Recent Topics
Pennzoil Platinum at Walmart
by TheLawnRanger
06/19/18 11:21 PM
Mopar OEM and Fram Ultra Oil filters, '18 Jeep JL
by IndyFan
06/19/18 10:45 PM
What’s the odds..
by Eric Smith
06/19/18 09:51 PM
Who can relate?
by Reddy45
06/19/18 09:43 PM
No more oil changes
by goodtimes
06/19/18 09:19 PM
Separating toddlers from their parents?
by fdcg27
06/19/18 08:50 PM
gm 8.6 truetrac
by Spitter
06/19/18 08:45 PM
New addition to my garage: 2000 Corvette FRC
by MrHorspwer
06/19/18 08:34 PM
Rockauto 5% off
by Spitter
06/19/18 08:32 PM
fumoto oil valve
by Santo
06/19/18 08:19 PM
Grand solar minimum...
by ridgerunner
06/19/18 07:57 PM
Pentofrost coolant $10 Autozone
by PD001
06/19/18 07:49 PM
The things you find cleaning Garage 30+ btls slob
by digger327
06/19/18 07:20 PM
Castrol GTX Magantec 0w20 - 6 pack $21.99 - Amazon
by 04SE
06/19/18 07:07 PM
Havoline Pro DS 5w20 $3.15/quart - Amazon
by 04SE
06/19/18 07:06 PM
Needing New Dipstick
by Geauxtiger
06/19/18 05:11 PM
'98 Mercedes E300TD Rotella T5 10W-30 5k miles
by KenO
06/19/18 04:35 PM
Premium guard oil filters
by Jaha24k
06/19/18 04:09 PM
76 super motor oil- synthetic blend 5w-30
by Jaha24k
06/19/18 04:07 PM
Who makes the Mopar 5038041AA filter?
by Quattro Pete
06/19/18 03:55 PM
Newest Members
Shassis, Santo, aligoodn, memyself, MichiganKid419
65274 Registered Users
Who's Online
18 registered (E365, ctechbob, Astro14, Black, Dylan1303, Aero540T, 1 invisible), 868 Guests and 35 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
65274 Members
67 Forums
285629 Topics
4766665 Posts

Max Online: 3590 @ 01/24/17 08:07 PM
Donate to BITOG
Page 1 of 3 1 2 3 >
Topic Options
#4444446 - 06/28/17 11:32 PM why is it so hard to find a good body shop?
tomcat27 Offline


Registered: 06/25/09
Posts: 3564
Loc: Chicago, IL
Years ago I had two different friends in the business; and their work was flawless. now? I can't find a good shop; the last two cars I had fixed needed rework. (big run in the clear coat on a Honda; on the Nissan they put on the wrong grill, bumper was crooked, headlamps not aimed; after re-doing the bumper, now one edge of the good is 3/16" higher than the fender)

wife's car just got hit while parked; I'm afraid to take it in!
_________________________
2015 Rogue, 2014 Sentra, 2001 Camry, 2005 Starcraft, 1998 Dodge B1500
1996 Sebring Jx, 1984 F150, 1970 Cougar, 2013 XT250, 2010 Vstar, 2014 CTX1300

Top
#4444447 - 06/28/17 11:41 PM Re: why is it so hard to find a good body shop? [Re: tomcat27]
bdcardinal Offline


Registered: 06/03/05
Posts: 10981
Loc: Santa Barbara, CA
The good shops are out there but they are expensive. For the most part people don't take pride in their work anymore.
_________________________
2014 Ford Mustang GT Track Pack
1995 Ford Mustang GT

Ford/Mazda Parts Counter
NRA Benefactor Member
Opinions expressed are my own.

Top
#4444448 - 06/28/17 11:41 PM Re: why is it so hard to find a good body shop? [Re: tomcat27]
Nick1994 Offline


Registered: 02/19/13
Posts: 10097
Loc: Phoenix, AZ
Have you looked on Yelp?

