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#4508366 - 09/05/17 07:25 PM Has anyone else had this happen?
Aichiguy Offline


Registered: 08/10/17
Posts: 78
Loc: Iowa
I picked up a new Camry one week ago and noticed some dirty water spots on the front bumper cover but didn't think much about it. Fast forward a week. I washed the car and spots didn't come off. I look closely and find that everything on the car that is not metal has this problem. I think perhaps the transport driver had his truck washed on the way to Iowa and they used an acid wash that chemically reacted with plastic parts. I called the dealership and fortunately the prep guy took pics of it. They are going to make it "right." Am I the only one?
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#4508387 - 09/05/17 07:48 PM Re: Has anyone else had this happen? [Re: Aichiguy]
bdcardinal Offline


Registered: 06/03/05
Posts: 10997
Loc: Santa Barbara, CA
I have seen it before. They call it "industrial fallout" damage. A lot of times it actually happens when vehicles are transported by train to the distribution center where they are picked up by the trucks.
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#4508397 - 09/05/17 07:54 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Aichiguy Offline


Registered: 08/10/17
Posts: 78
Loc: Iowa
Interesting. Will the bumper covers and rocker panels need repainted?
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#4508440 - 09/05/17 08:29 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Ihatetochangeoil Offline


Registered: 10/28/14
Posts: 580
Loc: On the road Midwest
Why don't you go back to the same dealer and ask to see the pictures the "prep guy" took of the rest of the vehicles on the same transport truck? A dealer making things right? I don't have the word right in quotations; neither do I believe any dealer is interested in making things right. Please, oh please, post whatever happens and prove me wrong. Pictures would be wonderful...

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#4508449 - 09/05/17 08:37 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Eddie Offline


Registered: 12/07/03
Posts: 9569
Loc: Florida, Cape Coral
I thought most new vehicles had protective coverings on bumpers, windshields etc. Maybe someone took the protectors off before they should have. Ed
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#4508468 - 09/05/17 08:57 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Srt20 Offline


Registered: 07/14/14
Posts: 495
Loc: Wisconsin
Yeah Ive heard it called rail dust. I think they get it off with clay bar.

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#4508482 - 09/05/17 09:14 PM Re: Has anyone else had this happen? [Re: Aichiguy]
bdcardinal Offline


Registered: 06/03/05
Posts: 10997
Loc: Santa Barbara, CA
They will try to have detail take it off by doing some version of a dealer installed swirl package that the manufacturer pays for. Worst case they will take it to a body shop and have it repainted. Either way it should have been not only caught during the PDI, Pre-Delivery Inspection, but sent up the chain of command and been corrected before the vehicle was put on the line.
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#4508524 - 09/05/17 09:58 PM Re: Has anyone else had this happen? [Re: Aichiguy]
SirTanon Online   content


Registered: 06/23/14
Posts: 2158
Loc: Phoenix, Arizona - USA
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#4508769 - 09/06/17 07:52 AM Re: Has anyone else had this happen? [Re: Aichiguy]
mightymousetech Offline


Registered: 04/03/17
Posts: 1444
Loc: Ontario, Canada
Rail dust spots do not look like water spots. They are probably actual water spots.
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#4508773 - 09/06/17 07:58 AM Re: Has anyone else had this happen? [Re: Aichiguy]
meep Offline


Registered: 02/20/07
Posts: 3557
Loc: Southeast
I've experienced a dealer "making things right." Harbin Ford in north alabama replaced the entire front bumper cover when my x bought a new escape in 2008. there was a tiny nick from unloading it at the dealer on the very lowest part of the bumper. I only saw it when it was pointed out to me. They pointed it out to us and in two weeks asked us to bring it by. Brand new bumper. It can happen.

If/when I trade the tundra, you can absolutely be certain I'll be paying them a visit.

-m
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#4508956 - 09/06/17 11:23 AM Re: Has anyone else had this happen? [Re: Aichiguy]
Aichiguy Offline


Registered: 08/10/17
Posts: 78
Loc: Iowa
If it's industrial fallout or rail dust, is it odd that it only affects the plastic or rubber areas? I will post more after dealer looks at it. I have pics but not sure if I can get them posted.


Edited by Aichiguy (09/06/17 11:33 AM)
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#4509093 - 09/06/17 01:34 PM Re: Has anyone else had this happen? [Re: Aichiguy]
NYEngineer Offline


Registered: 12/12/06
Posts: 1571
Loc: NY, NY
My wife's Kia Sorento had this. In fact, the car had the worst looking finish on it I had ever seen on a brand new car. Once I detailed it, it looked a lot better.

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#4509098 - 09/06/17 01:44 PM Re: Has anyone else had this happen? [Re: Aichiguy]
SatinSilver Offline


Registered: 01/24/08
Posts: 10172
Loc: OH
Originally Posted By: Aichiguy
I have pics but not sure if I can get them posted.


Click the reply tab, then click the box 5 over from the smiley face, it has a blue, up arrow on it. Click browse, add file from pc, then "all done".

What color is it? The front and rear plastic bumper covers have a much different finish compared to the metal painted finishes. Same paint code so they accept touch up paint ok. But if it chips just right you can peel off a bigger section of the paint esp with a scratch or gouge. I kind of seal the edges with the touch up paint so it doesn't get worse.

Doesn't sound like rail dust at all. A clay bar might do the trick.


Edited by SatinSilver (09/06/17 01:50 PM)

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#4509110 - 09/06/17 01:54 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Aichiguy Offline


Registered: 08/10/17
Posts: 78
Loc: Iowa



_________________________
2017 Toyota Camry 2.5
2011 Toyota Camry 2.5 75k
2003 Toyota Camry 2.4 201 k
1999 Ford F150 4.6 70k

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#4509112 - 09/06/17 01:57 PM Re: Has anyone else had this happen? [Re: Aichiguy]
Aichiguy Offline


Registered: 08/10/17
Posts: 78
Loc: Iowa
Thanks for the help Satinsilver. Notice all the sheet metal is flawless. Will post more when I know more.
_________________________
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2003 Toyota Camry 2.4 201 k
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