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Long time lurker decides to write an article about #4455635
07/10/17 08:08 PM
07/10/17 08:08 PM
Joined: Jan 2009
Posts: 502
Georgia
macarose Offline OP
macarose  Offline OP

Joined: Jan 2009
Posts: 502
Georgia
the retail auto parts market.

http://www.thedrive.com/the-hammer/12258/why-the-auto-parts-retailers-will-slowly-go-extinct

A few of you may already know me. Hope you enjoy it.

Re: Long time lurker decides to write an article about [Re: macarose] #4455667
07/10/17 08:31 PM
07/10/17 08:31 PM
Joined: Mar 2008
Posts: 7,922
USA
slacktide_bitog Offline
slacktide_bitog  Offline

Joined: Mar 2008
Posts: 7,922
USA
Nice article smile

Re: Long time lurker decides to write an article about [Re: macarose] #4455673
07/10/17 08:35 PM
07/10/17 08:35 PM
Joined: Jun 2002
Posts: 2,781
Southeastern USA
FowVay Offline
FowVay  Offline

Joined: Jun 2002
Posts: 2,781
Southeastern USA
Poor service is why I don't frequent my local autoparts stores. Autozone is by far the worst so I won't even enter their buildings any longer.

I recycle my oils at O'Reilly's so I try to send them as much business as possible. Buying autoparts isn't that much different from buying any other commodity - you buy what you need on sale and you keep a small inventory on hand. I do this with toilet paper, soap/shampoo, non-perishable food items, and oil and filters for my vehicle fleet.

Pricing isn't what's killing the local autoparts store. The poor service and ignorant employees is the turn-off.

Re: Long time lurker decides to write an article about [Re: macarose] #4455698
07/10/17 08:55 PM
07/10/17 08:55 PM
Joined: Mar 2011
Posts: 1,950
CA
spackard Offline
spackard  Offline

Joined: Mar 2011
Posts: 1,950
CA
Think of an Amazon Fire tablet with an OBDII scanner and a reasonably sophisticated diagnostic program. Instead of calling a store and sometimes having to drive out to pick up that part, your mechanic can just do a few clicks and that's it.

I'd seriously consider the OEMs are going to eventually develop that, initially for fleets.
It's done today in the computer world. But, the "mechanic" job gets swallowed up by the OEM,
likely exported to another country, while what used to be a mechanic is now an installer
and expert parts returner.

Re: Long time lurker decides to write an article about [Re: FowVay] #4455765
07/10/17 10:28 PM
07/10/17 10:28 PM
Joined: Apr 2006
Posts: 9,348
Birmingham, AL
01rangerxl Offline
01rangerxl  Offline

Joined: Apr 2006
Posts: 9,348
Birmingham, AL
Originally Posted By: FowVay
Poor service is why I don't frequent my local autoparts stores. Autozone is by far the worst so I won't even enter their buildings any longer.

Whichever parts store can figure out how to automate/self-serve their sales floor will be the winner, at least for now. You have to deal with a salesperson at all of them as a retail customer, and it takes just a couple customers and a couple minutes for these places to get jammed up because there are so few people on the floor to help customers. They need a self checkout or automated system to help the majority of customers who just need to check out or know exactly what they need from the back. Right now everyone gets stuck behind the guy who wants to look at 10 different alternators, then comes back an hour later to return & repeat.

I think there will always be local parts stores as long as there are serviceable cars, but how and how much they serve retail customers may change. I don't think Amazon will focus enough to meet the immediate needs of shops anytime soon, and by immediate I mean right f'n now. I needed some heat wrap tape immediately today at about 4:45 PM. Advance had me a roll of DEI Cool Tape at 5:10. I need Amazon to be able to do that...and have a charge account for us. Even if Amazon could get me the tape that quick, "the drone cannot carry an exhaust manifold" would not be a good thing to hear.


2002 Ford Ranger XLT | 3.0 V6 Auto 2WD | 227K miles
1994 Ford Ranger STX | 4.0 V6 Manual 4X4 | 201K miles
1994 Ford Explorer XLT | 4.0 V6 Auto 4X4 | 247K miles
Re: Long time lurker decides to write an article about [Re: macarose] #4455768
07/10/17 10:32 PM
07/10/17 10:32 PM
Joined: Oct 2007
Posts: 1,586
utah
dareo Offline
dareo  Offline

Joined: Oct 2007
Posts: 1,586
utah
Amazon sent me wrong starter in the right part number box. Didnt realize until truck was apart blocking my other car. Was forced to go buy exorbitantly priced genric starter for am extra 80 dollars. I got hosed by both parts sources inside of a few hours.


