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Walmart Auto Center Oil Change #4550475
10/21/17 07:16 PM
10/21/17 07:16 PM
Joined: Sep 2017
Posts: 8
VA, USA
GreasyG Offline OP
GreasyG  Offline OP
Joined: Sep 2017
Posts: 8
VA, USA
Greetings,

After a lifetime (40+ years) of changing my own, due to some serious back (and other) troubles, I have been relegated to having it done for me the past several years, and, as I have tired of the expense, inconvenience, etc., of my local Ford dealer, I have had the last couple of changes done at my local Walmart.

This morning, as my Walmart was offering a $44.95 deal on Pennzoil Full Synthetic, I requested this service. What I received, however, was different from that which I requested.

The receipt and windshield sticker both state:

"CAS SYN EB 5w20 SN".

I believe this means Castrol Synthetic 5W20, however I have no idea what the "EB" or "SN" mean. Can anyone help me out here, please?

Thanks in advance,
g

Last edited by GreasyG; 10/21/17 07:23 PM.
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550487
10/21/17 07:29 PM
10/21/17 07:29 PM
Joined: Dec 2006
Posts: 19,106
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 19,106
Dallas,Tx USA
SN is the current API rating. Maybe EB means "Edge" something or other and it's possible you got the PP and they just slapped a generic sticker on your windshield.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 5W20

Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550489
10/21/17 07:30 PM
10/21/17 07:30 PM
Joined: Jan 2008
Posts: 723
TX
maximus Offline
maximus  Offline
Joined: Jan 2008
Posts: 723
TX
Edge Black bottle??

SN is the current API standard.


2011 Sonata GLS.
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550490
10/21/17 07:30 PM
10/21/17 07:30 PM
Joined: Aug 2008
Posts: 21,178
ON, Canada eh?
StevieC Offline
StevieC  Offline
Joined: Aug 2008
Posts: 21,178
ON, Canada eh?
That was nice of them to flush your engine with another type of synthetic oil before putting what you wanted in it. LOL


'18 Dodge Grand Caravan GT - AMSOIL SS 5w20
'06 Santa Fe - 535,000km AMSOIL SS 0w30 / ATF
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550498
10/21/17 07:34 PM
10/21/17 07:34 PM
Joined: Dec 2006
Posts: 19,106
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 19,106
Dallas,Tx USA
Heck,if you got Edge,I'd be a happy camper! It's a top of the line oil!


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 5W20

Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550505
10/21/17 07:37 PM
10/21/17 07:37 PM
Joined: Jan 2007
Posts: 17,501
Clovis, CA
Merkava_4 Offline
Merkava_4  Offline
Joined: Jan 2007
Posts: 17,501
Clovis, CA
As soon as I read the thread title, my first thought was, "What went wrong ?"

Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550508
10/21/17 07:39 PM
10/21/17 07:39 PM
Joined: Sep 2004
Posts: 21,921
Orlando, FL
Mr Nice Offline
Mr Nice  Offline
Joined: Sep 2004
Posts: 21,921
Orlando, FL
Maybe go to Car51 and have him change it.

Re: Walmart Auto Center Oil Change [Re: maximus] #4550516
10/21/17 07:45 PM
10/21/17 07:45 PM
Joined: Sep 2010
Posts: 7,475
Texas & Global
4WD Offline
4WD  Offline
Joined: Sep 2010
Posts: 7,475
Texas & Global
Originally Posted By: maximus
Edge Black bottle??

SN is the current API standard.


