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Walmart employees are clueless??? #4543224
10/14/17 12:52 PM
10/14/17 12:52 PM
Joined: Mar 2012
Posts: 804
BerksCounty/Pa.
thorromig Offline OP
thorromig  Offline OP
Joined: Mar 2012
Posts: 804
BerksCounty/Pa.
Went down to Walmart in my area today to grab the 5 quart jug of Pennzoil High Mileage that normally prices at $16.97 but was on rollback at the Walmart site for $15.27. Forgot my phone at home so had to go to customer service so they could look up the rollback price on there web site because the shelf did not have it on rollback. The female that was waiting on me has worked at customer service now for over two years. I know that because I frequent shop there for certain items & I specifically see her working in there. My point -- she said she had no clue how to look up the rollback or get into her site online?? She called her supervisor who showed her the method -- all the while there is a line backing up & up at customer service. My questions is -- was she really that dumb -- played dumb -- or there training is just that bad??? My friend said, "she was probably hoping that you said forget it & payed normal price". My comment back to her was, "good luck with that coming from me!!"

Last edited by thorromig; 10/14/17 01:06 PM.

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Re: Walmart employees are clueless??? [Re: thorromig] #4543232
10/14/17 12:57 PM
10/14/17 12:57 PM
Joined: Apr 2013
Posts: 2,423
The Northeast
mclasser Offline
mclasser  Offline
Joined: Apr 2013
Posts: 2,423
The Northeast
My time is too valuable to wait that long for a measly $1.70.


2018 Hyundai Elantra VE -- 6K
2013 Honda Pilot EX-L 4WD -- 57K
2002 Honda Accord EX-L -- 212K

Re: Walmart employees are clueless??? [Re: thorromig] #4543235
10/14/17 01:01 PM
10/14/17 01:01 PM
Joined: Sep 2010
Posts: 7,507
Texas & Global
4WD Offline
4WD  Offline
Joined: Sep 2010
Posts: 7,507
Texas & Global
I did the opposite. ~ young lady at OR did not want to exchange wiper blades and told me bring the vehicle and shed show me. (The plastic was too narrow for the metal arm) Went back and forth telling her I have done many difficult mechanics jobs. proper wipers I could do blindfolded (with no manager in sight) She insists I go get the vehicle

Walked out and left $44 behind but OR will never see me again


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Re: Walmart employees are clueless??? [Re: thorromig] #4543238
10/14/17 01:07 PM
10/14/17 01:07 PM
Joined: Jan 2008
Posts: 10,972
OH
SatinSilver Offline
SatinSilver  Offline
Joined: Jan 2008
Posts: 10,972
OH
Probably because she isn't tech savy. The last two times I did that the young lady brought out her smart phone, hit a few buttons and voila! Done.

Previous to that an older lady had to go over to an old computer terminal and let the compute warm up. Took forever. Depends who you get.

Re: Walmart employees are clueless??? [Re: thorromig] #4543278
10/14/17 01:39 PM
10/14/17 01:39 PM
Joined: Jul 2004
Posts: 12,070
Middlesex County CT
simple_gifts Offline
simple_gifts  Offline
Joined: Jul 2004
Posts: 12,070
Middlesex County CT
Maybe corporate rolled out a new software system and everyone isn't up to speed.

Lots of reasons other than the lightening rod ones.


2004 Prius; 102K; ASL
2007 Yaris 78K 0w-40 Castrol
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Re: Walmart employees are clueless??? [Re: mclasser] #4543281
10/14/17 01:42 PM
10/14/17 01:42 PM
Joined: Sep 2004
Posts: 21,936
Orlando, FL
Mr Nice Offline
Mr Nice  Offline
Joined: Sep 2004
Posts: 21,936
Orlando, FL
Originally Posted By: mclasser
My time is too valuable to wait that long for a measly $1.70.


Yep. Can't blame employee for incorrect price.

Re: Walmart employees are clueless??? [Re: thorromig] #4543299
10/14/17 02:12 PM
10/14/17 02:12 PM
Joined: Jan 2007
Posts: 17,501
Clovis, CA
Merkava_4 Offline
Merkava_4  Offline
Joined: Jan 2007
Posts: 17,501
Clovis, CA
Are you saying the employee didn't know how to access the online Walmart site ?

Then how did she apply for the job at Walmart in the first place ?

