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Why gas stations won't tell you price of fuel? #4517902
09/16/17 02:41 PM
09/16/17 02:41 PM
Joined: May 2012
Posts: 953
Rio Rancho, NM
Pajero Offline OP
Pajero  Offline OP
Joined: May 2012
Posts: 953
Rio Rancho, NM
I recently called Shell and Chevron local gas stations and asked them the price of gas. Both refused and told me that it was against the law. Is there any merit to this? I found it suspect. I know there are websites now for this. But,......


Always remember "Planned obsolescence."

1994 Montero SR 3.5 DOHC, 133,xxx
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Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517904
09/16/17 02:42 PM
09/16/17 02:42 PM
Joined: Jun 2006
Posts: 370
Texas
Neely97 Offline
Neely97  Offline
Joined: Jun 2006
Posts: 370
Texas
Get Gas Buddy.
Many retailers will not give prices over the phone.

Last edited by Neely97; 09/16/17 02:44 PM.

6.7 cummins, Toyota 4 runner
FUMOTO
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517906
09/16/17 02:44 PM
09/16/17 02:44 PM
Joined: Jan 2008
Posts: 10,661
OH
SatinSilver Offline
SatinSilver  Offline
Joined: Jan 2008
Posts: 10,661
OH
Not against the law but maybe against their company policy. They probably do it because competition is so fierce among stations. Plus not much loyalty to one station. If one can save a penny per gallon by going across the street then most drivers will. It's a commodity.

Gasbuddy works well for online prices. I recently saw one gas place that had their gas prices on their website.

Not giving out prices over the phone helps to keep phone calls to a minimum. Otherwise they would be getting hundreds of calls per day for the price. Then when they raise the price customers get mad and complain when they arrive and the price went up .20.

Last edited by SatinSilver; 09/16/17 02:46 PM.
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517912
09/16/17 02:58 PM
09/16/17 02:58 PM
Joined: Jan 2017
Posts: 1,139
USA
ArcticDriver Offline
ArcticDriver  Offline
Joined: Jan 2017
Posts: 1,139
USA
I use Gas Buddy often and think its a great App.
I Provide a Shell fuel card in all my fleet vehicles and these are tied in with the Shell App. This Shell App has a station locator and it even uses the Gas Buddy software when displaying pricing.

The problem with GasBuddy is it is not always up to date and I have found here in FL that prices reported only 1-2 hours ago are tyically lower than actual at a few local stations. It makes me wonder if station managers are using GasBuddy as a marketing tool?

Since I usually fill up with around 30 gallons, I will often call the station telephone number displayed on the Gas Buddy App to confirm prices when route planning. I have had a similar experience with certain stations refusing to provide the pump price but not often. with Shell it is not a corporate policy but the discretion of individual station managers. I think it might lose them some business since some drivers will just go to a ststion that offers this courtesy. I know I do.


Multiple Diesel and Gasoline vehicles
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517918
09/16/17 03:03 PM
09/16/17 03:03 PM
Joined: Mar 2008
Posts: 5,839
South Florida
bubbatime Offline
bubbatime  Offline
Joined: Mar 2008
Posts: 5,839
South Florida
They dont want you calling every day, and asking for the price. And all your neighbors calling every day, and asking for the price. A lesson learned YEARS ago by gas stations, as its quite annoying to field 50 calls a day of people just asking for the price. So they just tell you its not their policy to give the price over the phone.


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13 Yamaha XT250 Valv MC 10W40
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Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517952
09/16/17 03:50 PM
09/16/17 03:50 PM
Joined: Apr 2004
Posts: 5,208
Texas
JustinH Offline
JustinH  Offline
Joined: Apr 2004
Posts: 5,208
Texas
how did you find the phone number for a gas station?

You probably paid more for the phone calls than the money you would save at a fillup.


'11 Hyundai Sonata GLS
'11 Scion XB
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517984
09/16/17 04:45 PM
09/16/17 04:45 PM
Joined: Jun 2014
Posts: 2,439
Phoenix, Arizona - USA
SirTanon Offline
SirTanon  Offline
Joined: Jun 2014
Posts: 2,439
Phoenix, Arizona - USA
It's not so much illegal, as they probably suspect you work for the competition.

As others have said, use Gas Buddy. I have it on every phone I own.

There's also www.gasbuddy.com


2010 Ford Fusion SE - 2.5 liter/6F35 Trans - 261,000mi
2014 Nissan Altima SL - 2.5 liter/CVT - 56,000mi
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4517988
09/16/17 04:49 PM
09/16/17 04:49 PM
Joined: Aug 2011
Posts: 9,560
Boston, MA
HerrStig Offline
HerrStig  Offline
Joined: Aug 2011
Posts: 9,560
Boston, MA
In most of New England, state law requires the prices to be posted where they can be read from the street.

Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4518005
09/16/17 05:09 PM
09/16/17 05:09 PM
Joined: Mar 2011
Posts: 271
NM, USA
pkunk Offline
pkunk  Offline
Joined: Mar 2011
Posts: 271
NM, USA
In addition to gas buddy app, I use Gas Guru. Sometimes better and seems to be a faster app


2008 Mini Cooper Clubman (toad)
2000 Mercedes ML320
1994 Dodge 2500 Cummins
1999 Ford F53 V10 Coachman Motorhome 34ft
Re: Why gas stations won't tell you price of fuel? [Re: Neely97] #4518027
09/16/17 05:48 PM
09/16/17 05:48 PM
Joined: Sep 2009
Posts: 16,002
OH
fdcg27 Offline
fdcg27  Offline
Joined: Sep 2009
Posts: 16,002
OH
Originally Posted By: Neely97
Get Gas Buddy.
Many retailers will not give prices over the phone.


^^^ This!
Gasbuddy is great for pricing info, although there are other options.
The thing you have to watch is the age of the price postings.
Something from an hour ago is probably good while something from early this morning may no longer be valid.
Some areas are always cheaper than others, and it pays a little to learn this information when traveling.
Of course no gas station is going to give prices over the phone. Their convenience stores are typically very busy and they don't have an excess of personnel on hand to answer the phone to give out prices.


17 Forester 12K MSS 0W-20
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Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4518065
09/16/17 06:44 PM
09/16/17 06:44 PM
Joined: Jul 2016
Posts: 120
MI
a1mfw Offline
a1mfw  Offline
Joined: Jul 2016
Posts: 120
MI
I had worked at a corporate gas station. We were to do a gas price survey of a couple stations nearby and had to call it in to see whether to raise or lower prices.

Re: Why gas stations won't tell you price of fuel? [Re: a1mfw] #4518099
09/16/17 07:33 PM
09/16/17 07:33 PM
Joined: Aug 2003
Posts: 12,892
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,892
NE,Ohio
Originally Posted By: a1mfw
I had worked at a corporate gas station. We were to do a gas price survey of a couple stations nearby and had to call it in to see whether to raise or lower prices.


Now some just use gas buddy, or do the survey on the way into work.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4518139
09/16/17 08:20 PM
09/16/17 08:20 PM
Joined: Jul 2003
Posts: 4,743
New Zealand
Silk Offline
Silk  Offline
Joined: Jul 2003
Posts: 4,743
New Zealand
Over here all service stations have large signs up so you can read the prices as you go past - 91 and diesel, they don't give a price for 95 because not many use it. Uusually they are pretty close in an area, but in town the Mobil is 2 cents cheaper than Z on the main road.


1987 BMW R65 - Penrite V Twin 20/50
2005 Nissan Expert - Gulf Western 10W-40
1996 Volvo T5 - Penrite HPR15 - 15W-60. Ryco syntec filter.
Re: Why gas stations won't tell you price of fuel? [Re: Pajero] #4518236
09/16/17 10:19 PM
09/16/17 10:19 PM
Joined: Dec 2012
Posts: 1,438
New Mexico, USA
jimbrewer Offline
jimbrewer  Offline
Joined: Dec 2012
Posts: 1,438
New Mexico, USA
I doubt many people would call them in this day and age.

What I suspect is that if competitors call each other, that looks a heckuva lot like price-fixing. That is a felony. Years ago, an investigator for the state Attorney General happend to be buying gas just as the call was made.....They got out of it, but it was a real mess.

Competitors shouldn't be talking about price with each other, period.

Re: Why gas stations won't tell you price of fuel? [Re: Rand] #4518324
09/17/17 05:50 AM
09/17/17 05:50 AM
Joined: Nov 2011
Posts: 3,948
Lima, Ohio, USA
earlyre Offline
earlyre  Offline
Joined: Nov 2011
Posts: 3,948
Lima, Ohio, USA
Originally Posted By: Rand
Originally Posted By: a1mfw
I had worked at a corporate gas station. We were to do a gas price survey of a couple stations nearby and had to call it in to see whether to raise or lower prices.


Now some just use gas buddy, or do the survey on the way into work.


I'm a grocery cashier, but for the last 6 months or so have been "filling in" at our gas station, as they've been chronically short handed.(basically as soon as they think they're hired up, the newbies quit within their first few weeks. and it seems to happen in 3's...)

we have to do a competitor price check twice daily, between 6-9a, and 1-3p. we have a defined list of 4 stations, none more than 4 miles away, but it's an 11 mi loop.(get paid mileage), takes 20-30 min to drive the loop.
we are allowed to match the lowest competitor UP to 5 cents. beyond 5 cents, decision is up to corporate. station 1 is 6 cents below us, and station 2 is 5 cents below us? up to corporate. we can only match the LOWEST, not the second lowest...

doing the check before work is highly frowned upon. that is "working off the clock", which puts the union in a tizzy.

we do use gasbuddy, but not to DO the price check,(Corp. insist we do the physical onsite reporting) I update/report prices at each station as i'm doing the price check.

it also has to do with the instability of the gas price in the market. we had 3 price changes in my 8 hr shift yesterday.
we started @$2.30, morning check had a couple stations @ $2.29, match that. 30 min later, Corp sends down another change, down to $2.27. go out for the afternoon check, one competitor is $2.25, match that.

if we tell you it's price a.bc, it could be different before you get there. we can give the price, but must strongly emphasize that that is the price NOW, and is subject to change.


Mine:
09 Mercury Sable : 6qts AutoQuest(Meijer/Warren) 0w20, WIX 51516
Mine to Maintain:
03 Pontiac Vibe : 4.5qts VWB 5w30,WIX 51394
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