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Thought laptop was dead #4511360
09/09/17 07:41 AM
09/09/17 07:41 AM
Joined: Mar 2004
Posts: 20,758
Upstate NY
Donald Offline OP
Donald  Offline OP
Joined: Mar 2004
Posts: 20,758
Upstate NY
My 6 yr old HP laptop would not display anything on it's screen after a reboot. Sounded like it was booting OK from short access sounds from CD drive. SSD main drive. Fan was on.

Decided to plug in an external monitor via HDMI and nothing displayed on external monitor but normal Windows screen now appeared on laptop screen.

I had not had an external monitor attached in years.

So I am perplexed.

Many new laptops do not come with a CD drive. This one has one. I prefer to buy music CDs and import to Google music rather than download.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: Thought laptop was dead [Re: Donald] #4511374
09/09/17 08:09 AM
09/09/17 08:09 AM
Joined: Jun 2014
Posts: 1,968
IL
Vern_in_IL Offline
Vern_in_IL  Offline
Joined: Jun 2014
Posts: 1,968
IL
You can get a good USB external CD drive.

I hate the stupid industry for trying to eliminate the CD drive, CD/DVD drives will always be around, since we got them archival DVD's that will be around for a hundred years.

Last edited by Vern_in_IL; 09/09/17 08:11 AM.
Re: Thought laptop was dead [Re: Donald] #4511416
09/09/17 09:28 AM
09/09/17 09:28 AM
Joined: Jul 2011
Posts: 53
New Mexico
Rick505 Offline
Rick505  Offline
Joined: Jul 2011
Posts: 53
New Mexico
It's been a few years since I was in end-user support but mostly had HP laptops/desktops in service. I recall having a keyboard combination to toggle displays. Something like "Fn" key and "F6"(or F4, something). Look at the symbols on a few of the Function keys and you may notice a monitor looking icon. Also since you now have a display check the display settings in your Operating system especially resolution.

Now if this was just a reason to buy a new laptop, then...........never mind. smile

Re: Thought laptop was dead [Re: Donald] #4511417
09/09/17 09:29 AM
09/09/17 09:29 AM
Joined: Aug 2015
Posts: 2,730
NC
BigD1 Offline
BigD1  Offline
Joined: Aug 2015
Posts: 2,730
NC
Go into BIOS, and change boot order to the main drive, and then see what happens. Probably CD drive is first in boot order.


1992 Toyota Pickup--Formula Shell 10W-30--Fram PH3614
Re: Thought laptop was dead [Re: BigD1] #4511487
09/09/17 11:34 AM
09/09/17 11:34 AM
Joined: Mar 2004
Posts: 20,758
Upstate NY
Donald Offline OP
Donald  Offline OP
Joined: Mar 2004
Posts: 20,758
Upstate NY
Originally Posted By: BigD1
Go into BIOS, and change boot order to the main drive, and then see what happens. Probably CD drive is first in boot order.


Hard to change the boot order when you cannot see the screen. And the fix was plugging in external monitor. Or trying to.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: Thought laptop was dead [Re: Rick505] #4511490
09/09/17 11:37 AM
09/09/17 11:37 AM
Joined: Mar 2004
Posts: 20,758
Upstate NY
Donald Offline OP
Donald  Offline OP
Joined: Mar 2004
Posts: 20,758
Upstate NY
Originally Posted By: Rick505
It's been a few years since I was in end-user support but mostly had HP laptops/desktops in service. I recall having a keyboard combination to toggle displays. Something like "Fn" key and "F6"(or F4, something). Look at the symbols on a few of the Function keys and you may notice a monitor looking icon. Also since you now have a display check the display settings in your Operating system especially resolution.

Now if this was just a reason to buy a new laptop, then...........never mind. smile


I would like a new laptop. But I am thinking newer boat first. I have a backup laptop and a work laptop.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: Thought laptop was dead [Re: Rick505] #4511491
09/09/17 11:39 AM
09/09/17 11:39 AM
Joined: Mar 2004
Posts: 20,758
Upstate NY
Donald Offline OP
Donald  Offline OP
Joined: Mar 2004
Posts: 20,758
Upstate NY
Originally Posted By: Rick505
It's been a few years since I was in end-user support but mostly had HP laptops/desktops in service. I recall having a keyboard combination to toggle displays. Something like "Fn" key and "F6"(or F4, something). Look at the symbols on a few of the Function keys and you may notice a monitor looking icon. Also since you now have a display check the display settings in your Operating system especially resolution.

Now if this was just a reason to buy a new laptop, then...........never mind. smile


I thought the laptop screen would always display if Windows found it was the only connected display, regardless of buttons pressed.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: Thought laptop was dead [Re: Donald] #4511522
09/09/17 12:34 PM
09/09/17 12:34 PM
Joined: Jul 2015
Posts: 3,795
New England
madRiver Offline
madRiver  Offline
Joined: Jul 2015
Posts: 3,795
New England
Remove battery.

It can potentially be something silly like display(s) are off.

Re: Thought laptop was dead [Re: Donald] #4520499
09/19/17 05:17 PM
09/19/17 05:17 PM
Joined: Aug 2002
Posts: 14,424
Silicon Valley
PandaBear Offline
PandaBear  Offline
Joined: Aug 2002
Posts: 14,424
Silicon Valley
My experience is the display's back lite went out. Look at the screen from the side under a bright light. Do you see all the graphics displayed on the dark background? If so it is the white back lite went out.


"You keep asking questions PandaBear and you'll end up a vegetarian like my wife" - Camu Mahubah
Re: Thought laptop was dead [Re: Donald] #4520516
09/19/17 05:42 PM
09/19/17 05:42 PM
Joined: Mar 2004
Posts: 20,758
Upstate NY
Donald Offline OP
Donald  Offline OP
Joined: Mar 2004
Posts: 20,758
Upstate NY
I got it to boot one additional time but now the fan comes on. The light involving shift lock works but no display.

I am giving up.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)

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