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#3391011 - 06/06/14 07:49 PM Re: Removed factory fuel pump today---shocking [Re: wirelessF]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
Originally Posted By: wirelessF
What brand did you replace it with? I'm looking at a Delphi fuel pump to replace the wonky Carter I have installed right now.


Replaced it with a Spectra Premium ($101 and lifetime warrantee) from RockAuto. It came with different heavier duty plug style (to address a known problems with the factory original) that requires cutting off the original and splicing in the new one, no big deal. Looking at the Delphi on RockAuto looks like it has the upgraded electrical connector also.


Edited by another Todd (06/06/14 07:55 PM)
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#3391040 - 06/06/14 08:20 PM Re: Removed factory fuel pump today---shocking [Re: another Todd]
GMBoy Offline


Registered: 11/22/04
Posts: 7278
Loc: Texas
Just my 2 cents worth beings I am involved in GM truck manufacturing:

#1 The fuel tanks come to GM fully assembled and no GM employee touched the fuel pump.

#2 You stated that you went to the dealer a few times for warranty work. My money is on the dealer doing this. Red rags are used in many dealer and independent service centers..we have NO rags like that in a GM plant.



YOU SAID:
"This may explain other driveability issues I have had. While under warrantee it went back to the dealer many times for rough running and lack of power but they always blew it off as "operating as designed". This is one of the reasons I will never purchase another gm vehicle. I am new to posting pictures so I hope they show up, or the link."


Go raise cain with that dealership. Another reason I don't go to a dealer for anything. THIS could have been anywhere..a Ford or Toyota dealer even.


Edited by GMBoy (06/06/14 08:21 PM)

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#3391076 - 06/06/14 09:02 PM Re: Removed factory fuel pump today---shocking [Re: mmavet]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
Originally Posted By: mmavet
That's crazy!!!!!!
While your at it those silverado's are notorious for the fuel pump ground wire loosing ground. Get a wire wheel or something to freshen up that ground connection to the under side of the bed!
Now if GM could make a rocker panel that didn't rust away after 5 years maybe they would sell more trucks.


The ground was part of the harness. It did not have a seperate ground wire. Not sure where it comes out of the harness and actually connects to ground.
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#3391087 - 06/06/14 09:14 PM Re: Removed factory fuel pump today---shocking [Re: GMBoy]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
Originally Posted By: GMBoy
Just my 2 cents worth beings I am involved in GM truck manufacturing:

#1 The fuel tanks come to GM fully assembled and no GM employee touched the fuel pump.

#2 You stated that you went to the dealer a few times for warranty work. My money is on the dealer doing this. Red rags are used in many dealer and independent service centers..we have NO rags like that in a GM plant.


Is it possible that the dealer replaced the pump under warrantee trying to fix the issues and didn't tell me? It seems every time I took it in for that issue they said it was "functioning as designed". I remember telling them that was a pretty weasel type statement because if the design was [censored] to begin with, than they didn't have to fix it because it was working as designed.
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#3391091 - 06/06/14 09:20 PM Re: Removed factory fuel pump today---shocking [Re: DirkDiggler]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
[/quote]
Call gm and ask for warranty. Ask to speak with Helene Cohen. She is a legal assistant in law dept. She will say no to your claim. Tell her that you are going to engage plaintiffs counsel and in the meantime, given that a number of attorneys in the law dept were fired, did she believe that you won't have a good chance at trial when she has to testify about her role in everything or is this the transpirency the general counsel mike Millikan was promoting? Don't ask how I know. She is a b!tch but she is predictable.

Or you can call gm's 800 number and ask for Alicia boler-Davis, who is head of quality. Explain the problem. They will do something for you. But make sure of I put old pump into a sealed bag. You need it for evidence [/quote]

Wouldn't the statute of limitations for taking legal action have expired on this? The vehicle is 14 years old.
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#3391099 - 06/06/14 09:26 PM Re: Removed factory fuel pump today---shocking [Re: another Todd]
mmavet Offline


Registered: 03/12/14
Posts: 66
Loc: Iowa, USA
If you removed the box,it's the only wire that connects near the filler tube.

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#3391117 - 06/06/14 09:51 PM Re: Removed factory fuel pump today---shocking [Re: mmavet]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
Originally Posted By: mmavet
If you removed the box,it's the only wire that connects near the filler tube.


The bed is back on but that wire should be accessable, I did see it. I'll clean it up tomorrow. Thanks for the tip!
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#3391142 - 06/06/14 10:27 PM Re: Removed factory fuel pump today---shocking [Re: another Todd]
Kruse Offline


Registered: 10/05/05
Posts: 3911
Loc: Kansas
GM won't do squat because....they have gone through bankruptcy and really couldn't care less about the pre-bankruptcy vehicles AND they will say that the rag went in there at a place that was outside of their controls.
This incident reminds me of an uncle who bought a brand new Ford sometime in the 70s. He drove it off the lot and right to our place, a distance of about 70 miles. When he got to our place, he was having driveability problems. The local mechanic found a candy bar wrapper stuck inside the carburetor. I suspect an assembly line worker had a sweet tooth.

