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Dealers, UGH! #4461905
07/17/17 02:25 PM
07/17/17 02:25 PM
Joined: Dec 2002
Posts: 4,154
The Garden State
Whimsey Offline OP
Whimsey  Offline OP
Joined: Dec 2002
Posts: 4,154
The Garden State
My wife went to the purchasing Ford dealer this morning to have a drain and fill for the transmission and PTU plus tire rotation and Nav update. I was going to have them do a rear diff fluid change but they wanted too much money for an a apparently easier job, I'll have my indie do that and I'll use full synthetic fluid instead of the mineral/blend gear Mercon fluid they use. The 2017 2.3 EB Explorer has about 9,000 miles on it. We keep our vehicles for a long time so I change wearable fluids early to get rid of early contaminants from wear in. The dealer did the PTU drain and fill but refused to do the transmission drain and fill. They said it was a "sealed" transmission and they could only do a flush, by machine or remove the tranny and split it open ??? ??? crzy crzy mad mad shocked2 shocked2. That is a bunch of hogwash. It looks fairly easy to do a drain and fill, I'll do it cold so I can measure cold what comes and put in cold the same amount. I've lost all confidence in this dealer because of this. I guess they assume we're all stupid, especially women mad. If I'm wrong and this transmission is totally sealed, than the drain plug and fill cap are just decorations smirk. This kinda makes you lose faith in some dealers. In the "way" past I've had good experiences with dealer service, but those dealers have been bought by mega/larger dealers it seems.

Whimsey

Re: Dealers, UGH! [Re: Whimsey] #4461909
07/17/17 02:29 PM
07/17/17 02:29 PM
Joined: Mar 2016
Posts: 952
PA,US
HemiHawk Offline
HemiHawk  Offline
Joined: Mar 2016
Posts: 952
PA,US
Does it have a drain for the PTU? I know the older Ford Edges don't. Also, are you sure it has a drain for the trans? Some transmissions don't. Not that you're wrong, just saying i've seen it. Even on higher vehicles. The older SRT jeeps didn't have one.


2016 Nissan Frontier Pro4x
2017 VW GTI sport
1995 Mustang GTS
Re: Dealers, UGH! [Re: Whimsey] #4461917
07/17/17 02:38 PM
07/17/17 02:38 PM
Joined: Apr 2013
Posts: 2,334
The Northeast
mclasser Offline
mclasser  Offline
Joined: Apr 2013
Posts: 2,334
The Northeast
Why not just do it yourself?


2018 Hyundai Elantra VE -- 4K
2013 Honda Pilot EX-L 4WD -- 56K
2002 Honda Accord EX-L -- 211K

Re: Dealers, UGH! [Re: Whimsey] #4461919
07/17/17 02:39 PM
07/17/17 02:39 PM
Joined: Nov 2008
Posts: 12,571
NH
supton Offline
supton  Offline
Joined: Nov 2008
Posts: 12,571
NH
Might he just have been wrong? Remembered the wrong setup?


2011 Toyota Camry, base, 2.5L/6MT, 163k, hers
2010 Toyota Tundra DC, 4.6L/6AT, 144k, ours
1999 Toyota Camry LE, 2.2L/4AT, 190k, his
Re: Dealers, UGH! [Re: Whimsey] #4461922
07/17/17 02:42 PM
07/17/17 02:42 PM
Joined: Jul 2015
Posts: 3,772
MD
AirgunSavant Offline
AirgunSavant  Offline
Joined: Jul 2015
Posts: 3,772
MD
At least they didn't lie and bill you for a bogus tranny change.
Of course the above statement is now politically incorrect...

Re: Dealers, UGH! [Re: Whimsey] #4461932
07/17/17 02:48 PM
07/17/17 02:48 PM
Joined: Apr 2010
Posts: 13,534
Chicago, IL
dparm Offline
dparm  Offline
Joined: Apr 2010
Posts: 13,534
Chicago, IL
A lot of cars these days are labeling the transmission fluids as "lifetime" or "non-serviceable". In most cases it isn't impossible to service, but the dealer is told not to do it.

For example, in my old M3, the dual-clutch transmission had lifetime fluid. The shop manual does have a procedure to change the fluid, but it's actually under the "fill" section of the transmission replacement instructions and BMW only sells the fluid in huge containers for filling a dry (new) transmission.


2017 Chevrolet Corvette Grand Sport
Re: Dealers, UGH! [Re: Whimsey] #4461963
07/17/17 03:32 PM
07/17/17 03:32 PM
Joined: Sep 2013
Posts: 10,465
Indiana
dlundblad Online happy
dlundblad  Online Happy
Joined: Sep 2013
Posts: 10,465
Indiana
The AW55 in her Volvo has a lifetime fluid. The dealer wouldn't be lying if they said it was sealed and/ or needed a machine flush.


