Recent Topics
What temp are various grades rated to?
by Doublehaul
09/30/16 08:15 AM
Cq reds via rockauto
by HankMcMauser
09/30/16 08:00 AM
Starter terminal lube to prevent corrosion.
by ford46guy
09/30/16 07:25 AM
2013 GLK350 Diff and Trans Oil Reccomendations
by Thugzy
09/30/16 07:24 AM
Meijer October ad 10/2 through 10/22
by a1mfw
09/30/16 05:17 AM
Meijer 2 day sale 9/30 and 10/1
by a1mfw
09/30/16 05:10 AM
M1 HM Canadian Tire, M1, PYB, Regane
by Garak
09/30/16 02:59 AM
Ceramic pads optimal in -20 fahrenheit winter?
by Bikeman
09/30/16 01:02 AM
Can we now agree that Fram is the best?
by cheesepuffs
09/29/16 09:40 PM
Damaged Filters?
by dx92beater
09/29/16 09:37 PM
Math pros, please help me measure my consumption.
by dx92beater
09/29/16 09:22 PM
Advance Auto Parts 'Experts' Rant
by krismoriah72
09/29/16 08:52 PM
Newest Members
Wally3626, lancelot50, arthur88boston, cbuck, lwralaVTC92
59218 Registered Users
Who's Online
69 registered (barkingspider, Bandito440, 2015_PSD, BigD1, Astro14, a1mfw, 7 invisible), 1495 Guests and 10 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
59218 Members
66 Forums
255086 Topics
4190560 Posts

Max Online: 2862 @ 07/07/14 03:10 PM
Donate to BITOG
Topic Options
#3131896 - 09/21/13 08:39 PM Great Customer Service from Sam's Club in Midland
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Dining tonight at a place that happened to be across the street from Sam's Club in Midland, TX......upon leaving Low Tire light came on.....quick inspection revealed a large screw protruding from left rear.....pulled across the street to Sam's exactly at closing time.....I explained my problem and the employee offered to stay late and repair my flat.....he put my truck on the rack, took the wheel off, dismounted the tire, installed a patch, rebalanced the tire, reinstalled the wheel, used a torque wrench on the lug nuts......fixed & back on the road in less than 20 minutes......refused my offer to pay.....free flat repair.....of course I was shocked, I was expecting to pay at least $10 or $15.

Top
#3131917 - 09/21/13 09:09 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Billy_D Offline


Registered: 06/23/08
Posts: 1003
Loc: midwest
I got some great customer service from the Sam's Club close to where I live. I even called the manager of the store to express my gratitude.

Top
#3131924 - 09/21/13 09:15 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
JHZR2 Offline



Registered: 12/14/02
Posts: 38507
Loc: New Jersey
great service! are you a member?

Top
#3131925 - 09/21/13 09:16 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Brybo86 Offline


Registered: 10/08/11
Posts: 2097
Loc: Chicago, IL
do you have a daughter? sounds like nice guy....
_________________________
08 Honda Accord EX-L 2.4L RP 0w20 116k
01 Kymco People 50
95 Lexus LS400 M1 AFE 0w30 178k
95 Yamaha Jog
86 Kawasaki 454Ltd Valvoline 20w50 18k

Top
#3131929 - 09/21/13 09:20 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
daves87rs Offline


Registered: 02/23/09
Posts: 15874
Loc: Michigan
Cool!
_________________________
Whatever you are, be a good one.

Top
#3131930 - 09/21/13 09:21 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Yes I have a Sam's membership.....but first time to use tire center

Top
#3131931 - 09/21/13 09:22 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
No daughter, just me & the wife

Top
#3132023 - 09/22/13 12:47 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
crazyoildude Offline


Registered: 07/23/08
Posts: 9130
Loc: New Jersey
Let them know write a letter and tell them how you feel.. that is great that there are still some places like that
_________________________
I Won't Use Oil Filters With Louvers.Also Not A Fan Of Oil Jugs That Don't Have A Security Inner Seal..Presently Using Fram Ultra & Mobil 1 5w20/30

Top
#3132189 - 09/22/13 09:00 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Vikas Offline


Registered: 07/22/05
Posts: 10618
Loc: NorthEast
Was that tire purchased from Sam? Costco will NOT touch a tire unless they had sold it to you.

Top
#3132219 - 09/22/13 09:34 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 169
Loc: Odessa, TX
Tire was not purchased at Sam's......this set was purchased at Discount Tire in September 2012

Top