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#3391155 - 06/06/14 10:45 PM Re: Removed factory fuel pump today---shocking [Re: another Todd]
DirkDiggler Offline


Registered: 08/14/12
Posts: 176
Loc: Missouri
Yes but documented complaint over that time and gm worried about suits - throw the dice
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#3391166 - 06/06/14 11:04 PM Re: Removed factory fuel pump today---shocking [Re: DirkDiggler]
antiqueshell Offline


Registered: 03/02/12
Posts: 5133
Loc: chicago, Illinois
Originally Posted By: DirkDiggler






Or you can call gm's 800 number and ask for Alicia boler-Davis, who is head of quality. Explain the problem. They will do something for you. But make sure of I put old pump into a sealed bag. You need it for evidence


One thing you should NEVER do...unless you want to go the through the legal system, ( a last resort because it is prohibitively expensive for you, NOT GM) is to mention a legal case or using the legal system against any company, as soon as you bring that up the company will stop all communication with you IMMEDIATELY and refer YOUR lawyer to their legal department. DO NOT DO THIS for this kind of situation. I would only even think about that if the car is brand new and under warranty.


Edited by antiqueshell (06/06/14 11:05 PM)

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#3391194 - 06/06/14 11:49 PM Re: Removed factory fuel pump today---shocking [Re: another Todd]
dishdude Offline


Registered: 11/14/08
Posts: 7308
Loc: Phoenix
[censored] that rag was in there from the factory for 14 years. It would of dissolved to nothing and clogged the pickup long before it had a chance to.
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#3391206 - 06/07/14 12:07 AM Re: Removed factory fuel pump today---shocking [Re: DirkDiggler]
moving2 Offline


Registered: 11/30/05
Posts: 656
Loc: USA
Originally Posted By: DirkDiggler
But make sure of I put old pump into a sealed bag. You need it for evidence


Sounds like some real BTDT advice here. But, playing devil's advocate, I would ask how you can prove the rag was actually in there all that time. GM can claim you cannot prove the rag was in there, implying you planted it there to get something out of them after the fact. I wonder if there exists a way to counter this argument?
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#3391264 - 06/07/14 06:17 AM Re: Removed factory fuel pump today---shocking [Re: another Todd]
GMBoy Offline


Registered: 11/22/04
Posts: 7278
Loc: Texas
Let me add some more of my opinion.

Do not call Alicia Bohler-Davis. First you won't be able to reach her anyow. I know her, had the pleasure of working with her for a few years while she was my plant manager. A wonderful woman and very focused on quality - she is the real deal. However - the case of this truck and the rag (which I agree would have dissolved years ago had it came that way new) really belongs to the servicing dealership - not GM. The dealership obviously did some diagnostics and removed or replaced the fuel pump. Dealers are NOT GM employees..they are independently owned businesses. Again - the complaint is with the dealer and what they did.

If you send me your complete VIN I will go into GM records and I can tell you exactly what they did and on what date to your truck. THEN and ONLY then can we know for sure. If it says fuel pump replacement - then there is your proof and you can go address it with the dealer. Obviously this is only good IF they entered the repair but I am for certain they did because if not, GM would not pay them for the work.


So - we can get to the bottom of this if you send me or post here your VIN #.

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#3391274 - 06/07/14 06:38 AM Re: Removed factory fuel pump today---shocking [Re: dishdude]
dlundblad Offline


Registered: 09/30/13
Posts: 8019
Loc: Midwest
Originally Posted By: dishdude
[censored] that rag was in there from the factory for 14 years. It would of dissolved to nothing and clogged the pickup long before it had a chance to.


Looks to me like it was already starting to dissolve. It even had fiber particles inside the pump.
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#3391310 - 06/07/14 08:02 AM Re: Removed factory fuel pump today---shocking [Re: dlundblad]
another Todd Offline


Registered: 05/15/06
Posts: 2129
Loc: Lakeside CA
Originally Posted By: dlundblad
Originally Posted By: dishdude
[censored] that rag was in there from the factory for 14 years. It would of dissolved to nothing and clogged the pickup long before it had a chance to.


Looks to me like it was already starting to dissolve. It even had fiber particles inside the pump.


As you can see much of the rag is intact but it is fragile. However, a lot of it was also single strands loose in the tank and tiny fibers like lint in the strainer. The rag on underside of the pump was like mush, compacted lint, which was smashed against the bottom of the tank. I am surprised most of it was intact too, over the years I have run some powerful doses of cleaners through it trying to improve performance.
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