2016 Golf Wagon 5MT, 2014 Accord Sport 6MT, 2016 GMC 1500 SLT 6.2
Re: Long time lurker decides to write an article about [Re: macarose] #4455786
07/10/17 10:57 PM
07/10/17 10:57 PM
Joined: Oct 2012
Posts: 4,825
Taiwan
Ducked Offline
Ducked  Offline

Joined: Oct 2012
Posts: 4,825
Taiwan
the Taiwan retail auto parts market.

http://www.thedrive.com/there-isn't-one

A few of you may feel a bit better about yours now, better-than-nothing stylee.

Re: Long time lurker decides to write an article about [Re: macarose] #4455886
07/11/17 05:35 AM
07/11/17 05:35 AM
Joined: Apr 2004
Posts: 7,957
New York
pbm Offline
pbm  Offline

Joined: Apr 2004
Posts: 7,957
New York
The sad part is there will be no more AZ oil 'Clearance' in December.


'Journalism is Dead'
Re: Long time lurker decides to write an article about [Re: macarose] #4455895
07/11/17 05:51 AM
07/11/17 05:51 AM
Joined: Dec 2003
Posts: 919
Monroe,CT
Bambam Offline
Bambam  Offline

Joined: Dec 2003
Posts: 919
Monroe,CT
I like the local independently owned parts store. Have a good relationship with the owner, and can get the right, quality part within an hour if it isn't in the store. I'm supporting local business and have a much more pleasant and civil experience.


07 DMAX CC 4x4 ~ Synthetics in the driveline, Delo XLE 15w40 in the sump.
Dirt Bikes and a Harley for the summer!
Ski-Doo for the winter.



Re: Long time lurker decides to write an article about [Re: macarose] #4455897
07/11/17 05:52 AM
07/11/17 05:52 AM
Joined: Aug 2016
Posts: 60
Minnesota
leje0306 Offline
leje0306  Offline

Joined: Aug 2016
Posts: 60
Minnesota
Amazon already does same day service. It won't take three years.

Re: Long time lurker decides to write an article about [Re: Ducked] #4455953
07/11/17 07:47 AM
07/11/17 07:47 AM
Joined: Jun 2003
Posts: 10,692
Illinois
javacontour Offline
javacontour  Offline

Joined: Jun 2003
Posts: 10,692
Illinois
Originally Posted By: Ducked
the Taiwan retail auto parts market.

http://www.thedrive.com/there-isn't-one

A few of you may feel a bit better about yours now, better-than-nothing stylee.



Many here have never lived outside the US, so don't understand the blessing (and the curse) of being able to buy a lawn mower at 3am Sunday morning at Kroger.

That was my story. After my first year to 18 months in Germany for Uncle Sam, I was home on leave and awake at 3am. Mom lived within a block or two of a Kroger that was open 24x7 and they had lawnmowers on display as a seasonal item for sale.

In Germany, most places were closed (early or never opened) on Saturdays and Sundays except for lange Samstag or "Long Saturday"

https://www.german-way.com/travel-and-to...urs-in-germany/

Looks like it has changed since I left in 1991, but the idea is still there. There are few places to buy things.

Imagine a world where the long Saturday was until 6 or 8pm and on most weekends, if you didn't have what you needed by 2pm on Saturday, you were not going to get it until Monday.


network down, IP packets delivered via UPS -BOFH
Re: Long time lurker decides to write an article about [Re: javacontour] #4456119
07/11/17 11:14 AM
07/11/17 11:14 AM
Joined: Nov 2008
Posts: 13,177
NH
supton Online content
supton  Online Content

Joined: Nov 2008
Posts: 13,177
NH
Originally Posted By: javacontour
Originally Posted By: Ducked
the Taiwan retail auto parts market.

http://www.thedrive.com/there-isn't-one

A few of you may feel a bit better about yours now, better-than-nothing stylee.



Many here have never lived outside the US, so don't understand the blessing (and the curse) of being able to buy a lawn mower at 3am Sunday morning at Kroger.

That was my story. After my first year to 18 months in Germany for Uncle Sam, I was home on leave and awake at 3am. Mom lived within a block or two of a Kroger that was open 24x7 and they had lawnmowers on display as a seasonal item for sale.

In Germany, most places were closed (early or never opened) on Saturdays and Sundays except for lange Samstag or "Long Saturday"

https://www.german-way.com/travel-and-to...urs-in-germany/

Looks like it has changed since I left in 1991, but the idea is still there. There are few places to buy things.

Imagine a world where the long Saturday was until 6 or 8pm and on most weekends, if you didn't have what you needed by 2pm on Saturday, you were not going to get it until Monday.


