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amazon charges me for prime without my authorizati #4461462
07/17/17 07:45 AM
07/17/17 07:45 AM
Joined: Nov 2009
Posts: 5,219
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP

Joined: Nov 2009
Posts: 5,219
Houston, Texas
Anyone have any luck getting them to remove this charge? Looks like the last three months I've been charge $11.87/month. Looking on the internet I'm not the only one to have this happen. I disputed the charge and turned off the prime membership. It did say it was refunding me $11.87 since I didn't use it, but not sure if that means they will refund for the other two months also.

I'm getting tired of them sneaking this by on me, you have to be very careful you don't get conned into buying it when you buy something on amazon. What they do is offer a discount for 30 day free trial, but then don't bother telling you it's ending and will automatically charge you.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461473
07/17/17 08:00 AM
07/17/17 08:00 AM
Joined: Mar 2012
Posts: 1,455
San Antonio, TX
E150GT Offline
E150GT  Offline

Joined: Mar 2012
Posts: 1,455
San Antonio, TX
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.


1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5MT - 251k 5w30
2016 Mazda6 Touring 6MT - 57k 10w30
2006 Buick Lucerne CXL 3.8 31k 5w30
Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461475
07/17/17 08:01 AM
07/17/17 08:01 AM
Joined: Jan 2017
Posts: 1,139
USA
ArcticDriver Offline
ArcticDriver  Offline

Joined: Jan 2017
Posts: 1,139
USA
Did you sign up for a 30-day trial?

Every enticement I have ever seen that offers a FREE 30-day trial includes a disclaimer that the membership will revert to a monthly/yearly paid subscription unless you physically change the settings in your account and turn it off.


Multiple Diesel and Gasoline vehicles
Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461476
07/17/17 08:02 AM
07/17/17 08:02 AM
Joined: Jul 2005
Posts: 31,664
NY
demarpaint Offline
demarpaint  Offline

Joined: Jul 2005
Posts: 31,664
NY
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.


God Bless Our Troops

Re: amazon charges me for prime without my authorizati [Re: E150GT] #4461477
07/17/17 08:02 AM
07/17/17 08:02 AM
Joined: Jan 2017
Posts: 1,139
USA
ArcticDriver Offline
ArcticDriver  Offline

Joined: Jan 2017
Posts: 1,139
USA
Originally Posted By: E150GT
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.


Dang.
One minute quicker than my response.

There is no second place...


Multiple Diesel and Gasoline vehicles
Re: amazon charges me for prime without my authorizati [Re: ArcticDriver] #4461491
07/17/17 08:10 AM
07/17/17 08:10 AM
Joined: Nov 2009
Posts: 5,219
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP

Joined: Nov 2009
Posts: 5,219
Houston, Texas
Originally Posted By: ArcticDriver
Did you sign up for a 30-day trial?

Every enticement I have ever seen that offers a FREE 30-day trial includes a disclaimer that the membership will revert to a monthly/yearly paid subscription unless you physically change the settings in your account and turn it off.


I didn't sign up this time. I did like 3 years ago when they were honest about it and actually notified you when the free trial was over. That time I cancelled it before they charged me.


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: amazon charges me for prime without my authorizati [Re: demarpaint] #4461493
07/17/17 08:11 AM
07/17/17 08:11 AM
Joined: Nov 2009
Posts: 5,219
Houston, Texas
motor_oil_madman Offline OP
motor_oil_madman  Offline OP

Joined: Nov 2009
Posts: 5,219
Houston, Texas
Originally Posted By: demarpaint
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.


I never signed up for it, you can look on the internet, several other complaints from others


2007.5 dodge cummins 6.7 liter. Chevron Delo400 15w40. 7000 mile or 250-300hr intervals.

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461495
07/17/17 08:15 AM
07/17/17 08:15 AM
Joined: Jul 2005
Posts: 31,664
NY
demarpaint Offline
demarpaint  Offline

Joined: Jul 2005
Posts: 31,664
NY
Originally Posted By: motor_oil_madman
Originally Posted By: demarpaint
I just say no to prime. LOL It makes my life easier. They automatically enroll you if you take the trial and don't cancel in time. Standard procedure, not a dump on AMZN.


