Originally Posted By: L_Sludger
Ok, so back to the original post.
So, when he declined the test drive, you should have said "Are you refusing a trip? Are you refusing the trip??? Ok, you are now OOPs.. out of position, you'll be contacted by your chief pilot very shortly. Have a better day."
huh?
I'm not following this at all...
Look, if I was interested in a car, and they declined a test drive, I would just walk out...and find a dealer that was interested in my business.
A few years back, I walked out of a Toyota dealer (which I will keep nameless) after getting the usual [censored], high-pressure pitch, which included a sales price several thousand over our internet discussion. The salesman became agitated and made a few accusations like the salesman in the OP's post. I told him, quite calmly, that if he met our price (which I wrote down for him on the paperwork, and was identical to the price I had already discussed at Charles Barker, the good guys in this), we would buy the car that day. He told me that there was no way, and made some more, frankly, insulting comments.
I excused myself to the bathroom, called the salesman at Charles Barker Toyota (previously mentioned, in this post and others, excellent dealer) and told him he had the sale at our discussed price.
I then asked to speak to the manager of the nameless dealer. He asked "what can we do to make the sale", and I explained, briefly, calmly, how he had lost the sale, and told him that we were leaving to buy the car at Barker.
Don't know what happened after that.
Don't really care.