I place my bet here ~ so all is well ~ drive on


2018 Chevy 1500 Z71 4WD
2017 Chevy Tahoe LT 4WD
2014 Fusion Hybrid Titanium
2013 Cruze LTZ - RS Turbo
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550548
10/21/17 08:09 PM
10/21/17 08:09 PM
Joined: Oct 2014
Posts: 4,031
Utah
CKN Online content
CKN  Online Content
Joined: Oct 2014
Posts: 4,031
Utah
Your car will not blow up-----------

Re: Walmart Auto Center Oil Change [Re: CKN] #4550569
10/21/17 08:29 PM
10/21/17 08:29 PM
Joined: Mar 2015
Posts: 5,398
Virginia
bbhero Online content
bbhero  Online Content
Joined: Mar 2015
Posts: 5,398
Virginia
You can't say that for sure smile

It is really a matter of getting what one pays for. Say go to a restaurant... Order a ribeye. They bring you a sirloin.. Will a sirloin be bad or not good?? It will very likely be good. But it is not what one paid for. They paid for a ribeye. That's what is in question here. Getting what one paid for and verification of that should be obvious and easily apparent. One would think the sticker would have Pennzoil Platinum on it specifically.

Last edited by bbhero; 10/21/17 08:34 PM.

Nissan Altima 3.5 Coupe
Mobil Super 5w30 Wix 57356
"Treat your family like your friends and treat your friends like your family."
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550571
10/21/17 08:30 PM
10/21/17 08:30 PM
Joined: Aug 2004
Posts: 20,193
CA
The Critic Offline
The Critic  Offline
Joined: Aug 2004
Posts: 20,193
CA
EB= Ecobox


2011 Toyota Prius - 178k - Various 0W-20 (Brew)
2007 Honda Accord 2.4 - 133K - Mobil 1 EP HM 5W-30
Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550573
10/21/17 08:32 PM
10/21/17 08:32 PM
Joined: Mar 2015
Posts: 202
Ontario Niagara region
Drosselmier Offline
Drosselmier  Offline
Joined: Mar 2015
Posts: 202
Ontario Niagara region
You got an excellent oil. Go back there for your next OC.

Re: Walmart Auto Center Oil Change [Re: GreasyG] #4550599
10/21/17 09:28 PM
10/21/17 09:28 PM
Joined: May 2009
Posts: 505
Hawaii, USA
anndel Offline
anndel  Offline
Joined: May 2009
Posts: 505
Hawaii, USA
You've done great. If I were in your shoes I'd do the same.


1993 Toyota 4x4 p/u, 2.4L 22RE 4 cyl - Amsoil SS 10W-30, Yota OEM Filter
2005 Toyota Avalon XL, 3.5L V6, Amsoil SS 5W-30, Yota OEM Filter
2014 Toyota Tacoma 4.0L V6, Amsoil SS5W-30, Yota OEM Filter
Re: Walmart Auto Center Oil Change [Re: The Critic] #4550601
10/21/17 09:33 PM
10/21/17 09:33 PM
Joined: Mar 2008
Posts: 5,960
South Florida
bubbatime Offline
bubbatime  Offline
Joined: Mar 2008
Posts: 5,960
South Florida
Originally Posted By: The Critic
EB= Ecobox


This video explains what the ecoboxes are, and yes, Wal-Mart does seem to use this system.

https://www.youtube.com/watch?v=vcW2JSSudUw

I would ask what oil was used. They will likely say Castrol synthetic 5W20, as the label indicates. Maybe the tech was careless, maybe they ran out of the Pennzoil synthetic that was on sale and just used the Castrol instead. Who knows. Not a big deal deal in the grand scheme of things, just annoying, as consumers DO want to receive exactly what they paid for. If you complain they might even give you another oil change for free (with the correct oil) or refund the one they gave you.


17 Chrysler Pacifica Mobil 1 5W30
13 Yamaha XT250 Valv MC 10W40
10 Acura TSX 2.4 Maxlife Syn 5W30
06 GMC Sierra Nextgen 10W30


Re: Walmart Auto Center Oil Change [Re: bubbatime] #4550614
10/21/17 09:50 PM
10/21/17 09:50 PM
Joined: Mar 2015
Posts: 5,398
Virginia
bbhero Online content
bbhero  Online Content
Joined: Mar 2015
Posts: 5,398
Virginia
Great post bubbatime.


Nissan Altima 3.5 Coupe
Mobil Super 5w30 Wix 57356
"Treat your family like your friends and treat your friends like your family."
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