When I got rear-ended in the Sonata 2 months ago I found a highly rated shop 2 miles away. They did a fantastic job.
_________________________
2015 Hyundai Sonata 2.4L 79k PU 5w30 & OEM
2000 Toyota Camry 2.2L 228k M1 AFE 0w30 & Wix
1996 Jeep Cherokee 4.0L 146k M1 HM 10w40 & Fram Ultra

Top
#4444450 - 06/28/17 11:44 PM Re: why is it so hard to find a good body shop? [Re: tomcat27]
CKN Offline


Registered: 10/14/14
Posts: 3689
Loc: Utah
We don't have the problem here. There are many good shops. I would suggest using the reviews that are online. Google reviews/Yelp, etc.

Either your experiences are isolated or your area has a real problem hiring people that care. Equipment is state of the art-but there still has to be a caring employee operating the equipment.

However-insurance companies have driven down what they are will to pay to have body work done-perhaps this has something to do with it as well.


One has to inspect the car before picking it up. Don't sign off until your happy. Getting something corrected after sign-off is difficult.....at best.


Edited by CKN (06/28/17 11:47 PM)

Top
#4444456 - 06/28/17 11:51 PM Re: why is it so hard to find a good body shop? [Re: tomcat27]
bdcardinal Offline


Registered: 06/03/05
Posts: 10981
Loc: Santa Barbara, CA
One thing to try, stop by some of hte local car dealers and ask the parts department who they use. I say parts since we are the ones that write the purchase orders. That being said we use one that is cheap and does alright work, but I tell people if they want it done like show quality, go to certain places.
_________________________
2014 Ford Mustang GT Track Pack
1995 Ford Mustang GT

Ford/Mazda Parts Counter
NRA Benefactor Member
Opinions expressed are my own.

Top
#4444467 - 06/29/17 12:25 AM Re: why is it so hard to find a good body shop? [Re: bdcardinal]
CKN Offline


Registered: 10/14/14
Posts: 3689
Loc: Utah
Originally Posted By: bdcardinal
One thing to try, stop by some of hte local car dealers and ask the parts department who they use. I say parts since we are the ones that write the purchase orders. That being said we use one that is cheap and does alright work, but I tell people if they want it done like show quality, go to certain places.


Very few family cars warrant that.

Top
#4444472 - 06/29/17 12:32 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
901Memphis Offline


Registered: 08/14/10
Posts: 12893
Loc: Northern Kentucky
I'm guessing the majority of car owners aren't as picky as most enthusiasts so the shops get by with what the can most of the time to save money
_________________________
2012 Chevy Cruze LT 1.4T - 50k
2002 Buick Century 130k - Built 4T65e(Maxlife) - Edge 0w40 + Fram XG3980

Top
#4444474 - 06/29/17 12:39 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
rooflessVW Offline


Registered: 12/24/11
Posts: 4039
Loc: North Carolina
I always take my car to a high-end body shop. Whoever repairs BMW, Mercedes, Audi, Porsche, Bentley, Aston, etc... gets my business.
_________________________
"Zed's dead baby, Zed's dead."

Top
#4444486 - 06/29/17 01:35 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
Carmudgeon Offline


Registered: 04/26/05
Posts: 534
Loc: Under the hood
Unfortunately, the business has changed, and not for the better.

Sadly, it's like healthcare now; instead of old family practitioners whom you knew and trusted with generations of your family, things work line an assembly line now -- impersonal, get people in/out as quickly as possible, most importantly for what the insurance company is willing to pay.

Due to an inattentive driver (texting), last year was the first time I had the need for a body shop in over 15 years.

I had expected to go back to a shop I had used earlier -- well-known by enthusiast/club members for quality work. They weren't cheap, but despite that, appointment books were full, and there was some waiting involved.

It turned out that, like a lot of formerly independent, family-owned businesses, they had sold out to a larger chain, Caliber, in this instance. Between partner retirements, and the loss of a valuable referral stream, the 45-year old business was having a hard time, and selling out became an attractive option. The shop was now a "preferred" provider for an insurance company.

I had them write a quote anyway, which was high, and it didn't help that the estimator was generally dismissive, if not condescending.

So, I went in search for a new shop, and must have visited 10 or so. Most were obviously production-line shops, doing "good enough" insurance company work on frequent visitors like rental cars. That, I wanted to avoid.

I finally narrowed it down to three -- a one-man shop, and two still independent shops with a family or employee lineage. I think the one-man shop would have done good work, but when dealing with sole proprietorships, it can work out good or bad when things go wrong, depending on the person involved.

