Recent Topics
7.3 powerstroke water pump
by mobilaltima. 12/13/18 07:10 AM
98 Jeep Cherokee, what oil is spec'd?
by otis24. 12/13/18 06:31 AM
fixing LED Christmas lights
by danez_yoda. 12/13/18 06:30 AM
Things are not as they seem to be..
by CourierDriver. 12/13/18 06:09 AM
Oz Ranger Raptor
by Shannow. 12/13/18 05:22 AM
Shop vac recommendations
by dlundblad. 12/13/18 05:06 AM
Internet Network Issues
by ZeeOSix. 12/13/18 04:13 AM
Looking for Fram Ultra XG30 and XG5 cut open
by rubberchicken. 12/12/18 10:27 PM
92 f150 332 code
by ram_man. 12/12/18 10:05 PM
Mixing brands of brake fluid / gear lube
by SureshR. 12/12/18 09:26 PM
45,000 miles in the Caprice.
by ls1mike. 12/12/18 09:21 PM
Quality oils?
by Horsehaulin. 12/12/18 09:16 PM
Exhaust fumes in cabin
by Skater4life27. 12/12/18 08:40 PM
Squeaky sunroof
by dishdude. 12/12/18 08:09 PM
Liqui Moly Top Tec 1800
by Chuckh. 12/12/18 07:56 PM
2006 Pathfinder Transmission Shudder
by Bluestream. 12/12/18 07:10 PM
Maybe E-10 is better? - PentaStar (Flex Fuel)
by StevieC. 12/12/18 06:52 PM
Shipping cost
by Fitter30. 12/12/18 06:45 PM
Purolator P1 14476 CUT OPEN
by 53' Stude. 12/12/18 06:00 PM
Newest Members
Horsehaulin, JLew, bmrk1100, Rrrracer, jefe_de_estado
66664 Registered Users
Who's Online Now
82 registered members (atikovi, 97f150, 4WD, aquariuscsm, Astro14, AZjeff, 5 invisible), 1,312 guests, and 28 spiders.
Key: Admin, Global Mod, Mod
Forum Statistics
Forums67
Topics295,011
Posts4,925,905
Members66,664
Most Online2,553
Oct 27th, 2018
Donate to BITOG
Previous Thread
Next Thread
Print Thread
Hop To
Why do repair shops always cut corners? #4480520
08/06/17 07:10 AM
08/06/17 07:10 AM
Joined: Jan 2009
Posts: 2,472
Rochester, MI, US, World
Klutch9 Offline OP
Klutch9  Offline OP
Joined: Jan 2009
Posts: 2,472
Rochester, MI, US, World
I don't use repair shops much, as I usually DIY. But I had another somewhat disappointing experience recently. I had some rear suspension work done on the Sedona, which included a used (like new) subframe, and new lateral links. When I got it back, all was well, but I noticed that the rear end sat higher. I carry a load for work, so usually the rear end squats a half inch or so. About a week after I brought the van home, there was a binding/popping noise coming from the rear suspension when turning of taking off... odd, I thought. The first thing that came to mind was "I bet they didn't tighten the suspension bushings with weight on them". There are 6 rubber bushings that require loading at ride height in the rear, and when I loosened them to check, about half of them made an audible "pop!" when I broke the nut loose. All 6 were re-tightened at ride height. Noise was gone, and ride height was back to normal.

There are also 4 cotter pins on various ball joints in the rear, which they nicely replaced with new on all but one, which they used a jam nut setup with the old nut... why? Cotter pins are plentiful. They also snapped off a short piece of threaded shaft on one of my new end links and nicked the boot, but it still installs just fine smirk

If I did the repair myself, I'd have no issue cutting corners or improvising if it didn't affect safety. But in a professional setting, it just seems wrong. I'll bet most people never check the work that a shop does; nor should they have to, in fact.


'11 Fusion SE 2.5L - 83k miles - HK 0w20 syn, Wix XP filter
'08 Sedona LX LWB 3.8L - 129k miles - Havoline HM 5w20, Auto7 filter
Re: Why do repair shops always cut corners? [Re: Klutch9] #4480531
08/06/17 07:19 AM
08/06/17 07:19 AM
Joined: Mar 2004
Posts: 21,108
Upstate NY
Donald Online content
Donald  Online Content
Joined: Mar 2004
Posts: 21,108
Upstate NY
Inexperienced mechanic and/or in a rush.

Sometimes I think I too anal about indy shop repairs. Had the front flex brake lines replaced and a short steel line snapped so they used some nicopp to replace it. But the nicopp was not bent to nice clean bends like the OEM line. Worked fine. I was always planning on re-doing it. Never got to it before I sold the vehicle.


