) calls for 5W-20 on the cap and in the manual, though I believe itís been back specíd to 0W-20. Iím about to do an oil change using PPHM 0W-20 and Iím not worried in the slightest. The van has been fed a steady diet of 5W-20 syn blend for as long as Iíve known. I donít foresee any issues with 0W-20; my understanding is that 0W-20 and 5W-20 are, by and large, interchangeable.

Iíd say stick with a good 0W-20 and call it a day. Thatís what I would do.


2001 Toyota Camry LE 4cyl.
Valvoline MaxLife 5W-30 blend and FRAM PH4967

2010 Honda Odyssey LX
Valvoline MaxLife 5W-20 blend and FRAM TG7317

Ford Service Advisor
Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552314
10/23/17 06:46 PM
10/23/17 06:46 PM
Joined: Oct 2010
Posts: 1,782
.
Danh Offline
Danh  Offline
Joined: Oct 2010
Posts: 1,782
.
I had the same recommended vs required question regarding viscosity. I called Honda and was told there was really no difference between the two terms. As far as Honda is concerned, the only appropriate viscosity for its current engines is 0w-20.

I expect one of any OEM's challenges is keeping the dealer network in line. The dealer that would use 5w-20 could cost Honda warranty claims (maybe) and should be dinged by Honda.

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552326
10/23/17 06:53 PM
10/23/17 06:53 PM
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
Use a 0W20 synthetic.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 5W20

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552331
10/23/17 06:58 PM
10/23/17 06:58 PM
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
I commend the service advisor for only willing to use a 0W20 in your car,that's what Honda says to use. What if he pulled your car into the shop and said "Who cares what Honda says to use,I'm filling it up with 20W50".


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 5W20

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552335
10/23/17 07:01 PM
10/23/17 07:01 PM
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 18,644
Dallas,Tx USA
My friend has an 01 Odyssey and the quickie lube always puts 10W30 in it. I changed her oil one time with PP 5W20 (what the owner's manual says to use),and it was like night and day how much better it ran.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 5W20

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552354
10/23/17 07:17 PM
10/23/17 07:17 PM
Joined: Mar 2011
Posts: 2,197
Indiana
Indydriver Offline
Indydriver  Offline
Joined: Mar 2011
Posts: 2,197
Indiana
Hondaís VCM problems caused a lot of oil usage issues at the dealer/owner level. Itís funny to see the hangover from that. I use a major brand ďfull syntheticĒ 0W-20 in my VCM. I started with Honda brand, had it tested a few times and found it was nothing special. Since I DIY, I now use M1 as it is readily available, competitively priced and of high quality.

Just make sure you check the dipstick once a week and daily on long trips. The most critical concept is that you have oil on your dipstick.

Funny story about how particular we are with our oil.....

Just helped my daughter buy a 2.0L 4-cyl Mazda CX-3, which I will be servicing. The manual is quite emphatic that for ďUS, Canadian and PR carsĒ it is required that only 0W-20 of Mazda or Castrol brands be used. On the next page, for Mexican cars, it specs 5W-30 with no brand specified. Same engine. I spoke to the Mazda dealerís Parts Manager about buying a case of Mazda High Moly oil and he says, ďI donít stock it. We only use bulk oil from Valvoline. They sponsor the ownerís NHRA cars so thatís all we carry.Ē

Last edited by Indydriver; 10/23/17 07:30 PM.

2014 Camaro 2SS/RS LS3 Vert 14,000 M1
2012 Sienna 79,000 M1
2007 Tahoe 140,000 PP

Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Indydriver] #4552359
10/23/17 07:19 PM
10/23/17 07:19 PM
Joined: Nov 2008
Posts: 3,157
Oshawa, Ontario Canada
JC1 Offline
JC1  Offline
Joined: Nov 2008
Posts: 3,157
Oshawa, Ontario Canada
And you live in Arizona. Those cold starts must be killer.


2015 Grand Caravan SXT Plus 5w-20 PPPP/Fram Ultra Filter
1997 Honda Civic CX 5w-30 Shell Conventional/Fram Ultra Filter
Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: Keats] #4552360
10/23/17 07:22 PM
10/23/17 07:22 PM
Joined: Jan 2009
Posts: 6,205
New England
gathermewool Offline
gathermewool  Offline
Joined: Jan 2009
Posts: 6,205
New England
What's your interval and what is the sump capacity? Do you follow the maintenance minder or change it more frequently?


'14 Forester XT FA20DIT (Cobb Stage 1)
Edge 0W-40 + FU filter
'15 Legacy FB25 (OEM Stage, uh, neg. 7?)
Edge 0W-20 + FU filter
Re: Recommended vs Required oil for a 2012 Honda Pilot [Re: JC1] #4552365
10/23/17 07:32 PM
10/23/17 07:32 PM
Joined: Mar 2011
Posts: 2,197
Indiana
Indydriver Offline
Indydriver  Offline
Joined: Mar 2011
Posts: 2,197
Indiana
Originally Posted By: JC1
And you live in Arizona. Those cold starts must be killer.


We have mountains and even snow in Arizona.


2014 Camaro 2SS/RS LS3 Vert 14,000 M1
2012 Sienna 79,000 M1
2007 Tahoe 140,000 PP

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