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#4550475 - 10/21/17 08:16 PM Walmart Auto Center Oil Change
GreasyG Offline


Registered: 09/05/17
Posts: 3
Loc: VA, USA
Greetings,

After a lifetime (40+ years) of changing my own, due to some serious back (and other) troubles, I have been relegated to having it done for me the past several years, and, as I have tired of the expense, inconvenience, etc., of my local Ford dealer, I have had the last couple of changes done at my local Walmart.

This morning, as my Walmart was offering a $44.95 deal on Pennzoil Full Synthetic, I requested this service. What I received, however, was different from that which I requested.

The receipt and windshield sticker both state:

"CAS SYN EB 5w20 SN".

I believe this means Castrol Synthetic 5W20, however I have no idea what the "EB" or "SN" mean. Can anyone help me out here, please?

Thanks in advance,
g


Edited by GreasyG (10/21/17 08:23 PM)

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#4550487 - 10/21/17 08:29 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18183
Loc: Dallas,Tx USA
SN is the current API rating. Maybe EB means "Edge" something or other and it's possible you got the PP and they just slapped a generic sticker on your windshield.
_________________________
1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 0W20



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#4550489 - 10/21/17 08:30 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
maximus Offline


Registered: 01/24/08
Posts: 723
Loc: TX
Edge Black bottle??

SN is the current API standard.
_________________________
2011 Sonata GLS.

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#4550490 - 10/21/17 08:30 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
StevieC Offline


Registered: 08/21/08
Posts: 17116
Loc: Ontario, Canada
That was nice of them to flush your engine with another type of synthetic oil before putting what you wanted in it. LOL
_________________________
'15 Dodge Journey - 90,000 KM's - SSO 5w20
'06 Hyundai Santa Fe - 535,000km - SSO 0w30 (R.I.P)

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#4550498 - 10/21/17 08:34 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18183
Loc: Dallas,Tx USA
Heck,if you got Edge,I'd be a happy camper! It's a top of the line oil!
_________________________
1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 0W20



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#4550505 - 10/21/17 08:37 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
As soon as I read the thread title, my first thought was, "What went wrong ?"

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#4550508 - 10/21/17 08:39 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
Mr Nice Offline


Registered: 09/12/04
Posts: 21209
Loc: Orlando, FL
Maybe go to Car51 and have him change it.

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#4550516 - 10/21/17 08:45 PM Re: Walmart Auto Center Oil Change [Re: maximus]
4WD Offline


Registered: 09/21/10
Posts: 6437
Loc: Texas
Originally Posted By: maximus
Edge Black bottle??

SN is the current API standard.


I place my bet here ~ so all is well ~ drive on …

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#4550548 - 10/21/17 09:09 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
CKN Offline


Registered: 10/14/14
Posts: 3709
Loc: Utah
Your car will not blow up-----------

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#4550569 - 10/21/17 09:29 PM Re: Walmart Auto Center Oil Change [Re: CKN]
bbhero Offline


Registered: 03/20/15
Posts: 4635
Loc: Virginia
You can't say that for sure smile

It is really a matter of getting what one pays for. Say go to a restaurant... Order a ribeye. They bring you a sirloin.. Will a sirloin be bad or not good?? It will very likely be good. But it is not what one paid for. They paid for a ribeye. That's what is in question here. Getting what one paid for and verification of that should be obvious and easily apparent. One would think the sticker would have Pennzoil Platinum on it specifically.


Edited by bbhero (10/21/17 09:34 PM)
_________________________
Nissan Altima 3.5 Coupe Valvoline Advanced Full Synthetic 5w30 Federated Auto 4612ex
"Treat your family like your friends and treat your friends like your family."

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#4550571 - 10/21/17 09:30 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
The Critic Offline


Registered: 08/30/04
Posts: 19811
Loc: CA
EB= Ecobox
_________________________
2011 Toyota Prius - 168k - ServicePro Dexos 0W-20
2007 Honda Accord 2.4 - 128K - Idemitsu 5W-20

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#4550573 - 10/21/17 09:32 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
Drosselmier Offline


Registered: 03/12/15
Posts: 178
Loc: Ontario Niagara region
You got an excellent oil. Go back there for your next OC.

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#4550599 - 10/21/17 10:28 PM Re: Walmart Auto Center Oil Change [Re: GreasyG]
anndel Offline


Registered: 05/28/09
Posts: 245
Loc: Hawaii, USA
You've done great. If I were in your shoes I'd do the same.

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#4550601 - 10/21/17 10:33 PM Re: Walmart Auto Center Oil Change [Re: The Critic]
bubbatime Offline


Registered: 03/18/08
Posts: 5628
Loc: South Florida
Originally Posted By: The Critic
EB= Ecobox


This video explains what the ecoboxes are, and yes, Wal-Mart does seem to use this system.

https://www.youtube.com/watch?v=vcW2JSSudUw

I would ask what oil was used. They will likely say Castrol synthetic 5W20, as the label indicates. Maybe the tech was careless, maybe they ran out of the Pennzoil synthetic that was on sale and just used the Castrol instead. Who knows. Not a big deal deal in the grand scheme of things, just annoying, as consumers DO want to receive exactly what they paid for. If you complain they might even give you another oil change for free (with the correct oil) or refund the one they gave you.
_________________________
17 Chrysler Pacifica Mobil 1 5W30
13 Yamaha XT250 Valv MC 10W40
12 Suzuki S40 Rotella 15W40
10 Acura TSX 2.4 PZL Plat 5W30
06 GMC Sierra Nextgen 10W30



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#4550614 - 10/21/17 10:50 PM Re: Walmart Auto Center Oil Change [Re: bubbatime]
bbhero Offline


Registered: 03/20/15
Posts: 4635
Loc: Virginia
Great post bubbatime.
_________________________
Nissan Altima 3.5 Coupe Valvoline Advanced Full Synthetic 5w30 Federated Auto 4612ex
"Treat your family like your friends and treat your friends like your family."

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