I didn't want to chance that, so it came down to the two indies, and I had a hard time choosing. In the end, I chose the one that had more Yelp reviews (50+, almost 100% 5-star FWIW), and "nicer" cars in their shop. The other shop had the most fantastic estimator I encountered (who was in line to buy the business once the owner is retired), but since I happened upon them late, the comfort level didn't quite match that of the other.

The result -- disappointment. Despite the work being confined to the replacement of the rear bumper, it was poorly aligned, and clear coat had surface contaminants.

The owners had been great, and worked with me to ensure OE parts, and allay my OCD fears. In the end, the work was let down by sloppiness and lack of quality control. They had no problems working with me to rectify the issues, and in doing so probably cost them money on the job, but that could had been entirely avoided if they had a better handle on the work their employees were producing.

I do wonder how the other shop would have done, but at least I know I've found a good candidate should I need body work in the near future. I hope I don't.

Like a lot of other businesses, indies are selling-out, or disappearing. Personal attention, time, and pride/quality of work are the victims. The insurance companies can guarantee a steady stream of referrals, but at their fixed costs, allotted labor periods, and whatever parts they can get cheapest. That's how things run now.

The other thing that struck me is the sheer volume of work that takes place. I've only had to make use of body shops three times in all my years of driving, and all were the result of someone else's actions. W-T-heck are people doing?


Edited by Carmudgeon (06/29/17 01:35 AM)

Top
#4444509 - 06/29/17 03:44 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
Claud Offline


Registered: 02/11/14
Posts: 593
Loc: Margate England
That's how business is done nowadays.
Most people want cheap. It doesn't matter if the job is c##p, it's cheap c##p, that's what counts.
Noticed how many dollar stores have shown up everywhere?, selling junk, but it's cheap junk, stores that want to take pride in their products and services are going to the wall...

Roger.

Top
#4444525 - 06/29/17 05:06 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
Mr Nice Offline


Registered: 09/12/04
Posts: 21185
Loc: Orlando, FL
Quote:
Sadly, it's like healthcare now; instead of old family practitioners whom you knew and trusted with generations of your family, things work line an assembly line now -- impersonal, get people in/out as quickly as possible, most importantly for what the insurance company is willing to pay.


Yep and the low paid guy doing the work only wants to slap things together and move onto the next car.

Top
#4444554 - 06/29/17 06:22 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
SeaJay Offline


Registered: 03/05/15
Posts: 1088
Loc: New York City
Perfection cost $$$$.

Lots of folks want it, but few want to pay what it really costs to get it.

Top
#4444567 - 06/29/17 06:49 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
aquariuscsm Offline


Registered: 12/30/06
Posts: 18157
Loc: Dallas,Tx USA
All bodyshop work I've seen is shoddy,and looks like total [censored].
_________________________
1996 Nissan 300ZX 5-speed,Arctic Pearl(#175 of 300)
Quaker State Ultimate Durability 10W30
2012 Honda Accord Coupe EX-L 2.4,auto,San Marino Red
Pennzoil Platinum 0W20



Top
#4444579 - 06/29/17 07:21 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
doitmyself Offline


Registered: 06/03/02
Posts: 6213
Loc: MI
My experience pretty much reflects Carmudgeon's. Spend a bit of time trying to choose an indie shop, only to end up with mediocre results and wondering if the other shop would have been better.

Maybe ironic, but the best work I had done in the past was by dealer body shops. It's like shopping for a Dr., surgeon, or dentist. Very difficult to collect good information.

Top
#4444611 - 06/29/17 08:12 AM Re: why is it so hard to find a good body shop? [Re: tomcat27]
pburchett Offline


Registered: 03/08/05
Posts: 26
Loc: KY
1. Most people don't care as long as it will start and go
2. When a deer ran into our car the insurance co payout was $1000 under the body shop estimate. Insurance only wanted
To pay for used/refurbished parts. I did most of the work and had the best local shop to do the paint. They sucked on bondo work and paint finish. They were highly recommended by other body shops. Oh well


Edited by pburchett (06/29/17 08:13 AM)

Top
Page 1 of 3 1 2 3 >