After reading a BITOG post about the horrors of quick lube places, I found myself reading actual reviews from customers. It was like a good book that you just can't put down. Here are some of the actual review quotes that had me cracking up or scratching my head.
"So I went to Valvoline about a month ago for a oil change and employee didn't put on my oil filter so I left, got home. I was home for about a hour. I was leaving my home to pick up my boyfriend from work and my car broke down. It made a loud noise, started smoking and shut off on the Rankin bridge."
"Went here for the first time for an oil change and got my tires rotated on the spot. Not long after, my car made noises like it was falling apart. They had rotated my tires but did not align them. Ended up costing me $500+ to fixed."
"He now has a blown engine which is costing almost $8000.00 due to the fact that the Valvoline location in Kyle, TX has been putting Pennzoil in his truck & it finally clogged the oil pump which caused the engine to seize up. I, myself, had the oil analyzed to find out what kind of oil it was & it came back that the vehicle had Pennzoil in the truck."
"I took my 1996 Jimmy for the flushing and then make damage to the heater core cuz they put too much pressure is the throughno."
"I went to that elaine to oil change and also tires rotated, wanted a passionate take it back because there was noise coming from my phone and then and they thought it was the tire."
"Tranny went in my explorer due to Valvoline changing the transmission fluid. About a month later my transmission went. Been told don't EVER change the transmission fluid in a older car. If it's not broke don't fix it."
"I brought my vehicle into the location in Minneapolis, on Lake St. for what I thought would be a quick oil change. Unfortunately, once the guy was done, as I left, my vehicle shut off in the middle of the street, then proceeded to jerk once I tried to turn it back on. I went back so that they could fix it and he told me there was a hole in my gasket."
"She called me and said that they told her that the motor had to be flushed and as an ex-state certified auto and diesel mechanic, I knew this was a bunch of [censored]. I told her not to do it but she said they already started. The only way to clean a motor is by taking it apart, boring out the heads and putting new pistons and rings and new seals in it. You cannot clean a motor with a cleaner. It loosens the grime and can make it worse and that's gospel"
"Valvoline Oil Change Debacle - I had an oil change and inspection. They stripped a lug nut and when they pulled the parking brake lever up, it stuck."
"Do not allow anyone to install synthetic oil in any car after 40,000 or 50,000 miles. It will cause leaks and expose other warn parts."
"I asked why I did not hear the grease gun go off. I was told by the man taking care of me that the grease guns were new and would not work on my car. I told him I was to get a grease job for what I paid and I better get it ."
"I just found out my lube holder was broken because of EZ Lube. I went to change oil at another company today. People told me that my lube holder will need to be changed because the guy in EZ Lube did not carefully handle it."
"It turned out, they either, did not change the oil, or left a dirty filter on, and did not lube the parts they were paid to lube. This caused a blown engine, and both sides in the front end broke"
"Then he tried to tell me that my battery needed to be replaced. I said no, then called me back out to show me my hood filter needed to be replaced"
"So I went to Valvoline about a month ago for a oil change and employee didn't put on my oil filter so I left, got home. I was home for about a hour. I was leaving my home to pick up my boyfriend from work and my car broke down. It made a loud noise, started smoking and shut off on the Rankin bridge."
"Went here for the first time for an oil change and got my tires rotated on the spot. Not long after, my car made noises like it was falling apart. They had rotated my tires but did not align them. Ended up costing me $500+ to fixed."
"He now has a blown engine which is costing almost $8000.00 due to the fact that the Valvoline location in Kyle, TX has been putting Pennzoil in his truck & it finally clogged the oil pump which caused the engine to seize up. I, myself, had the oil analyzed to find out what kind of oil it was & it came back that the vehicle had Pennzoil in the truck."
"I took my 1996 Jimmy for the flushing and then make damage to the heater core cuz they put too much pressure is the throughno."
"I went to that elaine to oil change and also tires rotated, wanted a passionate take it back because there was noise coming from my phone and then and they thought it was the tire."
"Tranny went in my explorer due to Valvoline changing the transmission fluid. About a month later my transmission went. Been told don't EVER change the transmission fluid in a older car. If it's not broke don't fix it."
"I brought my vehicle into the location in Minneapolis, on Lake St. for what I thought would be a quick oil change. Unfortunately, once the guy was done, as I left, my vehicle shut off in the middle of the street, then proceeded to jerk once I tried to turn it back on. I went back so that they could fix it and he told me there was a hole in my gasket."
"She called me and said that they told her that the motor had to be flushed and as an ex-state certified auto and diesel mechanic, I knew this was a bunch of [censored]. I told her not to do it but she said they already started. The only way to clean a motor is by taking it apart, boring out the heads and putting new pistons and rings and new seals in it. You cannot clean a motor with a cleaner. It loosens the grime and can make it worse and that's gospel"
"Valvoline Oil Change Debacle - I had an oil change and inspection. They stripped a lug nut and when they pulled the parking brake lever up, it stuck."
"Do not allow anyone to install synthetic oil in any car after 40,000 or 50,000 miles. It will cause leaks and expose other warn parts."
"I asked why I did not hear the grease gun go off. I was told by the man taking care of me that the grease guns were new and would not work on my car. I told him I was to get a grease job for what I paid and I better get it ."
"I just found out my lube holder was broken because of EZ Lube. I went to change oil at another company today. People told me that my lube holder will need to be changed because the guy in EZ Lube did not carefully handle it."
"It turned out, they either, did not change the oil, or left a dirty filter on, and did not lube the parts they were paid to lube. This caused a blown engine, and both sides in the front end broke"
"Then he tried to tell me that my battery needed to be replaced. I said no, then called me back out to show me my hood filter needed to be replaced"