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#4435012 - 06/18/17 10:44 AM Overheard in a quick lube shop.
JustinH Offline


Registered: 04/17/04
Posts: 5181
Loc: Texas
Near my home, there is this quick lube local chain type place, that has a carwash and detail shop as well.

I took my wife's car in for a quick inside and out detail, and sat in the lounge for about 45 minutes while they cleaned the car up.

Heard some interesting conversations between the service advisor and clients.

1.) Mid 40's female brings in new Cadillac, and wants to put conventional oil in it. Service advisor says that the vehicle only takes Dexos motor oil (good call). Price doubles from $39.99 to $89.99 for an oil change.

2.) Mid 30's male brings in his Toyota Tundra pickup truck, for conventional oil change. He is advised that the vehicle takes 6 quarts of oil. Up charge for one additional quart of conventional valvoline motor oil is $11.25.

3.) Woman with newer direct injection Chevy vehicle is having a lot of service done. Service advisor says that she had the direct injection cleaning service done, but she should have it done every 6,000 miles. This is a $89.99 service.

I left paying $20 for inside and out clean, Scion looks great. I went home and changed the oil and filter myself with Synpower, and probably paid $14 for both oil and filter.

I should open up a quick lube, there were MANY people in line who paid near $100 for very basic services. Oil change/air filter jobs ,and very easy stuff.

The place was also MOBBED with yuppies getting $149 details on their corvettes, and Lexus SUV's.

_________________________
'11 Hyundai Sonata GLS
'11 Scion XB

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#4435028 - 06/18/17 11:06 AM Re: Overheard in a quick lube shop. [Re: JustinH]
Urshurak776 Offline


Registered: 08/21/12
Posts: 445
Loc: North Carolina
And the masses roll on like doped white mice in a college lab.........
_________________________
2012 Hyundai Santa Fe, 125,000 miles, Supertech Full Syn high mileage 5W-30, Auto7 Filter.
2014 Kia Rio, 80,000 miles, Havoline Pro DS Syn 5W-30, WIX Filter

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#4435030 - 06/18/17 11:07 AM Re: Overheard in a quick lube shop. [Re: JustinH]
bioburner Offline


Registered: 09/19/16
Posts: 1418
Loc: Minnesota
Having stayed in Mission Tx for couple months(Feb-March) it seemed there was a car wash at every block and almost the same for general car services many that would come to you. I had the camper washed for $80 and it took over 2 hours
_________________________

97 Ford E350 D,99 F350 dually D
13 Scion Xb
12 Ford Transit Connect
06 Nissan Xterra
03 K1200 BMW
07 Kawasaki KLR650
13 Madass

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#4435034 - 06/18/17 11:10 AM Re: Overheard in a quick lube shop. [Re: bioburner]
JustinH Offline


Registered: 04/17/04
Posts: 5181
Loc: Texas
Originally Posted By: bioburner
Having stayed in Mission Tx for couple months(Feb-March) it seemed there was a car wash at every block and almost the same for general car services many that would come to you. I had the camper washed for $80 and it took over 2 hours


Yes there are lots of mobile car washes, mobile mechanics, and mobile tint places.

It is common for people who work in my office to have a detail guy come to the office and detail their car, or apply tint to windows.

I was short on time, and wanted to have my cousins civic detailed, I was borrowing it for a few days. They came to my office and did an amazing job for like $50.

I tried mobile mechanics twice and was not pleased with their work, so I stopped using them.
_________________________
'11 Hyundai Sonata GLS
'11 Scion XB

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#4435037 - 06/18/17 11:15 AM Re: Overheard in a quick lube shop. [Re: JustinH]
bioburner Offline


Registered: 09/19/16
Posts: 1418
Loc: Minnesota
Originally Posted By: JustinH
Originally Posted By: bioburner
Having stayed in Mission Tx for couple months(Feb-March) it seemed there was a car wash at every block and almost the same for general car services many that would come to you. I had the camper washed for $80 and it took over 2 hours


Yes there are lots of mobile car washes, mobile mechanics, and mobile tint places.

It is common for people who work in my office to have a detail guy come to the office and detail their car, or apply tint to windows.

I was short on time, and wanted to have my cousins civic detailed, I was borrowing it for a few days. They came to my office and did an amazing job for like $50.

I tried mobile mechanics twice and was not pleased with their work, so I stopped using them.

Thing with RV parks is that there is usually a fairly large source of recommendations by local winter Texans
_________________________

97 Ford E350 D,99 F350 dually D
13 Scion Xb
12 Ford Transit Connect
06 Nissan Xterra
03 K1200 BMW
07 Kawasaki KLR650
13 Madass

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#4435121 - 06/18/17 12:47 PM Re: Overheard in a quick lube shop. [Re: JustinH]
incognito_2u Offline


Registered: 12/15/16
Posts: 113
Loc: Long Island, N.Y.
The Biggest scam,.....errr.....I mean "upsell": Cabin Air Filter!!
_________________________
2006 Jeep Commander 3.7 V6 -108k (PUP/XG3600)
2006 Toyota Corolla 1.8 VVTi -76k (PPHM/XG3600)
1999 Toyota Corolla 1.8 -77k (PUP/XG4386)

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#4435148 - 06/18/17 01:16 PM Re: Overheard in a quick lube shop. [Re: JustinH]
JBinTX30 Offline


Registered: 09/08/14
Posts: 476
Loc: Texas
I would love them to scam me on a cabin air filter... considering I don't have one wink

I did buy a service from a shop here when I had the rear brakes done. It was worth it though, got all new brake fluid rear rotors and pads and got the 2 year labor warranty added for having the flushing done. Anyways, I have never had someone try to sell me services I don't need.
_________________________
05 GMC Yukon XL SLT 5.3 EDGE 5w30
06 Chevy Trailblazer LS 4.2 PPPP 5w30

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#4435153 - 06/18/17 01:20 PM Re: Overheard in a quick lube shop. [Re: Urshurak776]
John_K Offline


Registered: 12/08/06
Posts: 2713
Loc: Columbus, Ohio
Originally Posted By: Urshurak776
And the masses roll on like doped white mice in a college lab.........


