I'm kind of a dummy when it comes to this stuff...so bear with me and correct me!
Doing the Windows 10 update...get an error message saying that I must uninstall Symantec End Point protection to install Windows 10. Ok, I googled it and arrived at this page:https://support.symantec.com/en_US/article.TECH231349.html
I pasted that address into Windows Explorer and clicked "show hidden folders" and I cannot find that roru.log they talk about. I know I have version 12.1.6. This subscription is from an organization I don't belong to anymore, so I don't have access to any licence codes.
Any ideas? Thanks!