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#4531661 - 10/01/17 10:49 PM We're done, Motorcraft.
crainholio Offline


Registered: 10/31/03
Posts: 174
Loc: NJ
I finally bought a proper oil filter cutter for another project, and opened up the Motorcraft FL-820S that came off our Mercury Mariner 3.0L V6 last weekend. Visible tear as shown in the pic. ~5700 mile OCI running Motorcraft 5W-30 synthetic blend, the usual Summer oil for this vehicle since it passed 100K miles.






Edited by crainholio (10/01/17 10:54 PM)
Edit Reason: 820S typo.

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#4531665 - 10/01/17 10:53 PM Re: We're done, Motorcraft. [Re: crainholio]
Rolla07 Offline


Registered: 11/05/11
Posts: 4740
Loc: MTL, CANADA
Tear-olator!
_________________________
2007 Corolla Red Pearl 155k miles
PP 0w20 & ST 4967


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#4531667 - 10/01/17 11:00 PM Re: We're done, Motorcraft. [Re: crainholio]
SirTanon Offline


Registered: 06/23/14
Posts: 2162
Loc: Phoenix, Arizona - USA
Of all the Motorcraft filters, the 820 seems to be the odd-man-out in terms of construction and reliability. 400s, 910s, 500s, etc.. all seem to be good.. but the 820 seems plagued with tears, etc..

My gut says it's because of its diameter, and MC not building in enough pleats, or using more robust media, to make up for the increased diameter.
_________________________
2010 Ford Fusion SE - 2.5 liter/6F35 Trans - 257,000mi
2014 Nissan Altima SL - 2.5 liter/CVT - 55,000mi

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#4531674 - 10/01/17 11:16 PM Re: We're done, Motorcraft. [Re: crainholio]
ArcticDriver Offline


Registered: 01/27/17
Posts: 1139
Loc: USA
How many months old to log 5,700 miles.

Hopefully you will send your complaint to Ford Motorcraft Customer Service and not just complain here since you can only effect change if they are made aware of your reason.

Thanks for posting your experience.
_________________________
Multiple Diesel and Gasoline vehicles

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#4531675 - 10/01/17 11:16 PM Re: We're done, Motorcraft. [Re: crainholio]
barkingspider Offline


Registered: 12/22/13
Posts: 2051
Loc: socal
At least you can get better oil filters at better prices than the MC Ones.
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#4531682 - 10/01/17 11:33 PM Re: We're done, Motorcraft. [Re: crainholio]
WellOiled Offline


Registered: 10/03/15
Posts: 1358
Loc: Houston, Texas
I had an FL820S tear on me also. After this event I started cutting all my used oil filters open. Ford Motorcraft just blew off my report. However, I would report it regardless.
_________________________
2004 Ford Ranger 4.0L V6
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#4531696 - 10/01/17 11:58 PM Re: We're done, Motorcraft. [Re: crainholio]
Falcon_LS Offline


Registered: 10/03/08
Posts: 4054
Loc: Kuwait
Ouch! I'm just going to stick with my XG2s. eek
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#4531725 - 10/02/17 12:52 AM Re: We're done, Motorcraft. [Re: crainholio]
Merkava_4 Offline


Registered: 01/30/07
Posts: 17501
Loc: Clovis, CA
You guys should either buy the Fram Ultra or the NAPA Platinum and be done with it.

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#4531737 - 10/02/17 01:36 AM Re: We're done, Motorcraft. [Re: crainholio]
Colt45ws Offline


Registered: 08/15/06
Posts: 9648
Loc: Central Washington
Fram Ultra
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2002 Ford Crown Vic PI 207k, Ex-Kootenai County, ID Unit #42
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#4531747 - 10/02/17 03:03 AM Re: We're done, Motorcraft. [Re: crainholio]
FowVay Offline


Registered: 06/02/02
Posts: 2680
Loc: Southeastern USA
Off-topic slightly but I cut open two FL-910s filters this week and they were both perfect at 5,000 mile intervals. I believe the problem here is with the specific product number - FL-820S.

I also would find a different filter to use if you're seeing tears. There's no reason to accept this design flaw from any company just to keep the Motorcraft logo on your engine.
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#4531771 - 10/02/17 05:35 AM Re: We're done, Motorcraft. [Re: crainholio]
copcarguy Offline


Registered: 12/06/12
Posts: 335
Loc: PA
I recently went to an open house at the local NAPA. While there, they had several new filters including an FL820 cut open.

There was such a huge spot between pleats at the seam I could fit my fingertip in it.

I was most impressed with the NAPA Platinum, both in filter media and its construction.

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#4531821 - 10/02/17 07:02 AM Re: We're done, Motorcraft. [Re: ArcticDriver]
crainholio Offline


Registered: 10/31/03
Posts: 174
Loc: NJ
Just over 4 months: April-August. I sent the pics and explanatory text to [email protected] but not finding an email address for Ford.com as yet. Not optimistic that this will change things.

I'll cut open the new-in-box Motorcraft FL-820S I have sitting on the shelf next weekend and see what's inside, it's not going on the vehicle and unlikely I can find the receipt to return it. Also picking up a Fram XG2 to swap out the 820 that's on the vehicle now and will cut that one open for examination.


Originally Posted By: ArcticDriver
How many months old to log 5,700 miles.

Hopefully you will send your complaint to Ford Motorcraft Customer Service and not just complain here since you can only effect change if they are made aware of your reason.

Thanks for posting your experience.


Edited by crainholio (10/02/17 07:03 AM)

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#4531911 - 10/02/17 09:46 AM Re: We're done, Motorcraft. [Re: crainholio]
blupupher Offline


Registered: 08/27/04
Posts: 4429
Loc: Katy, Republic of Texas
Originally Posted By: crainholio
...

I'll cut open the new-in-box Motorcraft FL-820S I have sitting on the shelf next weekend and see what's inside, it's not going on the vehicle and unlikely I can find the receipt to return it ...

You could always go to walmart and exchange it for a Fram or ST.
_________________________
1994 Honda VT1100C: Peak 15w-40/TG/2500 mile OCI
2002 Ford F150: GTX HM 5w-20/EcoGard Syn/1yr OCI
2012 Scion xB: QSUD 0w-20/CQ Blue/5k OCI


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#4531946 - 10/02/17 10:36 AM Re: We're done, Motorcraft. [Re: crainholio]
sw99 Offline


Registered: 03/22/06
Posts: 2120
Loc: Colorado
I have never been a fan of the Motorcraft filters. Definitely not holding up there. Thanks for the C&P.
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2016 Nissan Versa S 1.6L
2018 Subaru Outback 2.5i
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#4532020 - 10/02/17 12:34 PM Re: We're done, Motorcraft. [Re: crainholio]
dogememe Offline


Registered: 04/15/17
Posts: 613
Loc: SF BAY AREA, CA
Microgard, Supertech, Napa ProSelect. All Wix on a budget. Better than Motorcraft for the same price smile
_________________________
2007 Ford Crown Vic P71 4.6 ~124K Miles, SynPower 5W-30, Royal Purple Filter. *Daily Driver*
2010 Ford Escape 2.5 ~70K Miles, SynPower 5W-30, Wix Filter. *Turo Rental*

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