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AdvanceAutoParts Battery Warranty Free 3yr Replace #4452729
07/07/17 08:32 PM
07/07/17 08:32 PM
Joined: Sep 2013
Posts: 4
New York
fluxCapacitor Offline OP
fluxCapacitor  Offline OP
Joined: Sep 2013
Posts: 4
New York
I purchased an autocraft gold battery from advance auto parts. It has a 3year free replacement and it is getting close to the last 2 months. Recently my battery has been in need of jump starting. Can I go and get a new replacement if there is nothing detectably wrong with the battery. I feel as if it might be going out even if though it passes borderline. What has been your experiences or store policies on this?

Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452738
07/07/17 08:36 PM
07/07/17 08:36 PM
Joined: Nov 2004
Posts: 1,800
SD
zrxkawboy Offline
zrxkawboy  Offline
Joined: Nov 2004
Posts: 1,800
SD
I don't know about AAP specifically, but most parts stores have to go by what their tester says.


"Think of all the Ford owners who will someday want an automobile." John Dodge

Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452745
07/07/17 08:46 PM
07/07/17 08:46 PM
Joined: Mar 2014
Posts: 3,245
NJ
Leo99 Offline
Leo99  Offline
Joined: Mar 2014
Posts: 3,245
NJ
Let it sit so it's weak, then take it in and they'll test it and hopefully if fails and they'll give you a new one.

ZRx has the same experience as me. They will hook the battery up to their machine and it spits out "good" or "bad". If you jump start it and drive it there, it might test as good. Better to let it drain down like it does and pull the battery and take it in telling them it's been draining down and won't hold a charge. They're pretty good about the warranty claims in my limited experience. If it fails and it's withing the warranty period, they will give you a new battery.


Without data you're just another person with an opinion. W. E. Deming

2003 Corolla 250,000 miles
2004 Rav4 359,000 miles
2015 Camry 59,000 miles
Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: Leo99] #4452789
07/07/17 09:15 PM
07/07/17 09:15 PM
Joined: Jan 2017
Posts: 1,139
USA
ArcticDriver Offline
ArcticDriver  Offline
Joined: Jan 2017
Posts: 1,139
USA
Originally Posted By: Leo99
Let it sit so it's weak, then take it in and they'll test it and hopefully if fails and they'll give you a new one.

ZRx has the same experience as me. They will hook the battery up to their machine and it spits out "good" or "bad". If you jump start it and drive it there, it might test as good. Better to let it drain down like it does and pull the battery and take it in telling them it's been draining down and won't hold a charge. They're pretty good about the warranty claims in my limited experience. If it fails and it's withing the warranty period, they will give you a new battery.


The testing machines first require the battery voltage be topped off.

Some people have been very unscrupulous and attempted to get a free battery just before the warranty expires resulting in good honest customers extra hoops to jump through.


Multiple Diesel and Gasoline vehicles
Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452846
07/07/17 09:52 PM
07/07/17 09:52 PM
Joined: Mar 2012
Posts: 1,276
San Antonio, TX
E150GT Offline
E150GT  Offline
Joined: Mar 2012
Posts: 1,276
San Antonio, TX
Yep. they'll stick it on a charger for a few hours before they test it. If its bad, its bad. If its not you got other problems.


1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5MT - 251k 5w30
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Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452882
07/07/17 10:43 PM
07/07/17 10:43 PM
Joined: Apr 2016
Posts: 836
KS
FordBroncoVWJeta Offline
FordBroncoVWJeta  Offline
Joined: Apr 2016
Posts: 836
KS
At Walmart we hook it into the machine. It automatically charges it, if it is dead. 9/10 batteries come back good.

It usually doesnt come back bad unless its REALLY bad.

Last edited by FordBroncoVWJeta; 07/07/17 10:43 PM.

17 Volkswagen Jetta 1.4T
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Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452889
07/07/17 10:59 PM
07/07/17 10:59 PM
Joined: Aug 2003
Posts: 2,490
DELAWARE
Hootbro Offline
Hootbro  Offline
Joined: Aug 2003
Posts: 2,490
DELAWARE
If by chance you get a replacement, the warranty does not start over for the replacement, just what is remaining on the original purchase battery warranty.

My local Advance Auto makes you bring in the vehicle and tests both the battery and vehicle charging system before making a determination on warranty replacement.


2018 RAM 2500 Cummins 6.7L (Factory Fill 5W-40)
2017 Jeep Renegade 2.4L (Idemitsu 0W-20)

Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452891
07/07/17 11:09 PM
07/07/17 11:09 PM
Joined: Sep 2007
Posts: 966
TX, USA
JMJNet Offline
JMJNet  Offline
Joined: Sep 2007
Posts: 966
TX, USA
Bad battery means it does not hold its charge.

So, even after they put it in their charger and load test after, it should still be bad.

If in doubt, get a cheap HF load tester (analog), it will tell you if it is good or bad instantly for around $20.
When I had bad batteries, I always test it at home and if it fails, it will fail at the store even after they charge it.

Also make sure that the alternator is charging.

Last edited by JMJNet; 07/07/17 11:10 PM.

  • 2017 Toyota Sienna
  • 1995 GMC Suburban 6.5L Turbo Diesel


Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452938
07/08/17 12:10 AM
07/08/17 12:10 AM
Joined: Aug 2010
Posts: 12,903
Northern Kentucky
901Memphis Offline
901Memphis  Offline
Joined: Aug 2010
Posts: 12,903
Northern Kentucky
Yeah it has to have proper voltage before it will be eligible for their tester, if the state of charge is low they'll charge it and test it. If it's weak their tester will know. They will ask you to either bring it back charged or leave it with them for a few hours on their high amp battery cooker, you're probably better off dropping it off and letting them charge it.


