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Cardone core policy... #4513029
09/11/17 09:21 AM
09/11/17 09:21 AM
Joined: Jun 2015
Posts: 490
New York
NoNameJoe Offline OP
NoNameJoe  Offline OP
Joined: Jun 2015
Posts: 490
New York
Has anyone sent in calipers for the Cardone core return? Their official core policy states rust will disqualify a caliper, but I find that ridiculous since calipers being replaced are probably going to be rusty regardless of why it's being replaced.

https://www.cardone.com/docs/default-source/core-policies/core-policy---calipers.pdf?sfvrsn=6

They state no core credit for: "Castings that are worn, broken, scored, damaged, cracked, frozen or rusted." Their policy makes no mention of "excessive rust" or "pitting", it literally just says "Rust" on that picture and the caliper they show as having rusted looks rather tame. Other companies like Centric specify the degree to how rusty it has to be and show pictures where huge chunks are literally flaking off.

I don't want to pay $70 if they end up saying my core isn't good enough because it has surface rust on it or the piston has a little surface rust on it. Also if I don't disassemble it, what if it has rust inside the caliper bore or on the sealing portions of the piston? Seems like a huge gamble.


2015 Civic LX Coupe
Re: Cardone core policy... [Re: NoNameJoe] #4513036
09/11/17 09:32 AM
09/11/17 09:32 AM
Joined: Jan 2006
Posts: 433
GA
drtyler Offline
drtyler  Offline
Joined: Jan 2006
Posts: 433
GA
Buy a different brand then.

Re: Cardone core policy... [Re: NoNameJoe] #4513048
09/11/17 09:43 AM
09/11/17 09:43 AM
Joined: Aug 2004
Posts: 19,989
CA
The Critic Offline
The Critic  Offline
Joined: Aug 2004
Posts: 19,989
CA
Cardone reused a lot of parts on their reman calipers- including pistons and rubber hardware. That is why they are so strict with their core policy.


2011 Toyota Prius - 173k - Various 0W-20 (Brew)
2007 Honda Accord 2.4 - 131K - Mobil 1 EP HM 5W-30
Re: Cardone core policy... [Re: NoNameJoe] #4513097
09/11/17 10:51 AM
09/11/17 10:51 AM
Joined: Dec 2012
Posts: 605
Washington for now
WhyMe Offline
WhyMe  Offline
Joined: Dec 2012
Posts: 605
Washington for now
first time i have seen this. i buy from the AZ and ORily and they never even looked at the caliper cores i returned.

Re: Cardone core policy... [Re: NoNameJoe] #4513106
09/11/17 11:04 AM
09/11/17 11:04 AM
Joined: Jun 2015
Posts: 490
New York
NoNameJoe Offline OP
NoNameJoe  Offline OP
Joined: Jun 2015
Posts: 490
New York
Quote:
Buy a different brand then.
I was looking for experiences with the Cardone core policy, but thanks.

Quote:
first time i have seen this. i buy from the AZ and ORily and they never even looked at the caliper cores i returned.

I might call RockAuto and ask since I'd be returning the core to them. I remember seeing a page on RockAuto that said they don't care if the calipers are a little rusted but then seeing this from Cardone makes me wonder. I might also go Powerstop since I can get that without a core at all even though it's a little more pricy.


2015 Civic LX Coupe
Re: Cardone core policy... [Re: WhyMe] #4513146
09/11/17 11:35 AM
09/11/17 11:35 AM
Joined: May 2012
Posts: 4,454
Baltimore, Maryland, USA
zzyzzx Offline
zzyzzx  Offline
Joined: May 2012
Posts: 4,454
Baltimore, Maryland, USA
Originally Posted By: WhyMe
first time i have seen this. i buy from the AZ and ORily and they never even looked at the caliper cores i returned.


I agree with the above statement.

Re: Cardone core policy... [Re: NoNameJoe] #4513243
09/11/17 01:19 PM
09/11/17 01:19 PM
Joined: Nov 2008
Posts: 9,045
Phoenix
dishdude Offline
dishdude  Offline
Joined: Nov 2008
Posts: 9,045
Phoenix
I wouldn't waste my time with any Cardone parts.


2018 Challenger SRT
Re: Cardone core policy... [Re: dishdude] #4513249
09/11/17 01:25 PM
09/11/17 01:25 PM
Joined: Apr 2012
Posts: 5,158
MA
Wolf359 Offline
Wolf359  Offline
Joined: Apr 2012
Posts: 5,158
MA
Originally Posted By: dishdude
I wouldn't waste my time with any Cardone parts.


Yeah, they're not exactly high quality. I got a master cylinder from them before and swapped it with another one because it didn't fit. The second one didn't fit either. Went back and was going to swap it for another one, but checked it first, but it wouldn't fit either. I guess they make a copy and the mold they use wasn't very good so all the parts they had were slightly off. It wasn't just one defective part, their entire copy of it was defective. Got a different brand and it was fine.

Re: Cardone core policy... [Re: NoNameJoe] #4513453
09/11/17 04:39 PM
09/11/17 04:39 PM
Joined: Mar 2008
Posts: 6,832
USA
slacktide_bitog Online content
slacktide_bitog  Online Content
Joined: Mar 2008
Posts: 6,832
USA
Most parts stores' house brand calipers are Cardone remans, and they are not that picky at all about the cores. The most recent calipers I purchased were Napa Eclipse, which are Cardone Ultras except the coating is black instead of silver. My cores were rusty, but Napa took them with no problems smile

Re: Cardone core policy... [Re: NoNameJoe] #4513459
09/11/17 04:49 PM
09/11/17 04:49 PM
Joined: Jun 2017
Posts: 133
Tennessee
ChevyMan93 Offline
ChevyMan93  Offline
Joined: Jun 2017
Posts: 133
Tennessee
Don't waste your time with cardone. I've gotten several reman parts from them over the years and have had nothing but problems. Ended up having to replace the cardone parts with a reputable brand. I was especially mad when the impeller shaft in my power steering pump snapped in half going down the interstate. Good times.


2016 Chevrolet Silverado Z71 5.3
2017 Honda CR-V 2.4
Re: Cardone core policy... [Re: NoNameJoe] #4513564
09/11/17 06:36 PM
09/11/17 06:36 PM
Joined: Nov 2004
Posts: 7,753
Texas
GMBoy Offline
GMBoy  Offline
Joined: Nov 2004
Posts: 7,753
Texas
I agree with the others: Don't use Cardone. Even their Cardone Select line, which is supposed to be NEW parts is not a quality part. Everytime I used a Cardone part it was always something wrong. Heck I went thru 3 power steering pumps until 1 finally worked correctly only to fail a year later anyhow.


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