We have a DELL laptop running 8.1 x64 all updated, the other day went to start it for the day and what I'm getting at start/ boot up is the DELL logo, that spinning thingy then it goes into black screen(dim)and sits there, The pc is loading I can hear the hard drive but the screen stays black.
I did Google search and found a fix/workaround by going into safe mode then into device manager and then disabling my display adapter, with that it works all is well, now what I don't understand is the adapter is updated but if I go back and re enable it then I'm back to the black screen on boot up. It has always worked in the past what could have changed in the display adapter to be doing this???
what other issues could there be?
I did Google search and found a fix/workaround by going into safe mode then into device manager and then disabling my display adapter, with that it works all is well, now what I don't understand is the adapter is updated but if I go back and re enable it then I'm back to the black screen on boot up. It has always worked in the past what could have changed in the display adapter to be doing this???
what other issues could there be?