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Windows 10 update and Symantec End point #4529547
09/29/17 04:24 PM
09/29/17 04:24 PM
Joined: Nov 2016
Posts: 1,278
WI
HoosierJeeper Offline OP
HoosierJeeper  Offline OP
Joined: Nov 2016
Posts: 1,278
WI
I'm kind of a dummy when it comes to this stuff...so bear with me and correct me!
Doing the Windows 10 update...get an error message saying that I must uninstall Symantec End Point protection to install Windows 10. Ok, I googled it and arrived at this page:
https://support.symantec.com/en_US/article.TECH231349.html

I pasted that address into Windows Explorer and clicked "show hidden folders" and I cannot find that roru.log they talk about. I know I have version 12.1.6. This subscription is from an organization I don't belong to anymore, so I don't have access to any licence codes.

Any ideas? Thanks!


15 Jeep KL Limited V6: Formula Shell 5W20
07 LR3 SE V8: Maxlife 5W30
05 Jeep KJ Limited: PHM 5W30
96 Jeep XJ Country: STP HM 5W30 (winter)
Re: Windows 10 update and Symantec End point [Re: HoosierJeeper] #4529589
09/29/17 05:05 PM
09/29/17 05:05 PM
Joined: Jul 2007
Posts: 4,212
Midwest USA
LoneRanger Offline
LoneRanger  Offline
Joined: Jul 2007
Posts: 4,212
Midwest USA
Symantec Endpoint Protection.... we have to tolerate that POS at work on the workstations running Win 10 Enterprise and the Symantec is a massive resource hog. I'd find something else if you can. Otherwise, I'd obey the admonition and uninstall it, find a different AV. Without the licensing info for the installation of Symantec that you're running, you've got no other choice if you want to upgrade to 10, which if you are on 8 would be well worth it.



'09 Subaru Forester ...................(QS HM 5W30)
'16 Moto Guzzi Stelvio 1200 .....(ENI i-Ride PG 10W60)
Re: Windows 10 update and Symantec End point [Re: HoosierJeeper] #4529628
09/29/17 05:42 PM
09/29/17 05:42 PM
Joined: Nov 2016
Posts: 1,278
WI
HoosierJeeper Offline OP
HoosierJeeper  Offline OP
Joined: Nov 2016
Posts: 1,278
WI
Thanks, I was kind of suspecting it's time to ditch it. Might try the free Avast.


15 Jeep KL Limited V6: Formula Shell 5W20
07 LR3 SE V8: Maxlife 5W30
05 Jeep KJ Limited: PHM 5W30
96 Jeep XJ Country: STP HM 5W30 (winter)

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