2015 Subaru Forester 2.5 engine/CVT
2015 Ford F250 w/Powerstroke
2016 Subaru Crosstrek CVT (wife's)
Re: Why do repair shops always cut corners? [Re: Klutch9] #4480537
08/06/17 07:22 AM
08/06/17 07:22 AM
Joined: Mar 2013
Posts: 5,031
The Midwest
skyactiv Offline
skyactiv  Offline
Joined: Mar 2013
Posts: 5,031
The Midwest
Not all repair shops cut corners and some shops have both great and lousy mechanics. You should contact the shop about your experience and also do a Google review on them.


Wife: 15' Audi A4 quattro 6 speed manual
Me: 13' VW GTI 3 door 6 speed manual
Wanted: 2019 Ford Ranger
Re: Why do repair shops always cut corners? [Re: Klutch9] #4480541
08/06/17 07:24 AM
08/06/17 07:24 AM
Joined: Feb 2015
Posts: 259
Toronto, Canada
Tech819 Offline
Tech819  Offline
Joined: Feb 2015
Posts: 259
Toronto, Canada
Although you had a bad experience not ALL repair shops always cut corners. But finding a good mechanic that you trust can be difficult.


2017 Impreza Sport Hatch M1 0w20 OEM filter
2003 Corolla Magnatec 5w30 OEM Filter
2013 Jetta 2.5 Castrol 0w40 OEM filter
Re: Why do repair shops always cut corners? [Re: Klutch9] #4480543
08/06/17 07:25 AM
08/06/17 07:25 AM
Joined: Dec 2016
Posts: 7,143
Waco, TX
Linctex Offline
Linctex  Offline
Joined: Dec 2016
Posts: 7,143
Waco, TX
"Gotta beat the book time!!"

"Can't make a profit unless I beat the book!!"


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: Why do repair shops always cut corners? [Re: Linctex] #4480558
08/06/17 07:39 AM
08/06/17 07:39 AM
Joined: Nov 2009
Posts: 5,123
Houston, Texas
motor_oil_madman Offline
motor_oil_madman  Offline
Joined: Nov 2009
Posts: 5,123
Houston, Texas
Originally Posted By: Linctex
"Gotta beat the book time!!"

"Can't make a profit unless I beat the book!!"


Yeah this is common. Things like leaving the hard to get to bolts off because it takes too much time and will still take time and technically hold


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: Why do repair shops always cut corners? [Re: Klutch9] #4480612
08/06/17 08:42 AM
08/06/17 08:42 AM
Joined: Nov 2012
Posts: 2,479
Nowthen, MN
KD0AXS Offline
KD0AXS  Offline
Joined: Nov 2012
Posts: 2,479
Nowthen, MN
You can get it done fast.
You can get it done cheap.
You can get it done right.

Pick two. You can't get all three.

Problem is, most customers want all three.

Re: Why do repair shops always cut corners? [Re: Klutch9] #4480617
08/06/17 08:47 AM
08/06/17 08:47 AM
Joined: Nov 2003
Posts: 747
Ohio
GrtArtiste Offline
GrtArtiste  Offline
Joined: Nov 2003
Posts: 747
Ohio
Years ago I used to work at a forklift dealership. It was SOP to cross-reference every part possible to a cheaper (for the dealership) non-factory part, usually because it was available sooner so as to fix the customer's mule sooner. But of course, the customer got billed for factory parts at factory prices and always with the assurance that factory parts were being used. There were more shady dealings going on there than I could handle. I only lasted a few years there.

Re: Why do repair shops always cut corners? [Re: Klutch9] #4480628
08/06/17 09:07 AM
08/06/17 09:07 AM
Joined: Aug 2003
Posts: 13,138
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 13,138
NE,Ohio
Because they get paid by work done not time.

So if you could make $30 an hour or $15 an hour which would you do?


2019 Jeep Cherokee Trailhawk 2.0T
Re: Why do repair shops always cut corners? [Re: KD0AXS] #4480659
08/06/17 09:40 AM
08/06/17 09:40 AM
Joined: Dec 2008
Posts: 2,407
CA
raytseng Offline
raytseng  Offline
Joined: Dec 2008
Posts: 2,407
CA
Originally Posted By: KD0AXS
You can get it done fast.
You can get it done cheap.
You can get it done right.

Pick two. You can't get all three.

Problem is, most customers want all three.


would agree. OP do you want to mention what you paid for the service?
if we consider the "stealership" as rhe baseline,
if you went to an independent did you pick the indy to save money over the stealerahip or for the quality?

if you want at good results you need to pay at least a fair price.

if you are a stickler you need to pay premiums over the ave market price for a good shop.

just like flying and airplane tickets its a race to the bottom. if you're buying inly based on price picking yhe cheapest flight no matter what, you're going to be crammed in to coach treated like cattle and dragged off planes.

