I do like taking the Matrix to the Ford dealer for oil changes, tire installs, rotations, etc versus the Toyo dealer or just about anywhere else for that matter. They're not super friendly but polite, straight shooters, take their time, reasonably priced, don't feel ripped off. Feel more comfortable with the techs there versus WM. Not as many frills as the Toyo dealer(pastry, fish aquarium, car wash) but they don't nickel and dime like the Toyo dealer. Honda dealer was equally as good as Ford but more friendly. Ford dealer just added free coffee.
I like getting the MC 5w30 syn-blend oil and filter for $25 with inspection. No more MC filters, now using an Omnicraft one.