Originally Posted By: 2010_FX4
Originally Posted By: steveh
My guess would be that Motorking tells some people rumors about other filters, because he knows that some people will keep repeating them 100 times. All part of his marketing scam.
Without any proof of that, it simply remains "your guess". I on the other hand, do not think Jay is that type of person. While conveying with him about a FRAM Ultra for my 2014 Explorer, he told me there was a run of 100 that had the wrong thread type cut into the base plate and if I encountered one of them to return it to him for free replacement so FRAM could cross it off the list (they are actively seeking the remainder they have not found yet). FRAM seems to be a company sincerely interested in their customers and in this day and age, that means something (at least it does to me). What has Purolator done towards customer relations lately? If memory serves, even the people who have returned torn/defective filters to Purolator have been more or less "blown off" instructing them to "keep buying our products as improvements are continuously made" and feeding them reasons for the failure that fully contradict both their marketing materials and their warranty information. Seems pretty lame as a responsible company to me. To my knowledge, their have been no issues from other major filter companies that require any responses--do you know of any?
Dam marketing strong here
Originally Posted By: steveh
My guess would be that Motorking tells some people rumors about other filters, because he knows that some people will keep repeating them 100 times. All part of his marketing scam.
Without any proof of that, it simply remains "your guess". I on the other hand, do not think Jay is that type of person. While conveying with him about a FRAM Ultra for my 2014 Explorer, he told me there was a run of 100 that had the wrong thread type cut into the base plate and if I encountered one of them to return it to him for free replacement so FRAM could cross it off the list (they are actively seeking the remainder they have not found yet). FRAM seems to be a company sincerely interested in their customers and in this day and age, that means something (at least it does to me). What has Purolator done towards customer relations lately? If memory serves, even the people who have returned torn/defective filters to Purolator have been more or less "blown off" instructing them to "keep buying our products as improvements are continuously made" and feeding them reasons for the failure that fully contradict both their marketing materials and their warranty information. Seems pretty lame as a responsible company to me. To my knowledge, their have been no issues from other major filter companies that require any responses--do you know of any?
Dam marketing strong here