Different kind of life, for sure. Not sure if I'd like it or not. I mean: let's say I can't finish a project, for the lack of a washer. I have to wait until Monday--except now the project has to wait until next weekend. Any delay now turns into units of weeks.

Then again, all my buddies are... home also, since none of them is working, either. So maybe they'll have what I need. Which means I might socialize more.

shrug


2011 Toyota Camry, base, 2.5L/6MT, 179k, hers
2010 Toyota Tundra DC, 4.6L/6AT, 147k, ours
1999 Toyota Camry LE, 2.2L/4AT, 203k, his
Re: Long time lurker decides to write an article about [Re: macarose] #4456135
07/11/17 11:25 AM
07/11/17 11:25 AM
Joined: Nov 2004
Posts: 7,869
Texas
GMBoy Offline
GMBoy  Offline

Joined: Nov 2004
Posts: 7,869
Texas
Whenever I need something from Autozone or Orielly's I look up what I need on thier online catalog (or AZ phone app) and go in prepared. Tell them the part # I need and walk out with the right part every time.

Re: Long time lurker decides to write an article about [Re: supton] #4456655
07/11/17 08:02 PM
07/11/17 08:02 PM
Joined: Oct 2012
Posts: 4,825
Taiwan
Ducked Offline
Ducked  Offline

Joined: Oct 2012
Posts: 4,825
Taiwan
Originally Posted By: supton
Originally Posted By: javacontour
Originally Posted By: Ducked
the Taiwan retail auto parts market.

http://www.thedrive.com/there-isn't-one

A few of you may feel a bit better about yours now, better-than-nothing stylee.



Many here have never lived outside the US, so don't understand the blessing (and the curse) of being able to buy a lawn mower at 3am Sunday morning at Kroger.

That was my story. After my first year to 18 months in Germany for Uncle Sam, I was home on leave and awake at 3am. Mom lived within a block or two of a Kroger that was open 24x7 and they had lawnmowers on display as a seasonal item for sale.

In Germany, most places were closed (early or never opened) on Saturdays and Sundays except for lange Samstag or "Long Saturday"

https://www.german-way.com/travel-and-to...urs-in-germany/

Looks like it has changed since I left in 1991, but the idea is still there. There are few places to buy things.

Imagine a world where the long Saturday was until 6 or 8pm and on most weekends, if you didn't have what you needed by 2pm on Saturday, you were not going to get it until Monday.


Different kind of life, for sure. Not sure if I'd like it or not. I mean: let's say I can't finish a project, for the lack of a washer. I have to wait until Monday--except now the project has to wait until next weekend. Any delay now turns into units of weeks.

Then again, all my buddies are... home also, since none of them is working, either. So maybe they'll have what I need. Which means I might socialize more.

shrug


Not sure why I'm being quoted in a discussion about opening hours, though that's a valid enough topic.

The fairly simple point (for comparison) that I was making in my rather short article was that there is NO autoparts retail market here, at all, at any hour.

In general, you cannot buy autoparts unless you are in the trade, probably because there is absolutely no demand for them.

Re: Long time lurker decides to write an article about [Re: Ducked] #4456813
07/11/17 10:53 PM
07/11/17 10:53 PM
Joined: Apr 2006
Posts: 9,348
Birmingham, AL
01rangerxl Offline
01rangerxl  Offline

Joined: Apr 2006
Posts: 9,348
Birmingham, AL
Originally Posted By: Ducked

Not sure why I'm being quoted in a discussion about opening hours, though that's a valid enough topic.

The fairly simple point (for comparison) that I was making in my rather short article was that there is NO autoparts retail market here, at all, at any hour.

In general, you cannot buy autoparts unless you are in the trade, probably because there is absolutely no demand for them.


I think java was just pointing out how in the US we complain about access to parts/retail in general when it's still better than it is basically anywhere else in the world. There are actually some 24/7 retail parts stores in some larger urban areas in the US. There was a 24 hour Auto Zone for a little while when I lived in Charlotte, NC, but if I remember right it was scaled back to midnight after a robbery. Even here in Birmingham, there are Auto Zones and maybe some Advances open until 10:00 PM. We complain about waiting in line for 15 minutes at 9:00 at night to buy a part when a lot of people in other parts of the world don't even have the option period, let alone online ordering with discount codes. It's amazing what retail stores in the US accomplish when you look at the bigger picture, despite our complaining.


2002 Ford Ranger XLT | 3.0 V6 Auto 2WD | 227K miles
1994 Ford Ranger STX | 4.0 V6 Manual 4X4 | 201K miles
1994 Ford Explorer XLT | 4.0 V6 Auto 4X4 | 247K miles
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