Recent Topics
USPS stinks
by pbm
Today at 09:26 AM
Super S oil on sale
by barkingspider
Today at 08:44 AM
Wind Tree
by AirgunSavant
Today at 07:53 AM
Schaffers 9000 5W-30 or Amsoil Sig. series 5W-30
by Ian1982
Today at 07:51 AM
Go high mileage or just thicker viscosity?
by skaughtz
Today at 07:23 AM
Driving in the dark with no lights syndrome
by grampi
Today at 07:19 AM
Ordering Windshield Glass Online
by FFeng7
Today at 06:54 AM
Most INTERESTING NAME of a person you met.
by SumpChump
Today at 06:47 AM
Hengst 079198405A
by rooflessVW
Today at 04:10 AM
Newer "Doc" video
by DeepFriar
Today at 01:18 AM
OK XJ Owners... Weigh In
by Globalksp
Yesterday at 10:52 PM
2 easy to get greases for home use: name them...
by NattyBoh
Yesterday at 09:09 PM
Newest Members
swine, Stan_Beck, Glidez66, alvator, rotaxxx
59797 Registered Users
Who's Online
77 registered (901Memphis, 4WD, AirgunSavant, 1foxracing, alphadog, 8 invisible), 1730 Guests and 22 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
59797 Members
66 Forums
257933 Topics
4243440 Posts

Max Online: 2862 @ 07/07/14 03:10 PM
Donate to BITOG
Topic Options
#3131896 - 09/21/13 08:39 PM Great Customer Service from Sam's Club in Midland
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Dining tonight at a place that happened to be across the street from Sam's Club in Midland, TX......upon leaving Low Tire light came on.....quick inspection revealed a large screw protruding from left rear.....pulled across the street to Sam's exactly at closing time.....I explained my problem and the employee offered to stay late and repair my flat.....he put my truck on the rack, took the wheel off, dismounted the tire, installed a patch, rebalanced the tire, reinstalled the wheel, used a torque wrench on the lug nuts......fixed & back on the road in less than 20 minutes......refused my offer to pay.....free flat repair.....of course I was shocked, I was expecting to pay at least $10 or $15.

Top
#3131917 - 09/21/13 09:09 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Billy_D Offline


Registered: 06/23/08
Posts: 1004
Loc: midwest
I got some great customer service from the Sam's Club close to where I live. I even called the manager of the store to express my gratitude.

Top
#3131924 - 09/21/13 09:15 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
JHZR2 Offline



Registered: 12/14/02
Posts: 38890
Loc: New Jersey
great service! are you a member?

Top
#3131925 - 09/21/13 09:16 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Brybo86 Offline


Registered: 10/08/11
Posts: 2179
Loc: Chicago, IL
do you have a daughter? sounds like nice guy....
_________________________
08 Honda Accord EX-L 2.4L Amsoil SS 0w20 128k
01 Kymco People 50
95 Lexus LS400 M1 AFE 0w30 184k
95 Yamaha Jog
86 Kawasaki 454Ltd VR1 20w50 18k

Top
#3131929 - 09/21/13 09:20 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
daves87rs Offline


Registered: 02/23/09
Posts: 16085
Loc: Michigan
Cool!
_________________________
Whatever you are, be a good one.

Top
#3131930 - 09/21/13 09:21 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Yes I have a Sam's membership.....but first time to use tire center

Top
#3131931 - 09/21/13 09:22 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
No daughter, just me & the wife

Top
#3132023 - 09/22/13 12:47 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
crazyoildude Offline


Registered: 07/23/08
Posts: 9506
Loc: New Jersey
Let them know write a letter and tell them how you feel.. that is great that there are still some places like that
_________________________
* Check To See That The Oil Jugs You Buy Have The Correct Amount Of Oil In Them. Also I Only Buy oil Jugs With An Extra Security Seal Under The Cap...

Top
#3132189 - 09/22/13 09:00 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Vikas Offline


Registered: 07/22/05
Posts: 10741
Loc: NorthEast
Was that tire purchased from Sam? Costco will NOT touch a tire unless they had sold it to you.

Top
#3132219 - 09/22/13 09:34 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Tire was not purchased at Sam's......this set was purchased at Discount Tire in September 2012

Top