And they dutifully played with their fidget spinners while waiting. smirk
_________________________
2009 Mercury Grand Marquis, 8 cyl auto, 80xxx miles, PU
2005 Hyundai Sonata, 4 cyl auto, 93xxx miles, Maxlife
Current oil stash: 517 qts.



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#4435155 - 06/18/17 01:22 PM Re: Overheard in a quick lube shop. [Re: JustinH]
Linctex Offline


Registered: 12/31/16
Posts: 6148
Loc: Waco, TX
.....and yet they "believe" and "trust" in them.....?
_________________________
"The evidence demands a verdict".
(Re:VOA)"it's nearly impossible to actually know the particular additives that are in there at what concentrations."

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#4435160 - 06/18/17 01:28 PM Re: Overheard in a quick lube shop. [Re: JustinH]
FordCapriDriver Offline


Registered: 10/22/15
Posts: 2381
Loc: Balearic Islands , Spain
We don't have these big quick lube chains like Jiffy Lube in Spain ( thank god ).
_________________________
1975 Ford Capri II Ghia 3000 V6, - Valvoline VR1 20W-50
1988 Ford Escort MkIV 1.6 Xr3i Cabrio, - Shell Rimula R4X 15W-40 HDEO.

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#4435191 - 06/18/17 01:56 PM Re: Overheard in a quick lube shop. [Re: Urshurak776]
CT8 Offline


Registered: 10/09/14
Posts: 10989
Loc: Idaho
Originally Posted By: Urshurak776
And the masses roll on like doped white mice in a college lab.........
I'll all were diddling on some kind of smart phone .
_________________________
"Don't let your preconceived notions get in the way of facts."
Geoff Metcalf

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#4435205 - 06/18/17 02:07 PM Re: Overheard in a quick lube shop. [Re: JustinH]
dareo Offline


Registered: 10/17/07
Posts: 1448
Loc: utah
Friend of mine is one of the best sales guys in all of Wal-mart TLE. He can get people to go for the synthetic oil, the fuel injection service, the head light cleaning, new air filter, all that stuff. His shop literally wins awards for the most sales of certain upsell items in all of walmart.

He only sells what people need too.
_________________________
2016 Golf Wagon 5MT, 2014 Accord Sport 6MT, 2005 GMC 2500 SLT 6.0 2WD, T100 Sold

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#4435206 - 06/18/17 02:10 PM Re: Overheard in a quick lube shop. [Re: JustinH]
SatinSilver Offline


Registered: 01/24/08
Posts: 10172
Loc: OH
Originally Posted By: JustinH
1.) Mid 40's female brings in new Cadillac, and wants to put conventional oil in it. Service advisor says that the vehicle only takes Dexos motor oil (good call). Price doubles from $39.99 to $89.99 for an oil change.


A local mom and pop tire place here has coupons for $20 oil changes using Valvoline and $25 oil changes with Maxlife which is Dexos approved and listed on their ad. The full syn with Maxlife oil change is $40. They advertise it as good, better and best.

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#4435209 - 06/18/17 02:16 PM Re: Overheard in a quick lube shop. [Re: dareo]
SatinSilver Offline


Registered: 01/24/08
Posts: 10172
Loc: OH
Originally Posted By: dareo
Friend of mine is one of the best sales guys in all of Wal-mart TLE. He can get people to go for the synthetic oil, the fuel injection service, the head light cleaning, new air filter, all that stuff.


Probably not a hard sell and the price probably is very reasonable. I believe the synthetic oil change there is $50 tops. The fuel injection cleaning service when getting an oil change is an extra $10. As a stand along service it's $20. Headlight cleaning is $30(?) I believe. Air filter runs the cost of the filter with FREE installation so about $15 as an estimate. So about $105 for all that plus tax. All those numbers are off the top of my head when I looked last time and they do vary by location. For cabin filters there's a $10 install charge plus the cost of the filter.

On the plus side it's kind of hard to be taken at a Walmart TLE unless they're not doing the work or are slobs. The one by me does a pretty good job and I know one of the guys that works there.


Edited by SatinSilver (06/18/17 02:22 PM)

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#4435275 - 06/18/17 04:01 PM Re: Overheard in a quick lube shop. [Re: JustinH]
E150GT Offline


Registered: 03/11/12
Posts: 1106
Loc: San Antonio, TX
I've always wanted to open a quick lube place. I see a market where people like me want to have their oil changed but not get scammed. Trying to be upsold with numerous products is a real turnoff. I had a car in the shop not long ago for a serpentine belt and they tried to get $800 from me with BG flushes and whatnot.
_________________________
1984 Mercedes-Benz 300SD - 100k
1995 F150 XL 4.9 reg cab 5MT - 250k 5w30
2016 Mazda6 Touring 6MT - 56k 10w30

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