Re: Walmart employees are clueless??? [Re: thorromig] #4543314
10/14/17 02:44 PM
10/14/17 02:44 PM
Joined: Dec 2003
Posts: 9,929
Florida, Cape Coral
Eddie Offline
Eddie  Offline
Joined: Dec 2003
Posts: 9,929
Florida, Cape Coral
Walmart employees are clueless is a dumb statement. You're the one who forgot your cell phone with the information and it's the WM employee whose to blame? :-))


CX5 Touring 2.5L :-)
Re: Walmart employees are clueless??? [Re: Eddie] #4543338
10/14/17 03:13 PM
10/14/17 03:13 PM
Joined: Aug 2004
Posts: 4,819
Katy, Republic of Texas
blupupher Offline
blupupher  Offline
Joined: Aug 2004
Posts: 4,819
Katy, Republic of Texas
Originally Posted By: Eddie
Walmart employees are clueless is a dumb statement. You're the one who forgot your cell phone with the information and it's the WM employee whose to blame? :-))

LOL, Kind of thinking the same thing.
Why not just order it online at the cheap price and go pick it up?


2018 Hyundai Santa Fe: Dealer oil and filter/5k
2012 Scion xB: QSUD 0w-20, CQ Blue, 5k
2002 Ford F150: GTX HM 5w-20, EcoGard, 1yr
1994 Honda VT1100c: Peak 15w-40, PSL, 5k




Re: Walmart employees are clueless??? [Re: thorromig] #4543340
10/14/17 03:16 PM
10/14/17 03:16 PM
Joined: Oct 2014
Posts: 4,046
Utah
CKN Offline
CKN  Offline
Joined: Oct 2014
Posts: 4,046
Utah
Another useless thread...only this one is worth $1.70................

Re: Walmart employees are clueless??? [Re: thorromig] #4543355
10/14/17 03:30 PM
10/14/17 03:30 PM
Joined: Jul 2009
Posts: 748
texas
danez_yoda Offline
danez_yoda  Offline
Joined: Jul 2009
Posts: 748
texas
Better for the clueless people working for walmart instead of sitting on welfare or living a life of crime.


Ease up folks. Not everyone is sharp but they dont deserve ridicule.


Last edited by danez_yoda; 10/14/17 03:32 PM.
Re: Walmart employees are clueless??? [Re: danez_yoda] #4543361
10/14/17 03:36 PM
10/14/17 03:36 PM
Joined: Sep 2010
Posts: 7,507
Texas & Global
4WD Offline
4WD  Offline
Joined: Sep 2010
Posts: 7,507
Texas & Global
Its hard to find a good job or keep a business open in these small towns. Our Walmart automotive manager used to own his own garage ~ and is pretty sharp on cars/light trucks


2018 Chevy 1500 Z71 4WD
2017 Chevy Tahoe LT 4WD
2014 Fusion Hybrid Titanium
2013 Cruze LTZ - RS Turbo
Re: Walmart employees are clueless??? [Re: thorromig] #4543370
10/14/17 03:47 PM
10/14/17 03:47 PM
Joined: Dec 2006
Posts: 19,129
Dallas,Tx USA
aquariuscsm Offline
aquariuscsm  Offline
Joined: Dec 2006
Posts: 19,129
Dallas,Tx USA
I'm wondering if it would ring up at rollback price at the point of sale terminal? I bet they just either forgot to or hadn't put up the price points on the shelves yet. All Pennzoil at Walmart here has the rollback tags on the shelves. I bought a jug of PP 5W20 last night on rollback for $22.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 5W20

Re: Walmart employees are clueless??? [Re: mclasser] #4543374
10/14/17 03:58 PM
10/14/17 03:58 PM
Joined: Nov 2011
Posts: 4,970
MTL, CANADA
Rolla07 Offline
Rolla07  Offline
Joined: Nov 2011
Posts: 4,970
MTL, CANADA
Originally Posted By: mclasser
My time is too valuable to wait that long for a measly $1.70.


Yep, and its terrible customer service to make it such a hassle. Nobody bothers and WM wins.


2007 Corolla Red Pearl 155k miles
PP 0w20 & ST 4967

Re: Walmart employees are clueless??? [Re: mclasser] #4543375
10/14/17 03:59 PM
10/14/17 03:59 PM
Joined: Jan 2017
Posts: 336
Texas,USA
ATex7239 Offline
ATex7239  Offline
Joined: Jan 2017
Posts: 336
Texas,USA
Originally Posted By: mclasser
My time is too valuable to wait that long for a measly $1.70.


This ^

I offered to pick up the difference in Kroger for lady holding up the line on an expired $1 off coupon.

Life is too short to get wrapped around the axle on such things.


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