Last edited by raytseng; 08/06/17 09:41 AM.
Re: Why do repair shops always cut corners? [Re: Klutch9] #4480682
08/06/17 10:18 AM
08/06/17 10:18 AM
Joined: Dec 2006
Posts: 19,117
Dallas,Tx USA
aquariuscsm Online content
aquariuscsm  Online Content
Joined: Dec 2006
Posts: 19,117
Dallas,Tx USA
The whole thing that is just plain unethical about this is that no one should ever have gamble with their money,and especially with something so expensive,it should never be a hit or miss. Businesses that cut corners with their customers should NOT be in business at all. Don't take a customer's money and give them half-assed service.


1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Quaker State Ultimate Durability 10W30

Re: Why do repair shops always cut corners? [Re: Klutch9] #4480692
08/06/17 10:28 AM
08/06/17 10:28 AM
Joined: Feb 2011
Posts: 2,049
California
Stelth Offline
Stelth  Offline
Joined: Feb 2011
Posts: 2,049
California
The real reason I started doing serious work on my own vehicles is because of experiences with mechanics. There were times that I had to re-do the work to get it right, so I figured why not do it myself. However, as I've gotten older, there are definitely jobs I don't feel like tackling. I've found a local mechanic that is pretty good, and I have him do stuff that I either don't want to do, or don't have time for.

I'd like to put in a good word also for Pep Boys. YMMV. My daughter borrowed my 2003 Hyundai Elantra for a few weeks. History on this car is that my Dad bought it new, and it's been mine since he passed a couple of years ago. Pretty good shape for an old car. The thermostat apparently went bad while she was driving it around Santa Monica, and she didn't notice until the radiator tank cracked and steam was blowing out everywhere. Young ladies (she's 30) often don't seem to observe gauges closely. Anyway, I'm in San Diego and working full time, so I told her to take it to the Pep Boys in Burbank. Pep Boys guy called me, and at first I thought he was kind of a dolt. Nonetheless, he explained to me that the car had gotten very hot, and he would replace the radiator for X amount, and recommended changing the hoses as well, and that would be X amount additional. He said the hoses were intact, but he felt that they had been softened by the high temps. OK, I had him replace the radiator, since I can change a hose without much trouble. When the time came to settle up, he charged me about $80 less than he had quoted, and said he had a daughter and had to take care of her cars as well. In any case, I was favorably impressed with the work (not cheap even after the discount), and the customer service. It's just not feasible for me to drive up to the Valley to change a radiator.

Taking a car to a shop you don't know is a [censored]. But good mechanics are out there, and in southern California, I've had good experience with at least one chain (for relatively minor stuff).


Experts are often wrong, but rarely in doubt.
Re: Why do repair shops always cut corners? [Re: Linctex] #4480756
08/06/17 11:39 AM
08/06/17 11:39 AM
Joined: Sep 2004
Posts: 21,927
Orlando, FL
Mr Nice Offline
Mr Nice  Offline
Joined: Sep 2004
Posts: 21,927
Orlando, FL
Originally Posted By: Linctex
"Gotta beat the book time!!"

"Can't make a profit unless I beat the book!!"


Mechanics will starve if they took their time and did a quality job. They are rushing to beat the book time and immediately start on the next vehicle.

Job must really suck if you are pressured to slap on parts without any care.

Re: Why do repair shops always cut corners? [Re: Mr Nice] #4480958
08/06/17 02:47 PM
08/06/17 02:47 PM
Joined: Mar 2015
Posts: 11,877
In the shop
53' Stude Offline
53' Stude  Offline
Joined: Mar 2015
Posts: 11,877
In the shop
Originally Posted By: Mr Nice
Originally Posted By: Linctex
"Gotta beat the book time!!"

"Can't make a profit unless I beat the book!!"


Mechanics will starve if they took their time and did a quality job. They are rushing to beat the book time and immediately start on the next vehicle.

Job must really suck if you are pressured to slap on parts without any care.


I get payed by the hour not flat rate so I milk the tough jobs smile


09' Camry LE, 141,020 miles

PP 5w30 and TG 4967
Re: Why do repair shops always cut corners? [Re: Klutch9] #4481130
08/06/17 05:57 PM
08/06/17 05:57 PM
Joined: Jul 2015
Posts: 4,028
New England
madRiver Offline
madRiver  Offline
Joined: Jul 2015
Posts: 4,028
New England
Never experienced with auto repair.

However the SCURGE of earth are body shops who cut all sorts of corners, lie, cheat and steal.


BOB IS THE OIL GUY® Powered by UBB.threads™