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#3346585 - 04/18/14 02:03 PM TGMO or bulk 0w20?
mdboulier Offline


Registered: 02/16/14
Posts: 21
Loc: NC
First post. Love the forum so far. Thanks to all who participate.

Went in for my camry hybrid's free 20kmi service today. Afterward I asked if they used TGMO, just curious. I was initially told the 0w20 was bulk valvoline synthetic that "met toyotas specs." I wast surprised, you get what you pay for. Figured I'd change it after 5km, not go the whole 10k on this OCI. Then I checked the invoice. I was "charged" for 5 quarts 00279-0wqte...the good stuff! I didn't get what I paid for at all. The service manager swears the service rep was mistaken and they can't run any 0w20 besides TGMO (which is delivered in bulk), and that's what they put in my car, not valvoline.

At this point I'm incredibly skeptical of everything they say. Anyone know if this is true - Toyota service centers (dealer) can only use TGMO for 0w20 for warrantied service?

Let's assume it was some bulk 0w20 and it meets SN, should I go the whole 10000 miles? I'm not goin to shell out money for a UOA at 5k when a DIY change is $30.

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#3346606 - 04/18/14 02:20 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
CATERHAM Offline


Registered: 11/18/05
Posts: 10138
Loc: Burlington, Ontario, Canada
First welcome to BITOG!
It should be easy enough to confirm that the bulk 0W-20 oil being supplied to your dealer is TGMO as it will be on the oil drums
(I think that is how Toyota supplies it to their dealers?).
Or you could ask the service mgr to show you their bulk oil billing notice from Toyota.

BTW any name brand 0W-20 should be good for 10,000 miles.
_________________________
74 Lotus Europa, 5W-50
86 Porsche 928S, TGMO 0W-20 25% / M1 0W-40 75%
96 BMW 328i, Idemitsu/TGMO 0W-20 70% / M1 0W-40 30%
94 Caterham 7, FUCHS 0W-20

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#3346609 - 04/18/14 02:29 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
Gokhan Offline


Registered: 12/29/10
Posts: 2846
Loc: Los Angeles, California
Ask to be escorted to the service area and see the TGMO 55-gallon drums with your own eyes -- the only way to be sure. wink
_________________________
1985 Toyota Corolla LE, 4A-LC engine, ~ 268,000 M
Toyota (TGMO) 0W-20 SN synthetic
Mobil 1 EP M1-103 filter, 90430-12031 drain gasket

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#3346621 - 04/18/14 02:45 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
Brent_G Offline


Registered: 07/12/11
Posts: 456
Loc: Aberdeen SD
Our local dealer uses bulk QS for everything. I wouldn't worry and run it as long as the OM says.

Dealers can use any oil as long as they meet spec.
_________________________
05 Grand Prix GTP
01 Ford F150
06 Yamaha R1
69 Roadrunner 528 Hemi
68 Dart GTS 512
71 Superbee's 440 and 383
87 Camaro 540 BBC

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#3346733 - 04/18/14 04:58 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
fdcg27 Offline


Registered: 09/25/09
Posts: 14304
Loc: OH
Since you paid nothing, you did get what you paid for.
TGMO is probably the better oil, but any 0W-20 is a pretty good oil and if you really got Synpower 0W-20, you got a perfectly capable oil.
I know that you don't want to spend money on an analysis, but the amount of sodium would confirm that the oil either was or wasn't VSP.
Relax and enjoy the spring.
Whatever 0W-20 the service folks used should be perfectly okay for the recommended OCI.
_________________________
17 Forester FF
12 Accord LX 69K SS 0W-20
09 Forester 95K M1HM 10W-30
01 Focus ZX3 118K PP 5W-20
96 Accord LX 104K T5 10W-30
95 BMW 318i 163K D1300

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#3346752 - 04/18/14 05:36 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
gregk24 Offline


Registered: 04/13/13
Posts: 5332
Loc: FL, USA
The dealers can use whatever they want, providing it meets the specs. Which is why I would change the oil myself =)
_________________________
2012 Honda Accord EX-L K24z3
49,xxx miles
PPPP 0w20 / Fram Ultra

2014 VW Jetta SE 1.8T ea888
30,xxx miles
Dealer oil / OEM filter

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#3346759 - 04/18/14 05:42 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
mdboulier Offline


Registered: 02/16/14
Posts: 21
Loc: NC
I went to a different dealer today since I'm out of town. Now I'm wondering if I got QSUD at my local dealer in NC - they use a QS reminder sticker but invoice for TGMO in a similar way. Guess it doesn't really matter though. Now that they're not free, it's DIY from here out. I was almost hoping this gave me an excuse to get my hands dirty. Oh well another 10000 miles it is.

