I work at a Valvoline Instant Oil Change and have had many many people tell me and the people that I work with that this is the best experience at a quick lube shop they have ever had and will continue to come back in the future. I am respectful knowledgeable and courteous to my customers. I simply preform the steps of my service and if at any time in the process they stop me because either A. they do not want what I am offering B. think it is a bunch of [censored] when I offer a synthetic oil for their vehicle when a manufacture such as Toyota, Chevrolet, even Volkswagen recommends it. You would be surprised how many people are AGAINST synthetics or showing sever service intervals for certain parts of the vehicle recommended by the manufacture I stop, make sure everything is going well, ask them is there anything else I can do for you like fill up your tires or whatever it may be and then cash them and send them on their merry way. I know many of you do not like my kind, and with the reputation my industry has gained over the years I hold 0% animosity towards the opinion you have. But I would appreciate any good stories about your experiences at lube shops and what made it so great.