I never signed up for it, you can look on the internet, several other complaints from others


Then that would be unauthorized charges, which imo is illegal. I would follow up on it with the credit card company. Maybe you mistakenly authorized it.

Either way call the CC company and tell them you never authorized it, feel it is illegal, and you will do whatever you have to not to pay. I bet the charges will vanish, all of them.


God Bless Our Troops

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461496
07/17/17 08:15 AM
07/17/17 08:15 AM
Joined: Sep 2004
Posts: 22,360
Central Florida
Mr Nice Offline
Mr Nice  Offline

Joined: Sep 2004
Posts: 22,360
Central Florida
Maybe you accidentally clicked the 'Free Trial' tab and your CC was charged ?

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461514
07/17/17 08:37 AM
07/17/17 08:37 AM
Joined: Aug 2011
Posts: 3,471
N.C.
gman2304 Offline
gman2304  Offline

Joined: Aug 2011
Posts: 3,471
N.C.
You were charged for 3 months and didn't catch it until the 3rd billing cycle? You're lucky you're getting a refund for 1 month. If you had been more diligent keeping an eye on your credit card charges, you would have been good the first billing cycle.

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461518
07/17/17 08:40 AM
07/17/17 08:40 AM
Joined: Dec 2008
Posts: 3,176
Occupied Virginia
Bottom_Feeder Offline
Bottom_Feeder  Offline

Joined: Dec 2008
Posts: 3,176
Occupied Virginia
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.

Re: amazon charges me for prime without my authorizati [Re: Bottom_Feeder] #4461541
07/17/17 09:15 AM
07/17/17 09:15 AM
Joined: Feb 2014
Posts: 2,770
Canada
Lolvoguy Offline
Lolvoguy  Offline

Joined: Feb 2014
Posts: 2,770
Canada
Originally Posted By: Bottom_Feeder
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.


Yup, I did the same thing. If you cancel it ASAP they'll credit your card for the full amount.


06 Lexus IS350- Wife
88 BMW 325is- Mistress
Say "no" to Turbo!
Re: amazon charges me for prime without my authorizati [Re: ArcticDriver] #4461542
07/17/17 09:15 AM
07/17/17 09:15 AM
Joined: Mar 2012
Posts: 1,455
San Antonio, TX
E150GT Offline
E150GT  Offline

Joined: Mar 2012
Posts: 1,455
San Antonio, TX
Originally Posted By: ArcticDriver
Originally Posted By: E150GT
That's pretty standard everywhere. Not defending amazon here but you have to watch all of the companies that offer any kind of trial. It is buried in the terms and conditions you agree to.


Dang.
One minute quicker than my response.

There is no second place...

Story of my life


1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5MT - 251k 5w30
2016 Mazda6 Touring 6MT - 57k 10w30
2006 Buick Lucerne CXL 3.8 31k 5w30
Re: amazon charges me for prime without my authorizati [Re: Bottom_Feeder] #4461561
07/17/17 09:39 AM
07/17/17 09:39 AM
Joined: Oct 2008
Posts: 13,034
The Old North State
Sayjac Offline
Sayjac  Offline

Joined: Oct 2008
Posts: 13,034
The Old North State
Originally Posted By: Bottom_Feeder
You clicked on and agreed to something you didn't read or fully understand. That's not Amazon's fault.

Sounds right to me too. Dealt with Amazon for many years and a couple/few years back after I couldn't stay on a family member's Prime, got my own. Any time I've had an issue with them (which has been rare), they've been very accommodating. Either a refund or a credit to my account came my way in short order. One time even let me keep a S&S item with no charge, rather than return.

Re: amazon charges me for prime without my authorizati [Re: motor_oil_madman] #4461568
07/17/17 09:45 AM
07/17/17 09:45 AM
Joined: Jun 2004
Posts: 2,684
South Carolina
bmwtechguy Offline
bmwtechguy  Offline

Joined: Jun 2004
Posts: 2,684
South Carolina
I took advantage of the free trial and immediately set a calendar reminder to cancel it one day before it would change to a paid membership. After turning Prime off in my account, I found out that Prime can be shared in household accounts, which I did not know, so now I am back on Prime, sharing my wife's Prime membership. Our 19 year old son shares it too now since he buys computer parts for his side business of repairing/building desktop computers. Previously he was using her account to buy stuff, which was just confusing overall.

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