If a battery lasts 3 years it's of no fault to the battery, they either work or they don't, and if there's a defect you'll know within weeks usually . Batteries die from a combination of under charging and heat abuse in the engine bay.

That being said I always bring my battery in to test it before the warranty expires too.


2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980
Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4452966
07/08/17 01:13 AM
07/08/17 01:13 AM
Joined: Jun 2003
Posts: 10,419
Illinois
javacontour Offline
javacontour  Offline
Joined: Jun 2003
Posts: 10,419
Illinois
I have a phone reminder to test my batteries in early December, before winter sets in hard.

I caught one bad battery after adopting the strategy.


network down, IP packets delivered via UPS -BOFH
Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4453096
07/08/17 07:37 AM
07/08/17 07:37 AM
Joined: Dec 2016
Posts: 279
Sav ga
NStuart Offline
NStuart  Offline
Joined: Dec 2016
Posts: 279
Sav ga
I just has this problem, just be persistent


Detroit14l 1m75k mi bp schaffer9k 30k oil
96 ram 5.9 gas 80k built tranny 5k m1
85 cj7 4.2 performance build. Schaeffer 9000
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08 husky sm610 t6
Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: NStuart] #4453153
07/08/17 08:56 AM
07/08/17 08:56 AM
Joined: Aug 2010
Posts: 5,648
Champlain/Hudson Valley
Kira Offline
Kira  Offline
Joined: Aug 2010
Posts: 5,648
Champlain/Hudson Valley
Sis had a battery which didn't hold a charge. She called me when the cranking got REAL SLOW. It was month #35 on a 3 year replacement at AZ.
Glad she called.

I walked in with my receipt and explained how the charging system was OK but the voltage was around 8 static in the mornings and dropped to 6 while attempting to crank.

The man turned to the counter girl and said, "Give him a new battery".
It looked good to have the receipt in hand. It showed that I was on my game, I suppose.
It helped that he was frantically doing display set-up work with football playoff games starting around 1:00 PM.
Maybe they're just good, honorable people.

Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: Hootbro] #4453222
07/08/17 10:04 AM
07/08/17 10:04 AM
Joined: Sep 2002
Posts: 2,249
VA
Gebo Offline
Gebo  Offline
Joined: Sep 2002
Posts: 2,249
VA
Originally Posted By: Hootbro
If by chance you get a replacement, the warranty does not start over for the replacement, just what is remaining on the original purchase battery warranty.



Excellent point! If it is that close to the end of the warranty, I'd just probably buy another one. I was in a similar situation to yours and the second battery didn't last 2 years and it was out of warranty. Of course, most people have not had my experience. They would probably just try and get new replacement under warranty.


'98 LEX LS400 280K
'00 LEX GS300 195K
'02 4Runner 225K
'05 Lex LS430 85K
'06 Toyota Highlander 145K
'09 Lex IS350 85K
'07 Lex GX470 58K

Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: fluxCapacitor] #4453279
07/08/17 10:49 AM
07/08/17 10:49 AM
Joined: Mar 2008
Posts: 5,839
South Florida
bubbatime Offline
bubbatime  Offline
Joined: Mar 2008
Posts: 5,839
South Florida
Originally Posted By: fluxCapacitor
I purchased an autocraft gold battery from advance auto parts. It has a 3year free replacement and it is getting close to the last 2 months. Recently my battery has been in need of jump starting. Can I go and get a new replacement if there is nothing detectable wrong with the battery. I feel as if it might be going out even if though it passes borderline. What has been your experiences or store policies on this?


Since I live in south Florida I hardly ever get a battery to last more than 3 years. They almost always die right before the 3 year warranty is up. I've also had to jump a battery a few times near the end of a warranty.

If you bring the battery in, their policy is that they put it on the battery tester. The battery tester verifies whether the battery is good, marginal, or bad. One time they gave me a hard time and said they couldn't swap out the battery since it still tested ok. I just stood there staring at them. I advised the warranty was pointless then, because I was not going to allow my wife to be stranded on the side of the road with the marginal battery that had needed jumped twice before, so I WAS absolutely putting a new battery in her car today. They finally relented and said "just this once" and swapped out the marginal battery for a new one.


17 Chrysler Pacifica Mobil 1 5W30
13 Yamaha XT250 Valv MC 10W40
12 Suzuki S40 Rotella 15W40
10 Acura TSX 2.4 PZL Plat 5W30
06 GMC Sierra Nextgen 10W30


Re: AdvanceAutoParts Battery Warranty Free 3yr Replace [Re: Gebo] #4453280
07/08/17 10:51 AM
07/08/17 10:51 AM
Joined: Mar 2008
Posts: 5,839
South Florida
bubbatime Offline
bubbatime  Offline
Joined: Mar 2008
Posts: 5,839
South Florida
Originally Posted By: Gebo
Originally Posted By: Hootbro
If by chance you get a replacement, the warranty does not start over for the replacement, just what is remaining on the original purchase battery warranty.



Excellent point! If it is that close to the end of the warranty, I'd just probably buy another one. I was in a similar situation to yours and the second battery didn't last 2 years and it was out of warranty. Of course, most people have not had my experience. They would probably just try and get new replacement under warranty.


Why would you NOT use your battery warranty that you paid for? It makes no sense to have a new battery with a warranty (that you paid for) over a new battery with a no warranty for free(since you swapped out a battery already) If you play your cards right you only have to buy a new battery every 6 years, while swapping out your old battery, using the warranty, every 3 years (batteries only last 3 years here).


17 Chrysler Pacifica Mobil 1 5W30
13 Yamaha XT250 Valv MC 10W40
12 Suzuki S40 Rotella 15W40
10 Acura TSX 2.4 PZL Plat 5W30
06 GMC Sierra Nextgen 10W30


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