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#3346765 - 04/18/14 05:49 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
Gokhan Offline


Registered: 12/29/10
Posts: 2846
Loc: Los Angeles, California
Yup, if you want something done right, do it yourself.
_________________________
1985 Toyota Corolla LE, 4A-LC engine, ~ 268,000 M
Toyota (TGMO) 0W-20 SN synthetic
Mobil 1 EP M1-103 filter, 90430-12031 drain gasket

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#3346768 - 04/18/14 05:51 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
SilverC6 Offline


Registered: 10/03/08
Posts: 2913
Loc: Southeast
When I bought my 2010 Camry, Toyota's recommended change interval was still 5000 miles.

Even though 0W-20 was specified and TGMO 0W-20 was available, I am certain the dealer was using 5W-20 bulk dino.

Those guys can't get past the service department profit center concept.

With better availability now, the barrel out back is likely 0W-20.

But you can bet it's Warren or some other capable second tier oil.
_________________________
'10 & '11 Camry 0W-20 PP
'11 Landcruiser 5W30 PP
'13 BMW 550IX Castrol 0W40
'08 BMW Z4M Coupe TWS 10W60
'13 BMW M6 BMW 5W30

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#3346794 - 04/18/14 06:15 PM Re: TGMO or bulk 0w20? [Re: gregk24]
HTSS_TR Offline


Registered: 04/17/06
Posts: 19528
Loc: Lake Forest, CA
Originally Posted By: gregk24
The dealers can use whatever they want, providing it meets the specs. Which is why I would change the oil myself =)

What is wrong with an oil that meets specs ?
_________________________
'00 MB E430
'04 Honda S2000
'06 Volvo V70
'14 Honda Accord LX
"Throwing food away is like stealing it from the poor and hungry" Pope Francis

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#3346821 - 04/18/14 06:49 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
Eddie Offline


Registered: 12/07/03
Posts: 8982
Loc: Florida, Cape Coral
I prefer my oil to exceed the minimum specs.
_________________________
CX5 Touring 2.5L :-)

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#3346826 - 04/18/14 06:55 PM Re: TGMO or bulk 0w20? [Re: HTSS_TR]
Gokhan Offline


Registered: 12/29/10
Posts: 2846
Loc: Los Angeles, California
Originally Posted By: HTSS_TR
Originally Posted By: gregk24
The dealers can use whatever they want, providing it meets the specs. Which is why I would change the oil myself =)

What is wrong with an oil that meets specs?

The whole point of getting service at the dealer is that you get OEM parts and OEM fluids, as well as OEM-trained techs. If you will get cheap generic fluids and cheap aftermarket parts (yet still pay the dealer premium), why not go to Kwik-E-Lube?
_________________________
1985 Toyota Corolla LE, 4A-LC engine, ~ 268,000 M
Toyota (TGMO) 0W-20 SN synthetic
Mobil 1 EP M1-103 filter, 90430-12031 drain gasket

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#3346831 - 04/18/14 07:00 PM Re: TGMO or bulk 0w20? [Re: mdboulier]
Shannow Offline


Registered: 12/12/02
Posts: 36618
Loc: 'Stralia
It might be your expectation that the dealer uses OEM oils, but it's hardly a requirement.

Would make thr Toyota/Holden dealer at one end of town, and the Mitsubish/Ford/Kia bloke at the other have some difficulty.

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#3346838 - 04/18/14 07:12 PM Re: TGMO or bulk 0w20? [Re: HTSS_TR]
gregk24 Offline


Registered: 04/13/13
Posts: 5332
Loc: FL, USA
Originally Posted By: HTSS_TR
Originally Posted By: gregk24
The dealers can use whatever they want, providing it meets the specs. Which is why I would change the oil myself =)

What is wrong with an oil that meets specs ?


Because they can use WHATEVER they want that meets specs. Just like Gokhan said, the point of getting dealer oil / fluid changes is to get OEM oil / filters / fluid. Same goes for any shop, you dont know for sure whats going in unless you watch them with your own eyes. Thats why I do my own OCI's
_________________________
2012 Honda Accord EX-L K24z3
49,xxx miles
PPPP 0w20 / Fram Ultra

2014 VW Jetta SE 1.8T ea888
30,xxx miles
Dealer oil / OEM filter

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#3347112 - 04/19/14 02:49 AM Re: TGMO or bulk 0w20? [Re: Gokhan]
Garak Offline


Registered: 12/05/09
Posts: 22136
Loc: Regina, Saskatchewan, Canada
Originally Posted By: Gokhan
The whole point of getting service at the dealer is that you get OEM parts and OEM fluids, as well as OEM-trained techs. If you will get cheap generic fluids and cheap aftermarket parts (yet still pay the dealer premium), why not go to Kwik-E-Lube?

Ironically, at least in this city, it's the dealers that have the best oil change deal (aside from Infiniti/Nissan, they're insane). It's the quick lubes that charge through the nose, but at least some of them do use some reputable stuff.
_________________________
Plain, simple Garak.

2008 Infiniti G37 coupe - Mobil Delvac 1 ESP 5w-40, Wix 57356
1984 F-150 4.9L six - Quaker State GB 10w-30, Wix 51515

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