Recent Topics
More problems from my wifes cousin.
by Chris142
11/18/17 10:54 PM
Mobil 1 75W-90 instead of Fords Motorcraft 80W/90.
by JoeJ
11/18/17 10:30 PM
Pennzoil is offering a rebate
by UG_Passat
11/18/17 09:49 PM
Nokian entyres: how are they?
by pandus13
11/18/17 09:23 PM
Top Gear take on Engine Oil / OCI's
by StevieC
11/18/17 09:07 PM
Dusty Environment Question
by CCI
11/18/17 09:05 PM
Ruined engine from neglect...
by ATex7239
11/18/17 08:56 PM
New 2017 Nissan Rogue Sport
by sparky123
11/18/17 08:46 PM
A Bat In The House
by oilpsi2high
11/18/17 08:39 PM
Fram CH9641, how good is it!??
by miden851
11/18/17 08:30 PM
06 Altima 2.5s
by davizzel
11/18/17 08:29 PM
VW dealer oil filter install
by sparky123
11/18/17 08:16 PM
Does anyone know Moss Ceiling Fan?
by maverickfhs
11/18/17 07:42 PM
Getting a used 2013 Ford Edge (3.5), need help!
by AntDeek
11/18/17 07:39 PM
M2.0 Compact
by SwampRabbit
11/18/17 06:43 PM
Hello From Mississippi
by SwampRabbit
11/18/17 06:24 PM
Oil smell in the cabin of Acura??
by thorromig
11/18/17 06:19 PM
Should I use 10w30?
by Emanuel
11/18/17 06:04 PM
Purolator PL24651 post use dissection
by WellOiled
11/18/17 05:49 PM
Muffler Bearings
by StevieC
11/18/17 05:22 PM
Newest Members
eyeofthetiger, Siantis, Rye, colt933, Jorqos
63439 Registered Users
Who's Online
66 registered (acmesupply, AVB, 4WD, antonmnster, asisensei, alanwayne1908, 5 invisible), 1354 Guests and 14 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
63439 Members
66 Forums
273996 Topics
4553518 Posts

Max Online: 3590 @ 01/24/17 08:07 PM
Donate to BITOG
Topic Options
#3131896 - 09/21/13 08:39 PM Great Customer Service from Sam's Club in Midland
WTJackalope Offline


Registered: 09/26/05
Posts: 191
Loc: Odessa, TX
Dining tonight at a place that happened to be across the street from Sam's Club in Midland, TX......upon leaving Low Tire light came on.....quick inspection revealed a large screw protruding from left rear.....pulled across the street to Sam's exactly at closing time.....I explained my problem and the employee offered to stay late and repair my flat.....he put my truck on the rack, took the wheel off, dismounted the tire, installed a patch, rebalanced the tire, reinstalled the wheel, used a torque wrench on the lug nuts......fixed & back on the road in less than 20 minutes......refused my offer to pay.....free flat repair.....of course I was shocked, I was expecting to pay at least $10 or $15.
_________________________
2017 Ford Expedition 3.5 Ecoboost
2016 Lincoln Navigator 3.5 Ecoboost

Top
#3131917 - 09/21/13 09:09 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Billy_D Offline


Registered: 06/23/08
Posts: 1005
Loc: midwest
I got some great customer service from the Sam's Club close to where I live. I even called the manager of the store to express my gratitude.

Top
#3131924 - 09/21/13 09:15 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
JHZR2 Offline



Registered: 12/14/02
Posts: 40512
Loc: New Jersey
great service! are you a member?

Top
#3131925 - 09/21/13 09:16 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Brybo86 Offline


Registered: 10/08/11
Posts: 2709
Loc: Chicago, IL
do you have a daughter? sounds like nice guy....
_________________________
08 Honda Accord EX-L 2.4L Amsoil SS 0w20 133k
01 Kymco People 50
95 Lexus LS400 M1 AFE 0w30 186k
95 Yamaha Jog

Top
#3131929 - 09/21/13 09:20 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
daves87rs Offline


Registered: 02/23/09
Posts: 16586
Loc: Michigan
Cool!
_________________________
Whatever you are, be a good one.

Top
#3131930 - 09/21/13 09:21 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 191
Loc: Odessa, TX
Yes I have a Sam's membership.....but first time to use tire center
_________________________
2017 Ford Expedition 3.5 Ecoboost
2016 Lincoln Navigator 3.5 Ecoboost

Top
#3131931 - 09/21/13 09:22 PM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 191
Loc: Odessa, TX
No daughter, just me & the wife
_________________________
2017 Ford Expedition 3.5 Ecoboost
2016 Lincoln Navigator 3.5 Ecoboost

Top
#3132023 - 09/22/13 12:47 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
crazyoildude Offline


Registered: 07/23/08
Posts: 9808
Loc: New Jersey
Let them know write a letter and tell them how you feel.. that is great that there are still some places like that
_________________________
Check To See That The Oil Jugs You Buy Have The Exact Amount Of Oil In Them And Have An Inner Seal Under The Cap. I Use Mobil 1 And Fram Ultra Filters

Top
#3132189 - 09/22/13 09:00 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
Vikas Offline


Registered: 07/22/05
Posts: 11108
Loc: NorthEast
Was that tire purchased from Sam? Costco will NOT touch a tire unless they had sold it to you.

Top
#3132219 - 09/22/13 09:34 AM Re: Great Customer Service from Sam's Club in Midland [Re: WTJackalope]
WTJackalope Offline


Registered: 09/26/05
Posts: 191
Loc: Odessa, TX
Tire was not purchased at Sam's......this set was purchased at Discount Tire in September 2012
_________________________
2017 Ford Expedition 3.5 Ecoboost
2016 Lincoln Navigator 3.5 Ecoboost

Top