03 Jeep WJ 4.0 200k Castrol Edge 10w40 HM Fram XG16
02 Volvo S60 2.4T 177k M1 0w40 Mahle OX149D
97 Chevy Blazer 4.3 149k Rotella T5 10w30 Supertech ST3980

Re: Dealers, UGH! [Re: HemiHawk] #4461983
07/17/17 03:48 PM
07/17/17 03:48 PM
Joined: Dec 2002
Posts: 4,154
The Garden State
Whimsey Offline OP
Whimsey  Offline OP
Joined: Dec 2002
Posts: 4,154
The Garden State
Originally Posted By: HemiHawk
Does it have a drain for the PTU? I know the older Ford Edges don't. Also, are you sure it has a drain for the trans? Some transmissions don't. Not that you're wrong, just saying i've seen it. Even on higher vehicles. The older SRT jeeps didn't have one.


They drained the PTU and refilled it so I guess it does have a drain plug. I hear the newer ones do, you are right about the older ones not having a drain plug. And yes it does have a drain plug for the tranny, I saw it while I changed the oil. I ordered the Mercon LV from Rock Auto so I should have it soon, they're good. This is the most common maintenance service friendly vehicle we've owned in a long time, I'm shocked!

Whimsey

Re: Dealers, UGH! [Re: Whimsey] #4461984
07/17/17 03:49 PM
07/17/17 03:49 PM
Joined: Mar 2012
Posts: 1,288
San Antonio, TX
E150GT Offline
E150GT  Offline
Joined: Mar 2012
Posts: 1,288
San Antonio, TX
Whats a PTU?


1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5MT - 251k 5w30
2016 Mazda6 Touring 6MT - 57k 10w30
2006 Buick Lucerne CXL 3.8 31k 5w30
Re: Dealers, UGH! [Re: Whimsey] #4461994
07/17/17 03:59 PM
07/17/17 03:59 PM
Joined: Oct 2014
Posts: 3,907
Utah
CKN Offline
CKN  Offline
Joined: Oct 2014
Posts: 3,907
Utah
Most dealers use a flush type system to service transmission. It's faster-and leaves no liability for when they have to drop a pan and potential for leaks.

Changing transmission fluid at 9,000 miles is absurd.

Re: Dealers, UGH! [Re: CKN] #4461999
07/17/17 04:04 PM
07/17/17 04:04 PM
Joined: Aug 2003
Posts: 12,908
NE,Ohio
Rand Offline
Rand  Offline
Joined: Aug 2003
Posts: 12,908
NE,Ohio
Originally Posted By: CKN
Most dealers use a flush type system to service transmission. It's faster-and leaves no liability for when they have to drop a pan and potential for leaks.

Changing transmission fluid at 9,000 miles is absurd.



Your comments are absurd. Dealers want to "flush" cars that have dipsticks and drain plugs too.

There is more wear particles in that 9000mile fluid than will be produced in the next 50000 miles.. so why not change it early. Hardly absurd.


2019 Jeep Cherokee Trailhawk 2.0T
Re: Dealers, UGH! [Re: CKN] #4462001
07/17/17 04:05 PM
07/17/17 04:05 PM
Joined: Nov 2008
Posts: 9,048
Phoenix
dishdude Offline
dishdude  Offline
Joined: Nov 2008
Posts: 9,048
Phoenix
Originally Posted By: CKN

Changing transmission fluid at 9,000 miles is absurd.



Agreed. OP, if you want to throw money away, I'll send you my address.


2018 Challenger SRT
Re: Dealers, UGH! [Re: Whimsey] #4462020
07/17/17 04:21 PM
07/17/17 04:21 PM
Joined: Dec 2014
Posts: 1,257
California
Vuflanovsky Offline
Vuflanovsky  Offline
Joined: Dec 2014
Posts: 1,257
California
I can't wait for the thread that tries to define what "absurd" is in relation to factory fill fluids. Subjective becomes objective "in stone" if someone thinks it's a waste of money or doesn't agree with the particular fluid or change interval.

Re: Dealers, UGH! [Re: Rand] #4462035
07/17/17 04:39 PM
07/17/17 04:39 PM
Joined: Dec 2016
Posts: 6,270
Waco, TX
Linctex Offline
Linctex  Offline
Joined: Dec 2016
Posts: 6,270
Waco, TX
Originally Posted By: Rand

There is more wear particles in that 9000mile fluid than will be produced in the next 50000 miles.. so why not change it early. Hardly absurd.


I think you're wrong.

Modern manufacturing, when done properly, won't really produce any "wear particles" (your words).

You're "shootin' from the hip" there, partner - - You're employing "it makes me feel good" philosophy when it doesn't have any fact (in a "real world" sense) behind it.

Now, YES - some turbine engine components and main/tail rotor helicopter gear boxes are assembled, bench run under load, and then disassembled to flush out any "wear particles" - but these are also $100,000+ components. You's be REALLY surprised to learn just how FEW "wear particles" are generated.

"breaking in of parts" is a philosophy that started 30-40-50+ years ago, but doesn't apply anymore today, like you think it does.


"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."
Re: Dealers, UGH! [Re: Whimsey] #4462039
07/17/17 04:41 PM
07/17/17 04:41 PM
Joined: Dec 2014
Posts: 1,671
'murica
Ethan1 Offline
Ethan1  Offline
Joined: Dec 2014
Posts: 1,671
'murica
Preventative maintenance is absurd? Changing fluids is absurd on BITOG now?

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